Maytag MVWX500BW Use And Care Manual page 13

TROUBLESHOOTING
First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.
If you experience
Washer not performing as expected (cont.)
Washer won't run or fill,
washer stops working
or wash light remains on
(indicating that the washer
was unable to fill
appropriately) (cont.)
Washer not draining/
spinning, loads are still
wet, or spin light remains
on (indicating that the
washer was unable to
pump out water within
10 minutes)
In U.S.A. www.maytag.com/product_help – In Canada www.maytag.ca.
Possible Causes
Check proper electrical supply.
Normal washer operation.
Washer may be tightly packed.
Not using HE detergent or using
too much HE detergent.
Small items may have been caught
in pump or between basket and
tub, which can slow draining.
Using a cycle with a low spin
speed.
Washer may be tightly packed or
unbalanced.
Check plumbing for correct drain
hose installation. Drain hose
extends into standpipe farther
than 4.5" (114 mm).
Too much detergent causing
suds to slow or stop draining
and spinning.
Plug power cord into a grounded 3-prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not interrupt cycle.
Washer may be stopped to reduce suds.
Remove several items, rearrange load evenly in basket and add
detergent. Close lid and press START/Pause/Unlock.
Do not add more than 1 or 2 additional items after cycle has started
to avoid tightly packing or unbalancing.
Do not add more water to the washer.
Only use HE detergent. Suds from regular detergents can slow or
stop the washer. Always measure detergent and following detergent
directions based on your load requirements.
To remove suds, cancel cycle. Select RINSE & SPIN. Press START/
Pause/Unlock. Do not add more detergent.
Empty pockets and use garment bags for small items.
Cycles with lower spin speeds remove less water than cycles with high
spin speeds. Use the recommended cycle/spin speed for your garment.
To remove extra water in the load, select DRAIN & SPIN. Load may need
to be rearranged to allow even distribution of the load in the basket.
Tightly packed or unbalanced loads may not allow the washer to spin
correctly, leaving the load wetter than normal. Evenly arrange the wet
load for balanced spinning. Select Drain & Spin cycle to remove excess
water. See "Using Your Washer" for loading recommendations.
Check drain hose for proper installation. Use drain hose form and
securely attach to drainpipe or tub. Do not tape over drain opening.
Lower drain hose if the end is higher than 96" (2.4 m) above the floor.
Remove any clogs from drain hose.
Use only HE detergent. Always measure and follow detergent directions
for your load. To remove extra suds, select RINSE & SPIN. Do not add
detergent.
Solution
13