Panasonic KX-TG3411BXH Service Manual

Panasonic KX-TG3411BXH Service Manual

2.4 ghz digital cordless phone solution
Table of Contents

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Caller ID Compatible
KX-TGA341BXC/BXH/
BXP/BXR/BXW
(Handset)
(Charger Unit)
Configuration for each model
Model No
Base Unit
KX-TG3411 1 (TG3411) 1 (TGA341)
KX-TG3412 1 (TG3411) 2 (TGA341)
KX-TG3419 1(TG3419) 1 (TGA341)
KX-TG3411BXC/BXH/
BXP/BXR/BXW
(Base Unit)
Handset
Charger Unit
1
Telephone Equipment
KX-TG3411BXC
Model No.
KX-TG3411BXH
KX-TG3411BXP
KX-TG3411BXR
KX-TG3411BXW
KX-TG3412BXC
KX-TG3412BXH
KX-TG3412BXP
KX-TG3412BXR
KX-TG3412BXW
KX-TG3419BXH
KX-TGA341BXC
KX-TGA341BXH
KX-TGA341BXP
KX-TGA341BXR
KX-TGA341BXW
2.4 GHz Digital Cordless Phone Solution
C: Aqua Version
H: Charcoal Gray Version
P: Pink Version
R: Red Version
W: White Version
(for Asia, Middle Near East and Other areas)
© Panasonic System Networks Co., Ltd. 2011
Unauthorized copying and distribution is a violation
of law.
ORDER NO. KM41105382CE

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Summary of Contents for Panasonic KX-TG3411BXH

  • Page 1 C: Aqua Version H: Charcoal Gray Version P: Pink Version R: Red Version W: White Version (for Asia, Middle Near East and Other areas) © Panasonic System Networks Co., Ltd. 2011 Unauthorized copying and distribution is a violation of law.
  • Page 2 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX WARNING This service information is designed for experienced repair technicians only and is not designed for use by the general public. It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product. Products powered by electricity should be serviced or repaired only by experienced professional technicians.
  • Page 3: Table Of Contents

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX TABLE OF CONTENTS PAGE PAGE 1 Safety Precautions----------------------------------------------- 4 16.1. Cabinet and Electrical Parts (Base Unit) ----------- 76 1.1. For Service Technicians --------------------------------- 4 16.2. Cabinet and Electrical Parts (Handset)------------- 77 2 Warning -------------------------------------------------------------- 4 16.3. Cabinet and Electrical Parts (Charger Unit) ------- 78 2.1.
  • Page 4: Safety Precautions

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 1 Safety Precautions 1.1. For Service Technicians • Repair service shall be provided in accordance with repair technology information such as service manual so as to prevent fires, injury or electric shock, which can be caused by improper repair work. 1.
  • Page 5: Discarding Of P. C. Board

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 2.2.1. Suggested PbF Solder There are several types of PbF solder available commercially. While this product is manufactured using Tin, Silver, and Copper (Sn+Ag+Cu), you can also use Tin and Copper (Sn+Cu), or Tin, Zinc, and Bismuth (Sn+Zn+Bi). Please check the manufacturer's specific instructions for the melting points of their products and any precautions for using their product with other materials.
  • Page 6: Specifications

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 3 Specifications Handset Base Unit Charger Power Supply AC Adaptor Rechargeable Ni-MH battery AC Adaptor (KX-TG3411/3412:PNLV226BX0Z, (2 x 1.2 V, 550 mAh) (KX-TG3411/3412: PNLV226BX0Z, 100-240 V AC KX-3419: PNLV226EZ, 100-240 V AC KX-3419: PNLV226EZ, 220-240 V AC, 50/60 Hz ) 220-240 V AC, 50/60 Hz ) Receiving/Transmitting Frequency 90 channels within 2.4 GHz - 2.48 GHz...
  • Page 7: Technical Descriptions

