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CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.
CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARDS: CSA 2.33, ANSI Z21.88 FOR VENTED GAS FIREPLACE HEATERS.
CERTIFIED FOR CANADA AND UNITED STATES USING ANSI/CSA METHODS.

SAFETY INFORMATION

WARNING
!
If the information in these instructions
are not followed exactly, a fi re or
explosion may result causing property
damage, personal injury or loss of life.
- Do not store or use gasoline or other fl ammable
vapors and liquids in the vicinity of this or any
other appliance.
- WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance.
Do not touch any electrical switch; do not use
any phone in your building.
Immediately call your gas supplier from a
neighbour's phone. Follow the gas supplier's
instructions.
If you cannot reach your gas supplier, call the
fi re department.
- Installation and service must be performed by a
qualifi ed installer, service agency or the supplier.
This appliance may be installed as an OEM
installation in manufactured home (USA only) or
mobile home and must be installed in accordance
with the manufacturer's instructions and the
Manufactured Home Construction and Safety
Standard, Title 24 CFR, Part 3280, in the United
States or the Standard for Installation in Mobile
Homes, CAN/CSA Z240 MH, in Canada.
This appliance is only for use with the type(s) of
gas indicated on the rating plate. A conversion kit
is supplied with the appliance.
Phone (705)721-1212 • Fax (705)722-6031 • www.napoleonfi replaces.com • ask@napoleonproducts.com
$10.00
INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE.
OPERATING INSTRUCTIONS
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada /
103 Miller Drive, Crittenden, Kentucky, USA, 41030
INSTALLATION AND
WHD31N
NATURAL GAS
WHD31P
WARNING
!
PROPANE
HOT GLASS WILL CAUSE
BURNS.
DO NOT TOUCH GLASS UNTIL
COOLED.
NEVER ALLOW CHILDREN TO
TOUCH GLASS.
1.28A
W415-0933 / C / 06.28.11
1

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Summary of Contents for Napoleon WHD31N

  • Page 1: Safety Information

    NEVER ALLOW CHILDREN TO TOUCH GLASS. Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030 Phone (705)721-1212 • Fax (705)722-6031 • www.napoleonfi replaces.com • ask@napoleonproducts.com $10.00...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS INSTALLATION OVERVIEW INTRODUCTION DIMENSIONS 2.1.1 CONVEX SURROUND (S31CV) 2.1.2 RECTANGULAR SURROUND (S31R) GENERAL INSTRUCTIONS GENERAL INFORMATION RATING PLATE INFORMATION VENTING VENTING LENGTHS AND COMPONENTS TYPICAL VENT INSTALLATION SPECIAL VENT INSTALLATIONS 3.3.1 PERISCOPE TERMINATION VENT TERMINAL CLEARANCES VENTING APPLICATION FLOW CHART DEFINITIONS ELBOW VENT LENGTH VALUES HORIZONTAL TERMINATION...
  • Page 3: Installation Overview

    1.0 INSTALLATION OVERVIEW Venting, see Mantel, see “VENTING” and “MINIMUM “INSTALLATION” CLEARANCES TO sections. COMBUSTIBLES” section. Rating plate, see “RATING PLATE INFORMATION” section. Side Wall Surround, see “FINISHING” section. Side Wall, see “MINIMUM CLEARANCES TO COMBUSTIBLES” section. W415-0933 / C / 06.28.11...
  • Page 4: Introduction

    2.0 INTRODUCTION WARNING • THIS APPLIANCE IS HOT WHEN OPERATED AND CAN CAUSE SEVERE BURNS IF CONTACTED. • ANY CHANGES OR ALTERATIONS TO THIS APPLIANCE OR ITS CONTROLS CAN BE DANGEROUS AND IS PROHIBITED. • Do not operate appliance before reading and understanding operating instructions. Failure to operate appliance according to operating instructions could cause fi...
  • Page 5: Dimensions

