Troubleshooting Guide - Kambrook KES150 Instruction Booklet

Troubleshooting Guide

Problem
Coffee not extracting
Coffee runs out too quickly
Coffee runs too slowly
Coffee runs out around the
edge of the filter holder
Coffee is too weak or watery
Coffee is too cold
No crema
No steam is generated
Possible Cause or Solution
• Machine is not turned on or plugged in
• Water tank is empty
• Selector control not in 'ESPRESSO'
• Coffee grind is too fine
• Too much coffee in the filter
• The filter is blocked
• Excessive tamping
• Coffee grind is too coarse
• Incorrect quantity of coffee in the filter basket
• Not firmly tamped
• The water tank is empty or low
• Coffee grind is too fine
• Machine is blocked by scale build up
(see 'Decalcifying the machine' on page 20)
• Too much coffee in the filter basket
• Excessive tamping
• Filter holder is not inserted in the brew head properly
• There are coffee grounds affecting the sealing around the
filter rim
• Coffee grind is not fine enough
(use coffee ground for espresso machines)
• Not enough coffee in the filter
• Incorrect quantity of coffee in the filter basket
• Not firmly tamped
• Machine not preheated.
• Cups not preheated
• Milk not heated enough (if making a cappuccino or latté)
refer to Milk guide
• Coffee grind is too coarse.
• Not enough coffee in the filter.
• Incorrect quantity of coffee.
• Not firmly tamped.
• Coffee is not fresh.
• Machine is not turned on.
• Water tank is empty.
• Selector control not in 'Steam' position.
• Steam wand is blocked (see 'Cleaning the steam wand and
froth enhancer' on page 18)
mode
21