thank you Thank you for choosing our product as your means to better hearing. To support your efforts, we have put great care and attention into making sure that your new hearing instrument is of the highest quality and it is easy to use and maintain. We recommend that you read this manual carefully to achieve the full benefit of your new hearing instrument.
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Indications for use The hearing instrument is intended to amplify and transmit sound to the ear and thereby compensate for mild to severe impaired hearing.
Important notIce Please familiarise yourself with the entire content of this booklet before using your hearing instrument. It contains instructions and important information about the use and handling of your hearing instrument and batteries. cautIon Hearing instruments can be fitted to powerful output levels. Never allow others to wear your hearing instrument as incorrect usage could cause permanent damage to their hearing.
contents View of size 10 battery instruments (IIC, CIC, ITC) View of size 312 battery instruments (ITC, HS, FS) View of size 13 battery instruments (HS, FS) Warnings Activating the hearing instrument for the first time Turning your instrument ON and OFF Replacing the battery Right/Left indicator Inserting your hearing instrument...
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Volume control by wheel Telecoil (optional) Autophone (optional) Caring for your hearing instrument Cleaning your hearing instrument Replacing ProWax sound outlet filter Replacing T-Cap microphone filter (Instruments with size 10 batteries) Replacing O-Cap microphone filter (Instruments with size 312 and 13 batteries) Avoiding heat, humidity and chemicals Eight easy steps to better hearing Common problems and their solutions...
View of size 10 battery instruments (IIc, cIc, Itc) Microphone inlet with Battery door Right/left and Sound outlet with T-Cap microphone filter with nail grip up-indicator wax filter (ProWax) Pull-out string Push-button (optional) Pull-out string Ventilation canal Ventilation canal IIC = Invisible-In-the-Canal CIC = Completely-In-the-Canal ITC = In-The-Canal...
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Important notIce Open the battery door fully to allow air to circulate whenever you are not using your hearing instrument, particularly overnight.
View of size 312 battery instruments (Itc, Hs, Fs) 1 or 2 microphone Volume wheel inlets with O-Cap (optional) microphone filter Push-button Sound outlet with (optional) wax filter (ProWax) Push-button (optional) Battery door with nail grip Ventilation canal ITC = In-The-Canal Ventilation canal HS = Half-Shell FS = Full-Shell...
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Important notIce Open the battery door fully to allow air to circulate whenever you are not using your hearing instrument, particularly overnight.
View of size 13 battery instruments (Hs, Fs) 1 or 2 microphone Sound outlet with inlets with O-Cap wax filter (ProWax) Push-button microphone filter (optional) Ventilation opening Volume wheel Ventilation (optional) opening Push-button (optional) HS = Half-Shell FS = Full-Shell...
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Important notIce Open the battery door fully to allow air to circulate whenever you are not using your hearing instrument, particularly overnight.
Warnings You should familiarize yourself fully with the following general warnings and the entire content of this booklet before using your hearing instrument. Use of hearing instruments • Hearing instruments should be used only as directed and adjusted by your Hearing Care Professional.
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Warnings • Batteries have occasionally been mistaken for pills. Therefore check your medicine carefully before swallowing any pills. • Never put your hearing instrument or batteries in your mouth for any reason, as they are slippery and could be swallowed by accident. • Most hearing instruments can be supplied with a tamper-resistant battery door upon request.
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Warnings Dysfunction in hearing instruments • Hearing instruments may stop functioning, for instance if the batteries have expired or if the sound outlet is blocked by moisture or ear wax. You should be aware of this possibility, in particular when you are in traffic or otherwise dependent on warning sounds.
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Warnings Explosives • The power source in your hearing instrument has insufficient energy to cause fire in normal conditions of use. The hearing instrument has not been tested for compliance with international standards concerning explosive atmospheres. It is recommended not to use your hearing instrument in areas where there is a danger of explosions. X-ray, CT, MR, PET scanning and electrotherapy • Remove your hearing instrument during X-ray, CT / MR / PET scanning electrotherapy or surgery, as your hearing instrument may be damaged when exposed to strong fields.
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Warnings • The otherwise non-allergenic materials used in hearing instruments may, in rare cases, cause a skin irritation or another unusual condition. Please see a doctor if these conditions occur. Interference • Your hearing instrument has been thoroughly tested for interference, according to the most stringent international standards.