    DIMENSIONS 2.1.1 CONVEX SURROUND (S31CV) ” ” 27” ” ” ” ” ELECTRICAL ” INLET ” INLET ” 2.1.2 RECTANGULAR SURROUND (S31R) ” ” 27” 28” ” ” ” ” ELECTRICAL ” INLET INLET ” W415-0933 / C / 06.28.11...
  • Page 6: General Instructions

    GENERAL INSTRUCTIONS WARNING ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RUN OUT, WITH THE GLASS DOOR OPENED OR REMOVED. PROVIDE ADEQUATE CLEARANCE FOR SERVICING AND OPERATING THE APPLIANCE. PROVIDE ADEQUATE VENTILATION. NEVER OBSTRUCT THE FRONT OPENING OF THE APPLIANCE. OBJECTS PLACED IN FRONT OF THE APPLIANCE MUST BE KEPT A MINIMUM OF 48”...
  • Page 7: General Information

    VENT SIDES/BOTTOM 1” COTES 7” EVENT SUPERIEUR 2” COTES DE L’EVENT / EVENT INFERIEUR 1” WOLF STEEL LTD. 24 NAPOLEON ROAD, BARRIE, ON, L4M 0G8 CANADA SERIAL NUMBER WHD31 / NO. DE SERIE W385-0529 / B W415-0933 / C / 06.28.11...
  • Page 8: Venting

    3.0 VENTING WARNING RISK OF FIRE, MAINTAIN SPECIFIED AIR SPACE CLEARANCES TO VENT PIPE AND APPLIANCE. IF VENTING IS INCLUDED WITH SPACERS THE VENT SYSTEM MUST BE SUPPORTED EVERY 3 FEET FOR BOTH VERTICAL AND HORIZONTAL RUNS. USE SUPPORTS OR EQUIVALENT NON-COMBUSTIBLE STRAPPING TO MAINTAIN THE REQUIRED CLEARANCE FROM COMBUSTIBLES.
  • Page 9: Venting Lengths And Components

    VENTING LENGTHS AND COMPONENTS Use only Wolf Steel, Simpson Dura-Vent, Selkirk Direct Temp, American Metal Amerivent or Metal-Fab venting components. Minimum and maximum vent lengths, for both horizontal and vertical installations, and air terminal locations for either system are set out in this manual and must be adhered to. For Simpson Dura-Vent, Selkirk Direct Temp, American Metal Amerivent and Metal-Fab follow the installation procedure provided with the venting components.
  • Page 10: Typical Vent Installation

    TYPICAL VENT INSTALLATION 16" MINIMUM 40 FT MAXIMUM 3 FT MINIMUM 14" MAXIMUM (USE RIGID VENT ONLY) 19 1/2" MINIMUM 19 1/2" PLUS RISE* Appliance shown without surround. * See "VENTING" section W415-0933 / B / 06.28.11...
  • Page 11: Special Vent Installations

    SPECIAL VENT INSTALLATIONS 3.3.1 PERISCOPE TERMINATION Use the periscope kit to locate the air termination above grade. The periscope must be installed so that when fi nal grading is completed, the bottom air slot is located a minimum 12” above grade. The maximum allowable vent length is 10’. 12"...
  • Page 12: Vent Terminal Clearances

    VENT TERMINAL CLEARANCES COVERED BALCONY APPLICATIONS ††* = 3 feet = 2 x ACTUAL feet INSTALLATIONS CANADA U.S.A. 12” 12” Clearance above grade, veranda porch, deck or balcony. 12” 9” Clearance to windows or doors that open. Δ Δ 12” * 12”...
  • Page 13: Venting Application Flow Chart

    VENTING APPLICATION FLOW CHART REAR EXIT Horizontal Termination Vertical Termination Vertical rise is equal Vertical rise is equal Vertical rise is less Vertical rise is less to or greater than to or greater than than horizontal run than horizontal run the horizontal run the horizontal run Horizontal run +...
  • Page 14: Horizontal Termination

