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DEALER SET-UP & PROGRAMMING
Guardian Aler
INSTRUCTIONS Model # 40911
v3.10

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Summary of Contents for LogicMark CaretakerSentry 40911

  • Page 1 DEALER SET-UP & PROGRAMMING Guardian Aler INSTRUCTIONS Model # 40911 v3.10...
  • Page 2 THESE INSTRUCTIONS ARE FOR THE DEALER. REFER TO THE “QUICK START GUIDE” FOR BASIC INSTALLATION. These instructions are for the Dealer to set-up and program the CaretakerSentry System to operate with the Central Station of your choice. The CaretakerSentry product (the “System”) uses the industry standard “Contact ID” and “4+2” protocols. Voice prompts provide easy set-up and testing.
  • Page 3: Table Of Contents

    Basic Set-up and Test...............15 Lanyard or Wrist-Strap...............15 System Check...................15 Operating Range................16 Testing.....................16 Out of Service Storage or Transportation..........16 Troubleshooting Guide..............17 Central Station Items of Interest............18 FCC Information................19 Important Safety Instructions............20 LogicMark Disclaimers and Limited Warranty........20 Replacement Parts / Optional Accessories..........22 Product Specifications................23 CaretakerSentry® v3.10...
  • Page 4: System Components

    System Components: The items below are included with your System . Base Unit Part #40914 Pendant Part #40915 AC Adapter Rechargeable AA Batteries - 4 Pieces Part #35918 Phone Cord Lanyard Wrist strap CaretakerSentry® v3.10...
  • Page 5: Limitation Of Liability

    System (and accessories) equipment, and if, notwithstanding these terms of sale and use of the product, there should arise any liability on the part of LogicMark LLC as a result of any cause whatsoever, regardless of whether or not such loss, damage, or personal injury was caused by or contributed to by LogicMark’s negligence to any degree or failure to perform any obligation or strict products liability, such liability will be limited to an amount paid by the Purchaser for the product.
  • Page 6: Installing The Batteries

    Installing the Batteries: Base - larger batteries: The Base unit requires 4 rechargeable 2400 mAH NiMH batteries (included). They will provide you with up 24 hours of battery back- up protection in the event of a power failure. They will not be damaged by continually charging in the base unit.
  • Page 7: Telephone Connections

    Telephone Connection A standard telephone line is required to use your System. Your phone will work with your existing touch-tone phone line and existing service. It works the same way as any cordless phone. NOTE: Touch Tone service is required. Simply plug one end of the telephone cord into a telephone jack, and the other end into the “Line In”...
  • Page 8: Dealer Programming

    Dealer Programming Instructions: The System has several features to help with the programming. The System uses voice prompts and LED lights to guide you through the process. They give you a good audible confirmation of the progress as you are programming. Second are the LED lights on the base unit and the Pendant. Here is the key for the LEDs: Key to LED Status - Base Unit: BACK-UP BATTERY STATUS LED functions: YELLOW...
  • Page 9: Programming Central Station, Account Codes And Caretaker Numbers

    Note: If you don’t have an open line when you begin to program the System with your telephone - the phone company will think you are trying to dial an outside number and will try to complete the call. By having the phone line already in use with your cell phone or other called party - you are now ready to program the System.
  • Page 10: Setting Programming Options

    4. Slide Programming Switch to Normal Operation [Voice prompt – “Emergency Call Mode”] Note: there is no way to easily reset the passcode if the number is forgotten or mis-programmed, the unit will have to be exchanged. A forgotten passcode IS NOT a warranty issue. Be careful when changing passcodes.
  • Page 11 [Voice prompt 2 – Spanish] [Voice prompt 3 – French] 4. Enter “#” (to exit programming mode) [Voice prompt –Programming complete] 5. Slide Programming Switch to “Normal Operation” Option #1 – Dial 9 Before Number - Dials ‘9’ to get an outside line. ”...
  • Page 12 DLE-200 test box. NEVER LEAVE THE UNIT IN THIS MODE FOR NORMAL OPERATION. 1. Enter (Passcode) – XXXX then “ ” (Default is 1234) [Voice prompt – Option Mode] 2. Enter – 4 [Voice prompt – DEMO Tradeshow Mode], 1 for YES 3 for NO– FACTORY SETTING 3.
  • Page 13: Remotely Programming A System