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 4 Technical Descriptions 4.1. FHSS Description 4.1.1. Frequency The frequency range of 2.4 GHz-2.48 GHz is used. Transmitting and receiving channel between base unit and handset is same frequency. 4.1.2. FHSS (Frequency Hopping Spread Spectrum) This telephone is using an IC chip which has similar specification to WDCT (World Digital Cordless Telephone) and is the telephone system that can use multiple portable unit simultaneously.
  • Page 8 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 4.1.2.1. TDD Frame Format 5 ms 5 ms Up Link ( Handset - > Base Unit ) Down Link ( Base Unit - > Handset ) DATA rate : 576 Mbps 833 µs 4.1.2.2. TDMA system This system is the cycles of 10 ms, and has 6 duplex paths, but maximum duplex communication path is 5 because of dummy bearer use.
  • Page 9: Block Diagram (Base Unit_Main)

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 4.2. Block Diagram (Base Unit_Main)
  • Page 10: Tel Interface Circuit

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 4.3. Tel Interface Circuit...
  • Page 11: Block Diagram (Base Unit_Rf Part)

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 4.4. Block Diagram (Base Unit_RF Part) ANT1 D801 ANT2 IC501 KX-TG3411/3412/3419 BLOCK DIAGRAM (Base Unit_RF Part)
  • Page 12: Circuit Operation (Base Unit)

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 4.5. Circuit Operation (Base Unit) General Description: (BBIC, EEPROM) is a digital speech/signal processing system that implements all the functions of speech compression and memory management required in a digital telephone. The BBIC system is fully controlled by a host processor. The host processor provides activation and control of all that functions as follows.
  • Page 13 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 4.5.3. Power Supply Circuit/Reset Circuit The power supply voltage from AC adaptor is converted to VBAT (3.0V) in IC302. And +3.0V for peripherals and analog part is insulated from VBAT by Doubler of BBIC. Circuit Operation: +5.5V +3.0V VDD3 IC501 IC302 +5.5V...
  • Page 14: Charge Circuit

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 4.5.3.1. Charge Circuit The voltage from the AC adaptor is supplied to the charge circuits. +5.5V F301 CHARGE+ C351 CHARGE-...
  • Page 15: Telephone Line Interface

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 4.5.4. Telephone Line Interface Telephone Line Interface Circuit: Function • Bell signal detection • ON/OFF hook and pulse dial circuit • Side tone circuit Bell (RINGING) signal detection and OFF HOOK circuit: In the idle mode, Q141 is open to cut the DC loop current and decrease the ring load. When ring voltage appears at the Tip (T) and Ring (R) leads (When the telephone rings), the AC ring voltage is transferred as follows: L1T→L101→C105→R105→R110→R111→R112→BBIC pin18(RINGING) When the CPU (BBIC) detects a ring signal, Q141 turns on, thus providing an off-hook condition (active DC current flow through...
  • Page 16 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 4.5.5. Parallel Connection Detect Circuit/Auto Disconnect Circuit Function: In order to disable call waiting and stutter tone functions when using telephones connected in parallel, it is necessary to have a circuit that judges whether a telephone connected in parallel is in use or not. This circuit determines whether the telephone connected in parallel is on hook or off hook by detecting changes in the T/R voltage.
  • Page 17 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 4.5.6. Calling Line Identification (Caller ID)/Call Waiting Caller ID Function: The caller ID is a chargeable ID which the user of a telephone circuit obtains by entering a contract with the telephone company to utilize a caller ID service. For this reason, the operation of this circuit assumes that a caller ID service contract has been entered for the circuit being used.
  • Page 18: Block Diagram (Handset)

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 4.6. Block Diagram (Handset) ANT1 EEPROM 13.824 MHz VBAT CHG_DET RF part CHG_CTL RXON RSTN RESET TXON CHARGE VBAT BATTERY BBIC MICp MICn Receiver LSRp LSRn Ringer PWMO CKM/STM CKM//STM (LCD) KEYS KX-TGA341 BLOCK DIAGRAM (Handset)
  • Page 19: Block Diagram (Handset_Rf Part)

