Cadillac 2011 Escalade Owner's Manual page 249

7-42 Infotainment System
Tips and Troubleshooting Chart (cont'd)
Problem
The auxiliary source is running, but
there is no picture or sound.
Sometimes the wireless headphone
audio cuts out or buzzes.
The remote and/or the headphones
are lost.
The DVD is playing, but there is no
picture or sound.
Recommended Action
Check that the RSE video screen
is in the auxiliary source mode.
Check the auxiliary input
connections at both devices.
Check for obstructions, low
batteries, reception range,
and interference from cellular
telephone towers, or use a
cellular telephone in the vehicle.
Check that the headphones are
on correctly using the L (left) and
R (right) on the headphones.
See your dealer for assistance.
Check that the RSE video screen is
sourced to the DVD player.
DVD Display Error Messages
The DVD display error message
depends on the radio that is in the
vehicle. The video screen can
display one of the following:
Disc Load/Eject Error: This
message displays when there are
disc load or eject problems.
Disc Format Error: This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged.
Disc Region Error: This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present when
Z
or DVD AUX is pressed on the
radio.