    HORIZONTAL TERMINATION ) < (V Simple venting configuration See graph to determine the required vertical rise V for the required (only two 90° elbows) horizontal run H 38.3 REQUIRED VERTICAL RISE IN FEET V 12.5 17.5 HORIZONTAL VENT RUN PLUS OFFSET IN FEET H The shaded area within the lines represents acceptable values for H and H For vent configurations requiring more than two 90°...
  • Page 15 ) > (V Simple venting configuration See graph to determine the required vertical rise V for the (only two 90° elbows) required horizontal run H REQUIRED VERTICAL RISE IN INCHES V 12.5 17.5 19.25 HORIZONTAL VENT RUN PLUS OFFSET IN FEET H The shaded area within the lines represents acceptable values for H and H...
  • Page 16: Vertical Termination

    VERTICAL TERMINATION ) < (V See graph to determine the required vertical rise V for the Simple venting configurations. required horizontal run H REQUIRED VERTICAL RISE IN FEET V HORIZONTAL VENT RUN PLUS OFFSET IN FEET H The shaded area within the lines represents acceptable values for H and V For vent configurations requiring more than one 90°...
  • Page 17 ) > (V See graph to determine the required vertical rise V for the Simple venting configurations. required horizontal run H REQUIRED VERTICAL RISE IN FEET V HORIZONTAL VENT RUN PLUS OFFSET IN FEET H The shaded area within the lines represents acceptable values for H and v For vent configurations requiring more than one 90°...
  • Page 18: Installation

    4.0 INSTALLATION WARNING FOR SAFE AND PROPER OPERATION OF THE APPLIANCE, FOLLOW THE VENTING INSTRUCTIONS EXACTLY. ALL INNER EXHAUST AND OUTER INTAKE VENT PIPE JOINTS MAY BE SEALED USING EITHER RED RTV HIGH TEMP SILICONE SEALANT W573-0002 (NOT SUPPLIED) OR BLACK HIGH TEMP MILL PAC W573-0007 (NOT SUPPLIED) WITH THE EXCEPTION OF THE APPLIANCE EXHAUST FLUE COLLAR WHICH MUST BE SEALED USING MILL PAC.
  • Page 19: Horizontal Installation

    HORIZONTAL INSTALLATION Level and affi x the mounting template to the wall at the desired location and height. The centre of the vent pipe must be located VENT between wall studs. RIGID Using the template, mark the holes for the FIRESTOP vent, gas and electrical outlets, and mounting SPACER...
  • Page 20: Using Flexible Vent Components

    USING FLEXIBLE VENT COMPONENTS WARNING DO NOT ALLOW THE INNER FLEX PIPE TO BUNCH UP ON HORIZONTAL OR VERTICAL RUNS AND ELBOWS. KEEP IT PULLED TIGHT. SPACERS ARE ATTACHED TO THE INNER FLEX PIPE AT PREDETERMINED INTERVALS TO MAINTAIN AN EVEN AIR GAP TO THE OUTER FLEX PIPE.
  • Page 21: Horizontal Air Terminal Installation

    4.3.2 HORIZONTAL AIR TERMINAL INSTALLATION Stretch the inner fl ex pipe to the required length taking into account the additional length needed for the fi nished wall surface. Slip the vent pipe a minimum of 2” over the CAULKING inner sleeve of the air terminal and secure with 3 #8 screws.
  • Page 22: Vertical Air Terminal Installation (Flexible)

    4.3.4 VERTICAL AIR TERMINAL INSTALLATION (FLEXIBLE) WARNING MAINTAIN A MINIMUM 2” SPACE BETWEEN THE AIR INLET BASE AND THE STORM COLLAR. Fasten the roof support to the roof using the screws provided. The roof support is optional. In this case the venting is to be adequately supported using either an alternate method suitable to the authority having jurisdiction or the optional roof support.
  • Page 23: Using Rigid Vent Components

    USING RIGID VENT COMPONENTS The vent system must be supported approximately every 3 feet for both vertical and horizontal runs. Use Wolf Steel Ltd. support ring assembly or equivalent noncombustible strapping to maintain the minimum clearance to combustibles for both vertical and horizontal runs. All inner exhaust and outer intake vent pipe joints may be sealed using either red high temperature silicone sealant W573-0002 (not supplied) or black high temperature sealant W573-0007 Mill Pac (not supplied) with the exception of the appliance exhaust fl...
  • Page 24: Vertical Air Terminal Installation (Rigid)

