Related Manuals for Lancom LC-1823
Summary of Contents for Lancom LC-1823
- Page 1 . . . c o n n e c t i n g y o u r b u s i n e s s LANCOM VoIP Router Handbuch TK-Anlagenfunktionen Manual PBX Functionalities...
- Page 2 LANCOM VoIP Routers PBX Functionalities...
- Page 3 The reproduction and distribution of the documentation and software supplied with this product and the use of its contents is subject to written authorization from LANCOM Systems. We reserve the right to make any alterations that arise as the result of technical development.
- Page 4 The LAN interfaces allow additional SIP telephones or softphones in the internal network to be connected up as well. LANCOM Routers provide PBX functions via Voice over IP, making them a technically mature alternative to conventional ISDN PBXs. They are ideal for smaller companies, branch offices and telecommuters.
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Page 5: Table Of Contents
3.1 This is how you draw up a dialing plan 3.1.1 PBX users 3.1.2 Hunt groups 3.2 This is how you configure the LANCOM Business-VoIP-Router as a 3.3 This is how you configure your telephones and terminal equipment 3.3.1 Analog telephones 3.3.2 ISDN telephones... - Page 6 5.1 Requirements for installation 5.1.1 System requirements 5.1.2 Package content 5.1.3 Configuration computer with the Windows operating sys- 5.1.4 Up-to-date LANconfig 5.1.5 Up-to-date firmware in the LANCOM 5.2 Online registration 5.3 Activating the LANCOM VoIP-Option 5.4 Checking the activation 6 Extended functions 6.1 Setting up call forwarding in the telephone exchange...
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Page 7: Introduction
¿ Configuring the PBX functions ´ Activation of the VoIP-32 Option This description is limited to a description of operating the LANCOM Business-VoIP-Router as a "stand-alone" PBX. For information on other LANCOM Business-VoIP-Router issues such as the combination with existing ISDN PBX systems, connection to an upstream SIP PBX, configuring SIP trunks, or similar matters, please refer to your product's user manual and/or the reference manual. -
Page 8: Hardware Installation
LANCOM 1723 VoIP and LANCOM 1823 VoIP The VoIP routers LANCOM 1723 VoIP and LANCOM 1823 VoIP feature two ISDN interfaces, two LAN interfaces, two connectors for analog terminal devices and the option to connect an analog line to the exchange. This range of options is capable of supporting a sophisticated telephony infrastructure. - Page 9 · » Connecting to the LAN – First of all connect your LANCOM Business- VoIP-Router to the LAN. Plug in one end of the supplied network cable (green connectors) to a LAN connector on the device ³, and the other end into an available network connector socket in your local network or a free socket on a switch or hub.
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Page 10: Lancom 1722 Voip
ISDN channels for incoming and outgoing calls to the public telephone network. To operate in this mode, all 10 of the DIP switches on the underside of the LANCOM 1722 VoIP must be in the down position! Set the DIP... - Page 11 · » Connecting to the LAN – First of all connect your LANCOM 1722 VoIP to the LAN. Plug in one end of the supplied network cable (green connectors) to a LAN connector on the device ³, and the other end into an available network connector socket in your local network or a free socket on a switch or hub.
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Page 12: Lancom 1724 Voip
To operate in this mode, all 10 of the DIP switches on the underside of the LANCOM 1724 VoIP must be in the down position! Set the DIP switches 1 to 4—supplied ex-factory in the up position—to the down position. - Page 13 · » Connecting to the LAN – First of all connect your LANCOM 1724 VoIP to the LAN. Plug in one end of the supplied network cable (green connectors) to a LAN connector on the device ³, and the other end into an available network connector socket in your local network or a free socket on a switch or hub.
- Page 14 LANCOM VoIP Routers: PBX Functionalities Chapter 2: Hardware installation Connections LANCOM 1724 VoIP LA NC OM ES -1 10 8P NTBA LA N CO M 17 24 Vo IP ETH 2 ETH 1 ETH 4 USB Con fig ETH 3...
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Page 15: Configuring The Voip Functions
Chapter 3: Configuring the VoIP functions 3 Configuring the VoIP functions Prerequisites for the configuration of the VoIP functions in a LANCOM Business-VoIP-Router are suitable basic settings and a functional Internet connection. To this end, please ensure that you use the Wizards in LANconfig to configure the basic settings, the Internet connection and the security settings before you configure VoIP. - Page 16 LANCOM VoIP Routers: PBX Functionalities Chapter 3: Configuring the VoIP functions Internal User or group Ext. tel. number/ Device type Connection (SIP, Telephone name MSN/DDI (Telephone, ISDN, analog) number Fax) 10 (hunt group) 20 (hunt group) 30 (hunt group)
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Page 17: Hunt Groups
Members Distribution Forwarding Forwarding time target This is how you configure the LANCOM Business- VoIP-Router as a PBX Under LANconfig, start the setup wizard for configuring the VoIP Call Manager. Choose the option 'Select connections from a multiplicity of possibilities'. - Page 18 You then select the type of telephones that are to be used: SIP, ISDN or analog users (analog users are not available on all models). Set the country in which the LANCOM Business-VoIP-Router is to be operated. The local VoIP domain can be left as 'internal', unless a different domain is required for operation with another system (in most cases this is unnecessary).
