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Ricon D143 Support Manual

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RICOH Americas Corporation
Introduction
Model Type
Launch Date
S/N Configuration
Product Code
Brand/Model Name
Product Code
D143
D144
Product Concept
The D143/D144 is the replacement for the
D088/D089 series.
The new D143/D144 will be launched to
enhance our competitiveness with the highly
strengthened GW+ controller specs, expanded
color space, shortened warm up time and
improved ECO spec.
RICOH decided to equip D143/D144 with our
most advanced controller, GW+, in order to
compete against others. D143/D144 will be
using the new "SPR-F" toner, which will
certainly improve the image quality. Moreover,
the warm up/recovery time will be reduced and
the total ECO spec including TEC value is
planned to be #1. Lastly, D143/D144 will be
adopting the new product design concept, I-
Style (Intelligent Style), which will attract
customer with its design and suite to any office
environment.
Ver.1.0
Product Support Guide
D143/D144
Color MFP
2/20/2012
W51yfmxxxxx
W54yfmxxxxx
D143/D144
Lanier
MP C4502
Aficio MP C4502
MP C5502
Aficio MP C5502
Page 1 of 72
Subject to change without notice
Content ID#
Ricoh
Savin
MP C4502
MP C5502
rfg051141
2/3/2012

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Summary of Contents for Ricon D143

  • Page 1 Moreover, the warm up/recovery time will be reduced and the total ECO spec including TEC value is planned to be #1. Lastly, D143/D144 will be adopting the new product design concept, I- Style (Intelligent Style), which will attract customer with its design and suite to any office environment.

  • Page 2: Main Frame

    Product Support Guide D143/D144 Order Number Main Frame Item Model Name EDP Code Notes Lanier Standard Mainframe Aficio MP C4502 Ricoh 416072 Configuration Savin Printer Scanner Lanier Standard Mainframe Aficio MP C5502 Ricoh 416076 Configuration Savin Printer Scanner Lanier Aficio MP C4502G...
  • Page 3 Product Support Guide D143/D144 Envelope Feeder Envelope Feeder EF3020 D638 416272 Card Reader Card Reader Bracket Type 3352 D593-61 415814 Bracket IPDS IPDS Unit Type 5502 D645-07 416003 File Format File Format Converter Type E D377-04 414007 Converter Internal Shift...
  • Page 4 Product Support Guide D143/D144 Fax 32MB SAF Fax 32MB SAF Memory Unit Type Memory Unit G578 001342MIU Type B FAC52 Cabinet FAC52 Cabinet 5K6123 416337 Browser Unit Browser Unit Type F D645-17 416002 ADF Handle ADF Handle Type C D593...
  • Page 5 Product Support Guide D143/D144 1 Bin Tray Unit Destination Name Product Code Serial # Generic D632 BN 3100 415986 W62yfmxxxxx Shift Tray Unit Destination Name Product Code Serial # Generic D633 SH3060 415987 W89yfmxxxxx Side Tray Destination Name Product Code...
  • Page 6 Product Support Guide D143/D144 Supplies/Yields Item Name Order Code Target Yield Ricoh / Savin / Lanier Print Cartridge Black Type Toner Black 841679 31,000prints/bottle *1 MP C4502, MP C5502 Print Cartridge Yellow Type Toner Yellow 841680 22,500prints/bottle MP C4502, MP C5502...
  • Page 7 Product Support Guide D143/D144 Option Compatibility Category Item Product Name You Must Install You Cannot Install Original Platen Cover Platen Cover Type 3352 ARDF Feeding ARDF ARDF DF3070 Platen Cover, Single Pass DF model ADF Handle ADF Handle Type C...
  • Page 8 Product Support Guide D143/D144 Punch Unit 2000 Sheets Booklet Finisher or 3000 Sheets Punch Kit PU3030NA/EU/SC Finisher Bridge Unit Bridge Unit BU3060 2000 Sheets Shift Tray, Side Tray Booklet Finisher or 1000 Sheets Finisher or 3000 Sheets Finisher Fax Option...
  • Page 9 Product Support Guide D143/D144 Card Reader Card Reader Bracket Type Bracket 3352 Scanner Scanner Accessibility Option Single Pass DF Accessibility Type C5502 model Option Branding Information Branding is required as the machines are shipped as a generic version. Ricoh version machines: You must attach the model label (provided) to the front cover.
  • Page 10 Product Support Guide D143/D144 Item Machine code Call Out Remarks Mainframe D143/D144 Single pass ADF model has ADF as standard Platen Cover D593 One from the two for all ARDF D630 models except the Single Pass ADF model 2000(Booklet) / 3000 Sheet...

