Using The Call Features Of The Cisco Spa-500 Series; Placing A Call; Answering A Call; Ending A Call - Cisco Vianet SPA-500 Series User Manual

Using the Call Features of the Cisco SPA-500 Series

Placing a Call

There are 3 options available to place a call using either another extension, or local/long distance
number:
 Lift the handset, dial the number and press the "dial" soft key.

Dial the number and press the "dial" soft key to use the speaker phone.

Press the headset (if using a headset), dial the number and press the "dial" soft key.

Answering a Call

There are 3 options available to answer a call.
 Lift the handset.
 Press the "Speakerphone" key.
 Press the "headset" key if using a
headset.

Ending a Call


Hang up the Handset.

Press the active Line (usually in Red)

Do Not Disturb

To enable Do Not Disturb hit the "dnd" soft key
To disable Do Not Disturb hit the "-dnd" soft key

Call Forwarding

To start forwarding:
 Press the "cfwd" soft key and enter the number you would like to forward to and press "dial".
To stop forwarding:

Press the "-cfwd" soft key.

Blind Transferring

This feature allows you to transfer a call without speaking to the person you are transferring to.
 While on the call, press the "right navigation" button then press the "bxfer" key (this
will place the caller on hold).
 Dial the 4 digit extension or the local/long distance number to which you want to
transfer the call.

Press the "dial" soft key to transfer the call.

Warm Transferring

This allows you to speak to the person you are transferring to prior to transferring the call.
 While on the call, press the "xfer" key (This will place the caller on hold).
 Dial the 4 digit extension or the local/long distance number to which you want to
transfer the call and press "dial".
 When the second line rings, wait for the party to answer the call, announce the caller
press "xfer" again to connect the two parties.

Hang up or end the call.
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