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Warnings Warning to hearing instrument dispensers A hearing instrument dispenser should advise a prospective hearing instrument user to consult immediately with a licensed physician (preferably an ear specialist) before dispensing a hearing instrument if the hearing instrument dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: (i) Visible congenital or traumatic deformity of the ear.
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Warnings Special care should be exercised in selecting and fitting a hearing instrument whose maximum sound pressure capability exceeds 132 dB SPL as there may be risk of impairing the remaining hearing of the hearing instrument user. Important notice for prospective hearing instrument users • Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing instrument.
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Warnings • The audiologist or hearing instrument dispenser will conduct a hearing instrument evaluation to assess your ability to hear with and without a hearing instrument. The hearing instrument evaluation will enable the audiologist or dispenser to select and fit a hearing instrument to your individual needs. If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial, rental or purchase-option program.
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Warnings Children with hearing loss In addition to seeing a physician for medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation, since hearing loss may cause problems in language development and educational and social growth of a child. An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss.
activating the hearing instrument for the first time A hearing instrument is a miniature electronic device that runs on special batteries. To activate the hearing instrument, you must insert a new battery in the battery drawer. The hearing instrument will start up when the battery door is closed. It will take a few seconds until sound is produced.
turning your instrument on and oFF The instrument do not have a power button, it is turned on and off by opening and closing the battery door. Turn ON your hearing instrument by fully closing the battery door with the battery in place.
replacing the battery The correct battery size depends on the instrument type. Please find the battery size in the instrument overview in the first section of this document. A worn out battery should be removed immediately and disposed of according to local regulations.
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To replace the battery, follow these instructions: 1. Fully open the battery 4. Close the battery door. door. Remove the old battery. 5. When the battery door is 2. Remove the sticky label, closed, the instrument will from the new battery. play a jingle.
right/Left indicator Hearing instruments are fitted to the uniqueness of each ear, which means if you have two instruments then your left hearing instrument is shaped and programmed differently from your right. That is why it is important to distinguish between the left hearing instrument and the right.
Inserting your hearing instrument 1. Hold the instrument so that the colored dot (up- indicator) faces upwards. Place the tip of the hearing instrument in your ear canal. 2. Gently pull your ear back and push the hearing instrument into the ear canal, twisting slightly if necessary, following the natural contour of the ear canal.
Inserting a small instrument (IIc and cIc) 1. Hold the hearing instrument by the pull-out string and place the tip of the instrument into your ear canal. The colored dot on the shell should face upwards. 2. Gently pull your ear back and push the hearing instrument into the ear canal. 3.
removing your hearing instruments 1. Hold the hearing instrument by the pull-out string (if available). 2. Gently pull the instrument from the ear canal. 3. It may be helpful to gently pull your ear back, as was done when inserting the instrument.
Independent program control with push-button The listening programs available in your hearing instruments are configured by your Hearing Care Professional. When the hearing instruments are turned on, they start up in program 1. Push-button Change program Change program in left instrument in right instrument Press the push-button briefly to change program.
right ↔ Left program control with push-button The listening programs available in your hearing instruments are configured by your Hearing Care Professional. When the hearing instruments are turned on, they start up in program 1. Push-button Previous program Next program in sequence in sequence Press the push-button briefly to change program.
right ↔ Left volume control with push-button When the hearing instruments are turned on, they start up at a preferred volume level. Push-button Volume down Volume up Press the push-button briefly to adjust the listening volume. Both instruments will change volume and make a ‘click’ sound to give you an impression of volume level. A double-beep indicates that you have reached the preferred volume level.
right ↔ Left program and volume control with push-button When the hearing instruments are turned on, they start up in program 1 and at a preferred volume level. Push-button Brief press: Volume (–) Brief press: Volume (+) 2 sec. press: Program (–) 2 sec.
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Press and hold the push-button for about 2 seconds to change program. Both instruments will change program and beep. The number of beeps indicates which program you are using (1 beep = program 1). Press the push-button briefly to adjust the listening volume. Both instruments will change volume and make a ‘click’...
right ↔ Left program and volume control with push-button and volume wheel When the hearing instruments are turned on, they start up in program 1 and at a preferred volume level. Press the push-button briefly to change program. Both instruments will change program and beep.
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Change program Change volume Volume wheel Push-button Note: The push-button and volume wheel may be located in the opposite ears.
