Troubleshooting - Sony VPL-DX10 Quick Reference Manual

Troubleshooting

If the projector appears to be operating erratically, try to diagnose and correct the problem
using the following instructions. If the problem persists, consult with qualified Sony
personnel.
For details on the symptoms, see the Operating Instructions contained in the CD-ROM.
Power
Symptom
The power is not turned on. • The AC power cable is not connected.
Picture
Symptom
No picture.
The picture is noisy.
On-screen display does not
appear.
Color balance is incorrect.
The picture is too dark.
Cause and Remedy
c Connect the AC power cable firmly.
• The lamp or lamp cover is not secured.
c Close the lamp or lamp cover securely.
Cause and Remedy
The power is not turned on.
c Turn on the power.
• A cable is disconnected or the connections are wrong.
c Check that the proper connections have been made.
• The Lens shutter is closed.
c Open the Lens shutter.
• Input selection is incorrect.
c Select the input source correctly.
• The picture is muted.
c Press the PIC MUTING key to release the picture muting.
• The computer signal is not set to output to an external monitor or
set to output both to an external monitor and a LCD monitor of a
computer.
c Set the computer signal to output only to an external monitor .
The connecting cable may not be connected properly.
c Check if the connecting cable is connected properly.
"Status" in the Setup menu has been set to "Off."
c Set "Status" in the Setup menu to "On".
The image quality setting is not proper.
c Set the image quality on the Picture menu.
c You can reset all values to default.
The setting of "Input-A Signal Sel." in the Setup menu is incorrect.
c Select "Computer," "Video GBR" or "Component" correctly
according to the input signal.
• The projector is set to the wrong color system.
c Set "Color System" in the Setup menu to match the color system
being input.
• Contrast or brightness has not been adjusted properly.
c Adjust the Contrast or Brightness in the Picture menu properly.
c You can reset all values to default.
• The lamp has burnt out or is dim.
c Check "Lamp Timer" on the Information menu.
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Troubleshooting
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