Lenovo ThinkPad Safety And Warranty Manual page 5

For ThinkPad Tablet
Product or
Machine Type
1838, 1839
Service warranty upgrades are available to cover your tablet for up to 3 years. For
information, see http://www.lenovo.com/support/warrantyupgrade.
Customer Replaceable Unit ("CRU") Service
Under CRU Service, the Service Provider will ship CRUs to you at its cost for
installation by you. CRU information and replacement instructions are shipped
with your product and are available from Lenovo at any time upon request. CRUs
that are easily installed by you are called "Self-service CRUs". "Optional-service
CRUs" are CRUs that may require some technical skill and tools. Installation of
Self-service CRUs is your responsibility. You may request that a Service Provider
install Optional-service CRUs under one of the other types of warranty service
designated for your product. An optional service offering may be available for
purchase from a Service Provider or Lenovo under which Self-service CRUs would
be installed for you. You may find a list of CRUs and their designation in the
publication that was shipped with your product or at www.lenovo.com/CRUs.
The requirement to return a defective CRU, if any, will be specified in the
instructions shipped with a replacement CRU. When return is required: 1) return
instructions, a prepaid return shipping label, and a container will be included with
the replacement CRU; and 2) you may be charged for the replacement CRU if the
Service Provider does not receive the defective CRU from you within thirty (30)
days of your receipt of the replacement CRU.
Courier or Depot Service
Under Courier or Depot Service, your product will be repaired or exchanged at a
designated service center, with shipping at the expense of the Service Provider.
You are responsible for disconnecting the product and packing it in a shipping
container provided to you to return your product to a designated service center. A
courier will pick up your product and deliver it to the designated service center.
The service center will return the product to you at its expense.
Country or Region
of Purchase
US, Canada,
Mexico, Brazil,
Australia, and Japan
Other
Warranty Period
Parts and Labor - 1
year
Parts and Labor - 1
year
Type of Warranty
Service
• Customer
Replaceable Unit
("CRU") Service
• Courier or Depot
Service
• Customer
Replaceable Unit
("CRU") Service
• Customer
Carry-In Service
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