Widex Inteo-m User Instructions
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Widex Inteo-m User Instructions

Widex Inteo-m User Instructions

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Summary of Contents for Widex Inteo-m

  • Page 1 User’s instructions Inteo-m Behind-the-ear...
  • Page 3 We furthermore reserve the right to make any changes considered necessary. Hearing aids and their accessories should not be disposed of with normal household waste. Please consult your national Widex distributor for advice on how to dispose of your hearing aid.

  • Page 4: Table Of Contents

    Contents Your new hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Ear-set solutions.
  • Page 5 Hearing aid with an Instant ear-tip . . . . . . . . . . . . . . . . . . . . 32 Right/left identification .

  • Page 6: Your New Hearing Aid

    Your new hearing aid Thank you for choosing a Widex hearing aid. This is a hearing aid that allows you to be part of the process of tailoring the sound to your individual hearing loss and lifestyle requirements. We hope you will be pleased with your new Widex hearing aid.

  • Page 7: Ear-Set Solutions

    Ear-set solutions Several ear-set solutions are available for your hearing aid. Below, your hearing care professional can tick off the type of ear-set tip chosen for you. Earmould … Instant ear-tip … Custom ear-tip … Unless otherwise indicated, the information provided in this booklet applies to all three types of ear-set solu- tion.

  • Page 8: The Hearing Aid

    The hearing aid The illustration below shows the hearing aid without any of its other parts (for example tubing and tip). 1. Microphone openings, where the sound enters the hearing aid. 2. Program button is available on some models. It allows you to choose between different listening programs.

  • Page 9: Right/Left Identification

    Right/left identification If you wear hearing aids on both ears, your hearing care professional can put coloured marks on your hearing aids so you can easily see which is for the right ear and which is for the left ear (red mark = right and blue mark = left).

  • Page 10: The Battery

    The battery The recommended battery type for your hearing aid Zinc Air battery type 10 To obtain replacement batteries, please consult your hearing care professional. It is important to take note of the expiry date and the recommendations regarding disposal of used batteries on the battery pack. To en- sure proper battery function, do not use batteries past the expiry date.

  • Page 11: Inserting The Battery

    Inserting the battery Before inserting a new battery in your hearing aid, remember to remove the adhesive tab. Once the tab has been removed, the battery will start func- tioning after a few seconds. Do not use batteries on which there is a sticky residue from the tab or other unwanted substance.
  • Page 12 Place the battery in the drawer so that the small plus (+) sign on the battery is facing in the direction indicated by the small plus (+) sign printed on the round battery holder. You can use the provided battery magnet to steer the battery into place.

  • Page 13: Changing The Battery

    Changing the battery If you hear four beep-tones from your hearing aid, it is an indication that the battery is nearly exhausted. Once the battery is totally exhausted, the hearing aid will be completely silent. Exactly how long the hearing aid will function after the beep-tones varies from one case to another.
  • Page 14 Your hearing aid may be provided with a battery drawer without a nail grip, which means that you need a tool to open the battery drawer. This type of drawer can be a good choice if the hearing aid is worn by a child.

  • Page 15: Turning The Hearing Aid On And Off

    Turning the hearing aid on and off The battery drawer of your hearing aid also functions as the on/off switch. The hearing aid is turned on when a battery is inserted correctly and the battery drawer is completely closed. The hearing aid is turned off when the battery drawer is open.

  • Page 16: Possible Settings

    Possible settings Your hearing aid can be set to start up in two different ways: In the standard start-up setting your hearing aid may whistle slightly while you place it on the ear. An al- ternative is a setting where the hearing aid actively suppresses whistling while it is being placed on the ear.

  • Page 17: Automatic Adjustment Of Loudness

    Automatic adjustment of loudness The hearing aid adjusts loudness automatically in ac- cordance with your sound environment. You do not have to think about adjusting the volume – it happens quite automatically. Important: If the volume in your hearing aid is too loud or too weak, or if the reproduced sounds are distorted, or you would like any further information, consult your hearing care professional.

  • Page 18: Listening Programs

    Listening programs Your hearing aid may be provided with several listen- ing programs optimised for different listening situa- tions. Your hearing care professional can help you se- lect the programs that are of use to you. If your needs change over time, the combination of listening pro- grams can be changed.
  • Page 19 Listening Description Chosen programs program position: Master Standard program Acclimati- Acclimatisation program sation Music Music program TV program Comfort Attenuates background noise Audibility Makes high-frequency Extender sounds audible...

