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Grandstream Networks GXP1100 User Manual

Small business ip phone
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Grandstream Networks, Inc.
GXP1100/1105 Small Business IP Phone

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Summary of Contents for Grandstream Networks GXP1100

  • Page 1 Grandstream Networks, Inc. GXP1100/1105 Small Business IP Phone...

  • Page 2: Table Of Contents

    Table 1: Equipment Packaging ....................... 4 Table 2: GXP1100/1105 Connectors ....................4 Table 3: GXP1100/1105 Feature Guide ..................5 Table 4: GXP1100/1105 Key Features in a Glance ................ 5 Table 5: GXP1100/1105 Hardware Specifications ................. 5 Table 6: GXP1100/1105 Technical Specifications ................6 Table 7: GXP1100/1105 Keypad Buttons ..................

  • Page 3: Gxp1100/1105 User Manual

    GUI INTERFACE EXAMPLES GXP1100/1105 USER MANUAL http://www.grandstream.com/products/gxp_series/general/documents/gxp21xx_gui.zip 1. Screenshot of Configuration Login Page 2. Screenshot of Status Page 3. Screenshot of Basic Setting Configuration Page 4. Screenshot of Advanced User Configuration Page 5. Screenshot of SIP Account Configuration Page 6. Screenshot of Saved Configuration Changes Page 7.

  • Page 4: Gxp1100/1105 User Manual

    Welcome GXP1100/1105 is a next generation small business IP phone that features up to 2 calls with 1 SIP account, 4 programmable keys, single network port, integrated PoE (GXP1105 only). The GXP1100/1105 delivers superior HD audio quality, leading edge telephony features, automated provisioning for easy deployment, advanced security protection for privacy, and broad interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms.

  • Page 5: Installation

    The GXP1100/1105 phone complies with FCC/CE and various safety standards. The GXP1100/1105 power adaptor is compliant with the UL standard. Please use the universal power adaptor provided with the GXP1100/1105 package only. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adaptors.

  • Page 6: Product Overview

    Features GXP1100/1105 LCD Display Number of Lines Programmable Keys Extension Module Table 4: GXP1100/1105 Key Features in a Glance Features Benefits Open Standards SIP RFC3261, TCP/IP/UDP, RTP, HTTP/HTTPS, ARP/RARP, ICMP, Compatibility DNS (A record, SRV and NAPTR), DHCP (both client and server), PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, SIP over TLS, 802.1x,...

  • Page 7: Table 6: Gxp1100/1105 Technical Specifications

    Unit weight: 0.6KG Weight Package weight: 1.0KG (GXP1100), 0.9KG (GXP1105) ° ° Temperature 32 -104 F/ 0 - 40 Humidity 10% - 90% (non-condensing) Compliance FCC Part 15 (CFR 47) Class B EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN 60950-1...
  • Page 8 User and administrator level passwords, MD5 and MD5-sess based authentication, AES based secure configuration file, SRTP, TLS, 802.1x media access control Grandstream Networks, Inc. GXP1100/1105 User Manual Page 7 of 29 Firmware version: 1.0.1.86 Last Updated: 08/2011 www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...

  • Page 9: Using The Gxp1100/1105

    GXP1100/1105 can support up to two lines “virtually” mapped to a SIP account. By picking up the handset, the GXP1100/1105 will be in off-hook state and the dial tone will be heard. To make a call, dial out the number with the current line. During the call, users can press the FLASH button to hold the current call and make/answer another call.
  • Page 10 4 seconds and the phone will initiate the call. The GXP1100/1105 also supports Quick IP Call mode. This enables the phone to make direct IP-calls, using only the last few digits (last octet) of the target phone’s IP-number. This is possible only if both phones are in under the same LAN/VPN.

  • Page 11: Answering Phone Calls

    Press the MUTE button to mute/unmute the microphone. Call Transfer GXP1100/1105 supports Blind transfer, Attended transfer and Auto-Attended transfer: 1. Blind Transfer: During the call, press TRAN button, then dial the number and press the # button to complete transfer of active call.

  • Page 12: Call Features

    NOTE: Users can press “***” to the IVR menu and then enter “86” to hear the number of new voice messages. EATURES The GXP1100/1105 supports traditional and advanced telephony features including caller ID, caller ID w/name, call forward/transfer and etc. Table 8: GXP1100/1105 Call Features...

  • Page 13: Configuration Guide

    Configuration Guide The GXP1100/1105 can be configured in two ways. Firstly, using the IVR MENU by the keypad on the phone; secondly, through embedded web configuration menu. IVR M ONFIGURATION GXP1100/1105 has a built-in voice prompt menu for simple device configuration. Pick up the handset and dial “***”...

  • Page 14: Configuration Via Web Browser

    VIA W ONFIGURATION ROWSER The GXP1100/1105 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft’s IE, Mozilla Firefox and Google Chrome. Access the Web Configuration Menu To access the phone’s Web Configuration Menu...

