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Summary of Contents for LogicMark Freedom Alert 35911
- Page 1 With DECT Technology INSTALLATION & OPERATION INSTRUCTIONS Guardian Alert Model #35911 v1.1-F5...
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Page 2: Overview Of The Freedomalert
PLEASE READ THIS MANUAL COMPLETELY AND SAVE IT FOR REF- ERENCE. Thank you for choosing FreedomAlert ® – the most unique Personal Emergency Response System in the world, and covered by both US and Canadian patents. FreedomAlert is your personal link to Family, Friends, or Emergency Personnel when needed. -
Page 3: Table Of Contents
TABLE OF CONTENTS Overview of the FreedomAlert ..............2 Contents of FreedomAlert kit ..............4 Limitation of Liability ................5 Installing the Batteries ................6 Connecting the Base Unit Power & Telephone Connections ............8 Key to LEDs on the Product ............8 How to Handle VoIP & DSL ............9 Location of Base Unit ..............10 Base Unit Options &... -
Page 4: Contents Of Freedomalert Kit
Contents of the FreedomAlert Kit: The items below are included with your FreedomAlert . Pendant Base Unit Rechargeable Li-Ion Special Pendant Batteries - 2 Pieces Rechargeable AA Batteries - 4 Pieces Belt Clip AC Adapter Wrist / Walker / Wheelchair strap Phone Cord Lanyard... -
Page 5: Limitation Of Liability
LogicMark LLC as a result of any cause whatsoever, regardless of whether or not such loss, damage, or personal injury was caused by or contributed to by LogicMark’s negligence to any degree or failure to perform... -
Page 6: Installing The Batteries
NOTE: These white batteries are very special batteries that are not available at your local store. See Specification on page 34 for more details, or contact LogicMark to purchase replacement batteries. You can also purchase them on-line at www.PrimaryVolt.com FreedomAlert ®... - Page 7 Base - Larger AA Rechargeable Batteries: The Base unit requires 4 rechargeable NiMH batteries. Unlike the Pendant battery - these are readily available in many retail stores. Any value of 2400 or higher mAh capacity is fine. These are to provide you with 24 hours of battery back-up protection in the event of a power failure.
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Page 8: Connecting The Base Unit
Connecting the Base Unit Power Connection Simply plug in the AC Adapter in to the nearest elec- trical outlet. Plug the other end of the AC power adapter into the Base unit. You need to push the plug into the opening in the Base unit and twist 90’ clockwise to lock in place. -
Page 9: How To Handle Voip & Dsl
FreedomAlert system to the traditional phone line. For more information on using the FreedomAlert product with your VoIP system, visit our website at www.LogicMark.com and view the FAQ under the OUR PRODUCTS tab. How to Handle DSL: If your home has DSL... -
Page 10: Location Of Base Unit
Locating the Base Unit: For best results and longest range, locate the Base unit in an area away from household appliances which could present electri- cal interference. These include microwave ovens, refrigerators, televisions, electric mixers or blenders, hair dryers, wifi routers or other cordless phones. Do not place on a metal surface. -
Page 11: Programming The Unit
How does the Base unit know when to go to the next number? The base unit will first dial the first number in the “Friends” list. About 10 seconds into the conversation, the Base unit will interrupt the call and announce “This is an emergency call. -
Page 12: Telephone Number Programming Worksheet
Step 1: Write out the numbers - use the worksheet on page 13. Below we will refer to Number 1 as the first number, Number 2 as the second number etc. Include area-codes and a 1 or 9 if they are needed for dialing. Step 2: Establish a phone connection with a friend or family member - or with your cell phone. - Page 13 1. Call a friend or family member on your telephone. 2. Slide switch to LEARN MODE [voice prompt – Learn Mode] 3. Enter: “1 2 3 4 #” [voice prompt – one, two, three, four, “#” - Enter 1st phone number followed by # ] 4.
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Page 14: Programming Special Features
Programming Special Features There are a few features you can program into the System. A typical user will not need these features - and may skip to the next page. If you choose to change any of these features - use the same programming set-up as before - i.e. - Page 15 Option #5– Delete - “This is an Emergency, Press 5” message (This option is only for special cases. We do not recommend that you change this option without careful thought.) 1. Enter 1234 [Voice prompt – Option Mode] 2. Enter – 5 [Voice prompt – Play message, This is an emergency, press 5 message, 1 for YES –...
