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USER GUIDE
st
1
Edition
Thank you for purchasing the Smart Witness SVC420/820GPS.
l
Please familiarise yourself with the capabilities your new Mobile DVR can provide
l
by reading this manual carefully.
Please be careful when using your new device while driving.
l
Your new device may be upgraded with new functions and features periodically,
l
please check our website (www.smartwitness.com) or with your sales rep to
stay updated and maximise your experience.
SVC420/820GPS
1

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Summary of Contents for SmartWitness SVC420/820GPS

  • Page 1 Please be careful when using your new device while driving. l Your new device may be upgraded with new functions and features periodically, l please check our website (www.smartwitness.com) or with your sales rep to stay updated and maximise your experience.
  • Page 2: Software License Agreement

    Preface Notice Any unauthorized use of this guide or its contents is prohibited. The contents may be changed without notice. The contents of this user guide are comprehensively designed to provide adequate information to set up and operate the purchased device. Please contact Smart Witness if you have any questions or find any omissions.
  • Page 3: Table Of Contents

    Table of Contents   Safety Advice ....................5 1 Contents ....................7 2 Product Specification .................. 10 2.1 Product Overview ................10 2.2 Key Features ................... 10 2.3 Detail Specifications ................. 11 2.4 Electrical Specifications ..............15 3 Product Applications ................... 16 3.1 Device Appearance ................
  • Page 4 15.11 SD Record ..................52 15.12 Alarm Record .................. 52 15.13 Speed Record ................52 Appendix 1 SVC420/820GPS-L Platform Interface ..........53 Appendix 2 Common Problems and Treatment ............ 54 Appendix 3 Storage Space Table ..............57 Appendix 4 Equipment Installation – Tools ............58...
  • Page 5: Safety Advice

    Safety Advice SAFETY ADVICE CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL Please make sure you follow the safety advice/instructions given in the user guide. CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
  • Page 6 GPS Reception Activate the product in an area without large buildings to improve GPS reception. The commercial purpose GPS has the average range error of more than 15 meters and the range error could be more than 100 meters due to environmental conditions like buildings, roadside trees etc.
  • Page 7: Contents

    1. Contents The following items are included with the SVC420GPS or SVC820GPS. Part Name and Description Image SVC420GPS-L/ SVC820GPS-L - Mobile Digital Video Recorder main unit Power Cable GPS Antenna – G503 Length = 5m 3G Antenna 4 Pin Port Convert BNC Composite Video Cable BNC, DC Length = 200m SVC420GPS-L 8 Pin Port Convert BNC Composite Video...
  • Page 8 Part Name and Description Image 8 Channel Wiring SVC820GPS-L Remote Control Alarm Line 24 Pin – Amp 24 Pin Length = 200mm Removable SSD/HDD Case (HDD Sold Separately) Keys for external lock - locks main unit’s front cover...
  • Page 9 Part Name and Description Image Protective Cover Screws – M3 KM3*5mm US – Made screws 8 – AC 8*9mm Allen key...
  • Page 10: Product Specification

    Linux platform and the most advanced technology in the IT field. The unit uses H.264 Video Compression/Decompression, 3G network transmission technology and GPS positioning technologies. The SVC420/820GPS-L is available in four (SVC420GPS-L) or eight (SVC820GPS-L) channel video recording. Each channel supports CIF, HD1 and D1 image solution.
  • Page 11: Detail Specifications

    2.3 Detail Specifications SVC420GPS-L Specifications Items Parameters Specifications Language English System Graphical User interface OSD menu Operation Menu Password Users Password/ Administrator Password 4-CH video input 1.0Vp-p 75Ω Video input 1-CH composite video output 1.0Vp-p 75Ω, 1 VGA output Video output Video Video Display 1 channel or synchronous 4 channels...
  • Page 12 Items Parameters Specifications 8 digital level inputs below 4V is low level alarm Alarm Input Alarm above 4V are high level alarm 2 digital level outputs output voltage level:12V Alarm Output RS485 Support 2-RS485 interface Interface RS232 Support 1-RS232 interface Communication Interface Interface...
  • Page 13 SVC820GPS-L Specifications Items Parameters Specifications Language English System Graphical User interface OSD menu Operation Menu Password Users Password/ Administrator Password 8-CH video input 1.0Vp-p 75Ω Video input 1-CH composite video output 1.0Vp-p 75Ω Video output 1 VGA output Video Video Display 1 channel or synchronous 4 channels PAL NTSC Video Signal...
  • Page 14 Items Parameters Specifications 8 digital level inputs below 4V is low level alarm Alarm Input Alarm above 4V are high level alarm 2 digital level outputs output voltage level:12V Alarm Output RS485 Support 2-RS485 interface Interface RS232 Support 1-RS232 interface Communication Interface Interface...
  • Page 15: Electrical Specifications