  • Page 15: Table 10: Device Configuration - Status

    1. DHCP mode: all the field values for the Static IP mode are not used (even though they are still saved in the Flash memory.) The GXP1100/1105 acquires its IP address from the first DHCP server it discovers on its LAN.

  • Page 16: Table 12: Device Configuration - Settings/Advanced Settings

    RTP; channel 1 will use port_value+2 for RTP. Local RTP port ranges from 1024 to 65400 and must be even. The default value is 5004. Grandstream Networks, Inc. GXP1100/1105 User Manual Page 15 of 29 Firmware version: 1.0.1.86 Last Updated: 08/2011...
  • Page 17 RTP ports. This is usually necessary when multiple GXPs are behind the same NAT. Default is “No”. Keep-alive interval This parameter specifies how often the GXP1100/1105 sends a blank UDP packet to the SIP server in order to keep the “hole” on the NAT open. Default is 20 seconds. Use NAT IP NAT IP address used in SIP/SDP message.
  • Page 18 Syslog Server The IP address or URL of System log server. This feature is especially useful for ITSPs. Grandstream Networks, Inc. GXP1100/1105 User Manual Page 17 of 29 Firmware version: 1.0.1.86 Last Updated: 08/2011 www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
  • Page 19 Caller ID. The GXP1100/1105 will ONLY use selected ring tones for particular Caller IDs. For all other calls, the GXP1100/1105 will use System Ring Tone. When selected and no Caller ID is configured, the selected ring tone will be used for all incoming calls.
  • Page 20 Auto-Attended Default is “No”. If set to “Yes”, the phone will use attended transfer by default. Transfer Grandstream Networks, Inc. GXP1100/1105 User Manual Page 19 of 29 Firmware version: 1.0.1.86 Last Updated: 08/2011 www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...

  • Page 21: Table 13: Sip Account Settings

    SIP service subscriber’s Authenticate ID used for authentication. It can be identical to or different from SIP User ID. Authenticate Password SIP service subscriber’s account password for GXP1100/1105 to register to (SIP) servers of ITSP. Grandstream Networks, Inc. GXP1100/1105 User Manual Page 20 of 29 Firmware version: 1.0.1.86...
  • Page 22 Register Expiration This parameter allows user to specify the time frequency (in minutes) that GXP1100/1105 refreshes its registration with the specified registrar. The default interval is 60 minutes. The maximum interval is 65,535 minutes (about 45 days). Reregister Before...
  • Page 23 IP address and port in all of its SIP and SDP messages. If selecting Keep-Alive with no specified STUN server, the GXP1100/1105 will periodically (every 20 seconds or so) send a blank UDP packet (with no payload data) to the SIP server to keep the “hole”...
  • Page 24 Account 1. Call Log User can choose to disable Call Log and what kind of calls to log. Grandstream Networks, Inc. GXP1100/1105 User Manual Page 23 of 29 Firmware version: 1.0.1.86 Last Updated: 08/2011...
  • Page 25 Default is “No”. If set to “Yes”, then for Attended Transfer, the “Refer-To” header Contact uses the transferred target’s Contact header information. Grandstream Networks, Inc. GXP1100/1105 User Manual Page 24 of 29 Firmware version: 1.0.1.86 Last Updated: 08/2011 www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
  • Page 26 64 (x2.5ms) frames respectively. Please be careful when editing these parameters. Adjusting these parameters will also change the dynamic jitter buffer. The GXP1100/1105 has a patent dynamic jitter buffer handling algorithm. The jitter buffer range is 20 ~ 200 ms.

  • Page 27: Saving The Configuration Changes

    Press the “Reboot” button at the bottom of the configuration menu to reboot the phone remotely. The indicator on the top right corner will first turn orange and then red. Wait until the indicator is off. Then log in again. Grandstream Networks, Inc. GXP1100/1105 User Manual Page 26 of 29 Firmware version: 1.0.1.86 Last Updated: 08/2011...

  • Page 28: Software Upgrade & Customization

    To configure the Upgrade Server via the Web configuration interface, open the web browser. Enter the GXP1100/1105 IP address. Enter the admin password to access the web configuration interface. In the ADVANCED SETTINGS page, enter the Upgrade Server’s IP address or FQDN in the “Firmware Server Path”...

  • Page 29: Configuration File Download

    ONFIGURATION OWNLOAD The GXP1100/1105 can be configured via Web Interface as well as via Configuration File (binary or XML) through TFTP or HTTP/HTTPS. The “Config Server Path” is the TFTP or HTTP server path for the configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The “Config Server Path”...

  • Page 30: Restore Factory Default Setting

    Step 3: Once the MAC address is correctly input, the phone will reboot. Otherwise, it will announce “Invalid Entry” and exit to the main menu. Grandstream Networks, Inc. GXP1100/1105 User Manual Page 29 of 29 Firmware version: 1.0.1.86 Last Updated: 08/2011...

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