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Digiop AH Series Systems Setup Manual

V8.7 nvr and hybrid dvr systems
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DIGIOP® V8.7 NVR and Hybrid DVR
Systems Setup Guide
Products: AH Series, DH Series, DM Series, EH Series, PH Series Hybrid DVRs
AI Series, DI Series, EI Series NVRs
PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM, and always follow the
instructions for safety and proper use. Save this manual for future reference.
DO_V8.7_NVR-hDVR_SI
9/20/13

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  • Page 1 DIGIOP® V8.7 NVR and Hybrid DVR Systems Setup Guide Products: AH Series, DH Series, DM Series, EH Series, PH Series Hybrid DVRs AI Series, DI Series, EI Series NVRs PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM, and always follow the instructions for safety and proper use.
  • Page 2 Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. DIGIOP, Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 3: Table Of Contents

    3.14.1 Install DIGIOP® Connect ............38 3.14.2 Login to DIGIOP ELEMENTS™ through DIGIOP® Connect .......39 3.14.3 Logout of DIGIOP®...
  • Page 4 APPENDIX D Troubleshooting DIGIOP® and BLACK Brand (The Black Line) IP Cameras ....72 D.1 IP Camera reset ..............72 D.2 Set camera to factory default network settings .

  • Page 5: Systems Overview

    Local and Hosted-Enterprise Management The DIGIOP ELEMENTS™ server can be managed either locally or by DIGIOP®. With a locally managed NVR or hDVR server, the configuration settings are retained on the server. In a hosted enterprise environment, DIGIOP® manages the servers and saves the server configuration settings at DIGIOP®.
  • Page 6 Internet. The selection of using either local or hosted enterprise management is made through the Enterprise Configuration Application in the Windows Start menu. IP Cameras Analog Cameras Router DIGIOP® Core Video & Data Servers IPAdmin Tool DIGIOP® Control DIGIOP® Connect NVR (IP and Data Devices) or DIGIOP®...

  • Page 7: Getting Started: Unpacking Your System

    SECTION 2 Getting Started: Unpacking Your System For most installations, DIGIOP® NVR and hDVR systems come with everything needed to install and operate your system. 2.1 Unpacking the equipment Remove the equipment from its packaging and place it on a flat, clean surface. Inspect each item. If any visible damage is present, contact your supplier for a replacement.
  • Page 8 NVR/hDVR placement Your monitoring and recording equipment is central to the accurate capture of video evidence and constant surveillance. DIGIOP® strongly suggests that it be installed in a secure location with access limited to authorized personnel. Additionally, NVRs and hDVRs generate heat and should be placed in a well ventilated area.
  • Page 9 SECTION 2: GETTING STARTED: UNPACKING YOUR SYSTEM Notes: IP devices – systems are compatible with many IP devices such as DIGIOP® and Observint Technologies BLACK and The • BLACK Line cameras and encoders, and many AXIS , Sony , Arecont...

  • Page 10: System Setup

    System Setup Your DIGIOP® NVR/hDVR system includes the computer with the DIGIOP ELEMENTS™ software and the analog and IP cameras and encoders that you added to it. The NVR or hDVR and IP cameras and encoders are usually configured with fixed (static) IP addresses on the same subnet.

  • Page 11: Check Lan For Default Ip Address Compatibility

    All IP devices (computers, cameras, encoders, etc.) are initially setup with factory default network settings. Some devices are preset with fixed (static) IP address, while others acquire their network settings through a DHCP server. For instance, all DIGIOP® IP cameras and encoders are factory configured to acquire an IP address from a DHCP server, if one is present, or default to the factory preset IP address 192.168.0.100.

  • Page 12: Determine The Network Settings For Each Ip Device

    Use the manufacturer’s recommended procedure for changing the address before attaching it to the LAN. For DIGIOP® cameras and encoders To change the IP address before connecting it to the surveillance LAN: - Determine the new IP address for the device using the procedure outlined in section 3.2 below.

  • Page 13: Install And Connect The Ip Camera/Encoder To The Lan

    DIGIOP® cameras and encoders, see Appendix D. Adjust the camera video settings, setup the motion detection configuration, time and time zone, etc. if necessary. Verify connectability to the device using network based software as suggested by the manufacturer. For DIGIOP® cameras and encoders, see Appendix D.