    2.4. Electric Specifications SVC420GPS-L Electric Specifications Items Parameters Specifications 36V, When long-term under 8V, or Power input +8-+36V long-term over 36V, Auto power off, enter protected mode. 12V +/-0.2V Max:3A. Power output Power OFF ≤4V ACC Detection Power ON ≥5V Video input 75Ω...
  • Page 16: Product Applications

    3. Product Applications This product can be used for video surveillance or remote monitoring in vehicles such as buses, logistic vehicles, trucks, long-distance coaches, taxis, tankers, cars, school buses, police cars, patrol cars etc. In front-end it mainly collects video signal by dedicated automotive camera, then transmits to the SVC420GPS-L/SVC820GPS-L host via a special video cable to do the video compression and image processing, which is stored in the SD card/HDD.
  • Page 17: Device Appearance

    Device Appearance Device drawing Dimension & Install Holes...
  • Page 18: Front/Back Panel Led & Plug-In Module

    Front & Back Panel led & Plug-in module. SVC420GPS-L - 4 Channel / SVC820GPS-L – 8 Channel Front SVC420GPS-L - 4 Channel / SVC820GPS-L – 8 Channel Front Front Panel Definition Interface Items Description Video out AV-OUT Video Audio and 12V out analog output Recording LED, light on when recording Alarm LED, light on when device work abnormally...
  • Page 19 Back Panel Interface Definition SVC420GPS-L – 4 Channel Back SVC820GPS-L - 8 Channel Back SVC420GPS-L 4CH Back Signal Definition Diagram...
  • Page 20 Back Panel Interface Definition Table Interface Items Description 3G Antenna 3G Antenna Interface Interface GPS Antenna GPS Antenna Interface Interface Power Input POWER Power input interface Interface Switch input interface high level >4V Serial AV-out I/O&RS485&RS interface and 232 AV-OUT Input Vehicle speed pulse signal, differential speaker input Voice docking function...
  • Page 21: Power Cable

    Power Cable The Power cable pictured above has a 6pin white plug located on the end, which connects with the 6pin white plug on the back panel of the unit. The red and black cables directly connect to the vehicle's battery (Red cable to positive, black cable to negative). The Yellow cable is FIREWIRE.
  • Page 22: Gps Antenna & 3G Antenna

    GPS Antenna and 3G Antenna Alarm input and output The device has 8 alarm input and 2 alarm output interfaces. Alarm input detection is a level detection. Various states of alarm level can be detected while the vehicle is in motion, such as braking, steering, using the horn etc.
  • Page 23: Device Installation Guide

    SVC420/820GPS-L alarm output 3.7. Device Installation Guide A. Inspecting the Accessories After unpacking, please check the device for damage or deformation. If there are, please do not install the device and contact the supplier. In the product box there is a packing list.
  • Page 24 4Pin Port Convert BNC Composite Video Cable 8CH wiring, A is the first CAM,B is the second B. HDD, SIM card and SD card installation Unlock with the key supplied; insert the HDD into the HDD slot in front of the mainframe. Note: The front part of HDD should have a space of over 10cm(the length of HDD).
  • Page 25 PLUG THE HDD-BOX Plug the HDD box, shrapnel and the handle pressed...
  • Page 26 Note: when the HDD is installed The SIM card is located on the communication board. Move the small baffle at the bottom of the main frame, to reveal the interface of SIM card.
  • Page 27: Remote Control Function Instructions

    4. Remote Control Function Instructions There is no control button on SVC420GPS/SVC820GPS unit panel. The remote control is needed to operate the device. Key Functions below: Digit keys zone 0 9 key Under settings use for select digit. During playback and preview 1 2 3 4 is for the switch of the channels key adjust digit when plus or minus ENTER key under settings means select and save...
  • Page 28 Function keys on remote control Startup/power Through screen press this button twice for reboot soft start key LOGIN When setting the password press LOGIN input password Please remember this password as you cannot reset the device. INFO Check info Switch between 1-channel and 4-channel version. Press it show 4-channel.
  • Page 29: Video Settings

    5. Video Settings 5.1 Video Start Up After the installation of a new HDD/SD card in the device, formatting is recommended after a normal boot into the system. After formatting, the unit will automatically start up the video when restarting. 5.2 Schedule Recording To modify timing video, go to the system menu –...
  • Page 30: Ptz Connecting

