Troubleshooting; Customer Service / Contact Us - Yada YD-V36 User Manual

Yada speakerphone with cup holder mount
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• Only charge the YD-V36's built-in battery in accordance with
the instructions of this user guide
• Do not disassemble the device as it may expose you to
dangerous voltages or other risks. Incorrect reassembly can
cause electric shock when the YD-V36 is subsequently used
• Avoid charging the YD-V36 in extremely high or low
temperatures
• It's recommended to charge the YD-V36 immediately whenever
low battery power is encountered to prolong durability &
standby time of battery

Troubleshooting

If you are unable to hear the person on the other line clearly, do the
following steps while conversation is in ongoing:
• Adjust the volume to maximum in your YD-V36 or
• Request the person on the other line to adjust his/her mobile
phone volume to maximum
If there is a strong echo resounding from the person on the other line:
• Transfer the call to mobile phone
• If echo disappeared, transfer the call again from mobile phone to
YD-V36 and lower the loudspeaker volume until echo is eliminated
• If the echo still remains, this means the echo is generated by
the network service provider or mobile phone itself
If the speaker volume of the YD-V36 is too low or too high and
seems impossible to adjust it:
• Adjust the volume directly on the phone
• Fine tune it using the volume control of the YD-V36
If the YD-V36 charging indicator is not lighting up or the device is
not charging:
• This happens when the battery is completely depleted and if
the device is not used for a while.
• The red LED may take awhile to light up and start charging
• Leave the device plugged and charging for about 4 hours to
completely charge the device
9
If you are unable to connect your speakerphone and mobile
handset, please try the following:
• Ensure the YD-V36 is paired with your mobile handset and is
fully charged
• Ensure your mobile handset's Bluetooth
Please refer to your mobile handset user guide for specific
instructions
• Ensure the YD-V36 is within a maximum of 10 meters of your
mobile handset(s) or Bluetooth
no obstructions, such as wall or other electronic devices, in
between as it may cause interference transmission
• If all the above steps do not resolve your problem, please turn
OFF both the phone and the device and go through the pairing
process
The YD-V36 Speakerphone is compliant with and adopts the
Bluetooth
®
Specification V2.1 + EDR. However, interoperability
between the device and other Bluetooth
not guaranteed because it depends on compatibility. For more
information on the compatibility between the device and other
Bluetooth
-enabled products, please contact Customer Service.
®
Customer Service / Contact Us
For questions or issues regarding the product, please visit
www.letsyada.com
or contact Winplus in your area/region to speak
to our customer service representative:
Winplus USA
Winplus Europe
Winplus Australia
Winplus New Zealand
Winplus Asia
feature is activated.
®
enabled device and there are
®
-enabled products is
®
Tel.: 866-294-9244
Tel.: 909-752-3074
Tel.: 44-1440-713888
Tel.: 61-3-9720-4143
Tel.: 64-9-5254575
Tel.: 852-2798-8932

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