Q & A - Samsung WF-F1256 Service Manual

11-5. Q & A
NO. Type Part
DRUM appearance part Being opened & closed
WASHER bad/Being attached &
1
(MODEL detached bad
NAME :Q1*3*)
DRUM appearance part Label(sticker) being detached consulting ...for the specification or label of product
WASHER
(MODEL
2
NAME :Q1*3*)
DRUM appearance part Accessories being not
WASHER included
3
(MODEL
NAME Q1*3*)
DRUM appearance part Color coming off/rust
WASHER
4
(MODEL
NAME :Q1*3*)
DRUM display part Display part being not lit up/
WASHER not being cleared
5
(MODEL
NAME Q1*3*)
DRUM display part Character being broken on
WASHER display
6
(MODEL
NAME Q1*3*)
DRUM display part Display not being cleared
WASHER
7
(MODEL
NAME Q1*3*)
DRUM display part Display malfunction
WASHER
8
(MODEL
NAME Q1*3*)
DRUM door related Door sensor not being
WASHER detected
9
(MODEL
NAME Q1*3*)
DRUM a noise A noise being occurred
WASHER intermittently during washing
10
(MODEL
NAME Q1*3*)
DRUM a noise A noise being occurred
WASHER intermittently during
11
(MODEL dehydrating
NAME :Q1*3*)
DRUM a noise A noise to touch other parts
WASHER
12
(MODEL
NAME :Q1*3*)
DRUM a noise A noise of Motor
WASHER
13
(MODEL
NAME Q1*3*)
DRUM a noise A noise being occurred during
WASHER water supply
14
(MODEL
NAME :Q1*3*)
Solution
Situation Before consulting
method
AS
rerecomm
ended
lead the customer to attach diretly or
send the engineer to do so. For other
advertisement or PR label it may not be
attached.
AS ..Check whether the componets are
rerecomm same as those in the manual. If not
ended contact to SVC.
AS
rerecomm
ended
AS
rerecomm
ended
AS
rerecomm
ended
AS
rerecomm
ended
AS
rerecomm
ended
Others
General
consulting
General ..Make a comment for the customer to
consulting prepare the memorandum since he can
not be famaliar with the contents
completely.
General ..Make a comment for the customer to
consulting prepare the memorandum since he can
not be famaliar with the contents
completely.
AS Noise during water darainage -roaring
rerecomm sound
ended
General
consulting
cause
In case of a cover not being opened or closed
It may be occurred when the machine is installed
in the humid place which causes the rust or
discoloring.
It is a symptom occurred when it is installed in
the humid place or the water is entered its inside.
Please check whether a washer is installed and
used with removing the safety device positioned
at its rear.
Did you remove the washer safety device? It
may be occurred when the laundry is leaned to
one direction or the machine is not aligned
horizontally or the foreign material is entered.
It may be occurred when the laundry is leaned to
one direction or the machine is not aligned
horizontally or the foreign material is entered.
The foreign material may be inserted inside the
water supply hose or the pressure of water may
be too high or too weak.
57
Management
☞ Door is not opened during washing. For models applied with the boiling or
drying the door will not open until the interior temperature decreases to a certain
safe level. In other cases you are recommended our engineer's inspection.
▶ Is it the label for advertisement? Is it the label for standards or attentions? ☞If
it is for advertisement it does not matter for the function or the use even though it
is not attached since it is not related to the function and use. ☞If it is for st
☞ Sir we really apologize to you for the inconvenience that we made from our
product which was bought by you on the basis of your trust in us. We will try our
best to clear your inconvenience (by mail).
☞ Being rust or being discolored during the use is normal and natural according
to the times and its use.(except the case occurred at the innitial purchase). The
replacement of case will be charged and in order to prevent the corrosion change
the location
☞ Dry the front operation part a little with the drier and you are recommended our
engineer's inspection if it does not work even after doing so.
☞ In this case you are recommended our engineer's inspection.
☞ In this case you are recommended our engineer's inspection.
☞ In this case you are recommended our engineer's inspection.
☞ In this case you are recommended our engineer's inspection.
☞ You are recommended our engineer's inspection if the safety device is
removed and there is no foreign material such a coin or pin inside.
☞ Please check whether the machine-installed place is not leaned to one
direction and then level it and then check whetehr there is no foreign material
inside such a the coin or pin. If the noise occurs without any problem in the
machine a check is requir
☞ Check whether the machine-installed place is not leaned to one direction and
then align it horizontally and then check whetehr there is no foreign material inside
such as the coin or pin. If the noise occurs without any problem in the machine.
Inspectio
You are rerecommended our engineer's inspection because there may be a
problem on the components.
▶ In case that there is a noise during water supply open or close the tap little by
little to adjust the water pressure to the proper level. If a noise occurs
continuously disconnect the water supply hose connected to the machine and
check whether there