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Digiop AH Series Systems Setup Manual

V8.1 nvr and hybrid dvr
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DIGIOP® V8.1 NVR and Hybrid DVR
Systems Setup Guide
Products: AH Series, EH Series, PH Series Hybrid DVRs
AI Series, EI Series NVRs
PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM, and always follow the
instructions for safety and proper use. Save this manual for future reference.
DO_V81_NVR-hDVR_SI
5/21/12

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  • Page 1 DIGIOP® V8.1 NVR and Hybrid DVR Systems Setup Guide Products: AH Series, EH Series, PH Series Hybrid DVRs AI Series, EI Series NVRs PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM, and always follow the instructions for safety and proper use. Save this manual for future reference. DO_V81_NVR-hDVR_SI 5/21/12...
  • Page 2 Refer to the specifications for each system component for more information. LEGAL NOTICE DIGIOP® products are designed to meet safety and performance standards with the use of specific DIGIOP® authorized accessories. DIGIOP® disclaims liability associated with the use of non-DIGIOP® authorized accessories. The recording, transmission, or broadcast of any person’s voice without their consent or a court order is strictly prohibited by law. DIGIOP® makes no representations concerning the legality of certain product applications such as the making, transmission, or recording of video and/or audio signals of others without their knowledge and/or consent. We encourage you to check and comply with all applicable local, state, and federal laws and regulations before engaging in any form of surveillance or any transmission of radio frequencies. Microsoft, Windows, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Dell and OptiPlex are either registered trademarks or unregistered trade marks of Dell Inc in the United States and other countries. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. DIGIOP, Inc. disclaims any proprietary interest in trademarks and trade names other than its own. No part of this document may be reproduced or distributed in any form or by any means without the express written permission of DIGIOP, Inc. © 2012 DIGIOP, Inc. All Rights Reserved. 3850 Priority Way South Drive, Suite 200, Indianapolis, IN 46240 For Sales and Support, please contact your distributor. www.digiop.com...

  • Page 3: Table Of Contents

    3.12.1 Install DIGIOP® Connect ............30 3.12.2 Link DIGIOP® Connect to the video or data server ........30 3.12.3 Add additional video and data servers to DIGIOP® Connect .
  • Page 4 Configure the DIGIOP® Black IP Camera Address ........

  • Page 5: Systems Overview

    Local and Hosted-Enterprise Management The DIGIOP ELEMENTS™ server can be managed either locally or by DIGIOP®. With a locally managed NVR or hDVR server, the configuration settings are retained on the server. In a hosted enterprise environment, DIGIOP® manages the servers and save the...
  • Page 6 SECTION 1: SYSTEM OVERVIEW server configuration settings at DIGIOP®. For hosted enterprise management, the NVR and hDVR servers must be accessible through the Internet. The selection of using either local or hosted enterprise management is made through the Enterprise Configuration Application in the Windows Start menu.

  • Page 7: Getting Started: Unpacking Your System

    SECTION 2 Getting Started: Unpacking Your System For most installations, DIGIOP® NVR and hDVR systems come with everything needed to install and operate your system. 2.1 Unpacking the equipment Remove the equipment from its packaging and place it on a flat, clean surface. Inspect each item. If any visible damage is present, contact your supplier for a replacement.
  • Page 8 NVR/hDVR placement Your monitoring and recording equipment is central to the accurate capture of video evidence and constant surveillance. DIGIOP® strongly suggests that it be installed in a secure location with access limited to authorized personnel. Additionally, NVRs and hDVRs generate heat and should be placed in a well ventilated area.
  • Page 9 Be sure to following all CAUTIONS and WARNINGS found with the system. Failure to do so may result in injury or damage to the equipment. WARNING Notes: IP devices – systems are compatible with many IP devices such as DIGIOP® Black cameras and encoders, and many AXIS ® • Sony...

  • Page 10: System Setup

    System Setup Your DIGIOP® NVR/hDVR system includes the computer with the DIGIOP ELEMENTS™ software and the analog and IP cameras and encoders that you added to it. The NVR or hDVR and IP cameras and encoders are usually configured with fixed (static) IP addresses on the same subnet.

