Reporting Safety Defects - Fleetwood 1993 TIOGA Arrow User Manual

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2
The materials in your Owner's Information Package
contain warranty information and operating instructions
on the various appliancesal)d· components in your
motorhome.
'Narrantyregistr~tion
e;ar(js fMthese items
should be filled out and mailed as soon as possible after
you take delivery of your motor home. If you do not have
operating instructions for a particular appliance,contact
your dealer.
You will automatically receive an Ownercare Card ap-
proximately 3-4 weeks after delivery of your new.motor
home. This plastic card Is imprinted with your name, the
motor home serial number,and man4facturing subsid-
iary location. If your motor hOme ever needs warranty
service, present this card to the dealer.
The motor home has been
th~roughly.
inspected before
shipment. Your dealer is responsible for performing a
complete predelivery inspection of.the chassis and all
motor home COmponents as
specifi~din
the predelivery
checklists supplied by the motor home and chassis
manufacturers. You should receive a copy of these
completed checklists from
y,~ur
dealer· when your
motor home is delivered to you.
As a part
olthe.pred~iivefy
i(1SP(3ctiori'prqcedure, the
dealer is responsible (o,r, re~d,t~lltil}g;t~emotor home,
noting and corr!3ctinR
,~nY!lteering,;'problems
before
delivery. FLEETWOODAND IJS.$l:J.!3.$IDIARIES WILL
NOTBEHES.i:'9/liSIBLE ,.fOR .. I;:J19f'lT E!'JP ALIGN-
MENT AFTERTHISPREPELIVERYINSPECTION IS
PONE."
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Youshould return yourmoiorh9me to the selling dealer
for warranty service. If this is ,not possible, you may
contact any other authorized Fleetwood motor home
dealer. The
seryicedep~rtJiJe~.\
.a\
~a~yof
th(3locations
listed at the back of. this
manuaLc~n
help you find a
dealer in your area.
If, for some reason, a problem ilHl0t handled to your
satisfaction:
1. Piscuss any warranty-related problems directly
with the manager andlor owner of the dealer-
ship, giving them an opportunity to help the
service department resolve the matter for you.
2. If a problem arises that has not been resolved to
your satisfaction by your local dealer, contactthe
manufacturing. subsidiary service facility:' The
locations are listed in this manual. Please con-
tact the orie nearest you.
3. We sincerely believe that your dealer and the
factory representative will be able to solve any
problem which might arise. If their combined
efforts ar!! not satisfactory, please send a letter
describing the circumstances to:
Fleetwood Enterprises, Inc.
Consumer Affairs Department
P.O. Box 7300
, Riverside, CA 92513-7300
Please include the brand name and serial num-
ber of your motor home. The serial number is
located on the identification tag next to the entry
door.
'4; If you wish to call for asslstance,please use this
toll-free telephone .number:
'.,
' , ' (800) 854-4755
REPORTING SAFETY DEFECTS
If you believeitiatyoUrvehiCie has a defect which could
cause a crash or could cause injury or death, you should
Imr'iiediately Ihform the National Highwa5iTrafficSafety
t>:drrlinisfration (NHTSA).lnaadition to notifying Fleet-
., weiod i:rlterp'risesConsumer'Affairs'Department.
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IfNHTSA receives
simila~
complaints, it may open an
,
ib~e~ilgatioh;a:n,~·if;it'lin~~:that.a s~f!3ty
defect exists In
"agroupofvehicles,lt'may ordera recall and remedy
. campaign: Hciwever; NHTSAcannot become involved
In individual problems between you, your dealer or
.
Fle~twood's
manufactLiringsiJbsidiary.
'TocohtacfNATSA,
YQt!
may elthercall the AiJto Safety
;
Hotline toU4ree' af-/:SOO-424:9393
(or
366:0123 in
Washington',
D:C~a:rea)
or write to:
NHTSA
U;S.Departmentof Transportation
Washington, D.C. 20590 .
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You can also obtain other information about motor
vehicle safety from the Hotline.

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