    If you chose to obtain speed information from the vehicle, it must be connected to the speed pulse sensor, which is used to calculate the speed ratio (coefficient = pulse/speed), the pulse sensor is connected to the two wires SPEED-A and SPEED-B of our device, the speed ratio will be measured according to the set speed and pulse during vehicle’s moving, which is a little complicated to operate;...
  • Page 31 SVC420/820GPS-L There are three ways of wiring. The first way is by connecting the 485 control wire to the wire 485A and 485B on host. Connect the video cable to the host video input and then provide power to PTZ. This kind of wiring will need to set the SVC420GPS/SVC820GPS-L host data by corresponding to PTZ data and then use the remote controller or platform to remotely control PTZ.
  • Page 32: Pc Playback

    5.5 PC Playback of the Video File Besides playback by the host side, video files can also be copied to your computer to be played by the player. Install the player - Double-click the installation file name SVC MDVR-L Player V1.1.exe in the CD-ROM and then select the installation language, click OK and then keep clicking ‘Next’.
  • Page 33 The main process of SVC 420/820GPS-L quick reporting is shown below Step 5: Enter the system menu – peripheral – wireless broadband, which is with wireless settings inside. A: Wireless 3G settings Please pay attention to the supporting type of network during wireless 3G setting: WCDMA, EVDO and TD-SCDMA.
  • Page 34 The other step is to log in SVC420/820GPS-L Client by user name to review, which ultimately achieves the reporting. Please refer to the CD-ROM SVC420/820GPS-L technical documentation for client’s detailed operation.
  • Page 35: General Settings

    General settings Figure 4-6 Figure 4-7 General settings are the first menu in the system menu. The generic setting interface contains four function options: Date and Time, Vehicle Information, User Management and Network - as shown in Figure 4-7 6.1 Date & Time Set the system time and some other basic properties of the device, as shown below.
  • Page 36 Modifying the time and date: Move the cursor to the number, which needs modification and directly press the corresponding number keys on the remote control. Press the save button after desired settings. 3 Operating Timeout: Three options - 1 minute, 5 minutes and 15 minutes. For choosing to set how many minutes later it will automatically exit the menu.
  • Page 37: Vehicle Settings

    7. Vehicle Settings 1. Device No.: User sets a unique device number to each device, which will automatically display on the right of the number input box. The device number is 5 digits & characters (digits are effective). If it is a 3G device, it is strongly suggested to set a unique device number because a server requires only one device number.
  • Page 38: User Management Settings

    8. User Management Settings 1. Password effective settings can be enabled and disabled as required. 2. Only administrators have permission to modify the passwords of users and administrators. An ordinary users password is initially set as 000000 and the initial password for administrator is 111111.
  • Page 39: Record Setting

    Record Setting Description: 1. Select video input system according to the camera format. PAL is for UK and Europe and NTSC for USA and Asia. 2. Video output format is selectable between PAL and NTSC. 3. Four-channel video preview can be separately turned on or off under the straight-through screen.
  • Page 40: Parameter Configuration

    Parameter Configuration 1. To restore all settings back to default, select the ‘Default Config’ option. 2. Inserting a USB storage device to the front USB port. USB configured files can be imported into this device. 3. Inserting a USB storage device to the front USB port, the current configuration parameters of this device can be imported into the USB storage device to become a parameter which can then be imported.
  • Page 41: Log Search

    Log Search A calendar with a green background means it has log entries. To query a specific log, select the date, start time, end time and log type: system log, alarm log. 11.1 Record Search A calendar with a green background means it has a video file. To search a specific video, select the date, start time, end time, record path: hard drive, mirror, SD card, record type: conventional recording, alarm recording, all recording and channels: all channels, 1-4, 1-8.
  • Page 42: Ptz Settings

    11.2 PTZ Settings 1. Channel selection 1-4 or 1-8 2. Protocol: Divided into PELCO-D and PELCO-P protocol 3. Baud rate: 1200/2400/4800/9600 four options, the user can modify baud rates according to different PTZ setting. 4. Data bit: Generally it is 8, where you can select from 1 to 8 - 8 by default. 5.
  • Page 43: Settings

    3G communications. If the signal is good it will show that the dial-up is successful, the device can then be reported to SVC420/820GPS-L platform with three points of the server IP address settings, port settings and device number settings.
  • Page 44: Wifi Settings (Optional Extra)

