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12
Direct-support services
Technical support
For one-on-one help, you can talk to a technical support special-
ist during local business hours. Before calling, note your system
configuration and drive model number (ST xxxx ).
Location
Australia
France
Germany
Hong Kong
Korea
Singapore
Taiwan
UK
USA
SeaTDD™ 405-936-1687
Using a telecommunications device for the deaf (TDD), you can
send questions or comments 24 hours daily and exchange mes-
sages with a technical support specialist between 8:00
Barracuda 18 Installation Guide, Rev. C
Phone number
61-2-9725-3366 (9:00
time, M–F)
33 1-41 86 10 86 (9:30
.
.
2:00
to 5:00
P
M
49-89-1409332 (9:30
.
.
2:00
to 4:00
P
M
852-2368 9918 (9:00
.
.
2:00
to 5:30
P
M
82-2-531-5800 (9:00
.
.
1:00
to 6:00
P
M
65-488-7584 (9:00
.
.
to 5:00
, M–F)
P
M
886-2-2514-2237
44-1628-894083 (10:00
.
.
2:00
to 5:00
P
M
Please dial 1-800-SEAGATE or 405-936-1234
for the specific product telephone number.
.
.
(8:00
to 12:15
A
M
central time, M–F)
.
.
to 5:00
A
M
.
.
to 12:30
A
M
.
.
, M–F)
P
M
.
.
to 12:30
A
M
.
.
, M–F)
P
M
.
.
to 12:00
A
M
.
.
, M–F)
P
M
.
.
to 12:00
A
M
.
.
, M–F)
P
M
.
.
to 12:00
A
M
.
.
to 1:00
A
M
.
.
, M–F)
P
M
.
.
, 1:30
P
M
P
.
.
, eastern
P
M
.
.
,
P
M
.
.
,
P
M
.
.
,
P
M
.
.
,
P
M
.
.
, 2:00
P
M
P
.
.
,
P
M
.
.
.
to 6:00
M
P
.
A
.
.
M
.
,
M
.
to
M
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