- Page 19 LANCOM VoIP Routers: PBX Functionalities Chapter 3: Configuring the VoIP functions You then activate your ISDN or analog connection for voice communications, so that you can use this connection to telephone to the public telephone network. With an ISDN connection, you can select which of the available ISDN interfaces is to be used for external telephone calls.
- Page 20 LANCOM VoIP Routers: PBX Functionalities Chapter 3: Configuring the VoIP functions You can skip the configuration of SIP users, assuming that you do not require the SIP users to register with user name and password. If your model has free ISDN interfaces for connecting ISDN terminal equipment, you can select which of these interfaces are to be used for connecting internal terminal devices.
- Page 21 LANCOM VoIP Routers: PBX Functionalities Chapter 3: Configuring the VoIP functions For each ISDN terminal device that is connected, you can define the corresponding internal telephone number and the associated external MSN or DDI. At the same time you select the ISDN interface that the terminal device is connected to.
- Page 22 This is only possible if you do not use spontaneous outside line access. When using the LANCOM Business-VoIP-Router as a PBX, we recommend that you deactivate spontaneous outside line access. This ensures that the leading zero for external calls has to be entered, a procedure that is familiar to users of conventional PBXs.
- Page 23 Further information on the function of call routes and their significance is available in the LCOS reference manual. Well done! You have configured the LANCOM VoIP Router as the local PBX. Please observe the following information to set up the various terminal devices.
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Page 24: This Is How You Configure Your Telephones And Terminal Equipment
ISDN telephones The use of ISDN telephones requires the configuration of the MSN in the terminal device. To make use of PBX functions in the LANCOM Business-VoIP- Router, the parameters "ECT" and "Keypad" have to be checked and/or set. If necessary, please refer to the documentation for your device for ... -
Page 25: Sip Telephones
Telephone settings Functions Keypad. 3.3.3 SIP telephones Similar to ISDN telephones, SIP telephones also require a setting for the telephone number that the device is to react to. If the LANCOM business VoIP... - Page 26 SIP realm by DNS only requires this number in order to register. It is very easy to set up the telephone number on a telephone that supports LANCOM Easy Setup: After starting the SIP telephone in its factory settings, it may be necessary to make some basic settings such as language, time, time zone, etc.
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Page 27: Software Telephones (Sip Softphones)
Display name: Name of the user as it is to be displayed at the remote site. Domain/realm: Internal VoIP domain for the LANCOM. SIP proxy: Internal VoIP domain for the LANCOM. User name: Internal number for the user. If necessary, please refer to the documentation for your softphone for ... - Page 28 Further information about faxing with T.38 is available in the LCOS reference manual. Now you have found out a great deal about setting up a LANCOM Business- VoIP-Router as a PBX in combination with a variety of different terminal equipment.
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Page 29: Pbx Functions In The Lancom Business-Voip-Router
("redirect call") as set up in advance. Call forwarding with SIP-based VoIP telephony uses a different technology to that used formerly, and yet the implementation of this function in the LANCOM Business-VoIP-Router means that its operation is almost identical for all types of terminal device. -
Page 30: Spontaneous Call Management By The User
Spontaneous call management by the user Functions for spontaneous call management Calls can be managed on an individual basis and the LANCOM Business-VoIP-Router supports the services known from the ISDN network: With call hold the user can place an active call into a wait state. In this state, the user can for example make a call to another person. - Page 31 LANCOM VoIP Routers: PBX Functionalities Chapter 4: PBX functions in the LANCOM Business- VoIP- Router These functions can be used to manage calls as follows: Holding/consulting and continuing with calls ISDN Analog To place a call on hold, press the Flash/Call hold key (or 'F' on analog...
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Page 32: Configure Permanent Call Forwarding
LANCOM VoIP Routers: PBX Functionalities Chapter 4: PBX functions in the LANCOM Business- VoIP- Router Call transfer, consult ISDN Analog Dial the number for the second caller while the first call is on hold. 123456789 123456789 123456789 If you cannot reach the second caller, you can return to the call which is on hold by pressing the hold key. - Page 33 LANCOM VoIP Routers: PBX Functionalities Chapter 4: PBX functions in the LANCOM Business- VoIP- Router The setting for call-forwarding is displayed for each user in LANmonitor with the symbol shown in the margin. The values set for forwarding target and delay time can be displayed in the details for each user.
- Page 34 LANCOM VoIP Routers: PBX Functionalities Chapter 4: PBX functions in the LANCOM Business- VoIP- Router Configuring call forwarding in the LANCOM Business-VoIP-Router To configure call forwarding in LANconfig, go toVoIP Call Manager Users User settings: Select the internal telephone number that call forwarding applies to.