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 4.7. Block Diagram (Handset_RF Part) TXON KX-TGA341 BLOCK DIAGRAM (Handset_RF Part)
  • Page 20: Circuit Operation (Handset)

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 4.8. Circuit Operation (Handset) 4.8.1. Outline Handset consists of the following ICs as shown in Block Diagram (Handset) (P.18). • DECT BBIC (Base Band IC): IC5 - All data signals (forming/analyzing ACK or CMD signal) - All interfaces (ex: Key, Detector Circuit, Charge, EEPROM, LCD) •...
  • Page 21: Circuit Operation (Charger Unit)

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 4.8.3. Charge Circuit Circuit Operation: When charging the handset on the Base Unit, the charge current is as follows; DCP+(5.5 V) → F301 → R371 → R372 → D362 → CHARGE+(Base) → CHARGE+(Handset) → → Q3 → F1 → BATTERY+...
  • Page 22: Signal Route

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 4.10. Signal Route ROUTE SIGNAL ROUTE HANDSET TX HANDSET MIC - R73/74 - C11/13 - RA4 - IC5(19/20) - <HANDSET_RF_TX_ROUTE> - ANT. --- ANT. - <BASE_UNIT_RF_RX_ROUTE> - IC501(2/3 - 23) - C184 - Q161 -Q141 - D101 - L101/[L102-P101] - T/R (TEL LINE) HANDSET RX T/R (TEL LINE) - L101/[P101-L102] - D101 - Q141 - R165 - C173 - R178 - IC501(21 - 78/79) - <BASE_UNIT_RF_TX_ROUTE>...
  • Page 23: Location Of Controls And Components

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 5 Location of Controls and Components Refer to the Operating Instructions. Note: You can download and refer to the Operating Instructions (Instruction book) on TSN Server. 6 Installation Instructions Refer to the Operating Instructions. Note: You can download and refer to the Operating Instructions (Instruction book) on TSN Server. 7 Operating Instructions Refer to the Operating Instructions.
  • Page 24: Test Mode

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 8 Test Mode 8.1. Engineering Mode 8.1.1. Base Unit Important: Make sure the address on LCD is correct when entering new data. Otherwise, you may ruin the unit. {j/OK} (Menu/OK) {OFF} {C} (Clear) {FLASH} {CALL WAIT} Navigator key {^} {V} {<} {>} Dial keypad H/S key operation H/S LCD...
  • Page 25 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX Frequently Used Items (Base Unit) ex.) Items Address Default Data New Data Remarks C-ID (DTMF) sensitivity 05 6C 01 (6 dB up) 02 (12 dB up) When hex changes from “00” to “01” or “02”, gain increases by 6 dB or 12 dB. Frequency 00 08/00 07 02/70...
  • Page 26 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 8.1.2. Handset Important: Make sure the address on LCD is correct when entering new data. Otherwise, you may ruin the unit. {j/OK} (Menu/OK) {OFF} {C} (Clear) {FLASH} {CALL WAIT} Navigator key {^} {V} {<} {>} Dial keypad H/S key operation H/S LCD Caller list {j/OK} (Menu/OK)
  • Page 27 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX Frequently Used Items (Handset) ex.) Items Address Default Data New Data Possible Adjusted Possible Adjusted Remarks Value MAX (hex) Value MIN (hex) Sending level 04 14 Adjusted value Given value (*2) Receiving level 04 15 Adjusted value Given value (*3) Battery Low 00 09...
  • Page 28: Service Mode

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 9 Service Mode 9.1. How to Clear User Setting Units are reset to the Factory settings by this operation (Erase recorded Voice messages, stored Phone numbers, Caller list and etc.) Note: • Some menus are not reset. Refer to Operating Instructions (P.23). •...
  • Page 29: Troubleshooting Guide