  • Page 14: Connect Analog Cameras, I/O Sensors And Alarms To Hdvr

    Similarly, audio sources are associated with camera channels by attaching them to the audio connector associated with the camera channel. If you purchased a DIGIOP® server pre-configured with an SV4000 Storage Vault, an expansion card slot will include an STR-CTRL NOTE controller card.
  • Page 15 SECTION 3: SYSTEM SETUP Typical 8-channel video cable adapter Typical 8-channel audio cable adapter Back panel Expansion cards Power cable connector Power On / Off switch FlexVR™ 2U backpanel (DM series systems) The FlexVR 2U chassis DI series systems has no expansion cards. Video In DVI connector for video adapter...
  • Page 16 Ground Audio Sensor 1 Ch 9 - 16 in Sensor 2 Sensor 3 Ch 1 - 8 in Sensor 4 Audio Ground Ch 1 - 8 in RS485: TX+, TX–, RX+, RX– Video capture card DH16 series expansion cards www.digiop.com...
  • Page 17 SECTION 3: SYSTEM SETUP Sensors and Control Terminals Spot out (Ch 1 - 16) Control 1 Control 2 Spot out Control 3 (Ch 25 - 32) Control 4 Ch 25 - 32 in Ground Audio Sensor 1 Ch 9 - 16 in Sensor 2 Ch 9 - 16 in Sensor 3...
  • Page 18 Sensor 3 Video In Sensor 4 CH1 - CH16 Ground TX– RX– Audio In CH1 - CH8 OptiPlex 990 expansion slots (AH series systems) Sensor 1 Video In Ground CH9 - CH16 Sensor 2 Audio In Ground CH3 - CH4...
  • Page 19 SECTION 3: SYSTEM SETUP Output 1 Output 2 Ground Video In Input 1 Input 2 DVI Connector (EH only) Input 3 Input 4 Audio Input Ground TRX + CH1 - CH4 (bottom to top) TRX − RX + (EH30 only) RX −...
  • Page 20 Output 1 Output 2 Ground Input 1 Input 2 Video In Input 3 Connector Input 4 Ground Audio Inputs TRX + CH1 - CH4 TRX − RX + (bottom to top) RX − Optiplex 780 EH2008, EH2016 expansion slots www.digiop.com...
  • Page 21 SECTION 3: SYSTEM SETUP Padlock ring Security Cable Slot Power Cable Connector Back Panel Connectors Expansion Slots Diagnostic Diagnostic Light Button Optiplex 7010 chassis backpanel (EH22, EI22 series systems) Capture Output 1 Output 1 Spot Out Output 2 Output 2 Card Connector Ground...
  • Page 22 Connect the analog camera video cables to the video adapter cable. Note that the each connector is numbered for the assigned camera channel in the DIGIOP® Digital Surveillance Monitoring System software. If a camera has an associated audio channel, connect the camera audio input to the audio channel (on the audio adapter cable or 4-channel PC card) marked with the same channel number the camera video cable is connected to.

  • Page 23: Make I/O Connections

    Vault If you purchased your with the SV4000 Storage Vault and it was pre-configured by DIGIOP, use the instructions provided with the SV4000 to setup the hardware, connect SAS interface cable to the DIGIOP server STR-CTRL controller card, and power it on. No additional software configuration of the server is required.

  • Page 24: Add Cameras To The Nvr/Hdvr

    3.9 Add cameras to the NVR/hDVR IP cameras are added to the NVR/hDVR and configured through the DIGIOP® Control interface. The DIGIOP® Control interface can be opened through a web browser either in the NVR or hDVR, across the local LAN were the NVR or hDVR is installed, or from a PC on the Internet.

  • Page 25: Login To Digiop® Control

    You can also use the address http://127.0.0.1/digiop From a computer on the LAN with the NVR/hDVR: DIGIOP® Control can be accessed from any computer with Microsoft Internet Explorer across the LAN on the subnet where the DVR is networked. Open the browser and use the URL: <IP Address>/digiop/digiop...

  • Page 26: Digiop Video Server - Edit Settings

    3.9.2 DIGIOP VIDEO SERVER - Edit Settings To open DIGIOP VIDEO SERVER the settings window, click the Video Sever icon in the object tree to highlight it, then click the Edit button in the application header. The screen below shows the edit menu for a hDVR which includes additional setup links for the video capture board and PTZ camera profiles.

