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Human Touch HT-1650 Troubleshooting Manual
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Human Touch HT-1650 Troubleshooting Manual

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Summary of Contents for Human Touch HT-1650

  • Page 2 ©2012 Human Touch, LLC. All rights reserved. January 5, 2012 Please forward any questions or comments regarding this Troubleshooting Guide to documentation@humantouch.com.

  • Page 3: Getting Started

    HT-1650 Troubleshooting This Troubleshooting Guide walks you step-by-step through the diagnosis of HT-1650 customer problems. It is important to follow these steps carefully, to ensure that the problem is diagnosed correctly, and therefore the appropriate repair action is taken. Getting Started To begin: 1.
  • Page 4 1. Plug a different device into the AC outlet into which the chair is plugged. 2. If the device does not work (is not receiving power), the AC outlet is most likely not working. Plug the chair into a different AC outlet to verify that it receives power. HT-1650 Troubleshooting Guide...
  • Page 5 If the remote control LED lights but the function it controls is not working properly: The problem is most likely in the function controlled by the remote, not in the remote itself. See "Massage Functions" on page 5 for further diagnosis. HT-1650 Troubleshooting Guide...
  • Page 6 2. If the foot and calf massager will not retract/deploy, do the following: a) Pull up on the foot and calf massager rotation release handle, then rotate the foot and calf massager away from the chair until you hear and feel it lock into place. The smooth side of HT-1650 Troubleshooting Guide...

  • Page 7: Massage Functions

    Replace the remote control. Number is not working • If the air bags are not inflating or deflating, the part that controls the air bags is not working (located in the chair base). Replace the chair base. HT-1650 Troubleshooting Guide...
  • Page 8 • If the vibration is not working in one arm only, replace the vibration unit in that armrest. • If the vibration is not working in both arms, replace the backrest. DEALER NOTE: You may wish to replace the daughter board instead of the complete backrest assembly. HT-1650 Troubleshooting Guide...
  • Page 9 (The side panel remains attached to the air hose). 4. Locate the large connector behind the side panel, then disconnect HT-1650 Troubleshooting Guide...
  • Page 10 (The side panel remains attached to the air hose). 4. Locate the small set of wires, then remove the zip tie attached to this connector. 5. Disconnect, then reconnect the connector. HT-1650 Troubleshooting Guide...
  • Page 11 1. Make sure that nothing is pressing on the safety sensor. 2. Tap the safety sensor with your foot to ensure that it didn’t get stuck during shipping. 3. If the problem still exists, replace the safety sensor. HT-1650 Troubleshooting Guide...

  • Page 12: Convenience Outlet

    6. Reinsert the fuse holder into the power panel, then turn it 1/8 turn clockwise to secure it. 7. Plug the chair back into the wall outlet and turn it on. 8. If the convenience outlet is still not receiving power, replace the left armrest. HT-1650 Troubleshooting Guide...
  • Page 14 Human Touch, LLC 3030 Walnut Ave. Long Beach, CA 90807 humantouch.com...