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 10 Troubleshooting Guide 10.1. Troubleshooting Flowchart FLOW CHART Not working Power ON Base Unit Check Power Link No link No charge Battery Charge Check Battery Charge Check Link Range Check the RF part No voice Handset Voice Transmission Check Handset Transmission No voice Handset Voice Reception Check Handset Reception...
  • Page 30: Check Power

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 10.1.1. Check Power 10.1.1.1. Base Unit Is the AC Adaptor inserted into AC outlet? (*1) AC Adaptor. Is output voltage of AC adaptor 5.5 V? Check Check Power Supply Circuit. Check VDD1(1.8V) :Test point (VDD1) RSTN: Reset = "High"? Check Reset Circuit.
  • Page 31: Check Battery Charge

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 10.1.2. Check Battery Charge 10.1.2.1. Base Unit Plug in the AC Power source. Charge Handset on Base Unit. Check Charge Circuit of Base Unit. Is the voltage of two charge contacts about 3 V or more? Check Handset. Check Charge Contacts at Base Unit from mechanical point of view.
  • Page 32: Check Link

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 10.1.3. Check Link 10.1.3.1. Base Unit Does Base Unit make link with normal working Base Unit is OK. Check Handset. Handset? Is the voltage of VDD3 about 3.0V? Check around Power Supply Circuit. Is the voltage of VDD1 about 1.8V? Does the RF clock (CLK) oscillate at 10.368 MHz in Check around X501 and RF module and adjust Base Unit Test Mode?
  • Page 33 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 10.1.3.2. Handset Does Handset make link with Base Unit? Handset is OK. Check Base Unit. (Correct working unit) Is the voltage of TP VBAT about 2.2~2.8 V? Check the batteries. Check around Power Supply Circuit/Reset Circuit. Is the voltage of TP VDDC about 1.8 V? Is the voltage of TP 3.0 V about 3.0 V? Adjust +3.0V Vottage to 3.0V Does the RF clock (CLK) oscillate: 13.824 MHz...
  • Page 34: Check The Rf Part

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 10.1.4. Check the RF part 10.1.4.1. Finding out the Defective part 1. Prepare Regular HS (Handset) and Regular BU (Base unit). 2. a. Re-register regular HS (Normal mode) to Base Unit (to be checked). If this operation fails in some ways, the Base Unit is defective. b.
  • Page 35 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 10.1.4.2. RF Check Flowchart Each item (1 ~ 3) of RF Check Flowchart corresponds to Check Table for RF part (P.36). Please refer to the each item. Start Link Control Check DSP interface parts. confirmation signal (RF Block <->DSP on BU/HS P.C.B) Normal confirmation X'tal...
  • Page 36 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 10.1.4.3. Check Table for RF part Item BU (Base Unit) Check HS (Handset) Check Link Confirmation Normal 1. Register Regular HS to BU (to be 1. Register HS (to be checked) to Regular checked). HS, BU Mode: [Normal mode] 2.
  • Page 37 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 10.1.4.4. TEST RANGE Check Circuit block which range is defective can be found by the following check. Item BU (Base Unit) Check HS (Handset) Check Range Confirmation TX TEST 1. Register Regular HS to BU (to be checked). 1. Register HS (to be checked) to Regular BU. (TX Power check) 2.
  • Page 38: Registering A Handset To The Base Unit

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 10.1.5. Registering a Handset to the Base Unit 1 Handset: {j/OK} 2 { }: “Settings”i{j/OK} 3 { }: “Register HS” i{j/OK} 4 Base unit: Press and hold {x} for about 5 seconds. (No registration tone) L If all registered handsets start ringing, press {x} again to stop, then repeat this step.(KX-TG3412) L The next step must be completed within 90 seconds.
  • Page 39: Check Handset Transmission

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 10.1.7. Check Handset Transmission Check MIC of handset. Check handset Tx in Signal Route. Cross Reference: Signal Route (P.22) 10.1.8. Check Handset Reception Check speaker of handset. Check handset Rx in Signal Route. Cross Reference: Signal Route (P.22) Note: When checking the RF part, Refer to Check the RF part (P.34).
  • Page 40: Disassembly And Assembly Instructions