Volume control by wheel Independent Right ↔ Left When the hearing instrument is turned on, it starts up at a preferred volume level. The volume wheel can be operated with the tip of a finger and can be rotated infinitely both ways.
telecoil (optional) Your hearing instrument may have a telecoil. The telecoil is a receiver for audio signals transmitted from an inductive loop installation. The telecoil is meant for telephone* conversations and for loop systems in places such as theatres churches or lecture rooms. The telecoil is activated by the push-button.
autophone (optional) The hearing instrument may have a built-in autophone func tionality. When the hearing instrument is close to a telephone receiver, the autophone will activate a phone program. When the phone program is activated you will hear a number of beeps. When you end your telephone conversation, the hearing instrument will automatically return to the previous program.
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WarnIng If you use an autophone magnet: • Keep magnets out of reach of children and pets. If a magnet is swallowed, see a doctor immediately. • Do not wear the magnet in a breast pocket and always keep it 30 cm away from active implantable devices such as pacemakers, defibrillators, etc.
caring for your hearing instrument Your ear canal produces ear wax (cerumen) which may clog up the ventilation canals, the microphone inlets and the sound outlet. If the microphone inlets or the sound outlet are clogged by dust or dirt, this will affect the performance of the instrument. When handling a hearing instrument, keep it over a soft surface to avoid damage if you drop it.
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A range of dedicated cleaning tools is made for cleaning the instrument. These should be used to ensure the best care and performance of your hearing instrument. The MultiTool contains a brush and a wire loop for cleaning wax from the hearing instrument.
cleaning your hearing instrument • Clean away any traces of wax from around the ventilation canals, microphone inlets and sound outlet with the MultiTool brush. Hardened sediments can be removed with the wire loop in the MultiTool. If the microphone inlets or the sound outlet are clogged by dust or dirt, this will affect the performance of the instrument.
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• If the ventilation canal is very small a special tool may be required in order to clean it. Your Hearing Care Professional can advise. Ventilation cleaning tool for small canals • Use the cloth to wipe the surface of the instrument clean. • If the white wax filter (ProWax: see page 40) placed in the sound outlet seems filled up and blocked by ear wax, it must be replaced.
replacing proWax sound outlet filter 1. Remove the tool from the shell. The tool has two arms, one for removal of the ProWax (A) and one with the new ProWax (B). 2. Push the empty removal arm into the existing ProWax filter. 3.
replacing t-cap microphone filter (Instruments with size 10 batteries) 1. Remove the tool from its packaging. The tool has two ends, one for removal of the T-Cap (A) and one with the new T-Cap (B). 2. Using the removal end, push it under the top edge of the used T-Cap. 3.
replacing o-cap microphone filter (Instruments with size 312 and 13 batteries) 1. Remove the tool from its packaging. The tool has two ends, one for removal of the O-Cap (A) and one with the new O-Cap (B). 2. Push the removal end of the tool into the used O-Cap filter. 3.
avoiding heat, humidity and chemicals Your hearing instrument must never be exposed to extreme heat e.g., left inside a parked car in the sun. They must never be exposed to a lot of moisture e.g., steam baths, showers or heavy rain, nor must they be dried in microwave ovens or other ovens. Wipe the batteries carefully with a dry cloth if moisture is present as it may affect their performance.
eight easy steps to better hearing It takes time to adjust to a new hearing instrument. How long this adjustment takes differs from person to person. It will depend on a number of factors, such as whether you have had a hearing instrument before and the degree of your hearing loss. 1.
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2. Conversation with another person Sit with someone else in a quiet room. Face each other so you can read facial expressions easily. You may experience new speech sounds, which can seem a little disturbing in the beginning. However, after the brain has adapted to the new speech sounds, you should hear speech more clearly.
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5. Telecoil use in church, theatre, or cinema An increasing number of churches, theatres and public buildings often have loop systems installed. These systems send out wireless sound to be received by the telecoil in your hearing instrument. Typically, a sign will let you know whether the place has a loop system.
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If you find it difficult to use the telephone, ask your Hearing Care Professional for more information regarding the ConnectLine system* and other available accessories. If your hearing instrument has a telecoil (and your telephone has a built-in tele loop) you can switch into telecoil program in order to improve the sound reception further.
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8. Use your hearing instrument all day long The best way to ensure better hearing is to practice listening until you can wear your hearing instrument comfortably all day. In most cases, you will not get the full benefit of the hearing instrument if you use it infrequently.
common problems and their solutions Symptom Possible causes Worn-out battery No sound Clogged sound outlet Clogged microphone inlet Clogged sound outlet Intermittent or reduced sound Moisture Worn-out battery Hearing instrument not inserted properly Squealing noise Ear wax accumulated in ear canal If none of the above solutions solves the problem, ask your Hearing Care Professional for assistance.