  • Page 11: Check Lan For Default Ip Address Compatibility

    All IP devices (computers, cameras, encoders, etc.) are initially setup with factory default network settings. Some devices are preset with fixed (static) IP address, while others acquire their network settings through a DHCP server. For instance, all DIGIOP® Black IP cameras and encoders are factory configured to acquire an IP address from a DHCP server, if one is present, or default to the factory preset IP address 192.168.0.100.

  • Page 12: Determine The Network Settings For Each Ip Device

    Use the manufacturer’s recommended procedure for changing the address before attaching it to the LAN. For DIGIOP® Black cameras and encoders address before connecting it to the surveillance LAN: To change the IP - Determine the new IP address for the device using the procedure outlined in section 3.2 below.

  • Page 13: Install And Connect The Ip Camera/Encoder To The Lan

    DIGIOP® Black cameras and encoders, see Appendix D. Adjust the camera video settings, setup the motion detection configuration, etc. if necessary. Verify connectability to the device using network based software as suggested by the manufacturer. For DIGIOP® Black cameras and encoders, see Appendix D.

  • Page 14: Connect Analog Cameras To Hdvr (Hdvr Systems Only)

    3.7 Connect analog cameras to hDVR (hDVR systems only) Analog cameras are assigned to camera channels in the DIGIOP Core software by attaching them to the video connector associated with the channel. Similarly, audio sources are associated with camera channels by attaching them to the audio connector associated with the camera channel.
  • Page 15 RS485 Sensor 1 Terminals: Audio In Sensor 2 Tx + CH1 - CH8 Sensor 3 TX - Sensor 4 RX + Ground RX - OptiPlex 990 expansion slots (AH series systems) Sensor 1 Video In Ground CH9 - CH16 Sensor 2 Audio In Ground CH3 - CH4 Sensor 3 Ground (PH only) Sensor 4...
  • Page 16 Connect the analog camera video cables to the video adapter cable. Note that the each connector is numbered for the assigned camera channel in the DIGIOP Black Digital Surveillance Monitoring System software. If your computer hardware includes a 4-channel audio PC card and you are installing a camera with audio, connect the camera NOTE video input to channel 1, 2, 3, or 4.

  • Page 17: Configure Nvr/Hdvr Clock And Network Settings

    Sensor inputs can be configured in the DIGIOP Core software to trigger recording of one camera or more cameras. Sensors and relays can be normally open (NO) or normally closed (NC) type devices.

  • Page 18: Configuring Hdvr Clock And Network Settings (Ah, Eh, Ph Series Systems)

    Power on the hDVR and allow it to progress to the DIGIOP® Kiosk mode display (see the following screen capture). If the analog cameras attached to the server are powered on, video feeds from these cameras should appear in the display.
  • Page 19 SECTION 3: SYSTEM SETUP Typical DIGIOP® hDVR multi-image display with no video channels active Click the LOG IN button (in the lower right corner of screen). Enter a User name and Password in the pop-up window, and then click OK. The Administrator default User name and Password are admin and admin.
  • Page 20 Click the TOOLS button in the lower right corner of the window, then click Configure in the pop-up menu. In the Configure window, click the Network tab. In the Network frame, click the Edit button to open the Network Settings window. www.digiop.com...

  • Page 21: Configuring Analog Cameras (Ah, Eh, Ph Systems Only)

    SECTION 3: SYSTEM SETUP Configure the preferred network settings in the IP Address, Gateway, and DNS frames, then click OK. NOTE To access the Internet from the system, you must define a DNS server. Contact your system administrator for more information. Verify that the Ethernet LAN cable is attached to your hDVR.
  • Page 22 Click the camera icon for the camera channel for which you want to enable audio. In the example shown below, camera channel 1 was selected. Camera Channel Icons Enable Audio Option Click the Enable Audio checkbox to select it. Click the Close button at the bottom of the window. www.digiop.com...