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 11 Disassembly and Assembly Instructions 11.1. Disassembly Instructions 11.1.1. Base Unit 2 screws Remove the 2 screws to remove the cabinet cover. Cabinet cover Insert a plastic card. (Ex. Used SIM card etc.) between the cabinet body and the cabinet cover, then pull it along the gap to open the cabinet.
  • Page 41 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 11.1.2. Handset 2 screws Remove the 2 screws. Insert a plastic card. (Ex. Used SIM card etc.) between the cabinet body Cabinet body and the cabinet cover, then pull it along the gap to open the cabinet. Likewise, open the other side of the cabinet.
  • Page 42 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 11.1.3. Charger Unit 2 charge terminals...
  • Page 43: How To Replace The Handset Lcd

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 11.2. How to Replace the Handset LCD Note: The illustrations are simplified in this page. They may differ from the actual product. P. C. board Vertical Interval Tolerance Peel off the FFC (Flexible Flat Cable) from 0.2 mm the LCD, in the direction of the arrow. Take care to ensure that the foil on the P.C.
  • Page 44: Measurements And Adjustments

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 12 Measurements and Adjustments This chapter explains the measuring equipment, the JIG connection, and the PC setting method necessary for the measurement in Troubleshooting Guide (P.29) 12.1. Equipment Required • Digital multi-meter (DMM): it must be able to measure voltage and current. •...
  • Page 45 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 12.2.2. Connections (Handset) Connect the DC Power or Battery to BATT+ and BATT-. Connect the JIG cable GND (black) to GND. Connect the JIG cable UTX (yellow) to UTX and URX (red) to URX. URX (red) To Serial Port UTX (yellow) (com port 1*) GND (black)
  • Page 46 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 12.2.3. How to install Batch file into P.C. Insert the Batch file CD-ROM into CD-ROM drive and copy PNZZTG**** folder to your PC (example: D drive). <Example for Windows> On your computer, click [Start], select Programs Open an MS-DOS mode window. (All Programs for Windows XP/Windows Server 2003), then click MS-DOS Prompt.
  • Page 47 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 12.2.4. Commands See the table below for frequently used commands. Command name Function Example rdeeprom Read the data of EEPROM Type “rdeeprom 00 00 FF”, and the data from address “00 00” to “FF” is read out. readid Read ID (RFPI) Type “readid”, and the registered ID is read out.
  • Page 48: Adjustment Of Base Unit

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 12.3. Adjustment of Base Unit When IC501 (BBIC) or IC611 (EEPROM) is exchanged, the Bandgap adjustment and the Frequency adjustment are necessary. When X501 (X'tal) is exchanged, the Frequency adjustment is necessary. Procedure: 1. Open a window of MS-DOS mode from the start-up menu. 2.
  • Page 49: Adjustment Of Handset

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 12.4. Adjustment of Handset When IC5(BBIC) or IC3 (EEPROM) is exchanged, the Bandgap adjustment and the Frequency adjustment are necessary. When X1 (X'tal) is exchanged, the Frequency adjustment is necessary. Procedure: 1. Open a window of MS-DOS mode from the start-up menu. 2.
  • Page 50: Adjustment Standard (Base Unit)

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 12.5. Adjustment Standard (Base Unit) When connecting the simulator equipment for checking, please refer to below. 12.5.1. Bottom View 5.5V ANT2_TP Spectrum Analyzer F301 Q142 C132 3.0A R133 R144 STM/CKM/P15 RSTN VDD3 VDD5 UART JTAG VDD1 C311 C107 C108 D133 R106 C515...
  • Page 51: Adjustment Standard (Charger Unit)

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 12.6. Adjustment Standard (Charger Unit) When connecting the simulator equipment for checking, please refer to below. 12.6.1. Bottom View Digital Volt Meter /2 W 3.0A DC POWER DC 5.5 V...
  • Page 52: Adjustment Standard (Handset)

