Cadillac 2011 Escalade Owner's Manual page 232

Care of Your CDs and DVDs
Sound quality can be reduced due
to disc quality, recording method,
quality of the music recorded, and
how the disc has been handled.
Handle discs carefully and store
them in their original cases or other
protective cases away from direct
sunlight and dust. If the bottom
surface of a disc is damaged, the
disc may not play properly or at all.
Do not touch the bottom surface of
a disc while handling it; this could
damage the surface. Pick up discs
by grasping the outer edges or the
edge of the hole and the outer edge.
If the bottom surface of a disc is
dirty, take a soft lint free cloth,
or dampen a clean soft cloth in
a mild neutral detergent solution
mixed with water, and clean it.
Wipe the disc from the center to
the outer edge.
If a label is added to a CD
or DVD, or more than one CD or
DVD is inserted into the slot at a
time, or an attempt is made to
play scratched or damaged CDs
or DVDs, the player could be
damaged. While using the CD
or DVD player, use only CDs or
DVDs in good condition without
any label, load one CD or DVD at
a time, and keep the player and
the loading slot free of foreign
materials, liquids, and debris.
Do not add any label to a CD or
DVD, it could get caught in the
player. If a CD or DVD is recorded
on a personal computer and a
description label is needed, try
labeling the top of the recorded
CD or DVD with a soft marker.
Infotainment System
CD/DVD Messages
If Disc Read Error appears on the
display and/or the CD/DVD comes
out, it could be for one of the
following reasons:
If a CD was inserted with an
invalid or unknown format.
If a DVD is not from a correct
region.
It is very hot. When the
temperature returns to normal,
the CD should play.
You are driving on a very
rough road. When the road
becomes smoother, the CD/DVD
should play.
The CD/DVD is dirty, scratched,
wet, or upside down.
The air is very humid. If so, wait
about an hour and try again.
There may have been a problem
while burning the CD/DVD.
The label may be caught in the
CD/DVD player.
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