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Solutions Replace the battery pg. 18 - 19 Clean sound outlet or replace ProWax pg. 38, 39, 41 - 42 Clean microphone inlet or replace filter (T-Cap or O-Cap) pg. 39, 40, 43 - 46 Clean sound outlet or replace ProWax pg.
International warranty Your hearing instrument is covered by a limited warranty issued by the manufacturer for a period of 12 months from the date of delivery. This limited warranty covers manufacturing and material defects in the hearing instrument itself, but not accessories such as batteries, tubing, ear wax filters, etc.
Warranty certificate Name of owner: Dispenser: Dispenser address: Dispenser phone: Purchase date: Warranty period: Month: Left model: Serial no.: Right model: Serial no.: Battery size:...
cell phone Some hearing aid users have reported a buzzing sound in their hearing aids when they are using mobile phones, indicating that the mobile phone and hearing aid may not be compatible. According to the ANSI C63.19 standard (ANSI C63.19-2007 American National Standard Methods of Measurement of Compatibility Between Wireless Communications Devices and Hearing Aids), the compatibility of a particular hearing aid and mobile phone can be predicted by adding the rating for the hearing aid immunity to the rating for the...
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The immunity of this hearing instrument depends on the hearing loss level, see the table below. Hearing loss 75 - 90 91 - 100 M3/T3 M4/T3 The equipment performance measurements, categories and system classifications are based upon the best information available but cannot guarantee that all users will be satisfied.
PC, or an external microphone wireless through your hearing instrument. Remote Control The Remote Control offers an opportunity to change program or adjust the volume in your hearing instruments. For detailed information on the ConnectLine and the Remote Control ask your Hearing Care Professional or visit www.oticon.com...
technical information The hearing instrument contains a radio transmitter (not applicable to non-wireless instruments) using short range magnetic induction technology working at 3.84 MHz. The magnetic field strength of the transmitter is < -42 dBμA/m @ 10m. The emission power from the radio system is well below international emission limits for Human Exposure.
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IIC, CIC & MIC wireless instruments contains a modul with: FCC ID: U28FU2CICWL IC: 1350B-FU2CICWL ITC, HS & FS wireless instruments contains a modul with: fCC ID: u28fu2ITe IC: 1350B-fu2ITe The device complies with Part 15 of the FCC rules and RSS-210 of Industry Canada. Operation is subject to the following two conditions: 1.
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Oticon declares that this hearing instrument complies with the essential requirements and other relevant provisions of Directive 1999/5/EC. Declaration of conformity is available at: Oticon A/S Kongebakken 9 DK-2765 Smørum Denmark www.oticon.com 0543 0682 Waste from electronic equipment must be...
settings overview for your hearing instrument Hearing instrument Left Right Volume control Program shift Mute Volume control indicators Beeps at min /max volume Clicks when changing volume Beeps at preferred volume Battery indicators Low battery warning...
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Custom 75 Custom 75 (only IIC) 0 dB SPL ref. 20 mPa Measurements 109 dB SPL 109 dB SPL Peak OSPL90 according to 103 dB SPL 105 dB SPL HF Average OSPL90 American National 35 dB 38 dB Standard ANSI S Peak Full-on Gain 3.22 (2003) and 34 dB...
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Custom 85 Cutom 90 Custom 100 0 dB SPL ref. 20 mPa 117 dB SPL 121 dB SPL 127 dB SPL Peak OSPL90 113 dB SPL 116 dB SPL 123 dB SPL HF Average OSPL90 50 dB 54 dB 62 dB Peak Full-on Gain 45 dB 49 dB...
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Custom 75 Custom 75 (only IIC) 0 dB SPL ref. 20 mPa Measurements 109 dB SPL 109 dB SPL Peak OSPL90 according to 103 dB SPL 105 dB SPL HF Average OSPL90 American National 35 dB 38 dB Standard ANSI S Peak Full-on Gain 3.22 (2003) and S3.7 34 dB...
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Custom 85 Cutom 90 Custom 100 0 dB SPL ref. 20 mPa 117 dB SPL 121 dB SPL 127 dB SPL Peak OSPL90 113 dB SPL 116 dB SPL 123 dB SPL HF Average OSPL90 50 dB 54 dB 62 dB Peak Full-on Gain 45 dB 49 dB...