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 12.7. Adjustment Standard (Handset) When connecting the simulator equipment for checking, please refer to below. 12.7.1. Component View KX-TGA341 ANT-Short KX-TGA12CN ANT-Short-GND PNLB1167Z ANT1_TP C204 C838 C812 C837 C822 L826 C810 C827 L803 C814 R807 L863 C805 C866 C820 C806 L864 R203...
  • Page 53: Things To Do After Replacing Ic Or X'tal

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 12.8. Things to Do after Replacing IC or X'tal If repairing or replacing EEPROM or X'tal, it is necessary to download the required data such as Programming data or adjustment data, etc. in memory. The set doesn't operate if it is not executed. 12.8.1.
  • Page 54 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 12.8.1.2. Handset First, operate the PC setting according to The Setting Method of JIG (P.44). Then download the appropriate data according to the following procedures. Items How to download/Required adjustment EEPROM (IC3) Adjusted parameter data is stored in memory. 1) Default batch file: Execute the command “default.bat”.
  • Page 55: How To Check The Handset Receiver

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 12.9. How to Check the Handset Receiver 1. Prepare the digital voltmeter, and set the selector knob to ohm meter. 2. Put the probes at the speaker terminals as shown below. RECEIVER: Is the value between (+) terminal and (–) terminal about 150 ? Replace the receiver.
  • Page 56: Frequency Table (Mhz)

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 12.10. Frequency Table (MHz) Channel Ch. (hex) Frequency (MHz) Channel Ch. (hex) Frequency (MHz) Channel Ch. (hex) Frequency (MHz) 2402.784 2433.888 2464.992 2403.648 2434.752 2465.856 2404.512 2435.616 2466.72 2405.376 2436.48 2467.584 2406.240 2437.344 2468.448 2407.104 2438.208 2469.312 2407.968 2439.072 2470.176 2408.832 2439.936...
  • Page 57: Miscellaneous

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 13 Miscellaneous 13.1. How to Replace the LLP (Leadless Leadframe Package) IC Note: This description is only applied on the model with Shield case. 13.1.1. Preparation • PbF (: Pb free) Solder • Soldering Iron Tip Temperature of 700 °F ± 20 °F (370 °C ± 10 °C) Note: We recommend a 30 to 40 Watt soldering iron.
  • Page 58 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 13.1.4. How to Install the IC 1. Place the solder a little on the land where the radiation GND pad on IC bottom is to be attached. Soldering Iron Land Solder P.C.Board 2. Place the solder a little on the land where IC pins are to be attached, then place the IC. Note: •...
  • Page 59: How To Replace The Flat Package Ic

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 13.2. How to Replace the Flat Package IC Even if you do not have the special tools (for example, a spot heater) to remove the Flat IC, with some solder (large amount), a soldering iron and a cutter knife, you can easily remove the ICs that have more than 100 pins. 13.2.1.
  • Page 60 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 13.2.3. How to Install the IC 1. Temporarily fix the FLAT PACKAGE IC, soldering the two marked pins. *Check the accuracy of the IC setting with the corresponding soldering foil. 2. Apply flux to all pins of the FLAT PACKAGE IC. 3.
  • Page 61: Terminal Guide Of The Ics, Transistors And Diodes

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 13.3. Terminal Guide of the ICs, Transistors and Diodes 13.3.1. Base Unit (Reverse View) B1ABDM000001 C0DBEYY00102 B1ADGE000012 B1ACGP000008 C1CB00003546 PNWIG3411BXH Cathode Cathode Anode Anode DSC7003S0L PQVDPTZT2530 B0ECKM000008 B0DCCD000013 PQVDMD5S 13.3.2. Handset Cathode (Reverse View) Anode B0JCMC000006 B1ADCF000040, B1ADGE000012 PNWIGA341BXR DA2J10100L B1ABGE000011, B1ABDF000017 C1CB00003561...
  • Page 62: Schematic Diagram