  • Page 11: Mfp Options

    Product Support Guide D143/D144 MFP Options MFP Option Board Slot / SD Card Assignments I/F Card Slot A SD Card Slots I/F Card Slot B USB (print) Fax Option Ethernet USB Host Interface [A] Controller Box Ver.1.0 Page 11 of 72...
  • Page 12 Product Support Guide D143/D144 Previous To Current Model Feature Comparison Mode D088/D089 D143/D144 Sample Print Locked Print Hold Print Scheduled Print Stored Print Store and Print Black Over Print CLP Simulation PDF Direct Print PictBridge Mail to Print Classification Code...
  • Page 13 Product Support Guide D143/D144 Mode D088/D089 D143/D144 *2 To announce that this model supports AirPrint function on external sales materials such as brochures, acquiring a certification from Apple is required. And also, this function is disabled until this model is certified by Apple.
  • Page 14 Product Support Guide D143/D144 Mode D088/D089 D143/D144 Preview before transmission (TX Preview) PDF Encryption Drop out Color Send Twain Scan Universal Send (Simultaneous FAX & Scan) Document Clipper (*1) Data Processing / OCR Package Detection of misplaced document FAX Features...
  • Page 15 Product Support Guide D143/D144 Mode D088/D089 D143/D144 Fax and forward designated receiver (SUB) Fax forward to folder with E-mail Notification Paperless fax (HDD received) with E-mail Notification Lan-fax with cover sheet editor LDAP Support Fax address search Max G3 lines...
  • Page 16 Product Support Guide D143/D144 Mode D088/D089 D143/D144 User Code Authentication 802.1.x Wired Authentication Encryption Address Book Encryption Authentication Pwd Encryption communication S/MIME IPsec communication HDD Encryption (*1) Type A Locked Print password Encryption Others Network Protocol On/Off IP filtering (Access Control)
  • Page 17 Product Support Guide D143/D144 Mode D088/D089 D143/D144 Quota Setting/Account Limit Single Sign On SMTP over SSL Mandatory Security Information Print (*1) Option required for some models. (*2) Please refer to "printer driver specification" for details of compatible PDL. (*3) Applicable for...
  • Page 18 Product Support Guide D143/D144 Mode D088/D089 D143/D144 Keyboard (*1) Ad-C4.5 and Al-C1 have this feature with special customization. Easy Touch Screen Normal/Reverse Grip & Light drawing YES*1 YES*1 Accessibility Features Scanner Separation (Optional) (Optional) Tilt Operation Panel Distinguishable LED Single Hand Operation...