    WIFI Settings The SVC420/820GPS-L currently uses an external WiFi. 1. Select WIFI module to be external 2. Select enable to ON 3. Input the IP address of AP-WiFi. Note: The device will determine whether the RJ45 interface and external module is connected by IP 4.
  • Page 45: System Info

    System Info The next page of the System Information section gives you the option to view the hard disk, the mirror disk, SD card: total capacity, used space, free space and state.
  • Page 46: Alarm Settings

    Alarm settings To gain access to the alarm sensor set up menu, go to ‘Alarm Set up > Sensor’. 1. The users name can be customized to a sensor according to the IO interface when installing the SVC420GPS-L/SVC820GPS-L. For example, to change the name "IO1" to be 'front door, brake' etc, you can press the 'ENTER' key and then input the desired name under the soft keyboard state.
  • Page 47: G-Sensor Settings

    1. There are two options of Speed Source: "GPS" and "Vehicle", if selecting the “GPS”, the speed of the vehicle can only be sent to the device when the device has the GPS module and GPS signal. The vehicle can get the vehicle speed information by GPS. 2.
  • Page 48: Temperature Alarm

    15.3 Temperature alarm 1. Two temperature degree units: Celsius ° C and Fahrenheit ℉; 2. Enable on means this sensor turns on 3. Temperature is sent back to the device by a temperature sensor. As long as you set a high or low temperature alarm threshold and turn on enable.
  • Page 49: Linkage Settings

    Note: Motion detection can generate an alarm based on any change of the environment (including brightness, colour, etc.). It is not recommended to use this alarm function in ordinary circumstances. 15.5 Linkage Settings 1. Select the output (output selectable output, output 1, output 2) in the corresponding column;...
  • Page 50: Main Code

    5. Alarm pre-record time: When alarm occurs, the recording before the alarm occurs will be packed to be included into alarm record (range 0-30min). 6. Alarm recording delay: when alarm stops, the recording after the alarm stops will be packed to be included into alarm record (range 0-30min) to form an alarm recording file. 7.
  • Page 51: Recording Schedule

    1. Video resolution can be set to be CIF or QCIF 2. Selectable frame rate: 1-25 3. The bit rate can be set to dynamic bit rate (Variable) or constant bit rate (CBR), optional 16-384bit /s. 4. Default setting is bit rate 96, frame rate 10. But this can be set according to your own network.
  • Page 52: Sd Record

    15.11 SD Record When the hard disk does not exist due to vibration or other reasons, the record files will be stored onto SD card if you turn on the SD record function. Select the ‘On’ option to enable recording to the SD card. 15.12 Alarm Record Under normal circumstances, for example, you can set the resolution of the recording files...
  • Page 53: Appendix 1 Svc420/820Gps-L Platform Interface

    Appendices Appendix 1: SVC420/820GPS-L platform interface...
  • Page 54: Appendix 2 Common Problems And Treatment

    Appendix 2: Common Problems and Treatment Q: What can I do when I find a problem with the product, but I cannot solve it by myself? A: Contact your supplier. Take note of the model and software version number then submit a detailed description of the problem to the technical support engineers to investigate.
  • Page 55 GPS-related issues Q: GPS module exists but no coordinate information? A: 1. Check whether GPS module exists, if it does not exist check whether the hardware is installed and in good contact. 2. Make sure that the GPS antenna contacts are good. If antenna is broken it is recommended to be located in places with strong signal.
  • Page 56 Q: Why the vehicle and video cannot be seen in SVC420/820GPS-L client when the device has been started? A: At first make sure the central registration server is switched on and on the net, then check whether the host device number has been occupied to cause conflict. Secondly check whether the settings of server-centric IP and port are correct.
  • Page 57: Appendix 3 Storage Space Table

    Appendix 3: Storage Space Table The space occupying for each image video recording per hour is shown in the above table. This is for reference only, the actual video file size may change with light changes, object movements and many other factors. If the image is stationary, the video file size will be much smaller.
  • Page 58: Appendix 4 Equipment Installation - Tools

    Appendix 4: Equipment Installation – Tools SVC420GPS/SVC820GPS Equipment installation - Prepare the necessary installation tools, common tool types in the table below: NAME Specification Explanation Multimeter On request To test the circuits Drill On request For punch Remote control Special For debugging host Test pencil On request...
  • Page 59: Appendix 5 Equipment Installation - Accessories

    Appendix 5: Equipment Installation – Accessories SVC420GPS/SVC820GPS Equipment installation – Prepare the necessary installation accessories, accessories category in the table below: NAME ICON NAME ICON Power Line Line Self- Line Tapping deduction screws Flame retardant Ties corrugate d pipe Insulating electrical tape...

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