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 14 Schematic Diagram 14.1. For Schematic Diagram 14.1.1. Base Unit (Schematic Diagram (Base Unit_Main)) Notes: 1. DC voltage measurements are taken with voltmeter from the negative voltage line. Important Safety Notice: Components identified by mark have special characteristics important for safety.
  • Page 63 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX Memo...
  • Page 64: Schematic Diagram (Base Unit_Main)

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 14.2. Schematic Diagram (Base Unit_Main) *R160 *R169 C173 0.1u R151 100k TP10 R181 C184 +1.8V K1.0u DCIN1 +3.0V +1.8V VDD1 : 1.8V VDD1 Q301 +3.0V C109 C172 820p R109 R125 C507 1u R111 3.9k VDD5 : 3.0V +3.0_CP2 VDD5 41 VBAT CIDOUT/MICn R108...
  • Page 65 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX REFERENCE *Q141 1XX : TEL LINE 3XX : POWER, CHARGE 4XX : MIC, SP Q161 5XX : BBIC R141 6XX : FLASH, EEPROM, KEY, LCD 7XX : FOR DK/BT 100k 8XX : RF C165 NC C163 NC R164 R161 2.7k 100k C101 680p...
  • Page 66: Schematic Diagram (Base Unit_Rf)

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 14.3. Schematic Diagram (Base Unit_RF) ANT_2 ANT1_TP ANT2_TP L=17mm C851 D803 C859 C853 W 0.15mm W 0.15mm L 22+/-4mm L 22+/-4mm 1st or 4th layer 1st or 4th layer W 0.15mm L 20+/-2mm 3rd layer R807 TXON D802 C826 L826 from Handset 4.7n...
  • Page 67 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX Memo...
  • Page 68: Schematic Diagram (Handset_Main)

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 14.4. Schematic Diagram (Handset_Main) VBAT Charge Current VBAT BATT+ 2.5A SOCp BATT- SOCn To Battery 1000p CHG(+) To Charge CP+3.0V Terminal C172 K0.1u CHG(-) RA40 3.3k E_WP E_SCLK E_SDA CP_LED CHARGE_CTRL CPLED CHARGE C51 K1u +1.8V +1.8V VBAT C55 NC RA61 P0_0/UTX RSTn...
  • Page 69 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX (MAX500mA) +1.8V 1.8V W 0.15mm RF BLOCK L 8.8mm ANT-Short 3rd layer R807 ANT-Short-GND TXON ANT1_TP D801 C826 L826 L863 RF_RXn 4.7n 1.5n RF_RX for 3fo for 4fo L864 W=0.2mm W=0.2mm W 0.35mm RF_RXp POWER L 11.5mm angle=75deg angle=75deg W 0.15mm 1.5n 1st layer...
  • Page 70: Schematic Diagram (Charger Unit)

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 14.5. Schematic Diagram (Charger Unit) 6.8 (2W) SCHEMATIC DIAGRAM (Charger Unit)
  • Page 71: Printed Circuit Board

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 15 Printed Circuit Board 15.1. Circuit Board (Base Unit_Main) 15.1.1. Component View Q141 P101 C854 ANT_2 L101 D101 SA103 C511 Q144 C512 R148 R147 D804 R168 C167 C513 IC501 R123 C855 C516 R122 R806 Q161 C112 C813 C186 L802 D802 C125 L863...
  • Page 72 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 15.1.2. Bottom View ANT2_TP F301 Q142 C132 3.0A R133 STM/CKM/P15 R144 (CLK:10.368 MHz) VDD5 STM/CKM/P15 +3.0V DC RSTN VDD3 VDD5 VDD3 JTAG VDD1 +3.0V DC C311 C107 C108 D133 R106 VDD1 C515 C184 VDD2 +1.8V DC C814 C165 R181 R161 R112 R164...
  • Page 73: Circuit Board (Handset_Main)