  • Page 19: Installation Requirements

    Product Support Guide D143/D144 Installation Installation Requirements Temperature Range: 10 C to 32 C (50 F to 89.6 F) Humidity Range: 15% to 80% RH Ambient Illumination: Less than 1,500 lux (do not expose to direct sunlight) Ventilation: 3 times/hr/person Ambient Dust: Less than 0.075 mg/m...
  • Page 20 (Nominal value) 1 min Shift time(Default) S Normal DF(D143: Recovery (Guaranteed value) 15/D144:20) SPDF(D143:15/D144:20) Normal DF(D143: 15/C3d:18) (Nominal value) SPDF(D143:15/D144:18) D143 :normal DF 2,151 D143 : SPDF 2,150 TEC (Typical Electricity D144 : normal DF 2,719 Consumption) D144: SPDF 2,749 Ver.1.0...
  • Page 21 Product Support Guide D143/D144 Noise Emission Mode Model Stand-by D143 40 or less Sound Power Level D144 40 or less (Mainframe Only) Copying D143 71.8(BW), 71.5(FC) or less D144 72.0(BW,FC) or less Stand-by D143 40 or less Sound Power Level...
  • Page 22 Product Support Guide D143/D144 Storage/Transportation Temperature -30 ~ 40C Storage Condition Humidity Less than 85% RH % RH Storage Period Max: 12 months Max Stack 3 cartons Temperature -30 ~ 40C Transportation Condition Humidity 15% ~ 95% RH % RH...
  • Page 23 Product Support Guide D143/D144 Parts / Special Tools / Maintenance PM Parts / Yields Mainframe Unique/Common U: Unique for this model C: Common with listeD089 Target Yield affected Q’ty/ Unique or Part Number Description Yield by P/J Unit Common (Pages)
  • Page 24 Product Support Guide D143/D144 Expecte Yield affected Q’ty/ Part Unique or d Yield by P/J Description Number Unit Common (Pages) (see Note 4) PCDU Development Unit – K 600k D1443010 (Note 1 D1443020 Development Unit - M 480k and 2)
  • Page 25 Product Support Guide D143/D144 Options Special Tools & Lubricants The following special tools should be prepared for maintenance of the new model in the field: Part Q’ty Unique or Common Item Description Number A1849501 Scanner Positioning C (General) (2pcs/set) B6455010...
  • Page 26 Fusing QSU-DH Fusing System Max Image Area 297x432mm 11"x17" inch First Copy Time (LT/A4 LEF, 1st tray) Guaranteed value D143: FC 5.8/BW 3.7, D144: FC 4.9/BW 3.1 Ver.1.0 Page 26 of 72 2/3/2012 Subject to change without notice...
  • Page 27 D143: 22.1 / D144: 24.1 SPDF model D143: 22.1 / D144: 24.1 US : Nominal value Normal DF model D143: 19 / D144: SPDF model D143: 19 / D144: Intel Celeron-M 1.0GHz 190GB *1 ( 250GB x 1) Power Source...
  • Page 28 Product Support Guide D143/D144 MainFrame Login/Logout Button SMC Report Print out (Logging Data) NRS Option Java VM Standard (ver10.01.05*) MFP browser Opt (version 1.01.0*) Document Server Auto Off Timer Yes (1-240min) Energy Saver Timer Yes (1-240min) Panel Off Timer System Reset Timer Yes (Default: 60sec.
  • Page 29 Product Support Guide D143/D144 Paper Handling Bypass Tray 12"x18"/305x458mm, A3/DLT- A6SEF <Custom Size Paper> Width: 90－305mm, Length: 148－1260mm *2 Envelope Printing Yes (from bypass or optional Envelope Feeder) Paper Feeding Capacity(LT/A4) 550sheet x 2trays (less than 55.5mm) Bypass Tray: 100sheets (less...
  • Page 30 60-169 g/m2 Copier Spec CPM Black D143: 45, D144 : 55 Copier Spec CPM Color D143 : 45, D144 : 55 Copy Resolution 600dpi / 4bit Multiple Copying Up to 999 copies Reproduction Ratio 400%, 200%, 155%, 129%, 121%, 100%, 93%, 85%, 78%,...
  • Page 31 Product Support Guide D143/D144 Copier Spec Copy Mode Default = Auto Text & Photo Separation (Printed/Glossy/Copied) Auto Text & Photo Separation (Printed/Glossy/Copied) Photo (Printed/Glossy/Copied) Text Pale Copier Spec (continued) Generation Paper Selection Default = Auto Paper Selection (APS) Auto Paper Selection (APS)
  • Page 32 Product Support Guide D143/D144 Copier Spec Bypass Tray [Paper Type] Plain Paper (No Display Paper Type), Recycle Paper, Special Paper 1-3, Color Paper, Letterhead, Cardstock, Preprinted Paper, Bond Paper, High-gloss coated paper, Envelope, Coated, Label Paper, OHP, [Thickness] Thin Paper, Normal Paper,...
  • Page 33 Product Support Guide D143/D144 Copier Spec Margin 1mm step (0-30mm) Adjustment Erase Center 1mm step (2-99mm) Erase Border 1mm step (2-99mm) Cover Sheet/Chapter/Slip Sheets Front Cover Copy or Blank (Default=Copy) Front & Back Copy or Blank (Default=Copy) Cover Chapter Slip Sheets...
