Table of Contents CHAPTER 1 INTRODUCTION ................1 VoIP Gateway Features ....................1 Package Contents ......................2 Physical Details ........................2 CHAPTER 2 INSTALLATION................1 Requirements ........................1 Procedure..........................1 CHAPTER 3 CONFIGURATION AND APPLICATION EXAMPLES ...2 Configuration ........................2 Application Example 1- Remote Offices................2 Application Example 2- PSTN Trunk for IP PBX............3 CHAPTER 4 SETUP ....................4 Overview ..........................4...
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P/N: 956YD30001 Copyright 2007. All Rights Reserved. Document Version: 1.0 All trademarks and trade names are the properties of their respective owners.
Chapter 1 Introduction This Chapter provides an overview of the VoIP Gateway features and ca- pabilities. Congratulations on the purchase of your new VoIP Gateway. The VoIP Gateway bridges traditional Public Switched Telephony Network (PSTN) and IP network. It digitizes and compresses analog voice signal on Public Switched Telephone Network (PSTN), and transmits it to the Internet Protocol (IP) network.
IP Phone User Guide Package Contents The following items should be included: The VoIP Gateway Unit • Power Adapter • One RJ45 Ethernet cable. • Quick installation guide • CD-ROM containing the on-line manual. • Physical Details Figure 1: Front Panel Front-mounted LEDs On - Power On.
Introduction Rear Panel Figure 2: Rear Panel Power Connect the supplied power adapter here. Reset Button This button has two (2) functions: Reboot. When pressed for less than 6 seconds and • released, the VoIP Gateway will reboot (restart). Clear All Data. When press for 6 seconds longer •...
Chapter 2 Installation This Chapter covers the physical installation of the VoIP Gateway. Requirements TCP/IP protocol must be installed on all PCs. • For Internet Access & VoIP, you must have access to Internet. • Procedure 1. Choose an Installation Site Select a suitable place on the network to install the VoIP Gateway.
Chapter 3 Configuration and Application Examples This Chapter provides some examples of VoIP Gateway configuration and application. Configuration The VoIP Gateway can be configured to register to a SIP server and make calls through the server. In SIP server environment, the SIP server handles the registration and serves as a proxy server for call signal.
Configuration and Application Examples Application Example 2- PSTN Trunk for IP PBX Organization with IP PBX can use the VoIP Gateway as PSTN trunk for connecting its IP PBX to PSTN. You can configure the IP PBX as VoIP Gateway’s SIP server and setup the dial plan on the IP PBX, the VoIP Gateway can be used as PSTN trunk to the IP PBX.
Chapter 4 Setup This Chapter provides Setup details of the VoIP Gateway Overview This chapter describes the setup procedure for configuring the VoIP Gateway from a web browser. After changing the settings, the new set- tings won’t take effect until you save and reset the VoIP Gateway.
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Setup If you can't connect If the VoIP Gateway does not respond, check the following: The VoIP Gateway is properly installed, LAN connection is OK, and it is • powered ON. You can test the connection by using the "Ping" command: Open the MS-DOS window or command prompt window.
IP400 User Guide Main Menu The main menu, on the left, contains links to the most-commonly used screen. From the menu, check the following screens, and configure as necessary for your environ- ment. Details of these screens and settings are described in the following sections of this chapter.
Setup Basic Setup Screen After logging in, you will see the Basic Setup screen. This screen allows you to setup the network configuration. Figure 4: Basic Setup Screen Data - Basic Setup Screen Network Setup Dynamic IP If selected, the VoIP Gateway will obtain its IP address and related address information from a DHCP Server.
IP400 User Guide SIP Service Screen This screen lets you configure the SIP servers and the related parameters. Figure 5: SIP Service Screen Data - SIP Service Screen SIP Server SIP Proxy Address Enter the address of the SIP Proxy Server.
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Setup Signaling Signaling Port The UDP port that the VoIP Gateway uses for incoming call setup request. RTP Port Enter the Base UDP port which the VoIP Gateway uses for RTP and RTCP. The VoIP Gateway uses a block of UDP ports for sending/receiving RTP and RTCP packets from this port number.
IP400 User Guide Line Settings Screen The VoIP Gateway deals with the calls from FXO ports in two ways, Direct Inward Dial (DID) mode and non-DID mode. In DID mode, when there is an incoming call from FXO ports, the VoIP Gateway forwards the call directly to the SIP proxy server.
