Hyundai Sonata Hybrid 2014 Owner's Handbook Manual
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Hyundai Sonata Hybrid 2014 Owner's Handbook Manual

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USA
Printing : DEC. 18, 2013
Publication No. : NAHEV-131218
Printed in Korea
2014
Owner's Handbook &

Warranty Information

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  • Page 1: Warranty Information

    2014 Owner's Handbook & Warranty Information Printing : DEC. 18, 2013 Publication No. : NAHEV-131218 Printed in Korea...

  • Page 2: Owner Information Change Card

    OWNER INFORMATION CHANGE CARD If you have changed your address or if you are the second or subsequent owner Check one: ❒ of your Hyundai, please notify us immediately by completing and mailing this Change of Ownership owner information change card to: ❒...

  • Page 4: Table Of Contents

    HYUNDAI NEW VEHICLE LIMITED WARRANTY ..............17 * SECTION 6 HYUNDAI HYBRID SYSTEM WARRANTY ................22 * SECTION 7 HYUNDAI POWERTRAIN LIMITED WARRANTY (ORIGINAL OWNER) ........23 * SECTION 8 HYUNDAI ANTI-PERFORATION LIMITED WARRANTY ............25 * SECTION 9 EMISSION DEFECT WARRANTY - FEDERAL VEHICLE ............27 * SECTION 10 EMISSION PERFORMANCE WARRANTY - FEDERAL VEHICLE ...........

  • Page 5: Owner Information

    Hyundai vehicle. Regular inspection and maintenance by skilled Hyundai tech- To familiarize yourself with your new Hyundai vehicle, we sug- nicians is the key to more efficient operation of the vehicle. gest you also review the maintenance requirements and op- This inspection and maintenance must be carried out in ac- erational features described in your Owner’s Manual.

  • Page 6: The Hyundai Story

    Hyundai sold its first car, a subcompact model, in the U.S. in Hyundai Motor Co. (“HMC”) operates the world’s largest inte- 1986. At the time, few Americans had ever heard of Hyundai grated automobile manufacturing facility in Ulsan, on Korea’s...
  • Page 7 Today's Accent is the fourth generation. Elantra The next member of the Hyundai family to be introduced was the com- pact Elantra sedan, which debuted as a 1992 model. It quickly became one of Hyundai best-selling models. The 5th generation Elantra was re- designed in 2011 and delivers design, safety, and up to 38 MPG high- way.
  • Page 8 SUV with standard 7-passenger seating, sleek styling, car-like ride and premium features. Santa Fe In the 2001 model year, Hyundai added the Santa Fe. The Santa Fe is Genesis a car-based crossover utility vehicle (XUT) that provides car-like ride In the 2009 model year, Hyundai added the luxury sedan, Genesis.
  • Page 9 THE HYUNDAI STORY HYUNDAI FACILITIES Sonata Hybrid In the 2011 model year, Hyundai introduced the Sonata Hybrid. The As the presence of Hyundai automobiles and Hyundai Motor Sonata Hybrid offers significant visual differentiation from non-hybrid America continued to grow in America, the company ex-...

  • Page 10: Hyundai Roadside Assistance Program

    60 MONTHS/ UNLIMITED MILES COVERAGE with the following: Roadside Assistance is provided on all new 2014 model Hyundai vehicles from the date the vehicle is delivered to the o Your Name first retail buyer or otherwise put into use (in-service date), o Vehicle Identification Number (VIN) located on the driver’s...
  • Page 11 COVERAGE o Once your vehicle has been diagnosed by an authorized The Hyundai Roadside Assistance Program provides you with Hyundai Dealership and if the reason for the disablement is the following services: a warrantable issue, please contact the Hyundai Customer Connect Center toll free number at 800.633.5151 to request...
  • Page 12 SECTION 3 HYUNDAI ROADSIDE ASSISTANCE PROGRAM EXCLUSIONS Hyundai Motor America reserves the right to limit services or Roadside Assistance is not available for off-road conditions, reimbursement to any owner or driver when, in Hyundai Motor or conditions manifesting themselves off-road. To receive ser- America’s judgment, the claims are excessive in frequency or...

  • Page 13: Consumer Information

    Service Manager or General Manager at the dealer. PROCESS 3) After consulting with your dealership, if you feel additional Hyundai is dedicated to achieving the highest level of con- clarification or help is needed, write or call our Customer sumer satisfaction with our product through quality design Connect Center: and workmanship and customer service.
  • Page 14 This service is provided at no cost to you and is part of remedies that are not created by the Act, you are not required Hyundai’s effort to provide you with an impartial third-party or- to use BBB AUTO LINE, although that option is still available ganization to equitably resolve your concerns.

  • Page 15: Section 4 Consumer Information

    BBB involvement in the case will end as well. Important: Please refer to the first page of the Hyundai New Vehicle Limited Warranty for more important infor- mation regarding alternative dispute resolution and other...

  • Page 16: Hyundai Warranty Information

    Hyundai Warranty Information...

  • Page 17: Hyundai Summary Of Warranty Coverage

    60,000 miles, whichever occurs first. Hyundai Lifetime Hybrid Battery Warranty - Original Owner (applies to Hybrid Battery only). The original owner is defined as the first retail purchaser of the vehicle who took delivery of the...