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Page 16: Adding Additional Pendants To The System
Adding Additional Pendants to the System. FreedomAlert comes with one Pendant. If you want to add additional pen- dants to your system - follow the directions here. If not, skip this section. The Pendant’s unique ID code should already be learned into the Base unit when it came from the factory. -
Page 17: Operating The Freedomalert
the base to reset and repeat steps 1 & 2. • When more than 1 pendant is learned to the base, the base unit will announce the pendant number when doing testing like the battery test. At a later point in time, you might want to erase your previously learned Pendants. -
Page 18: Answering An Incoming Call With The Pendant
Holding the Pendant. At this point - you simply hold the Pen- dant as you would any normal telephone receiver - close to the head so that you can hear the other person being called - and they can hear you speaking. Hanging -Up. -
Page 19: Lanyard, Belt Clip Or Wrist-Strap
Lanyard, Belt Clip or Wrist Strap. FreedomAlert comes with 3 accessories for carrying the pendant . You can carry the Pendant using the Lanyard. You can slide the Pendant in the Belt Clip, or you can use the Wrist-strap as a means to carry the Pendant. Note that the Wrist-Strap can also be used as a way to attach the Pendant to a wheel chair. -
Page 20: System Check
4 weeks before needing to be charged - it is then time to replace both the Pendant batteries. Note: This is a very unusual battery not available at most outlets. Order replacement batteries from LogicMark as directed on page 33. NOTE: The pendants are monitored by the base unit. The pendant reports to the base every 13 hours. - Page 21 The Base unit is connected to a working phone line. The Pendant is within range of the Base unit. “System cannot detect dial tone.” The Base unit is not connected to the phone line or can not get a dial tone for some reason. “Base and Pendant out of range.”...
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Page 22: Emergency Dialing Using The Panic Button
Emergency Dialing Using the Pendant: In the event of an emergency, press the blue panic button on the front of the Pendant. When this button is pressed for 2 seconds, the FreedomAlert will automatically start dialing from the list of numbers. If set to the “911 only”... -
Page 23: Periodic Testing / Maintenance
Periodic Testing / Maintenance It is highly recommended that you preform a full System Check (see page 20) at least twice a month. This will confirm that the Pendant battery is in good condition and that the Base unit is able to get a dial tone. Replacing Batteries: Replace the Base unit batteries every 2 years - or as needed. -
Page 24: Troubleshooting Guide
TROUBLESHOOTING GUIDE What if I can’t get the FreedomAlert to work? Step 1 – Push the gray RESET button with a pen at the back of the base unit (next to the power cord). Check the system. If it is now working skip the remaining steps. - Page 25 Step 4 – Make sure the Pendant and the Base unit are communicating with each other. Background information: The Pendant and the Base unit are connected by a wireless radio link. They must be synchronized to work together. They should have already been synchronized at the factory, but resetting this is simple.
- Page 26 Information The FCC Wants You To Know: FCC ID: TYD3X911 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
- Page 27 for the equipment is provided (i.e. RJ11C) in the packaging with each piece of approved terminal equipment. c) A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA.
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Page 28: Disclaimer / General Warnings & Precautions / Safety
Base unit or the Pendant will void the warranty and may damage the unit or prevent it from working properly. 6. Do not use any power source other than that supplied from LogicMark, LLC specifically for this product. Use of any other power source could damage your unit or make it unsafe. - Page 29 LLC provides no response to its FreedomAlert equipment. The equip- ment is designed to communicate with the contact list of your choice as well as emergency 911 operators and LogicMark LLC is not and shall not be responsible for ambulance, police or other emergency response time or that any response will be provided by the anyone on your contact list including the emergency 911 response center.
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Page 30: Warranty
LogicMark LLC’s negligence to any degree or failure to perform any obligation or strict products liability, such liability will be limited to an amount paid by the Purchaser to LogicMark LLC for the product, or to the sum of $300.00, whichever is greater. - Page 31 LogicMark, LLC. will not be responsible for the improper use of Freedom- Alert, nor will it be responsible for failure resulting from the use of other equipment connected to the same phone line. We will not be responsible for the quality of the phone line or the reliability or quality of the phone service with which FreedomAlert is used.
- Page 32 FreedomAlert ® v1.1-F5...
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Page 33: Replacement Parts / Additional Accessories Available
Replacement Parts / Optional Accessories: Rechargeable Li-Ion Special Pendant Batteries 2 Pieces Part #35917 $15.00 Rechargeable AA Batteries 4 Pieces Part #35918 $15.00 Lock Box Extra Pendants Part #30913 $34.95 Part #35915 $119.95 Emergency Wall Communicator Part #37920 $119.95 This wall button can permanently mount to the bedroom or bathroom wall - and provide the same 2-way voice communication just like the Pendant in... -
Page 34: Product Specifications
Pendant Batteries 3.6 or 3.7 volt 350 mAh Li-Ion (2 pieces) Battery size 10440. Should be replaced every 2 years Purchase replacements from LogicMark Or, available on line at www.PrimaryVolt.com Pedant water-resistance Water Spray Standard IPX5 (shower only). Number of Pendants/Base Unit... - Page 35 FreedomAlert ® v1.1-F5...
- Page 36 8625 Hampton Way; Fairfax Station, Virginia 22039 Tel: 1-703-934-7934 Toll Free: 1-800-519-2419 Fax: 1-703-934-7935 www.LogicMark.com FreedomAlert is covered by the following patents: US # 5,521,582 & Canadian # 2,080,921 Other patents pending ©2011 LogicMark, LLC FreedomAlert ® v1.1-F5...
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