    4.4.3 VERTICAL AIR TERMINAL INSTALLATION (RIGID) Move the appliance into position. INNER PIPE Fasten the roof support to the roof using the screws provided. The roof support is optional. In this case the venting is to be adequately supported using either an alternate method suitable to the authority having jurisdiction or the optional roof support.
  • Page 25: Mounting The Appliance

    MOUNTING THE APPLIANCE Guide the vent pipe through the shield on the mounting plate and secure the appliance to the mounting as illustrated using 8 screws. GAS INSTALLATION WARNING RISK OF FIRE, EXPLOSION OR ASPHYXIATION. ENSURE THERE ARE NO IGNITION SOURCES SUCH AS SPARKS OR OPEN FLAMES.
  • Page 26: Mobile Home

    Installation and servicing to be done by a qualifi ed installer. Move the appliance into position and secure. If equipped with a fl ex connector the appliance is designed to accept a 1/2” gas supply. Without the connector it is designed to accept a 3/8” gas supply. The appliance is equipped with a manual shut off valve to turn off the gas supply to the appliance.
  • Page 27: Minimum Clearance To Combustibles

    MINIMUM CLEARANCE TO COMBUSTIBLES The front trims for the WHD31 are different sizes. See “DIMENSIONS” section prior to mounting the appliance. MINIMUM CLEARANCE TO COMBUSTIBLE CONSTRUCTION FROM APPLIANCE AND VENT SURFACES: 0” to wall mounting plate 1” to bottom and sides of vent pipe* 2”...
  • Page 28: Finishing

    5.0 FINISHING WARNING RISK OF FIRE! NEVER OBSTRUCT THE FRONT OPENING OF THE APPLIANCE. DO NOT STRIKE, SLAM OR SCRATCH GLASS. DO NOT OPERATE APPLIANCE WITH GLASS REMOVED, CRACKED, BROKEN OR SCRATCHED. 72.4 HOUSING PANEL INSTALLATION Secure the housing panels as illustrated using the 17 #8 X 3/8” screws supplied. - 4 screws secure the top housing panel.
  • Page 29: Door Removal / Installation

    DOOR REMOVAL / INSTALLATION WARNING GLASS MAY BE HOT, DO NOT TOUCH GLASS UNTIL COOLED. THE DOOR LATCHES ARE PART OF A SAFETY SYSTEM AND MUST BE PROPERLY ENGAGED. DO NOT OPERATE THE APPLIANCE WITH LATCHES DISENGAGED. FACING AND/OR FINISHING MATERIALS MUST NOT INTERFERE WITH AIR FLOW THROUGH AIR OPENINGS, LOUVRES OPENINGS, OPERATION OF LOUVRES OR DOORS OR ACCESS FOR SERVICE.
  • Page 30: Glass Media

    GLASS MEDIA WARNING CLEAN THE GLASS MEDIA PRIOR TO INSTALLATION. BEFORE APPLYING THE CLEANED GLASS, ENSURE THAT IT IS DRY. DO NOT CHANGE OR SUBSTITUTE THE GLASS MEDIA MATERIAL PROVIDED WITH THIS APPLIANCE. IF REPLACING, USE ONLY THE REPLACEMENT GLASS MEDIA AVAILABLE FROM YOUR AUTHORIZED DEALER / DISTRIBUTOR.
  • Page 31: Optional Installation

    6.0 OPTIONAL INSTALLATION SAFETY SCREEN INSTALLATION Remove the 3 screws that secure the door. RETAINING BRACKETS Place the bottom of the safety screen (X3) into the door retainer. Pivot the top of the safety screen to the door frame and secure by using 3 screws to attach the safety screen and door retainer brackets.
  • Page 32: Electrical Information

