Troubleshooting; Customer Service / Contact Us - Yada YD-V9 User Manual

Troubleshooting

If you are unable to hear the person on the other line clearly,
do the following steps while conversation is in ongoing:
• Adjust the volume to maximum in your YD-V9 or
• Request the person on the other line to adjust his/her
mobile phone volume to maximum
If there is a strong echo resounding from the person on the
other line:
• Transfer the call to mobile phone
• If echo disappeared, transfer the call again from mobile
phone to YD-V9 and lower the loudspeaker volume until
echo is eliminated
• If the echo still remains, this means the echo is generated
by the network service provider or mobile phone itself
If the speaker volume of the YD-V9 is too low or too high and
seems impossible to adjust it:
• Adjust the volume directly on the phone
• Fine tune it using the volume control of the YD-V9
If you are unable to connect your speakerphone and mobile
handset, please try the following:
• Ensure the YD-V9 is paired with your mobile handset
• Ensure your mobile handset's Bluetooth
activated. Please refer to your mobile handset user guide
for specific instructions
• Ensure the YD-V9 is within a maximum of 10 meters of
your mobile handset(s) or Bluetooth
and there are no obstructions, such as wall or other
electronic devices, in between as it may cause interference
transmission
9
• If all the above steps do not resolve your problem, please
The YD-V9 Speakerphone is compliant with and adopts the
Bluetooth
between the device and other Bluetooth
is not guaranteed because it depends on compatibility. For
more information on the compatibility between the device
and other Bluetooth
Customer Service.
Customer Service / Contact Us
For questions or issues regarding the product, please visit
www.letsyada.com
speak to our customer service representative:
Winplus USA
Winplus Europe
Winplus Australia
Winplus New Zealand
Winplus Asia
feature is
®
You can also contact us online by visiting
for more information about the product.
enabled device
®
IF YOU ARE EXPERIENCING ANY ISSUES WITH THE
PRODUCT DURING OPERATION, DO NOT RETURN THE
PRODUCT TO THE STORE. CONTACT WINPLUS DIRECTLY
FORINSTRUCTIONSONHOWTORETURN/EXCHANGETHE
PRODUCT.
unplug the speakerphone from the 12V power port and
please follow the pairing process
Specification V2.1 + EDR. However, interoperability
®
-enabled products, please contact
®
or contact Winplus in your area/region to
Tel.: 866-294-9244
Tel.: 909-752-3074
Tel.: 44-1440-713888
Tel.: 61-3-9720-4143
Tel.: 64-9-5254575
Tel.: 852-2798-8932
-enabled products
®
www.winplus.com