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Page 35: Hunt Groups With Call Distribution
LANCOM VoIP Routers: PBX Functionalities Chapter 4: PBX functions in the LANCOM Business- VoIP- Router call-forwarding targets just as you would dial the subscriber from the local telephone network. If you have deactivated spontaneous outside line access and you have to dial a zero for outside calls, place a leading zero before the call forwarding target here as well. - Page 36 LANCOM VoIP Routers: PBX Functionalities Chapter 4: PBX functions in the LANCOM Business- VoIP- Router anybody in a certain department or with a certain function. In this case, telephone infrastructure collects multiple users into hunt groups where they can all be reached under a single shared telephone number.
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Page 37: Multi-Login
For subscribers using multiple terminal devices, e.g. a softphone on PC and a "normal" telephone on the desktop, multiple SIP, ISDN or analog telephones all using the same internal telephone number can log on to the LANCOM Business-VoIP-Router. Multi-login telephones behave like a single user in a hunt group set for 'simultaneous' call distribution (parallel call/twinning): ³... -
Page 38: Calling Line Identification Restriction (Clir)
Often, this behavior can be set up to occur generally or on a call-by-call basis. If you activate CLIR in the LANCOM Business-VoIP-Router directly in the user settings for SIP, ISDN or analog users, the number will always be restricted, whatever settings the user makes in the terminal equipment. - Page 39 LANCOM VoIP Routers: PBX Functionalities Chapter 4: PBX functions in the LANCOM Business- VoIP- Router Trusted Area Caller ID Caller ID Caller ID Caller ID SIP-Line Benutzer VoIP-Router VoIP-Router Vermittlungsstelle Gegenstelle CLIR=ON CLIR=ON In this case the line to the SIP provider is flagged as belonging to a "trusted area".
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Page 40: Installing The Lancom Voip-Option
To install the LANCOM VoIP-Option you require a computer with a current Windows operating system. Alternatively, activation can be performed via WEBconfig. The computer must have access to the LANCOM device that is to be configured. Access may be via the local network or even via remote access. -
Page 41: Up-To-Date Lanconfig
be sent to you on online registration. The LANCOM VoIP-Option is supplied with a proof of license. This has a license number printed on it. This license number gives you one opportunity to register with LANCOM Systems and to receive an activation code. -
Page 42: Activating The Lancom Voip-Option
All information is of course treated with the strictest confidence. Online entry of registration information Start a web browser and access the LANCOM Systems web site under www.lancom.eu/routeroptions. Enter the information as required and follow the subsequent instructions. -
Page 43: Checking The Activation
LANCOM VoIP Routers: PBX Functionalities Chapter 5: Installing the LANCOM VoIP- Option Checking the activation You can check if the online activation of your LANCOM VoIP-Option was successful by selecting the device in LANconfig and selecting the menu item Device Properties. -
Page 44: Extended Functions
6 Extended functions This section introduces extended functions that demand a more in-depth understanding of the PBX in the LANCOM Business-VoIP-Router and of PBXs in general. Please refer to the LCOS reference manual where necessary. Setting up call forwarding in the telephone exchange Within ISDN networks, terminal devices (telephones) use a set of control sequences—the so-called ISDN facilities—for communications with the... - Page 45 LANCOM VoIP Routers: PBX Functionalities Chapter 6: Extended functions In order for call forwarding to be handled by the exchange in combination with the PBX in the LANCOM Business-VoIP-Router, three entries are required in the call-routing table: Called no. Comment Target no.
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Page 46: Life-Line Support For Isdn Telephones
Life-line support for ISDN telephones Life-line support allows LANCOM Business-VoIP-Routers to continue to provide telephony to any connected ISDN telephones, even if the LANCOM device is unconfigured and/or in case of power outage. To ensure that this function works, the telephone numbers are mapped twice between the ISDN NTBA and the terminal equipment. - Page 47 Chapter 6: Extended functions If the internal MSN in the ISDN user settings agree with the external MSN, then the ISDN telephone can be operated without the LANCOM Business- VoIP-Router just as if it were directly connected to the NTBA.
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Page 48: Messages About Calls
Chapter 6: Extended functions Alternatively, the ISDN telephone can delegate the transfer of the two active calls to the exchange. In this case the LANCOM Business-VoIP-Router works as the exchange, leaving the ISDN telephone lines free to conduct further calls. - Page 49 LANCOM VoIP Routers: PBX Functionalities Chapter 6: Extended functions external, incoming, outgoing), a message is generated containing information such as the source and target number, start-time and end-time of the call, etc. For SYSLOG messaging set up a SYSLOG client (LANconfig Log &...
- Page 50 LANCOM VoIP Routers: PBX Functionalities Index Index Analog telephone 14 G0.711 Analog Terminal Adapter Hunt group 6 Attended call transfer Call forwarding 6 Installation Call route Internal telephone number 14 Call router codec Internet Facsimilé Protocol Consulting ISDN facilities ISDN interface 7...
- Page 51 LANCOM VoIP Routers: PBX Functionalities Index Point-to-multipoint connection 7 Softphone Point-to-point connection Spontaneous outside line access 21 Support Swap Realm Redirect calls Reference manual T.38 standard Registrar Transfer Sequential Unattended call transfer Serial number User 6 Simultaneous User manual SIP PBX...