Page 7
It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is in the best interest of Ricoh Corporation and its member companies. NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH CORPORATION.
Page 9
WARNING Service Manual contains information regarding service techniques, procedures, processes and spare parts of office equipment distributed by Ricoh Corporation. Users of this manual should be either service trained or certified by successfully completing a Ricoh Technical Training Program. Untrained uncertified users utilizing...
Rev. 03/2007 B245/B276/B277 TABLE OF CONTENTS INSTALLATION 1. INSTALLATION ............... 1-1 1.1 INSTALLATION REQUIREMENTS ............1-1 1.1.1 ENVIRONMENT ................1-1 1.1.2 MACHINE LEVEL.................1-2 1.1.3 MINIMUM SPACE REQUIREMENTS ..........1-2 1.1.4 POWER REQUIREMENTS ............1-2 1.2 COPIER INSTALLATION ..............1-3 1.2.1 POWER SOCKETS FOR PERIPHERALS ........1-3 1.2.2 ACCESSORY CHECK ..............1-3...
Page 14
3.5.4 LD UNIT ..................3-23 3.5.5 POLYGONAL MIRROR MOTOR..........3-23 3.5.6 LASER UNIT ALIGNMENT ADJUSTMENT .......3-24 3.6 PCU SECTION ..................3-26 3.6.1 PCU....................3-26 3.6.2 PICK-OFF PAWLS AND TONER DENSITY SENSOR....3-27 3.6.3 OPC DRUM ................3-28 3.6.4 CHARGE ROLLER AND CLEANING BRUSH ......3-29 3.6.5 CLEANING BLADE ..............3-29 B245/B276/B277...
Page 15
3.11.5 DUPLEX INVERTER MOTOR..........3-52 3.11.6 DUPLEX CONTROL BOARD ...........3-52 3.12 OTHER REPLACEMENTS..............3-53 3.12.1 QUENCHING LAMP..............3-53 3.12.2 HIGH-VOLTAGE POWER SUPPLY BOARD ......3-53 3.12.3 BICU (BASE-ENGINE IMAGE CONTROL UNIT).....3-54 3.12.4 MAIN MOTOR ................3-54 3.12.5 REAR EXHAUST FAN (B269/B277 ONLY)......3-55 3.12.6 LEFT EXHAUST FAN...............3-55 B245/B276/B277...
Page 16
5.3.6 OUTPUT CHECK (SP 5804) ............5-50 5.3.7 SERIAL NUMBER INPUT (SP 5811) .........5-52 5.3.8 NVRAM DATA UPLOAD/DOWNLOAD (SP 5824/5825) ....5-52 5.3.9 FIRMWARE UPDATE PROCEDURE.........5-55 5.3.10 TEST PATTERN PRINT (SP 5902 1)........5-59 5.3.11 PAPER JAM COUNTERS (SP 7504) ........5-61 5.3.12 SMC PRINT (SP 5990).............5-62 B245/B276/B277...
Page 17
6.9.4 DEVELOPMENT BIAS ...............6-37 6.9.5 TONER SUPPLY................6-38 6.9.6 TONER SUPPLY MECHANISM ..........6-39 6.9.7 TONER DENSITY CONTROL ............6-39 6.9.8 TONER SUPPLY IN ABNORMAL SENSOR CONDITIONS..6-43 6.9.9 TONER NEAR END/END DETECTION AND RECOVERY..6-44 6.10 DRUM CLEANING AND TONER RECYCLING.......6-45 6.10.1 DRUM CLEANING ..............6-45 B245/B276/B277...
Page 18
6.16.2 AOF ..................6-73 6.16.3 TIMERS..................6-73 6.16.4 RECOVERY ................6-73 SPECIFICATIONS 7. SPECIFICATIONS ..............7-1 7.1 GENERAL SPECIFICATIONS...............7-1 7.2 SUPPORTED PAPER SIZES..............7-5 7.2.1 ORIGINAL SIZE DETECTION............7-5 7.2.2 PAPER FEED AND EXIT .............7-7 7.3 MACHINE CONFIGURATION .............7-10 7.4 OPTIONAL EQUIPMENT ..............7-12 7.4.1 ARDF..................7-12 B245/B276/B277...
