Customer Service; What To Do In The Event Of Malfunction; Basic Hints; Troubleshooting - Medion Erazer X81005 MD 85954 Instruction Manual

-10-

Customer Service

What to do in the Event of Malfunction

Malfunctions can sometimes have very trivial causes, but at times can also be of quite a complex
nature and call for an in-depth analysis.

Basic Hints


The regular running of the Windows
sources of error and raise system performance.

Troubleshooting


If the audio CD plays but nothing can be heard, this may be due to a number of causes:

The volume for CD playback may be set too low. Double-click the loudspeaker symbol
in the taskbar to check the volume setting for CD audio.

If you have more than one CD or DVD drive try inserting CD into another CD drive.

The drive into which you have inserted the audio CD is not connected to the sound
card (possibly the motherboard). Follow the instructions of your PC and check the
connection.

Technical Support

This product has been extensively and successfully tested in our laboratory with a number of
different devices. However, it is normal for the drivers to be updated periodically. If you are hav-
ing difficulty using your device, you may need to update the driver. Driver updates and the most
up-to-date information on this product can be found at the following Internet address:

If you Need Further Assistance

If the suggestions in the above sections have not solved your problem, please contact us. It will
help us to help you if you can have the following information available:

What is your computer configuration?

What additional peripherals are you using?

What messages are appearing on the screen?

What software was running when the fault occurred?

What steps have you already taken to solve the problem?

If you already have a customer number from a previous call to us, please state this.
After Sales Support
®
programs "Defrag" and "Scandisk" can remove
Internet: www.medion.com.au
TEL: 1300 884 987 WEB Support: www.medion.com.au