  • Page 27: Hdvrs Only - Configure Hdvr Capture Board

    SECTION 3: SYSTEM SETUP In the DIGIOP VIDEO SERVER menu, you can rename the server, select a different Time Zone, and setup a User-defined Address. The User-defined Address is useful for unique network situations only. Normally additional configurations, or a change in the network configuration, is not needed.
  • Page 28 Click Save to retain your settings, or Cancel to close the window. CREATE NEW ANALOG PTZ PROFILE If your DIGIOP® system will include PTZ cameras, use the following steps to configure the PTZ interface. Click the link Create new analog PTZ profile link to open the menu for the camera.

  • Page 29: Hdvrs Only - Add Analog Cameras

    3.9.4 hDVRs only - Add analog cameras DIGIOP® Control adds analog cameras to the video server when they are connected to the adapter cable of the video capture card. Each cameras is assigned to the video channel is physically connected to. Analog cameras appear in DIGIOP® Control as “.Camera 1”...
  • Page 30 — left mouse button and dragging the cursor across the cells you want to select. Similarly, to de-select cells, click “Erase”, then hold down the left mouse button and drag the cursor across the cells that are not important. www.digiop.com...

  • Page 31: Add A "Discovered" Ip Cameras To The Nvr/Hdvr

    3.9.5 Add a “Discovered” IP cameras to the NVR/hDVR If the Discover IP Cameras option was selected when the Video server was configured (see “3.9.2 DIGIOP VIDEO SERVER - Edit Settings” on page 17), the list of discovered cameras appears in the window below. the DIGIOP® server will automatically discover the DIGIOP®...
  • Page 32 SECTION 3: SYSTEM SETUP Edit the fields shown in the menu as needed. Click Configure Motion Settings to setup the motion detection areas(s), then scroll down to the bottom of the frame. www.digiop.com...
  • Page 33 Click Save to retain your settings. Notice that the camera you added now appears in the object tree in the left frame. Repeat this procedure to add additional cameras to DIGIOP® Control. In the left frame of the home window, open the Systems list, then open the click the icon in front of the video server.

  • Page 34: Add An Ip Camera Not "Discovered

    If you chose to not Discover IP Cameras when you configured the Video Server, or if the camera you want to add was not “Discovered”, you can manually add IP cameras to DIGIOP® Control. The cameras you add must be compatible with DIGIOP ELEMENTS™.
  • Page 35 SECTION 3: SYSTEM SETUP Edit the files in the menu as needed to identify the camera. Click Save to update the video server with the new IP camera. In the device tree, click the entry for the camera you added, then click the Edit button. NVR and hDVR Systems Setup Guide...
  • Page 36 SECTION 3: SYSTEM SETUP Edit Button IP Camera Added In the camera menu below, note that additional fields appeared. Edit those fields as needed. www.digiop.com...

  • Page 37: Edit Camera Settings

    3.10 Edit camera settings Camera settings, such as the Name, Brand, resolution, frame rate, record mode, etc. are edited within DIGIOP® Control. Note that changing network settings here for an IP camera must also be performed within the camera setup.

  • Page 38: Recorder Events

    Record Video On Digital Input, associating a camera with a digital input (data device sensing the input) can trigger DIGIOP® Control to record the camera channel. The digital inputs to the sensor board must be activated at least once before they appear in the DIGIOP®...

  • Page 39: Configure System Notifications

    Drag the camera you want to record from the object tree to the Associated Resources box in the Data Driver menu of the Digital Input. Click Save. Other data drivers, such as Phidgets server inputs, can be configured in DIGIOP® Control to trigger video recording and other NOTE actions. Refer to the DIGIOP Control V8.7 User Manual for more information.

  • Page 40: Digiop Data Server - Edit Settings

    Notifications. Click Save. 3.13 DIGIOP DATA SERVER - Edit Settings To open DIGIOP DATA SERVER the settings window, click the Data Sever icon in the object tree to highlight it, then click the Edit button in the application header. www.digiop.com...

  • Page 41: Add Data Devices

    SECTION 3: SYSTEM SETUP In the DIGIOP DATA SERVER menu, you can rename the server, select a different Time Zone, and setup a User-defined Address. The User-defined Address is useful for unique network situations only. Normally additional configurations, or a change in the network configuration, is not needed.

  • Page 42: Viewing Video From Your Cameras With Digiop® Connect

    DIGIOP® Connect is provided on the Application disk included with your NVR or hDVR system software. During the installation process, the DIGIOP® Connect installer will load Microsoft .NET Framework 4.0, if not previously installed. Insert the Application disk into a DVD drive on your computer and allow it to open automatically. If the disk does not open automatically, open the disk in Windows Explorer, then execute the file runApplicationCD.exe.