  • Page 20: Listening Programs

    Switching between the available listening programs If the hearing aid is provided with a program button, you can switch between the programs by pressing this button at the bottom of the hearing aid. Each time you switch to another program, you will hear beep-tones.
  • Page 21 The number of different beeps depends on how many programs you - together with your hearing care profes- sional - have chosen to have in your hearing aid. If you – in consultation with your hearing care profes- sional – decide on other combinations of programs lat- er, these can be written on the blank forms found at the back of these instructions.

  • Page 22: Hearing Aid With An Earmould

    Hearing aid with an earmould An ear-set consists of three parts: 1. Earhook 2. Tubing 3. Earmould 3a. Sound bore 3b. Vent...

  • Page 23: Placement In/On The Ear

    Placement in/on the ear First insert the earmould in the ear canal while holding the lower part of the tubing. It may help to pull the out- er ear backwards and upwards with the opposite hand. Right ear seen from be- hind.
  • Page 24 Once the earmould has been inserted, place the hear- ing aid itself behind the ear, so that the hook rests com- fortably on the ear, close to your head.

  • Page 25: Removal

    Removal First remove the hearing aid itself from its position be- hind the ear. Carefully pull the earmould out of the ear canal, while holding the lower part of the tubing. If it is difficult, it may help to try to move the earmould care- fully from side to side while pulling it out.

  • Page 26: Cleaning

    Cleaning The following cleaning accessories are available for your hearing aid: 1. Wax removing tool 2. Soft cloth Contact your hearing care professional if you need ad- ditional supplies of cleaning accessories.

  • Page 27: The Hearing Aid

    The hearing aid Never clean your hearing aid with water or cleaning solutions. In- stead, clean your hearing aid with the soft cloth (no. 2) after use. The microphone openings Use the wax removing tool (no.1) to clean the microphone open- ings.

  • Page 28: The Earmould

    The earmould Make sure that the earmould is clean and free of earwax and moisture. If it is plugged, clear the openings with the wax re- moving tool. Disconnect the tubing from the earmould to clean the sound bore with the wax re- moving tool.
  • Page 29 If there is still moisture in the earmould the next time you want to use the hearing aid, use a blower or the like, as illustrated, to blow it dry. Please note: • Replace the tubing if it becomes slack, stiff, yellow or cracked.

  • Page 30: In Case Of Malfunction

    In case of malfunction If the hearing aid is dead, it could be because: • The hearing aid is not turned on. Make sure that the battery drawer is closed. • The battery is dead or does not work. Insert a new bat- tery.
  • Page 31 If the hearing aid whistles continuously, it could be because: • Your ear is blocked by earwax. Contact your ENT doc- tor/physician. • The tubing is broken. Replace the tubing. • The tubing is yellow and stiff. Replace the tubing. •...

  • Page 32: Hearing Aid With An Instant Ear-Tip

    Hearing aid with an Instant ear-tip An ear-set consists of three parts: 1. Hook with tubing 2. Anchor 3. Instant ear-tip...

  • Page 33: Right/Left Identification

    Right/left identification The ear-set is available in five different lengths for the right and left ear, respectively. The individual size is printed on the ear-set. Red print indicates that it is for the right ear and blue print that it is for the left ear.

  • Page 34: Placement On/In The Ear

    Placement on/in the ear First place the hearing aid behind the ear, so that the hook and tubing rest comfortably on the ear, close to your head. Then insert the ear-tip in the ear canal while holding the lower part of the tubing. Lastly, make sure that the anchor is positioned correctly.

  • Page 35: Removal

    We do not recommend wearing the hearing aid with- out the anchor for the Instant ear-tip solution. If the hearing aid is not secured with the anchor, there is a risk of loosing the hearing aid. Removal First remove the hearing aid itself from its position behind the ear.

  • Page 36: Cleaning

    Cleaning The following cleaning accessories are available for your hearing aid: 1. Wax removing tool 2. Soft cloth 3. Cleaning thread Contact your hearing care professional if you need ad- ditional supplies of cleaning accessories.