    [Voice prompt – Periodic test interval, 1 for 1 day, 2 for 7 days, FACTORY SETTING 3 for 30 days] 3. Enter 1, 2 or 3 [Voice prompt 1 – Every day] [Voice prompt 2 – Every 7 days] [Voice prompt 3 – Every 30 days] 4.
  • Page 14: Adding Additional Pendants To The System

    If no passcode or an incorrect passcode is entered within 15 seconds, the CaretakerSentry unit will hang up and reset. 8. The dealer will press ‘9’ to end programming, exit and reset the CaretakerSentry unit. Note: The programming voice prompts will still be heard from the base while the unit is being remotely programmed –...
  • Page 15: Erasing All Previously Learned Pendants

    Erasing All Previously Learned Pendants: Simply holding down the RED Code Learn button at the back of the Base unit for 8 seconds. You will hear the confirmation of “Erase All Pendants, All pendants Erased” from the Base unit. After that, you can program a new pendant to the base unit following the steps above as desired. Basic Set-up and Test: Lanyard, Wrist Strap The System comes with 2 accessories for carrying the pendant.
  • Page 16: Operating Range

    The Base also counts these 13 hour checks. If 4 reports are missed in a row (52 hours later), the Base unit will send a loss of RF signal to the central station. This System Check feature is very useful - allowing you to confirm that the System has coverage from all parts of the home.
  • Page 17: Troubleshooting Guide

    TROUBLESHOOTING GUIDE: What if I can’t get the System to work? Step 1 – Push the Black RESET button with a pen at the back of the Base unit (next to the power cord). Check the System. If it is now working skip the remaining steps. Step 2 –...
  • Page 18: Central Station Items Of Interest

    Central Station Items of Interest: Number of call attempts: 9 times - alternating between the first and second numbers programmed. Supervision of Pendants Yes – all pendants check in with the Base every 13 hours. A Pendant missing for more than 52 hours signals a “Loss of RF” condition/report. Reporting of Low Pendant Battery to Central Station Upon receipt of first “Replace Battery Now”...
  • Page 19: Fcc Information

    Information The FCC Wants You To Know: Caretaker Sentry Base Unit - Model 40914 FCC ID: TYD-CS40914 IC ID: IC: 8471A-CS40914 Caretaker Sentry Standard Pendant - Model 40915 FCC ID: TYD-CS40915 IC ID: IC: 8471A-CS40915 Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules.
  • Page 20: Important Safety Instructions

    General Warnings And Precautions! Warning! - LogicMark, LLC DOES NOT represent this unit to be waterproof. To reduce the risk of damage to the unit, DO NOT expose the pendant or base unit to prolonged water, rain or moisture. - This System is intended for residential use only. It may not work properly if connected to some com- mercial phone Systems.
  • Page 21 As with all warranty repairs - you need to work through your dealer or service provider. If the warranty period has expired or if you are not the original owner of the product, LogicMark, LLC will at its option either (1)
  • Page 22: Replacement Parts / Optional Accessories

    Replacement Parts / Optional Accessories All prices are shown are MSRP and are in US Dollars Lock Box Part #30913 $34.95 Rechargeable AA Batteries 4 Pieces Part #35918 $15.95 Extra Pendants Part #40915 CaretakerSentry® v3.10...
  • Page 23: Product Specifications

    Product Specifications: RF Characteristics: 433 MHz – 1 way pendant Switchable Duplex or Simplex voice communication through base. Communication Protocols Two options: Ademco Contact ID / 4+2 Operating Range Covers your typical American house and into the front, back, and side yards. Up to 600 feet line-of-sight from Base unit.
  • Page 24 10106 Bluegrass Pkwy Louisville KY, 40299 Tel: 1-502-410-0402 Toll Free: 1-888-283-6516 Fax: 1-703-934-7935 www.LogicMark.com ©2013 LogicMark, LLC CaretakerSentry® v3.10...

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