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Troubleshooting
If experiencing trouble with the tuner visit the help section on : www.wifiRadio-frontier.com.
If experiencing trouble connection to a wireless network the following steps might resolve the problem:
1. Check that a WiFi connected PC can access the Internet using the same network.
2. Check that a DHCP server is available or that a static IP address has been configured on the tuner. A
static IP address on the tuner may be configured by using the menu 'System setting -> Network -
>Manual settings-> Wireless' and the selecting 'DHCP disable'.
3. Check that the access point does not prohibit connection to particular MAC addresses. The tuner's
MAC address may be viewed by using the menu 'System setting -> Network -> View settings-> MAC
address'.
4. With an encrypted network the correct key or password has to be entered into the tuner. Remember
that the text-format keys are case sensitive. If, when attempting to connect to an encrypted network,
the tuner displays 'Wireless error' followed by a 5-digit number, then ensure that the correct
password has been entered. If the problem persists, a check of the network configuration might be
needed.
5. If the tuner connects to the network successfully but cannot play certain stations the reasons might
be:
a. The station is not broadcasting at this time of day, as it might be located in a different
timezone.
b. The station has reached the maximum allowed number of simultaneous listeners.
c. The station is not broadcasting anymore.
d. The link on the tuner is out of date.
e. The Internet connection between the server and the tuner is slow. They are often countries
apart!
If the station can be played via a PC use the form at
6.
enabling a change of the station data used by the tuner.
www.oneremote.dk
www.wifiRadio-frontier.com
for notification
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