Putting A Call On Hold - VTech VSP725 User Manual

Using the Phone

Putting a call on hold

Use this feature to hold one call while you access another. The deskset also
puts calls on hold automatically when you answer another call, transfer a call, or
create a conference.
See also, "Putting a shared-line call on hold" on page 31.
To put a call on hold:
1. During a call, press HOLD on the deskset.
The On hold screen appears. The programmable key for that line flashes
green slowly.
From the On hold screen, you can press:
• to end the call
End
• to dial a new call
New
• to take the call off hold.
Resume
• to transfer the held call to another party.
Transfer
• Conf to start a conference with the held call.
Note that the default On hold screen soft keys are shown above. Your phone's
soft keys are programmable and may differ from what is shown here.
If another party puts you on hold, you may see the message Held by far end.
This message depends on compatibility between phones and PBX types, and
may not always appear. You can press to end the call.
End
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