Warranty - Medisana MediTouch Instruction Manual

8.1 Warranty and repair terms
Please contact your supplier or the service centre in case of a
claim under the warranty. If you have to return the device,
please enclose a copy of your receipt and state what the
defect is.
The following warranty terms apply:
1. The warranty period for MEDISANA products is three
years from date of purchase. In case of a warranty claim,
the date of purchase has to be proven by means of the
sales receipt or invoice.
2. Where defects in materials or workmanship arise we will
repair or replace free of charge with in the warranty
period.
3. Repairs under warranty do not extend the warranty period
either for the unit or for the replacement parts.
4. The following is excluded under the warranty:
a. All damage which has arisen due to improper treat-
ment, e.g. non observance of the user instructions.
b. All damage which is due to repairs or tampering by the
customer or unauthorised third parties.
c. Damage which has arisen during transport from the
manufacturer to the consumer or during transport to
the service centre.
d. Accessory parts which are subject to normal wear and
tear, such as battery, lancing device and disposable
items etc.
5. Liability for direct or indirect consequential losses caused
by the unit are excluded even if the damage to the unit is
accepted as a warranty claim.
MEDISANA AG
Jagenbergstraße 19 · 41468 NEUSS · GERMANY
E-Mail: info@medisana.de
Internet: www.medisana.de
Service:
MEDISANA Healthcare UK Ltd, Emery House,
Greatbridge Road, Romsey, Hampshire SO51 0AD
Hotline - 0844 888 3090
Mon-Fri 8am - 9pm · Sat/Sun 9am - 8pm,
except bank holidays
(international 0044 844 888 3090)
E-mail: customerservice@medisana.co.uk
Internet: www.meditouch.co.uk

8 Warranty

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