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 15.2. Circuit Board (Handset_Main) 15.2.1. Component View KX-TGA341 ANT-Short KX-TGA12CN ANT-Short-GND PNLB1167Z ANT1 ANT1_TP C204 C838 C812 C837 C822 L826 C810 C827 L803 C814 R807 L863 C805 C866 C820 C806 L864 R203 JTAG JTAG R215 RA61 C188 C54 C55 C189 C190 CP3V...
  • Page 74 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 15.2.2. Bottom View CN51 C105 C103 C205 LED21 LED22 SOFT_A SOFT_B SOFT_C TALK LEFT RIGHT DOWN CARBON_CL1 KX-TGA341 CIRCUIT BOARD (Handset_Main (Bottom View))
  • Page 75: Circuit Board (Charger Unit)

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 15.3. Circuit Board (Charger Unit) 15.3.1. Component View CIRCUIT BOARD (Charger Unit (Component View)) 15.3.2. Bottom View 3.0A CIRCUIT BOARD (Charger Unit (Bottom View))
  • Page 76: Cabinet And Electrical Parts (Base Unit)

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 16 Exploded View and Replacement Parts List 16.1. Cabinet and Electrical Parts (Base Unit) PCB1 Ref.No. Figure 2.6 x 8mm...
  • Page 77: Cabinet And Electrical Parts (Handset)

    (*1) This cable is fixed by welding. Refer to How to Replace the Handset LCD (P.43). (*2) The rechargeable Ni-MH battery HHR-4MRT is available through sales route of Panasonic. (*3) Attach the SPACER (No. 111) to the exact location described above.
  • Page 78: Cabinet And Electrical Parts (Charger Unit)

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 16.3. Cabinet and Electrical Parts (Charger Unit) 200-1 PCB200 200-2 200-3 200-4 Figure Ref.No. 2 8 mm...
  • Page 79: Accessories

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 16.4. Accessories A1, A2...
  • Page 80: Replacement Parts List

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 16.5. Replacement Parts List Safety Ref. Part No. Part Name & Description Remarks 1. RTL (Retention Time Limited) PNKF1137Z6 CABINET COVER (for KX- PS-HB TG3411BXC)(for KX- Note: TG3412BXC) The “RTL” marking indicates that its Retention Time is PNKF1137Z2 CABINET COVER (for KX- PS-HB Limited.
  • Page 81 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX Safety Ref. Part No. Part Name & Description Remarks Safety Ref. Part No. Part Name & Description Remarks R141 ERJ3GEYJ104 100k C511 ECUV1A105KBV 1 R142 PQ4R18XJ272 2.7k C513 ECUE1A104KBQ 0.1 R145 ERJ2GEJ222 2.2k C514 F1G1H2R4A798 2.4p R151 ERJ2GEJ104 100k C515 F1G1H2R4A798 2.4p R152...
  • Page 82 KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX Safety Ref. Part No. Part Name & Description Remarks Safety Ref. Part No. Part Name & Description Remarks PNKK1053Z2 LID, BATTERY (for ABS-HB ERJ2GEJ332 3.3k TGA341BXH) ERJ2GEJ103 PNKK1053ZB LID, BATTERY (for ABS-HB ERJ2GEJ102 TGA341BXP) ERJ2GEJ101 PNKK1053Z6 LID, BATTERY (for ABS-HB ERJ2GEJ103 TGA341BXR)
  • Page 83: Charger Unit

    KX-TG3411BX/KX-TG3412BX/KX-TG3419BX/KX-TGA341BX 16.5.4. Accessories Safety Ref. Part No. Part Name & Description Remarks Note: C838 F1G1H100A722 10p (*1) You can download and refer to the Operating C865 F1G1H100A722 10p Instructions (Instruction book) on TSN Server. C866 ECUV1A105KBV 1 (OTHERS) MIC100 L0CBAY000053 MICROPHONE Safety Ref.

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