  • Page 23: Naming A Camera Channel

    SECTION 3: SYSTEM SETUP If in Step 1 you selected Pause Recording, click TOOLS > Start Recording. Otherwise, skip this step. Repeat this procedure for each analog camera channel for which you want to enable audio. 3.9.1 Naming a camera channel The camera channel can be assigned a name that appears on the video image.

  • Page 24: Add Ip Cameras To The Nvr/Hdvr

    3.10 Add IP cameras to the NVR/hDVR IP cameras are added to the NVR/hDVR and configured through the DIGIOP® Control interface. The DIGIOP® Control interface can be opened through a web browser either in the NVR or hDVR, across the local LAN were the NVR or hDVR is installed, or from a PC on the Internet (see the DIGIOP®...

  • Page 25: Add Ip Cameras

    ADD IP CAMERAS The DIGIOP® server will automatically discover the IP cameras it can connect to. To add these IP cameras to the NVR/hDVR: Find the Systems entry in the list in the left frame of the home page,then click the icon to open the Systems list.
  • Page 26 Repeat this procedure to add additional cameras to the NVR/hDVR as needed. In the left frame of the home window, open the Systems list, then open the click the icon in front of the video server. Entries for the cameras you added will appear in the list. www.digiop.com...

  • Page 27: Edit Camera Settings

    SECTION 3: SYSTEM SETUP ADD AN IP CAMERA NOT AUTOMATICALLY DISCOVERED To add an IP camera to the NVR/hDVR that was not automatically discovered on the network: Click the new action link in the Add a Camera pane. New Camera Action Link In the Camera settings list, select the brand from the drop-down list, then enter the remaining settings as needed.

  • Page 28: Enabling Sensors And Controls (Ah, Eh, Ph Systems)

    Click Save to update the video server. VIEWING VIDEO FROM YOUR CAMERAS To view video from your cameras, install and configure DIGIOP® Connect. See Setup DIGIOP® Connect software later in this guide. 3.11 Enabling sensors and controls (AH, EH, PH systems) To access the Sensor / Control options, click TOOLS >...
  • Page 29 SECTION 3: SYSTEM SETUP Place a check mark in the Enable Sensors and Controls checkbox. Select a sensor from the list of those that are available. Sensors are color coded to indicate their availability: Blue – Sensor available — Yellow – Sensor selected —...

  • Page 30: Configure Recording Schedule

    Configure each camera and each timeslot for the preferred recording mode: Motion detection (M), Continuous recording (C), Motion or Sensor (M,S), Continuous with Sensor (C,S), Sensor activated (S), or OFF. Ensure that recording is paused before setting up a recording schedule. The schedule setup for one camera can be copied to other cameras. www.digiop.com...
  • Page 31 SECTION 3: SYSTEM SETUP Click TOOLS > Pause Recording if it appears in the menu, then click OK in the Warning window. Pause Recording only appears in the menu if the hDVR is recording. Click TOOLS > Configure > Schedule to open the record scheduling configuration window shown below. Select: Use Schedule Select: Camera 1 Set all timeslots to preferred recording mode...

  • Page 32: Export System Configuration

    Although catastrophic failures are extremely rare in the DIGIOP® system, having the system configuration file backed up enables you to quickly restore much of the DIGIOP® system configuration if that becomes necessary. Also, the configuration file can be used to pre-configure other systems.

  • Page 33: Setup Digiop® Connect Software

    3.12 Setup DIGIOP® Connect software DIGIOP® Connect software should be installed on a Windows PC that can connect to the NVR/hDVR across a network. If the LAN is configured to allow access to the NVR/hDVR through the internet, the DIGIOP® Connect PC can be anywhere that has high-speed internet access.

  • Page 34: Install Digiop® Connect

    Run this file to start the installation. Follow the screen prompts to install DIGIOP® Connect on your computer. After you click Finish, the DIGIOP® icon (see below) will appear on the desktop and in your Windows Start Menu.
  • Page 35 Password – This is the password associated with Username. — Port – (Visible for data servers only.) The TCP/IP port number that DIGIOP® Connect will use to connect to the data — server. The default port number used by DIGIOP® Connect is 24752.
  • Page 36 If the Name of the system is not displayed in the left panel Systems list, click the Configuration tab, then click Refresh. Example List of Systems To open a connection to the video or data you added, double-click the Name in the Systems list. www.digiop.com...