  • Page 18: Section 5 Hyundai New Vehicle Limited Warranty

    HYUNDAI NEW VEHICLE LIMITED WARRANTY WARRANTOR reviewed, Hyundai provides an Alternative Dispute Resolution (arbitration) program that is offered through: Hyundai Motor America (HMA) warrants your new 2014 Hyundai BBB AUTO LINE vehicle pursuant to the limited warranties described in this Alternative Dispute Resolution Division Owner's Handbook.
  • Page 19 “Original Owner” included in the Powertrain Limited War- JUDGMENT OF ALL WARRANTY MATTERS ranty (Original Owner) section of this Owner's Handbook. Hyundai Motor America reserves the right to furnish the final decisions in all warranty matters.
  • Page 20 Service Facility is covered when the vehicle is inoperable due to stallation charge will be covered during the 3 year replace- a warrantable defect. Repairs will be made using new Hyundai ment period. Genuine Parts or Hyundai authorized remanufactured parts.
  • Page 21 * Deliver the vehicle during regular service business hours to no mileage limitation, unless the refrigerant charge is done as any authorized Hyundai Dealer to obtain warranty service. part of a warrantable repair. * Check for trim, paint or other appearance concerns at the time the new vehicle is delivered.
  • Page 22 - Use of improper or insufficient fuel, fluids or lubricants. directly by the tire manufacturer. - Use of parts other than Hyundai Genuine Parts, or parts of non-equivalent quality and design. In the event that you need assistance in locating an autho- - Any device and/or accessories not supplied by Hyundai.

  • Page 23: Section 6 Hyundai Hybrid System Warranty

    Hybrid Power same as specified under the Hyundai New Vehicle Limited Warranty. Control Unit; Electronic Oil Pump Assembly; Electronic Water Repairs will be made using new Hyundai Genuine Parts or Hyundai Pump with In and Out Hose Module. authorized remanufactured parts.

  • Page 24: Section 7 Hyundai Powertrain Limited Warranty (Original Owner)

    (HMMA), Kia Motors Manufacturing Georgia (KMMG) or Transmission/Transaxle powertrain components listed on the Hyundai Motor America (HMA) that are found to be defective in following page up to 10 years from the date of original deliv- material or factory workmanship under normal use and mainte-...
  • Page 25 TRANSMISSION/TRANSAXLE mains in effect. Axle shafts (front/rear), constant velocity joints, front/rear hub If the vehicle was first placed in service as a Hyundai Motor bearings, propeller shafts, seals and gaskets. America (HMA) Manager Demonstrator Vehicle, or Hyundai Service Loan Car, the original (first) retail purchaser of the ve- ❈...

  • Page 26: Section 8 Hyundai Anti-Perforation Limited Warranty

    HYUNDAI ANTI-PERFORATION LIMITED WARRANTY WHAT IS COVERED OWNER’S RESPONSIBILITIES Any Hyundai vehicle body sheet metal found, under normal Your responsibilities are the same as those described in the use, to have developed a perforation (rust hole through the Hyundai New Vehicle Limited Warranty with the exception of...
  • Page 27 SECTION 8 HYUNDAI ANTI-PERFORATION LIMITED WARRANTY * Corrosion of any body panel replaced after the date of retail Some states do not allow limitations on how long an implied sale, except panels replaced under this Anti-Perforation warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions set Limited Warranty.

  • Page 28: Section 9 Emission Defect Warranty - Federal Vehicle

    In accordance with the Federal Clean Air Act, as amended, TATION, LOSS OF TIME, INCONVENIENCE, LOSS OF USE Hyundai Motor America (HMA) warrants to the original and OF THE VEHICLE, OR COMMERCIAL LOSS ARE NOT each subsequent owner of each new 2014 Hyundai vehicle COVERED UNDER THIS WARRANTY.

  • Page 29: Section 10 Emission Performance Warranty - Federal Vehicle

    California specifications which are dis- such as denial of the right to operate or use the vehicle or a tributed by Hyundai Motor America and registered and nor- fine under local, state or federal law. mally operated in the 50 United States and Washington. D.C.
  • Page 30 80,000 miles, whichever occurs first. Hyundai provides greater warranty coverage of 5 years or 60,000 miles for all emission related components and pro- Catalytic Converter...

