Troubleshooting - Motorola MILESTONE User Manual

PUK code
To unlock your SIM PIN, you need to enter your PIN
unlock code (PUK code) when prompted.
Note: Your PUK code is provided by your service
provider.
Forgot your pattern or passcode?
If you forget your pattern or passcode, see your
service provider.
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Troubleshooting

Troubleshooting
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Crash recovery
In the unlikely event that your phone stops responding
to taps and key presses, try a quick reset. Remove the
back cover and battery ("Assemble & charge" on
page 3), then replace and switch your phone on as
usual.
Reset
To reset your phone to factory settings and erase all
the data on your phone, tap Menu
Privacy Factory data reset
> >
Warning: All data on your phone will be deleted.
Service & repairs
If you have questions or need assistance, go to
www.motorola.com/mymilestone, where you can
select from a number of customer care options. You
can also contact the Motorola Customer Support
Center at 1 800 331 6456 (United States),
1 888 390 6456 (TTY/TDD United States for hearing
impaired), or 1 800 461 4575 (Canada).
Settings
>
Reset phone
> .