A: If an Admin PIN has been previously set, the Admin PIN can be used to unlock
the key and recover the data. If you forget the PIN and do not have an Admin PIN,
the key can be reset so it can be used again, but the data cannot be recovered.
Q: Why does the LED indicate an error when I try to change the PIN?
A: PIN requirements for this key must meet a minimum security level. There
are several combinations that are not allowed, such as repeating numbers or
sequential numbers. The PIN must be a minimum of seven digits, and not longer
than 16 digits.
Q: What are the ECCN and HST codes used for shipping this device outside
of the United States?
A: ECCN: 5A992A and HTS code 8473.50.3000
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