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Troubleshooting
Trouble
ActiveSync install fails
Handset is connected
to PC via USB Cable,
but not recognized
ActiveSync does not
automatically activate
Handset files do not
synch
Web browser favorites
are not synchronized
Handset is connected
to PC via USB Cable,
but handset files can-
not be viewed on PC
11-12
Antivirus/Firewall software may affect installation.
Close application(s) temporarily and try again.
Install Outlook 2002 or later.
Confirm that USB Cable is firmly connected.
Confirm ActiveSync Connection Settings:
ファイル
(File)
接続を有効にする
Check USB
connections) and
を開く
ActiveSync
device connects).
Close all PC applications.
Reboot PC.
モバイルのお気に入り
for synchronization.
Confirm ActiveSync Connection Settings:
ツール
(Tools)
Check
Favorites are synchronized for Internet Explorer
6.0 or above only. Not valid for other browsers.
Confirm ActiveSync installation and synch settings.
View handset files on PC via ActiveSync.
Check/Action
接続の設定
(Connection Settings).
(Allow USB
デバイスとの接続時に
(Open ActiveSync when my
(Mobile Favorites) are set
オプション
(Options)
(Favorites).
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Table of Contents
Troubleshooting
