Troubleshooting - Kenmore 625.348321 Owner's Manual

SECTION 5
5C.
AUTOMATIC ELECTRONIC DIAGNOSTICS
The face plate has a self-diagnostic function for the
electrical system (except input power). The face plate
monitors the electronic components and circuits for
correct operation. If a malfunction
occurs, an error code appears in the
.
face plate display
MOST LIKELY
CODE
E— 1, E— 2, E— 1, E— 2, wiring harness or connection to switch / position switch / motor inoperative / valve defect causing wiring harness or connection to switch / position switch / motor inoperative / valve defect causing
E— 3, E— 4 E— 3, E— 4 high torque high torque
PROCEDURE FOR REMOVING ERROR CODE FROM FACE PLATE: 1. Unplug transformer 2. Correct de-
fect 3. Plug-in transformer 4. Wait for 6 minutes. The error code will return if the defect was not corrected.
FACE PLATE REPLACEMENT: Be sure the valve is in service position (observe valve cycle indicator. . . see
below) when replacingthe face plate.
If, after installing and programming the replacement face place, the valve is not in service position, do the fol-
lowing to assure correct cycle orientation, or timing, between the face plate and valve.
Use the MANUAL ADVANCE procedures, below. With the RECHARGE NOW button, advance through the
recharge cycles until the valve stops in service position, and RECHARGE no longer flashes in the timer.
NOTE: The valve motor may automatically drive through several valve positions while searching for service.
MANUAL ADVANCE DIAGNOSTIC
Use the following procedures to advance softener
valve through regeneration cycles to check opera-
tion.
Remove top cover to observe valve rotation.
DISPLAY MUST SHOW TIME AND DAY
.
1 Press and hold £ for 3 seconds
until 18:88 displays.
.
2 Press ¢ to display position (P) switch open or
closed indicator.
If the valve is in service, fill, brin-
ing, backwash or fast rinse (see
markings on cam under motor), the
display will show¼ (- - ), meaning
the position switch is open.

TROUBLESHOOTING

The chart below shows the error codes that could
appear, and the possible defects for each code.
While an error code appears in the display, all face
plate buttons are inoperable except the SET button.
The SET button remains operational so the service
person can make the MANUAL ADVANCE DIAG-
NOSTICS to further isolate the defect.
POSSIBLE DEFECT
While the valve is ro-
tating from 1 cycle to
another, the display
will show (- P), mean-
ing the position switch
is closed.
.
3
AM
.
PM
.
RCHG
TU
SU MO WE TH FR SA
— Press and hold ¤ for 3 seconds to
move softener into fill cycle. Re-
move brinewell cover and, using a
flashlight, observe fill water enter-
ing tank.
24
SERVICE TECH. INFORMATION
To advance valve,
press ¤ each time
you want to move
into next cycle.
(Pressing ¤ while
valve is rotating
has no affect.)
LESS LIKELY
MOTOR
position
markers
CAM
continued