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Table of Contents
Summary of Contents for Voom SuperDuper
- Page 1 Voom SuperDuper™ User Guide 1-to-8 Hard Drive Duplicating Unit...
- Page 2 (Based on the SuperDuper 2-01 release) NOTICE OF PROPRIETARY RIGHTS The equipment described herein including hardware, firmware, and software is manufactured from designs that are the property of Voom Technologies, Inc. Reproduction or reverse engineering of any part of this equipment without express written permission of Voom Technologies, Inc.
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Page 3: Table Of Contents
Voom Technologies, Inc. © 2007-2013 Proprietary www.voomtech.com Table of Contents Information..................1 1.1 Technical Documentation................1 1.2 Data Protection....................1 2 Technical Support................1 2.1 Support by Telephone.................1 2.2 Support by E-Mail..................1 2.3 Technical Support Tips................1 Preface....................2 3.1 Product Contents..................2 Requirements....................2 Introduction....................2 3.3.1... - Page 4 Voom Technologies, Inc. © 2007-2013 Proprietary www.voomtech.com 6.5 Wipe Drives Procedure................14 6.6 Remove HPA Procedure................15 6.7 Remove DCO Procedure................16 7 Serial Interface.................17 7.1 System Test Procedure................18 7.2 Clone Drive Procedure................18 7.3 Verify Drives Procedure................19 7.4 Wipe Drives Procedure................20 7.5 Remove HPA Procedure................20...
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Page 5: Information
Specifications and information contained in this manual are furnished by Voom Technologies, Inc. for informational use only and are subject to change at any time without notice and should not be construed as a commitment by Voom Technologies, Inc. Voom Technologies, Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in this manual;... -
Page 6: Preface
● 3.3.1 Features The SuperDuper product is designed to operate with drives (up to 2TB) that support either 28 or 48 bit addressing and both PIO and UDMA data transfer modes. In addition, it automatically detects the drive type (ATA/SATA) and the... -
Page 7: Standard Features
A list of drives, both Active and Disabled ● The SuperDuper is designed to disable a target drive whenever a write error is encountered. Disabling a failing drive does not effect any of the other target drives and the operation will continue. Whenever a target drive is deactivated, the failing drive is added to the failed drive list (e.g., Drives: 1234568 F: 7... - Page 8 Voom Technologies, Inc. © 2007-2013 Proprietary www.voomtech.com LCD Status Description SuperDuper 2-01 Normal completion status. Status: Ready Drives: 12345678 All drives are still enabled. SuperDuper 2-01 Abnormal completion status. Status: Ready Drives: 123678 F:45 Drives 4 and 5 failed the previous operation.
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Page 9: Sha-256 Hash Algorithm
Agency (NSA). SHA is an abbreviation for Secure Hash Algorithm. Regarding the SuperDuper unit, this hash value can be thought of as a “digital fingerprint” of the data contained on a specific drive. The SHA is used to verify that multiple drives contain identical information. -
Page 10: Definitions
Voom Technologies, Inc. © 2007-2013 Proprietary www.voomtech.com 3.4 Definitions ATA: Advanced Technology Attachment interface. Parallel ATA Drive: An ATA hard drive whose data interface uses a 40 pin (40 or 80 conductor) ribbon cable. Serial ATA Drive: An ATA hard drive whose data interface uses a 7 pin cable. -
Page 11: System Configuration
Attach the source drive to the power strip using either the Molex or SATA extension cables provided. For SATA drives, connect one end of the SATA cable to the SuperDuper unit and the other end to the source drive. For parallel ATA drives, first attach the blue connector of the ATA ribbon cable to the rectangular port on the SuperDuper unit that correlates with the source drive (e.g. -
Page 12: Installing Target Drives
SuperDuper unit and the other end to the corresponding target drive. For parallel ATA drives, first attach the blue connector of the ATA ribbon cable to the rectangular port on the SuperDuper unit. Then, attach the black connector of the ATA ribbon cable to the rectangular port on the corresponding target drive itself. -
Page 13: Command Description
The processing of either a Host Protected Area (HPA) or a Device Configuration Overlay (DCO) is automatically handled by the SuperDuper Hard Drive Duplicating Unit. If either a HPA or DCO exists on any of the target drives, it will automatically be removed during the processing of the Clone operation. -
Page 14: Verify Drives Command
HPA to once per power cycle of the hard drive. To accommodate all hard drives this command will instruct the user to power off the SuperDuper if it finds and removes an HPA one or more of the target drives. HPAs are also automatically removed prior to performing a Clone operation. -
Page 15: Button Interface
Voom Technologies, Inc. © 2007-2013 Proprietary www.voomtech.com 6 Button Interface The button control panel and the LCD are designed to be the normal user interface. The LCD is used to display each of the menu items, the current operating state, the progress of the current command, and to acknowledge the command status information. -
Page 16: Reset Alarm Procedure