    7.0 ELECTRICAL INFORMATION HARD WIRING CONNECTION It is necessary to hard wire this appliance. Permanently framing the appliance with an enclosure, requires the appliance junction box to be hard wired. This appliance must be electrically connected and grounded in accordance with local codes. In the absence of local codes, use the current CSA C22.1 Canadian electrical code in Canada or the ANSI/NFPA 70-1996 National electrical code in the United States.
  • Page 33: Operation

    8.0 OPERATION When lit for the fi rst time, the appliance will emit a slight odour for a few hours. This is a normal temporary con- dition caused by the “burn-in” of internal paints and lubricants used in the manufacturing process and will not occur again.
  • Page 34: Adjustments

    9.0 ADJUSTMENTS PILOT BURNER ADJUSTMENT Adjust the pilot screw to provide properly sized fl ame. Turn in a clockwise direction to reduce the gas fl ow. Check Pressure Readings: Inlet pressure can be checked by turning screw (A) counter- clockwise 2 or 3 turns and then placing pressure gauge tubing over the test point.
  • Page 35: Flame Characteristics

    FLAME CHARACTERISTICS It’s important to periodically perform a visual check of the pilot and burner fl ames. Compare them to the illustra- tions provided. If any fl ames appear abnormal call a service person. 3/8” - 1/2” Approximate fl ame height 4”...
  • Page 36: Care Of Plated Parts

    10.2 CARE OF PLATED PARTS If the appliance is equipped with plated parts, you must clean fi ngerprints or other marks from the plated surfaces before operating the appliance for the fi rst time. Use a glass cleaner or vinegar and towel to clean. If not cleaned properly before operating for the fi...
  • Page 37: Replacements

    COMPONENTS REF NO. PART NO. DESCRIPTION W010-2334 BLACK DOOR FRAME W725-0065 NATURAL GAS VALVE W725-0066 PROPANE GAS VALVE W385-0334 NAPOLEON® LOGO W010-1865 PILOT ASSEMBLY NG W010-1866 PILOT ASSEMBLY LP W240-0011 ELECTRODE W245-0025 SENSOR W455-0069 PILOT INJECTOR - NATURAL GAS W455-0068...
  • Page 38 COMMON TERMINAL KITS REF NO. PART NO. DESCRIPTION GD201 PERISCOPE GD222 WALL TERMINAL KIT ROOF TERMINAL KITS REF NO. PART NO. DESCRIPTION GD110 - 1/12 TO 7/12 PITCH W670-0006 AIR TERMINAL W490-0073 4/7 INNER/OUTER SLEEVE W010-0567 ROOF SUPPORT W263-0054 ROOF FLASHING W170-0063 STORM COLLAR GD111 - 8/12 TO 12/12 PITCH...
  • Page 39 34 33 W415-0933 / C / 06.28.11...
  • Page 40: Troubleshooting

    12.0 TROUBLESHOOTING WARNING ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RAN OUT, WITH THE GLASS DOOR OPEN OR REMOVED. TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE. APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED. DO NOT USE ABRASIVE CLEANERS.
  • Page 41 SYMPTOM PROBLEM TEST SOLUTION Carbon is being Air shutter has become Ensure air shutter opening is free of lint or other deposited on blocked. obstructions. glass, logs, Flame is impinging on the Check that the glass, logs, rocks or media are rocks, media glass, logs, rocks, media correctly positioned.
  • Page 42 SYMPTOM PROBLEM TEST SOLUTION White / grey fi lm Sulphur from fuel is being Clean the glass, see “CARE OF GLASS” section forms. deposited on glass, logs or DO NOT CLEAN GLASS WHEN HOT. combustion chamber If deposits are not cleaned off regularly, the glass surfaces.
  • Page 43: Warranty

    All parts replaced under the President’s Limited Lifetime Warranty Policy are subject to a single claim. During the fi rst 10 years NAPOLEON® will replace or repair the defective parts covered by the lifetime warranty at our discretion free of charge. From 10 years to life, NAPOLEON®...
  • Page 44: Service History

    14.0 SERVICE HISTORY 43.1 W415-0933 / B / 06.28.11...

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