  • Page 34 Product Support Guide D143/D144 Copier Spec Auto Start Job Preset Yes(8 jobs) Sample Copy Printer Spec. PCL5c, PCL6(XL), PDF Option Adobe PostScript3, IPDS Print Resolution 1200 x 1200 dpi / 1bit PCL5c -300 x 300 dpi (available only with B/W mode) -600 x 600 dpi <Gradation *5>...
  • Page 35 Product Support Guide D143/D144 Printer Spec. Host Interfaces Ethernet (RJ-45 network port : 10Base-T /100Base-TX), USB2.0 Type B, USB2.0 Type A(2 port), Front USB/SD Slot （1port） Option Ethernet (1000Base-T) IEEE1284/ECP, Wireless LAN (IEEE802.11a,b,g, WPA support), Bluetooth Network Protocol TCP/IP (IP v4, IP v6), IPX/SPX*8...
  • Page 36 Product Support Guide D143/D144 Scanner Spec Auto Size Detection Contact 11"x17"(DLT) SEF, 8 ½"x14"(LG) SEF, Glass 8 ½"x11"(LT) LEF/SEF, 8 1/2"×5 1/2"(HLT) LEF, *SP mode adjustment is required : 8 1/2"×5 1/2"(HLT)SEF (US Model) ARDF *9 11"x17" (DLT)SEF, 8 ½"x14" (LG)SEF, 8 ½"x11"(LT) LEF/SEF,...
  • Page 37 Product Support Guide D143/D144 Scanner Spec Protocol Network: TCP/IP Sending E-mail: SMTP, POP, IMAP4 Scan to Folder: SMB, FTP, NCP* Web Services on Devices for Scanning Compression Method B&W 1bit(MH, MR, MMR, JBIG2*), Grayscale(JPEG) Color JPEG Scan Mode BW Text/Line Art, BW Text, BW...
  • Page 38 Product Support Guide D143/D144 Scanner Spec (JPEG) BW 1bit, BW Grayscale or Full Color Single Page High Compression PDF BW Grayscale / (JPEG or JPEG2000), Full Color / (JPEG or JPEG2000) Multi Page High Compression PDF BW Grayscale / (JPEG or...
  • Page 39 Product Support Guide D143/D144 Scanner Spec for Admin Input of Destination E-mail Address via Possible, Max. 100 destinations per job Soft Key Search method of Email Address in HDD By name and E-mail address LDAP Search Max Address Numbers Per Send Max.
  • Page 40 Product Support Guide D143/D144 Scanner Spec Scan to Email File Type Single Page (continued) TIFF/JPEG/PDF/PDF -A/High Compression Multi Page TIFF/PDF/PDF- A/High Compression Program User Settings Up to 25 programs Divide and send Email Yes (By page or size) (If the file size exceed the max size.)
  • Page 41 Product Support Guide D143/D144 Scanner Spec >Failure Input File Name Scan to File size 2,000 File Size when combined Scan to Folder 128 - 102,400kB, Default = 2,048KB (With & Scan to E-mail restriction) 725MB (Without restriction) (Scan to E-mail file size applied).
  • Page 42 Product Support Guide D143/D144 Scanner Spec uncompressed) Color with normal DF: Simplex(200dpi): with MLB 71(compressed), without MLB 71(compressed & uncompressed) Duplex(200dpi): with MLB 48(compressed), without MLB 48(compressed & uncompressed) with SPDF: Simplex(200dpi): with MLB 80(compressed), without MLB 80(compressed)/81(uncompr essed) Duplex(200dpi): with MLB 121(compressed), without MLB 121(compressed &...
  • Page 43 Product Support Guide D143/D144 Fax Spec Circuit PSTN, PBX Fax Spec Compatibility ITU-T (CCITT) G3, Resolution Standard mode: 8 x 3.85 line/mm, 200 x 100dpi, Detail mode: 8 x 7.7 line/mm, 200 x 200dpi, Super Fine mode*: 8 x 15.4 line/mm, 16 x 15.4...
  • Page 44 Product Support Guide D143/D144 Fax Spec Memory pages) Memory Backup One hour Smoothing Standard (1bit) TTI/RTI Standard Standard Quick dial/ Speed dial Standard: 2,000 numbers Group Dial Standard: 100 groups Program Standard: 100 numbers Redial Standard Direct Fax Number Entry...
  • Page 45 Product Support Guide D143/D144 Fax Spec Automatic Voice Message On Hook Dial Standard Tone Transmission Standard Chain Dialing Reception Mode Selection Standard Automatic Fax/Phone change Answering Machine interface Auto Answer Delay Time Standard (SP mode) Busy Tone Detection Standard Silent Ringing Detection...
  • Page 46 Product Support Guide D143/D144 Fax Spec Scan Line Density 200 x 100 dpi(Standard character), 200 x 200 dpi(Detail character), 200 x 400 dpi(Fine character: optional) *14 , 400 x 400 dpi(Super Fine character: optional) *14 Maximum Original Size A3/DLT *14...
  • Page 47 Product Support Guide D143/D144 Fax Spec LAN-Fax Editor Support Language 1.English, 2.German, 3.French, 4.Italian, 5.Spanish, 6.Dutch, 7.Swedish, 8.Norwegian, 9.Danish, 10.Finnish, 11.Hungarian, 12.Czech, 13.Polish, 14.Portuguese, 15.Russian, 16.Brazilian Portuguese, 17.Greek, 18.Traditional Chinese, 19.Simplified Chinese 20.Catalan, 21.Turkish Condition: OS need to have the same language.
