Table of Contents
Advertisement
11. Help
Problem
The unit does not appear in
the [Select a Network Device]
dialogue box when installing
Multi-Function Station.
The [Windows Security Alert]
dialogue box appears and
asks if I want to block
[PCCMFLPD] and I cannot
operate the following
functions after installing the
Microsoft Windows XP
Service Pack 2.
– PC printing
– Scanning
– Remote Control
– PC FAX
– Device Monitor
11.3.7 Using an answering machine
Problem
I cannot receive documents
automatically.
I cannot receive voice
messages.
I pressed the remote access
code to access the answering
machine remotely, but the line
was disconnected.
Callers complain that they
cannot send a document.
11.3.8 If a power failure occurs
L The unit will not function.
L If any documents are stored in the memory (i.e. during copy, PC printing, fax transmission or fax reception), they
will be lost.
L The unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements
should be made for access to emergency services.
L Fax transmission and reception will be interrupted.
L When power is restored, a power down report will be printed out stating which fax items in the memory have been
erased.
11.3.9 Firewall setting tool for Microsoft Windows XP Service Pack 2/Windows Vista users
(KX-FLM673, LAN connection only)
After installing Microsoft Windows XP Service Pack 2/Windows Vista, you will not be able to use the following
functions because the Windows Firewall feature will be activated and block the connection.
– Device Monitor
72
Cause & Solution
L Your firewall software is blocking the connection and the setup program may
not list any units. Consult your network administrator and temporarily
disable the firewall software.
L The unit is connected to another network segment and the setup program
may not list any units. Make sure the network is configured correctly.
Consult your network administrator.
L Click [Keep Blocking] and run the Windows Firewall Setting Tool to allow
the data transmission for Multi-Function Station (page 72).
Cause & Solution
L Your greeting message on the answering machine is too long. Shorten the
message. Record a message up to 10 seconds long.
L The answering machine rings too many times. Set to 1 or 2 rings.
L Check if the answering machine is turned ON and connected to the unit
properly (page 44).
L Set the number of rings on the answering machine to 1 or 2.
L The code may include "#" which is used for certain features provided by
telephone companies. Change the code on the answering machine to
another number which does not include "#".
L There is no room left in memory of your answering machine to record voice
messages. See the operating instructions of the answering machine and
erase unnecessary messages.
L You set the answering machine to only give a greeting message.
Advertisement
Table of Contents