  • Page 31: Year / 60,000 Mile Emission Warranty Parts - Federal Vehicle

    SECTION 10 EMISSION PERFORMANCE WARRANTY - FEDERAL VEHICLE Canister Close Valve Air Induction System Canister Purge Control Valve Air Cleaner Assembly Fuel Tank Intake Manifold Fuel Tank Pressure Sensor Surge Tank Fuel Filler Cap Turbocharger Assembly Vapor Liquid Separator Intercooler Assembly ORVR (Vent) Valve Fuel Metering System Rollover (Cut) Valve...
  • Page 32 - Failures that are a direct result of a lack of performance of It is the owner’s obligation to properly maintain and use the required emission control maintenance as outlined in your vehicle in accordance with Hyundai’s written instructions in Owner’s Manual. your Owner’s Manual. Failures caused by inadequate or im- - Parts or accessories used in applications for which they proper maintenance are not covered by the warranty.
  • Page 33 “New or Remanufactured Hyundai Genuine Parts” when used in connection with Hyundai vehicles, means parts manufac- tured by or approved by Hyundai, designed for use on Hyun- dai vehicles and distributed by HMA.
  • Page 34 1) within 30 days United States specifications which are distributed by Hyundai from the time you bring the car to Hyundai Dealer, or 2) within the Motor America and registered and normally operated in the time required by local, state, or federal law for the vehicle to be 50 United States and Washington D.
  • Page 35 SECTION 10 EMISSION PERFORMANCE WARRANTY - FEDERAL VEHICLE If your Hyundai Dealer cannot repair your vehicle or process your claim within a reasonable time, please contact your HMA Regional Customer Connect office for assistance. Further information can be obtained from and complaints reg-...

  • Page 36: Section 11 Emission Control Systems Warranty - California Vehicle

    MANUFACTURER’S WARRANTY COVERAGE: STATEMENT 1. For 5 years or 60,000 miles (whichever occurs first): - If your Hyundai vehicle fails a Smog Check inspection, all YOUR WARRANTY RIGHTS AND OBLIGATIONS necessary diagnosis, repairs and adjustments will be made The California Air Resources Board and Hyundai Motor America by HMA to ensure that your vehicle passes the inspection.
  • Page 37 EMISSION CONTROL SYSTEMS WARRANTY - CALIFORNIA VEHICLE 3. For models identified as Partial Zero Emissions Vehicles As the Hyundai vehicle owner, you should also be aware that (PZEV) only, which may include the Elantra, Sonata, So- HMA may deny your warranty coverage if your Hyundai ve-...
  • Page 38 EMISSION CONTROL SYSTEMS WARRANTY - CALIFORNIA VEHICLE Its coverage exists in addition to that of the Emission Defect Hyundai provides greater warranty coverage of 5 years or Warranty-Federal Vehicle and the Emission Performance 60,000 miles for all emission related components and 8 Warranty-Federal Vehicle.

  • Page 39: Year / 60,000 Mile Emission Warranty Parts - California Vehicle

    5 YEAR / 60,000 MILE EMISSION WARRANTY PARTS - CALIFORNIA VEHICLE Canister Close Valve Air Induction System Canister Purge Control Valve Air Cleaner Assembly Fuel Tank *7/70 Intake Manifold *7/70 Fuel Tank Pressure Sensor Surge Tank Fuel Filler Cap Turbocharger Assembly Vapor Liquid Separator Intercooler Assembly ORVR (Vent) Valve...
  • Page 40 HMA. - Parts not supplied by HMA or damage to other parts caused directly by non-Hyundai parts or non-equivalent parts. - The charge for diagnostic labor which does not lead to the determination that a warrantable condition exists.
  • Page 41 Use of replacement parts which are not equivalent in quality MERCHANTABILITY and FITNESS FOR A PARTICULAR to Hyundai Genuine Parts may impair the effectiveness of the PURPOSE, regarding emissions systems defects are lim- emission control system. You should make sure such parts ited to the duration of this limited warranty.
  • Page 42 Was not performed and o If not performed, may be the cause for the particular In an emergency, where an authorized Hyundai Dealer is not vehicle exceeding applicable emission standards. reasonably available, warranty repairs may be made at any...
  • Page 43 PROGRAM test by such service facility, you may deliver your Hyundai ve- If your 2014 Hyundai vehicle fails to pass a Smog Check test hicle to an authorized Hyundai Dealer and have it repaired after a period of use of 5 years or 60,000 miles, but before a free of charge in accordance with this warranty.

  • Page 44: Section 12 Replacement Parts And Accessories Limited Warranty

    Genuine Replacement Part or Accessory supplied from year from the date of installation, or twelve thousand (12,000) Hyundai Motor America which is found to be defective in ma- miles of service, whichever occurs first, for Hyundai Genuine terial or workmanship under normal use and maintenance, replacement parts supplied by HMA and purchased from and except any item specifically referred to in the section “What is...
  • Page 45 ACCESSORY WARRANTY PERIOD OWNER’S RESPONSIBILITIES An accessory installed by an authorized Hyundai dealer on a * Proper use, maintenance, and care of the vehicle (part) in new vehicle at the time of, prior to, or after the vehicle’s date of accordance with the instructions contained in the Owner’s...
  • Page 46 Vehicle Limited Warranty, Powertrain Limited Warranty, or contributed to the subsequent problem. Emission Defect Warranty, Emission Performance Warranty, or California Emission Control Systems Warranty. OBTAINING WARRANTY SERVICE Warranty Service will be provided by any authorized Hyundai Dealer.

  • Page 47: Maintenance Record

    MEMO...
  • Page 48 MEMO...
  • Page 49 MEMO...
  • Page 50 OWNER INFORMATION CHANGES: Your Parts Manager is: * If you change your address or if you are the second or sub- sequent owner of your HYUNDAI, please complete the Owner Information Change Card in the front of this hand- book.

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