  • Page 37: The Hearing Aid

    The hearing aid Never clean your hearing aid with water or cleaning solutions. In- stead, clean your hearing aid with the soft cloth (no. 2) after use. The microphone openings Use the wax removing tool (no.1) to clean the microphone open- ings.

  • Page 38: The Ear-Set

    The ear-set Make sure that the ear-set is clean and free of earwax and moisture. If the ear-set tubing is plugged, it must be cleaned. Remove the ear-set from the hearing aid. Remove the ear-tip from the coupling. Then clean the tubing with the cleaning thread (no.
  • Page 39 Pass the cleaning thread through the tubing until the end of the thread comes out at the other end. Clean the ear-tip under run- ning water. If necessary, the ear-tip can be washed in lukewarm water. Remove the ear-tip from the ear-set and wash the ear-tip thoroughly.

  • Page 40: Changing The Ear-Set

    Changing the ear-set The ear-set should be changed on a regular basis. The life of an ear-set is individual and depends on a number of factors, such as how much the hearing aid is used and the type of earwax produced in the ear. The ear-set is removed by pulling it off the hearing aid.
  • Page 41 After the new tube has been secured on the hearing aid, the ear-tip snaps easily onto the tubing. It is very impor- tant to ensure that the ear-tip is firmly secured. Before you can use the ear-set, it must be adjusted to fit your ear exactly.

  • Page 42: Individualising The Ear-Set

    Individualising the ear-set The ear-set can be adjusted to fit your ear exactly. Your hearing care professional will choose the correct size for you the first time. In these user’s instructions, your hearing care professional can circle the sizes selected for you (see page 47).

  • Page 43: The Anchor

    The anchor To secure the position of the ear-tip in your ear canal, we have made a loose anchor to be adjusted to your ear. The illustrations on the next pages show how to adjust the anchor for the right ear. Illustrations 1-3 show the anchor and the ear-tip from the front.
  • Page 44 The anchor is supplied separate- ly from the rest of the ear-set and must be adjusted to fit your ear. 1: Pull the pointed end of the anchor through the upper hole of the coupling located at the end of the tubing. 2: Continue pulling until the an- chor is stopped by the grip at the end.
  • Page 45 3: Now guide the pointed end of the anchor through the lower hole to form a small loop. 4: (This illustration shows the anchor and ear-tip from behind for the right ear.) When the loop is the correct size, any excess should be cut off, leaving only the loop.
  • Page 46 5: (This illustration shows the anchor and ear-tip from behind for the right ear.) Take great care to cut off all the excess so that the end of the anchor loop is flush with the small hole and there are no sharp edges. Use the tip of your finger to check for sharp edges.
  • Page 47 Circle the sizes selected for your ear-set. Left ear (blue) Right ear (red) ear-tip tubing ear-tip tubing...
  • Page 48 Please note: • It is important to wipe the ear-set thoroughly with a soft cloth and keep it clean of wax, etc. Otherwise, the ear-tip may come off. • Replace the ear-set if one of the ear-set elements be- comes slack, stiff, yellow or cracked. For further sup- plies of new ear-sets, consult your hearing care pro- fessional.

  • Page 49: In Case Of Malfunction

    In case of malfunction If the hearing aid is dead, it could be because: • The hearing aid is not turned on. Make sure that the battery drawer is closed. • The battery is dead or does not work. Insert a new bat- tery.
  • Page 50 If the hearing aid volume is not powerful enough, it could be because: • The battery is nearly exhausted. Insert a new battery. • The sound outlet of the ear-tip is blocked. Clean or re- place the ear-tip. If necessary, replace the entire ear- set.
  • Page 51 If the hearing aid whistles continuously, it could be because: • Your ear is blocked by earwax. Contact your ENT doc- tor/physician. • The tubing is broken. Replace the ear-set. • The tubing is yellow and stiff. Replace the ear-set. •...

  • Page 52: Hearing Aid With A Custom Ear-Tip

    Hearing aid with a Custom ear-tip An ear-set consists of two parts: 1. Hook with tubing 2. Custom ear-tip with an extraction cord...

  • Page 53: Right/Left Identification

    The ear-tip has ”Widex” printed on it. Red print indicates that it is for the right ear and blue print that it is for the left...