  • Page 48 Product Support Guide D143/D144 Fax Spec IP-Fax Reception Function Receive faxes sent from an IP-Fax compatible fax through a network. Also capable of receiving faxes from a G3 fax connected to a telephone line via a VoIP gateway Document Server...
  • Page 49 Product Support Guide D143/D144 Model Mode lb. Bond BK CPM FC CPM Thin Paper -52-59 -14~15 Plain Paper Middle Thick -105 Thick Paper 1 -169 D143 Thick Paper 2 -220 17.5 17.5 Thick Paper 3 -256 17.5 17.5 Thick Paper 4...
  • Page 50 Product Support Guide D143/D144 Options LCIT PB3140 Paper Size 8 ½"x11"(LT) LEF / A4 LEF Paper Weight 52- 256g/m2 g/m2 14 68lbs Paper Output Capacity 2,000sheets(1000 sheets x 2 trays with 80g/m2 paper) Power Consumption Max: Less than 45W (for Print function)
  • Page 51 Product Support Guide D143/D144 Side LCT RT3020 Paper Size 8 ½"x11" LEF (LT)/ A4 LEF/B5LEF Paper Weight g/m2 60-216g/m2 *169-216 g/m2 :paper type is limited 16-57.5lbs *169-216 g/m2 :paper type is limited Side LCT Paper Output Capacity 1,200 sheets (80g/m2 paper)
  • Page 52 Product Support Guide D143/D144 2000 Sheets Booklet Finisher SR3110 LT LEF, A4 LEF: 40 – 150 sets (50 Normal – 13 sheets/set) Staple Sort 150 sets (2 – 12 sheets/set) LT SEF, B5, A4 SEF: 20 - 100 sets (50 - 10 sheets/set) 100 sets ( 2 –...
  • Page 53 Product Support Guide D143/D144 2000 Sheets Booklet Finisher SR3110 Staple Position 1 staple / 3 positions 2 staples / 2 positions Staple Cartridge Capacity [Normal Staple] 5,000pcs. /cartridge [Saddle Stitch] 2,000pcs./cartridge Power Consumption Dimension(WxDxH) 657x613x960mm 25.9"x25.1"x37.8" inch Weight Less than 47Kg Less than 103.6lbs...
  • Page 54 Product Support Guide D143/D144 1000 Sheets Finisher SR3090 5 ½"x8 ½"LEF/SEF(HLT) – Paper Size Proof Tray 11"x17"(DLT), A6 SEF - A3 SEF, 12"x18" 5 ½"x8 ½"LEF/SEF(HLT) – Shift Tray 11"x17"(DLT), A6 SEF - A3 SEF, 12"x18" Paper Weight Proof 52-260g/m2...
  • Page 55 Product Support Guide D143/D144 3000 Sheets Finisher SR3120 5 ½"x8 ½"LEF/SEF(HLT) – 11"x17" Paper Size Proof Tray (DLT), 12"x18" A6 SEF, B6SEF, A5SEF/LEF – A3 SEF 5 ½"x8 ½"LEF/SEF(HLT) – Shift Tray 11"x17"(DLT), 12"x18" A6 SEF, B6SEF, A5SEF/LEF – A3 SEF...
  • Page 56 Product Support Guide D143/D144 3000 Sheets Finisher SR3120 Staple Paper Weight 64-90g/m2, g/m2 2 cover sheets/set(163g/m2) available 17-24lbs 2 cover sheets/set(163g/m2) available Staple Position 1 staple / 3 positions 2 staples / 1 positions Staple Cartridge Capacity 5,000pcs. /cartridge Power Consumption...
  • Page 57 Product Support Guide D143/D144 1 Bin Tray BN3100 Paper Size 5½" x 8½" SEF - 11" x 17", A5 LEF - A3 SEF, Paper Weight 60-169 g/m2 g/m2 16 - 50 lbs Paper Output Capacity 125 sheet with 80 g/m2 paper...
  • Page 58 Product Support Guide D143/D144 Side Tray Type C5502 Paper Size <output to internal tray> width: 90-305mm length: 148-600mm <output to left side> width: 90-305mm length: 148-432mm Paper Weight 52-300 g/m2 g/m2 14 - 80 lbs Paper Output <output to internal tray>...
  • Page 59 Product Support Guide D143/D144 Envelope Feeder EF3020 Paper Size A4, A5, A6, B5, B6, 8 ½ x 11 , 7 x 10 ½, 5 ½ x 8 ½ , 4 x 9 ½, 3 x 7 ½ , C5 Env , C6 Env , DL Env , Com10 Env...
  • Page 60 Product Support Guide D143/D144 MFP Supported Environments Type PCL5c PCL6 PostScript3 Windows 2000 Professional Server Advanced Server Datacenter Server Windows XP Professional Home Edition Windows Vista Starter Home Basic Home Premium Business Ultimate Enterprise Windows 7 Starter Home Basic Home Premium...
  • Page 61 Product Support Guide D143/D144 Point & Print Windows OS Drivers Server Client(Push to) PCL5c/6 Windows Server 2003 Vista W2K Pro Windows Server 2008 Vista W2K Pro Windows Server 2008R2 Vista W2K Pro Windows 2000 Professional Server & Advanced Server Vista...
  • Page 62 Product Support Guide D143/D144 Terminal Service and Citrix MetaFrame Driver Server PCL5c/6 Win Server 2008R2 Win Server 2008 Win Server 2003 Win 2000 Server Win Server 2003 + MetaFrame Win 2000 Server + MetaFrame Win Server 2003 + Citrix PresentationServer4.0 Win 2000 Server + Citrix PresentationServer4.0...
  • Page 63 Product Support Guide D143/D144 UNIX Environment Supported platforms for Unix filter UNIX Platforms Version Sun Solaris 2.6/7/8/9/10 HP-UX 10.x/11.x/11i v2/11i v3 Red Hat Linux Enterprise 4, 5, 6 SCO OpenServer 5.0.6/5.0.7/6.0 IBM AIX 5L Version /5.3, 6.1, 7.1 Novell Netware...