Setup Voice Screen This screen is for selecting and configuring the voice codec, voice parameters, and the FXO line settings. Figure 7: Voice Screen Data - Voice Screen Preferred Coders Preferred Coders Select the desired codec. Voice Coders Packatization The duration that the VoIP Gateway samples voice signal and compresses it into a packet before sending to remote SIP device.
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IP400 User Guide Answer after Number of rings the VoIP Gateway waits before answering incom- ing calls. Dial out wait Enter the desired time the VoIP Gateway waits after seizing a te- lephony port and before dialing out DTMF digits...
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Setup Ring frequency The maximum ring frequency for the FXO port to detect. Ring Validation Select the time for the FXO port to detect a valid ring. Time Select the desired value from the list. Ring Indication Delay Ring Timeout Select the desired option for the ring timeout.
IP400 User Guide Peer-to-Peer Screen The VoIP Gateway provides option for setting up calls to remote SIP devices without going through SIP proxy server. Up to 16 peer devices can be configured. This screen is for setting the IP address of the peer entities and the prefix phone number for dialing those entities directly.
Setup Management Screen This page allows you to change the user password for the VoIP Gateway. Figure 9: Management Screen Data - Management Screen Management Gateway Username Enter the login name. Gateway Password Enter the new password Re-enter to Confirm Re-enter the new password here.
IP400 User Guide Factory Default Screen This screen allows you to set the VoIP Gateway back to its factory default configuration. Any existing settings will be deleted. Factory Default Restore factory defaults Click this button will reset the VoIP Gateway to its factory default settings.
Setup Firmware Upgrade Screen The firmware (software) in the VoIP Gateway can be upgraded using your web browser. You may use this screen to upgrade your VoIP Gateway's firmware. Figure 10: Firmware Upgrade Screen To perform the Firmware Upgrade: Click the Browse button and navigate to the location of the upgrade file. Select the upgrade file.
IP400 User Guide Reboot Screen This page allows you to restart (reboot) the VoIP Gateway. Figure 11: Reboot Screen Data - Reboot Screen Button Restart System Click this button to restart the VoIP Gateway. All connections to or through the VoIP Gateway will be lost.
Setup Gateway Screen This screen displays the status of the VoIP Gateway. Figure 12: Gateway Screen Data - Gateway Screen Gateway Information Firmware Version The version of the current firmware installed. MAC Address This shows the MAC Address for the VoIP Gateway Current Time It displays the current date and time of the system.
IP400 User Guide VoIP Screen This screen displays the phone numbers and the status of the SIP registration. Figure 13: VoIP Status Screen Data - VoIP Status Screen Line Status Telephone Number The telephone number associated with this line. Registration Status...
Setup Set Log Level Screen The Logs record various types of activity on the VoIP Gateway. Use the Set Log Level screen to configure this feature. Figure 14: Set Log Level Screen Data - Set Log Level Screen Event Types Telephony Telephony events will be logged Events related to SIP server are logged.
IP400 User Guide Event Logs Screen This screen displays the event logs of the VoIP Gateway. Figure 15: Event Logs Screen Data - Event Logs Screen Event Logs Event Logs Current log data is displayed in this panel. Refresh Screen Click this button to update the messages shown on screen.
Appendix A Troubleshooting This Appendix covers the most likely problems and their solutions. Overview This chapter covers some common problems that may be encountered while using the VoIP Gateway and some possible solutions to them. If you follow the suggested steps and the VoIP Gateway still does not function properly, contact your dealer for further advice.
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IP400 User Guide address of the VoIP Gateway, do the following steps: Insert the supplied CD-ROM into your drive. Run ScanIP.exe in the root folder. A pop-up window will be shown on the PC. Click the SCAN button. The utility will detect the presence of the VoIP Gateway and if the VoIP Gateway is detected, it will display the MAC address, IP ad- dress, subnet mask and other information in the table.
Appendix B Specifications VoIP Gateway Model IP400 Dimensions 176mm(W) * 115mm(D) * 36mm(H) Operating Temperature 0° C to 40° C Storage Temperature -10° C to 70° C VoIP Signaling Protocol Session Initiation Protocol (SIP) Voice Codecs G.711, G.729AB, G.726 Ethernet Interface:...
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