  • Page 37: Add Additional Video And Data Servers To Digiop® Connect

    Example showing three cameras on a Live tab 3.12.3 Add additional video and data servers to DIGIOP® Connect In the DIGIOP® Connect main window, click the Configuration tab, then click the down arrow on the Add icon and select DIGIOP® Video Server.

  • Page 38: Appendix Afaq

    13 fps, which will appear less smooth and fluid, particularly when compared to a TV broadcast at 29.97 fps. If there are irregular gaps in the video, or a momentary loss of video, there could be problems in the system. Call DIGIOP® Support at 1.877.972.2522 for assistance.

  • Page 39: Appendix B Troubleshooting Digiop® Black Ip Cameras

    APPENDIX B: TROUBLESHOOTING DIGIOP® BLACK IP CAMERA APPENDIX B Troubleshooting DIGIOP® Black IP Cameras B.1 IP Camera reset NOTE The BLK-IPD101 camera does not have a hardware Reset button. To reset the camera while it is in use: The reboot process lasts about 2 minutes, during which time the camera will not respond to the IPAdmin Tool or transmit video to...

  • Page 40: Support

    APPENDIX B: TROUBLESHOOTING DIGIOP® BLACK IP CAMERA IP address – reset to 192.168.0.100 — Subnet mask – reset to 255.255.0.0 — Gateway – reset to 192.168.0.1 — User ID – reset to root — Password – reset to pass —...

  • Page 41: Appendix C Power Over Ethernet

    APPENDIX C Power over Ethernet Some DIGIOP Black cameras and encoders support Power over Ethernet (PoE) in conformance with the IEEE 802.3af standard. IEEE 802.3af allows for two power options for Category 5 (Cat5) cables. The PoE module signature and control circuit provides the PoE compatibility signature and power classification required by the •...

  • Page 42: Appendix D Configure The Digiop® Black Ip Camera Address

    APPENDIX D: CONFIGURE THE DIGIOP® BLACK IP CAMERA ADDRESS APPENDIX D Configure the DIGIOP® Black IP Camera Address D.1 Install IPAdmin Tool The IPAdmin Tool, included on the CD mini disk, is a utility that will discover cameras installed on your network and enable you to perform the initial network setup for each camera.

  • Page 43: Configuring The Camera Network Settings

    APPENDIX D: CONFIGURE THE DIGIOP® BLACK IP CAMERA ADDRESS D.3 Configuring the camera network settings In networks with a DHCP server, the IP camera will acquire dynamic (changeable) network settings when it is initially powered NOTE on. These dynamic settings can easily be converted to static settings, or changed to other static settings that are also compatible with your network.

  • Page 44: Connect To The Camera With Ie

    APPENDIX D: CONFIGURE THE DIGIOP® BLACK IP CAMERA ADDRESS In the IP Setup window, click the Static option bullet to select this option. Static Option If you have other compatible, network settings you want to apply to the device, enter them in the appropriate locations. Click Setup to save settings.
  • Page 45 APPENDIX D: CONFIGURE THE DIGIOP® BLACK IP CAMERA ADDRESS To load these ActiveX controls, you may need to adjust the security settings of your browser to accept add-ins from NOTE unknown publishers. Typical initial camera view If, after logging into your camera, you cannot see live video and the message: NOTE “Can not Create XMLDOMDocument Install MSXML4.0”...

  • Page 46: Appendix E Device Log

    APPENDIX E: DEVICE LOG APPENDIX E Device Log The following table is provided as an aid to setting up and logging the IP devices on your network. IP Device Summary www.digiop.com...
  • Page 47 APPENDIX E: DEVICE LOG Analog Camera Device Summary hDVR Camera Model Audio (Y/N) Location Channel NVR and hDVR Systems Setup Guide...

This manual is also suitable for:

Eh seriesPh seriesAi seriesEi series

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