  • Page 64: Utility Software

    Product Support Guide D143/D144 Utility Software Software Description For GW Controller Font Manager This software enables you to use screen fonts. This software enables you to manage and monitor printers and other Smart Device Monitor for Admin devices over the network.
  • Page 65 Product Support Guide D143/D144 Print Driver Information Printer Driver Features PostScript3 Features PCL5c/6 Windows Mac OS X v.10.2 or later XP/Vista/7 Send to job Binding Send to Document Server Sample Print Locked Print Hold Print Scheduled Print Stored Print Stored Print(Shared)
  • Page 66 Product Support Guide D143/D144 Banner Page Print Chaptering Rotate by 180 degrees Reverse Order Print PCL5 : Y*4 Do not print Blank Pages PCL6 : N Dithering Toner Saving Black Over Print Gray Reproduction CLP Color Simulation POP Display Print Priority Setting :Quality...
  • Page 67 Product Support Guide D143/D144 Auto Color Selection (ACS) The following is the same as the ACS mechanism on the previous model. In B&W mode, B&W pages printed after a color page is counted as black and white. In ACS mode, these pages are counted as color mixed pages.
  • Page 68 Product Support Guide D143/D144 Paper Recommended Throughput Material Ver.1.0 Page 68 of 72 2/3/2012 Subject to change without notice...

  • Page 69: Special Paper

    Product Support Guide D143/D144 Non Recommended Throughput Material Refer to pages in the Operators Instructions Hardware Guide. Do not use any of the following kinds of paper or a fault might occur: Aluminum Foil, Carbon paper, Conductive paper Paper meant for an inkjet printer...

  • Page 70: Contact Information

    Product Support Guide D143/D144 SD Card Arrangement Card romdata D143 Firmware files D144 Firmware files Contact Information Name Contact Technical Services Call Center (Hotline) Ricoh: (800) 537-4264 Savin: (800) 291-6044 Lanier: (800) 333-3147 Application Help Desk (Software Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU...
  • Page 71 Product Support Guide D143/D144 Training Information Description EDP Code RFG E-Source Number D142/D144 Series Self-Paced Training Package D142/D144 Service Manual D142/D144 Parts Catalog D142/D144 Point-to-Point Please refer to the http://www.ricohuniversity.com/ web site for the most up to date training information.
  • Page 72 Product Support Guide D143/D144 Revisions 1.0 Original Ver.1.0 Page 72 of 72 2/3/2012 Subject to change without notice...

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D144