  • Page 54: Placement In/On The Ear

    Placement in/on the ear First insert the Custom ear-tip in the ear canal while holding the lower part of the tubing. It may help to pull the outer ear backwards and upwards with the oppo- site hand. Once the Custom ear-tip has been inserted, place the hearing aid itself behind the ear, so that the hook and tubing rest comfortably on the ear, close to your head.

  • Page 55: Removal

    Removal First remove the hearing aid itself from its position behind the ear. Then, carefully pull the Custom ear- tip out of the ear canal by means of the extraction cord. Do not pull the tubing to remove your hearing aid or ear-tip.

  • Page 56: Cleaning

    Cleaning The following cleaning accessories are available for your hearing aid: 1. Wax removing tool 2. Soft cloth 3. Cleaning thread Contact your hearing care professional if you need ad- ditional supplies of cleaning accessories.

  • Page 57: The Hearing Aid

    The hearing aid Never clean your hearing aid with water or cleaning solutions. In- stead, clean your hearing aid with the soft cloth (no. 2) after use. The microphone openings Use the wax removing tool (no.1) to clean the microphone open- ings.

  • Page 58: The Ear-Set

    The ear-set Make sure that your ear-set is clean and free of earwax and moisture. Use a soft cloth to wipe the ear-set at regular intervals. If the ear-set tubing is plugged, it must be cleaned. Remove the ear-set from the hearing aid.

  • Page 59: If The Tubing Needs To Be Changed

    If the tubing needs to be changed The process involved in changing the tubing for Cus- tom ear-tip solutions requires experience and the ap- propriate tools. Therefore we recommend that you contact your hearing care professional if the tubing needs replacement. Do not attempt to make any changes on your own.

  • Page 60: In Case Of Malfunction

    In case of malfunction If the hearing aid is dead, it could be because: • The hearing aid is not turned on. Make sure that the battery drawer is closed. • The battery is dead or does not work. Insert a new bat- tery.
  • Page 61 If the hearing aid whistles continuously, it could be because: • Your ear is blocked by earwax. Contact your ENT doc- tor/physician. • The tubing is broken. Contact your hearing care pro- fessional to have the tubing replaced. • The tubing is yellow and stiff. Contact your hearing care professional to have the tubing replaced.

  • Page 62: Caring For Your Hearing Aid

    Caring for your hearing aid With proper care, your hearing aid will give you years of reliable service. Here are some things you can do to prolong the life of your hearing aid:...
  • Page 63 When not in use, do not expose your hearing aid to extreme temperatures or high humidity. • In environments with high humidity, a Widex drying kit may be used daily to reduce the amount of mois- ture inside the hearing aid. See the instructions en-...
  • Page 64 Radiation from, for example, room surveillance equipment, burglar alarms and cellular telephones is weaker and will not damage your hearing aid. • Widex hearing aids are not certified for use in mines or other areas with explosive gases.
  • Page 65 • To maintain the proper shape of the ear-set, be care- ful not to twist or squeeze it out of shape when your hearing aid is placed in the case. The below illustra- tion shows two hearing aids with Instant ear-tips.

  • Page 66: Good Advice

    Good advice • The use of hearing aids increases the risk of accumu- lation of earwax. Contact your physician/ENT doctor if you suspect that a plug of earwax has accumulated in your ear. Earwax may not only reduce your own hearing but also the effect of the hearing aid consid- erably.
  • Page 67 • The hearing aid is made of modern non-allergenic materials. Still, in rare cases skin irritation can occur. If you notice skin irritation in or around your ear or ear canal, contact your hearing care professional. • Please be aware that the use of any type of hearing aid may involve a slightly increased risk of infection in the ear canal.
  • Page 68 Listening Description Chosen programs program position: Master Standard program Acclimati- Acclimatisation program sation Music Music program TV program Comfort Attenuates background noise Audibility Makes high-frequency Extender sounds audible...
  • Page 69 Listening Description Chosen programs program position: Master Standard program Acclimati- Acclimatisation program sation Music Music program TV program Comfort Attenuates background noise Audibility Makes high-frequency Extender sounds audible...
  • Page 72 Printed by HTO / 2007-05 ¡9 514 0094 001.¤ ¡#01v¤ 9 514 0095 001 #01...

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