  • Page 43: Login To Digiop Elements™ Through Digiop® Connect

    Check box for Kiosk mode After you the software is installed, the DIGIOP® Connect icon (see below) will appear on the desktop and an entry will be added to the Windows Start Menu. 3.14.2 Login to DIGIOP ELEMENTS™ through DIGIOP® Connect Start DIGIOP®...
  • Page 44 DIGIOP ELEMENTS™ server you want to connect to. In the Login window above, the system is hosted “(local)”ly. Enter a username and password assigned to you by the system administrator. Several login Site options are available, depending on the configuration of the system you are connecting to. Refer to the DIGIOP® NOTE Connect User Manual for more information.

  • Page 45: Logout Of Digiop® Connect

    3.14.3 Logout of DIGIOP® Connect DIGIOP® Connect includes three ways to logout: Logout and return to the DIGIOP® Connect login screen (default or Kiosk mode installation): Click the DIGIOP® logo in the upper • left corner of the DIGIOP® Connect application window, then select Logout.

  • Page 46: Using The Gomobile Smartphone App

    Adheres to permissions for users and roles set in DIGIOP® Control associated with live video • To get the DIGIOP® GoMobile app for your iPhone or iPad, go to the Apple ‘AppStore’ and search for ‘DIGIOP’. GoMobile requires IOS- 5.x platform and DIGIOP server - 8.0.1.283 or newer.
  • Page 47 “APPENDIX F TCP/IP Port Settings and the Firewall” on page 78. Follow the example above for accessing the DIGIOP® demo system, using the credentials you normally use to connect to your system from the Internet with DIGIOP® Connect.

  • Page 48: Appendix Afaq

    13 fps, which will appear less smooth and fluid, particularly when compared to a TV broadcast at 29.97 fps. If there are irregular gaps in the video, or a momentary loss of video, there could be problems in the system. Call DIGIOP® Support at 1.877.972.2522 for assistance.

  • Page 49: Appendix B Server Hardware Troubleshooting

    APPENDIX B: SERVER HARDWARE TROUBLESHOOTING APPENDIX B Server Hardware Troubleshooting If you have problems with your system, check the following information. For additional questions, please contact DIGIOP® Support 1.877.972.2522 B.1 Dell Optiplex® XE hardware common error indications POWER BUTTON LIGHT CODES The diagnostic lights give much more information about the system state, but legacy power light states are also supported in your computer.
  • Page 50 To help troubleshoot a problem, your computer has four lights labeled 1, 2, 3, and 4 on the bank panel. When the computer starts normally, the lights flash before turning off. If the computer malfunctions, the sequence of the lights help to identify the problem. www.digiop.com...
  • Page 51 APPENDIX B: SERVER HARDWARE TROUBLESHOOTING NOTE After the computer completes POST, all four lights turn off before booting to the operating system. Light Pattern Problem Description Troubleshooting Steps The computer is in a normal off condi- tion or a possible pre-BIOS failure has Plug the computer into a working electrical outlet occurred.

  • Page 52: Dell Optiplex 790, Optiplex 990 Hardware Common Error Indications

    3-1-2 Master DMA register failure 3-1-3 Master interrupt mask register failure 3-1-4 Slave interrupt mask register failure 3-2-2 Interrupt vector loading failure 3-2-4 Keyboard Controller Test failure 3-3-1 NVRAM power loss 3-3-2 NVRAM configuration 3-3-4 Video Memory Test failure www.digiop.com...
  • Page 53 APPENDIX B: SERVER HARDWARE TROUBLESHOOTING Code Cause 3-4-1 Screen initialization failure 3-4-2 Screen retrace failure 3-4-3 Search for video ROM failure 4–2–1 No time tick 4–2–2 Shutdown failure 4–2–3 Gate A20 failure 4–2–4 Unexpected interrupt in protected mode 4–3–1 Memory failure above address 0FFFFh 4–3–3 Timer-chip counter 2 failure 4–3–4...
  • Page 54 Remove all peripheral cards from the PCI and PCI-E slots and re- or system board failure start the computer. If the computer boots, add the peripheral cards has occurred. back one by one until you find the bad one. www.digiop.com...
  • Page 55 APPENDIX B: SERVER HARDWARE TROUBLESHOOTING Diagnostic LEDs Power Button LED Problem Description Troubleshooting Steps Disconnect all internal and external peripherals, and re-start the A possible system board computer. If the computer boots, add the peripheral cards back one failure has occurred. by one until you find the bad one.