Voom Technologies, Inc. © 2007-2013 Proprietary www.voomtech.com [←] displayed in the lower right hand corner of the LCD indicates that the unit is waiting for acknowledgment of the data currently displayed on the LCD. Press the <enter> button each time the arrow character is displayed in order to continue executing the current command. -
Page 17: System Test Procedure
Voom Technologies, Inc. © 2007-2013 Proprietary www.voomtech.com 6.2 System Test Procedure The following table describes the sequence associated with performing a system test of the current configuration using the button panel interface. LCD interface Comments SuperDuper 2-01 From the main window, press <menu> to Status: Ready display the initial menu item. -
Page 18: Verify Drives Procedure
Voom Technologies, Inc. © 2007-2013 Proprietary www.voomtech.com 6.4 Verify Drives Procedure The following table describes the sequence associated with performing a verify operation of each target drive using the button panel interface. LCD interface Comments SuperDuper 2-01 From the main window, press <menu> to Status: Ready display the initial menu item. -
Page 19: Remove Hpa Procedure
Voom Technologies, Inc. © 2007-2013 Proprietary www.voomtech.com 6.6 Remove HPA Procedure The following table describes the sequence associated with removing a HPA from each of the target drives using the button panel interface. LCD interface Comments SuperDuper 2-01 From the main window, press <menu> to Status: Ready display the initial menu item. -
Page 20: Remove Dco Procedure
Voom Technologies, Inc. © 2007-2013 Proprietary www.voomtech.com 6.7 Remove DCO Procedure The following table describes the sequence associated with removing a DCO from each of the target drives using the button panel interface. LCD interface Comments SuperDuper 2-01 From the main window, press <menu> to Status: Ready display the initial menu item. -
Page 21: Serial Interface
7 Serial Interface With the SuperDuper unit turned off, connect the supplied serial cable between the SuperDuper and a computer. Using a terminal program capable of serial communications, such as HyperTerminal or Tera Term , configure the serial port... -
Page 22: System Test Procedure
Voom Technologies, Inc. © 2007-2013 Proprietary www.voomtech.com 7.1 System Test Procedure When using the serial interface, the command syntax for testing the system configuration is given below: Test => Test Test System Drives OK (y/n)? y Reading 32 sectors from Source drive... -
Page 23: Verify Drives Procedure
Voom Technologies, Inc. © 2007-2013 Proprietary www.voomtech.com . . . 00:14:08, 77607936 sectors, 32.7MB/sec (2.8GB/min average) Target drive 1 is DONE [0x0000], [0x0001] 00:14:15, 78136128 sectors, 38.8MB/sec (2.8GB/min average) Wipe Complete (00:14:15, 40.0GB) Operation Complete (00:28:49, 80.0GB) 7.3 Verify Drives Procedure... -
Page 24: Wipe Drives Procedure
Voom Technologies, Inc. © 2007-2013 Proprietary www.voomtech.com 7.4 Wipe Drives Procedure When using the serial interface, the command syntax for wiping each of the target drives is given below: Wipe [blks] blks only wipe blks sectors => Wipe Wipe Target Drives... -
Page 25: Remove Dco Procedure
Voom Technologies, Inc. © 2007-2013 Proprietary www.voomtech.com 7.6 Remove DCO Procedure When using the serial interface, the command syntax for removing a DCO from each of the target drives is given below: => DCO Remove Target DCO OK (y/n)? y... -
Page 26: Special Precautions
Voom Technologies, Inc. © 2007-2013 Proprietary www.voomtech.com 8 Special Precautions This chapter describes some scenarios that require special attention in order to prevent unexpected results when operating the duplicating unit. Each of these situations is described in detail below: 8.1 Using the Buttons The system automatically de-bounces each of the switch operations. -
Page 27: Troubleshooting
No ATA cable to a drive. Unable to identify a drive. Hint: Make sure that each of the drives is securely connected to the SuperDuper unit. Source/Target Drive A read error was detected while reading -read error data from a drive. - Page 28 Voom Technologies, Inc. © 2007-2013 Proprietary www.voomtech.com LCD information Error Explanation Operation Failed Unable to recover from a read error, but -Drive read error could not determine if it was the Source drive or one of the Target drives.
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Page 29: Warranty
VoomTech does not warrant this product to be free of interruption or errors. This warranty covers only defects that arise from normal usage of the product, as it is intended by Voom and indicated in this User Guide and does not cover other issues, including those arising from: Improper maintenance or handling, ●... -
Page 30: Wearable Parts
The DC power and data cables are subject to wear and should be replaced on a regular basis. To save wear on the connectors located on the SuperDuper main unit it is recommended that the cables be left plugged into the SuperDuper until the cables require replacement. The DC power cables and data cables are considered “wearable”... -
Page 31: Specifications
SuperDuper may interfere with other electronic equipment. Although the manufacturer has not observed electromagnetic interference from the SuperDuper with other electronic equipment in its development lab or offices, this is not an indication that the user will not experience electromagnetic interference from the SuperDuper with other electronic equipment within the 60 meter radius.
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