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Lil' Buttie RANGER
6. Troubleshooting
6.1 Warranty
Test-Um Inc. guarantees to the end-user purchaser that
its products, and each of the parts thereof, will be free
of all defects in material and/or workmanship. This
warranty extends for a period of 12 months for the
portable telephone test set and months for the cordset
from the date of manufacture or proof-of-purchase.
The obligations of Test-Um Inc. under this warranty is
limited to the repair or replacement (at our option)
during the warranty period, of any part that proves to
be defective in material or workmanship under normal
use, installation and service, provided the product
is returned to Test-Um Inc. freight prepaid. In the
absence of such a receipt, the warranty period will cease
12 months from the date of manufacture. This warranty
does not extend to products which have been subjected
to neglect, accidental or improper use, or to units
which have been altered, repaired, or inspected by
other than Test-Um Inc. authorized personnel. In no
event will Test-Um Inc. be liable for any incidental or
consequential damages.
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6.2 Calling Test-Um
If you determine that your Ranger is malfunctioning,
do not attempt to alter or repair the test set. It contains
no user serviceable parts. Contact Test-Um Technical
Support at 805-383-1500. Note that this number is
permanently stored in the Ranger's dial memory at
slot 9, and can be dialed while hooked to a live phone
line by pressing "Rcl 9".
Before you do, make a record of the history of the
problem. We will be able to provide more efficient and
accurate assistance if you have a complete description,
including:
• the nature and duration of the problem;
when the problem occurs;
• the components involved in the problem;
• any particular application that, when used,
appears to create the problem or make it
worse; and
• the results of any testing (of the Ranger itself)
that you've already done.
CHAPTER 6: Troubleshooting
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