  • Page 56: Error Messages

    For any other operating system, run the appropriate corresponding utility. One or more memory modules may be faulty or improperly seated. Re-install the memory Decreasing available memory modules and, if necessary, replace them. www.digiop.com...
  • Page 57 APPENDIX B: SERVER HARDWARE TROUBLESHOOTING Error Message Description A cable may be loose or the computer configuration information may not match the Diskette drive 0 seek failure hardware configuration. The floppy disk may be defective or a cable may be loose. If the drive access light turns on, Diskette read failure try a different disk.

  • Page 58: Dell Optiplex 7010/9010 Common Error Indications

    If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem. www.digiop.com...
  • Page 59 APPENDIX B: SERVER HARDWARE TROUBLESHOOTING Enhanced Pre-boot System Assessment (ePSA) Diagnostics The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to: Run tests automatically or in an interactive mode •...
  • Page 60 300 ms. After each beep and each set of beeps, the BIOS should detect if the user presses the power button. If so, BIOS will jump out from looping and execute the normal shutdown process and power system. www.digiop.com...

  • Page 61: Error Message

    APPENDIX B: SERVER HARDWARE TROUBLESHOOTING Code Cause 1-3-2 Memory failure ERROR MESSAGE Error Message Description Address mark not found The BIOS found a faulty disk sector or could not find a particular disk sector. Alert! Previous attempts at booting this system have failed at checkpoint The computer failed to complete the boot routine three consecutive times [nnnn].
  • Page 62 The operating system cannot locate a sector on the floppy or hard drive. The operating system cannot find a specific track on the floppy disk or hard Seek error drive. Shutdown failure A chip on the system board might be malfunctioning. www.digiop.com...

  • Page 63: Dell Poweredge® R210 Chassis Troubleshooting

    APPENDIX B: SERVER HARDWARE TROUBLESHOOTING Error Message Description Time-of-day clock stopped The battery might be dead. Time-of-day not set-please run the System Setup program The time or date stored in System Setup does not match the computer clock. Timer chip counter 2 failed A chip on the system board may be malfunctioning.
  • Page 64 Reconnect and power on each USB device one at a time. If a device causes the same problem, power down the device, replace the USB cable, and power up the device. If the problem persists, replace the device. www.digiop.com...
  • Page 65 APPENDIX B: SERVER HARDWARE TROUBLESHOOTING If all troubleshooting fails, contact your dealer for technical support. TROUBLESHOOTING A SERIAL I/O DEVICE Turn off the system and any peripheral devices connected to the serial port. Swap the serial interface cable with another working cable, and turn on the system and the serial device. If the problem is resolved, replace the interface cable.
  • Page 66 Run the appropriate online diagnostic test. See “Running the System Diagnostics” in the user manual for your system hardware. If the tests fail, contact your dealer for technical support. If all troubleshooting fails, contact your dealer for technical support. www.digiop.com...
  • Page 67 APPENDIX B: SERVER HARDWARE TROUBLESHOOTING TROUBLESHOOTING A DAMAGED SYSTEM CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by your warranty.
  • Page 68 Read and follow the safety instructions that came with the product. Locate the faulty fan indicated by the diagnostic software. Turn off the system and all attached peripherals. Open the system. www.digiop.com...
  • Page 69 APPENDIX B: SERVER HARDWARE TROUBLESHOOTING Reseat the fan’s power cable. Restart the system. If the fan functions properly, close the system. If the fan does not function, turn off the system and install a new fan. Restart the system. If the problem is resolved, close the system. If the replacement fan does not operate, contact your dealer for technical support.
  • Page 70 Read and follow the safety instructions that came with the product. Enter the System Setup program and ensure that the USB key port is enabled. See “Integrated Devices Screen” on page 31. Turn off the system and attached peripherals. Open the system. www.digiop.com...
  • Page 71 APPENDIX B: SERVER HARDWARE TROUBLESHOOTING Locate the USB key and reseat it. Close the system. See “Closing the System” on page 51. Turn on the system and attached peripherals and check if the USB key is functioning. If the problem is not resolved, repeat step 2 and step 3. Insert a different USB key that you know works properly.
  • Page 72 Read and follow the safety instructions that came with the product. NOTE: When troubleshooting an expansion card, see the documentation for your operating system and the expansion card. Run the appropriate online diagnostic test. www.digiop.com...
  • Page 73 APPENDIX B: SERVER HARDWARE TROUBLESHOOTING Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. Open the system. Ensure that the expansion-card riser is firmly seated in its connector. Ensure that the expansion card is firmly seated in its connector. Close the system.

  • Page 74: Appendix C System Troubleshooting

    • coordination with the servicing dealer. Or, a replacement part may be sent. If all these items were checked and the problem still cannot be solved in the field, contact DIGIOP® Support at 1.877.572.2522. • C.3 Auto Reboot occurs when the Server is running Unit auto reboots from within the Server software: Check all camera signals.

  • Page 75: Auto Reboot Occurs Before The Server Launches

    Perform Western Digital® Data Lifeguard Tools with the option to write zeros to the drive (located on Recovery Media of • version 6.10.2 and above). If all these items were checked and the problem still cannot be solved in the field, contact DIGIOP® Support at 1.877.572.2522. • C.4 Auto Reboot occurs before the Server launches Unit reboots before loading Windows and/or the DIGIOP ELEMENTS™...

  • Page 76: Appendix D Troubleshooting Digiop® And Black Brand (The Black Line) Ip Cameras

    APPENDIX D: TROUBLESHOOTING DIGIOP® AND BLACK BRAND IP CAMERAS APPENDIX D Troubleshooting DIGIOP® and BLACK Brand (The Black Line) IP Cameras D.1 IP Camera reset NOTE The BLK-IPD101 camera does not have a hardware Reset button. To reset the camera while it is in use:...

  • Page 77: Checking Your Firmware

    APPENDIX D: TROUBLESHOOTING DIGIOP® AND BLACK BRAND IP CAMERAS IP address – reset to 192.168.0.100 — Subnet mask – reset to 255.255.0.0 — Gateway – reset to 192.168.0.1 — User ID – reset to root — Password – reset to pass —...

  • Page 78: Appendix E Configuring The Digiop® And Black Brand (The Black Line) Ip Camera Address

    APPENDIX E: CONFIGURING DIGIOP® AND BLACK BRAND IP CAMERA ADDRES APPENDIX E Configuring the DIGIOP® and Black Brand (The Black Line) IP Camera Address E.1 Install IPAdmin Tool The IPAdmin Tool, included on the CD mini disk, is a utility that will discover cameras installed on your network and enable you to perform the initial network setup for each camera.

  • Page 79: Configuring The Camera Network Settings

    APPENDIX E: CONFIGURING DIGIOP® AND BLACK BRAND IP CAMERA ADDRESS E.3 Configuring the camera network settings In networks with a DHCP server, the IP camera will acquire dynamic (changeable) network settings when it is initially powered on. These dynamic settings can easily be converted to static settings, or changed to other static settings that are also compatible NOTE with your network.

  • Page 80: Connect To The Camera With Ie

    APPENDIX E: CONFIGURING DIGIOP® AND BLACK BRAND IP CAMERA ADDRESS In the IP Setup window, click the Static option bullet to select this option. Static Option If you have other compatible, network settings you want to apply to the device, enter them in the appropriate locations. Click Setup to save settings.
  • Page 81 APPENDIX E: CONFIGURING DIGIOP® AND BLACK BRAND IP CAMERA ADDRESS IE prompt to install ActiveX control To load these ActiveX controls, you may need to adjust the security settings of your browser to accept add-ins from NOTE unknown publishers. Typical initial camera view If, after logging into your camera, you cannot see live video and the message: “Can not Create XMLDOMDocument Install MSXML4.0”...

  • Page 82: Appendix Ftcp/Ip Port Settings And The Firewall

    TCP/IP Port Settings and the Firewall If there is a firewall between the DVR and the PCs on remote sites running the DIGIOP® Connect software, you must open ports to allow communications. The tables below contain TCP/IP port settings and router port forwarding settings: Table 1.

  • Page 83: Appendix G Power Over Ethernet

    APPENDIX G Power over Ethernet Some DIGIOP® cameras and encoders support Power over Ethernet (PoE) in conformance with the IEEE 802.3af standard. IEEE 802.3af allows for two power options for Category 5 (Cat5) cables. The PoE module signature and control circuit provides the PoE compatibility signature and power classification required by the •...

  • Page 84: Appendix H Device Log

    APPENDIX H: DEVICE LOG APPENDIX H Device Log The following table is provided as an aid to setting up and logging the IP devices on your network. IP Device Summary www.digiop.com...
  • Page 85 APPENDIX H: DEVICE LOG Analog Camera Device Summary hDVR Camera Model Audio (Y/N) Location / username, password Channel NVR and hDVR Systems Setup Guide...

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