Page 19
SEE SECTION B865/B866 FOR DETAILED TABLE OF CONTENTS MFP EXPANSION CONTROLLER BOX/PRINTER SCANNER/FAX (B843/B867/B868) SEE SECTION B843/B867/B868 FOR DETAILED TABLE OF CONTENTS PRINTER/SCANNER UNIT (B867) SEE SECTION B867 FOR DETAILED TABLE OF CONTENTS FAX OPTION (B868) SEE SECTION B868 FOR DETAILED TABLE OF CONTENTS B245/B276/B277...
Read This First Safety Notices and Symbols & Abbreviations Important Safety Notices Prevention of Physical Injury 1. Before disassembling or assembling parts of the copier and peripherals, make sure that the power cord is unplugged. 2. The wall outlet should be near the copier and easily accessible. 3.
Laser Safety The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical units in the field. The optical housing unit can only be repaired in a factory or at a location with the requisite equipment. The laser subsystem is replaceable in the field by a qualified Customer Engineer.
Page 23
INSTALLATION DOCUMENT FEEDER B813 ARDF B814 FAX OPTION B868 PREVENTIVE MAINTENANCE REPLACEMENT AND ADJUSTMENT TROUBLESHOOTING DDST UNIT B865/B866 PRINTER/SCANNER UNIT B867 MFP EXPANSION B843/B867/B868 SERVICE TABLES DETAILED DESCRIPTIONS SPECIFICATIONS...
2) Areas directly exposed to heat from a heater. Do not place the machine in areas where it can get exposed to corrosive gases. Do not install the machine at any location over 2,000 m (6,500 ft.) above sea level. B245/B276/B277...
Avoid multi-wiring. Be sure to ground the machine Input voltage: North and South America, Taiwan: 110 – 120 V, 60 Hz, 12 A Europe, Asia: 220 – 240 V, 50/60 Hz, 7 A B245/B276/B277...
1.2.2 ACCESSORY CHECK Check that you have the accessories in this list. Basic Machines Description Q’ty NECR-English /Multi-language (-17, -27,-19, -29) EU Safety Sheet (-27, -22,-24, -26) Laser Decal (-27, -22,-24, -26, -19, -28, -29) Model Name Plate (-22,-29) B245/B276/B277...
Page 30
Quick Guide Copy Edition (-19, -29) 10 Quick Guide Printer/Scanner Edition (-19, -29) 11 Manual for this machine (-19, -29) 12 Safety Information (-19, -29) 1.2.3 INSTALLATION PROCEDURE Unplug the machine power cord before starting the following procedure. Remove filament tape and other padding. B245/B276/B277...
Page 31
Open the right door [B], and remove the PCU (photoconductor unit) [C]. Separate the PCU into the upper part and the lower part ( x 5). Put a sheet of paper on a level surface and place the upper part on it. B245/B276/B277...
Page 32
Shake the toner bottle [F] several times. (Do not remove the bottle cap [G] before you shake the bottle.) Remove the bottle cap [G] and install the bottle on the holder. (Do not touch the inner cap [H].) 10. Set the holder (with the toner bottle) in the machine. B245/B276/B277...
Page 33
16. Activate the User Tools and select the menu "Language." 17. Specify a language. This language is used for the operation panel. 18. Load the paper in the paper tray and make a full size copy, and make sure the side-to-side and leading edge registrations are correct. B245/B276/B277...
1.3 PLATEN COVER INSTALLATION 1.3.1 ACCESSORY CHECK Check that you have the accessories indicated below. Description Q’ty Stepped Screw 1.3.2 INSTALLATION PROCEDURE Unplug the machine power cord before starting the following procedure. Install the platen cover ( x 2). B245/B276/B277...
Check the quantity and condition of the accessories against the following list. Description Q’ty Scale Guide DF Exposure Glass Stud Screw Knob Screw Original Size Decal Screwdriver Tool Attention Decal—Top Cover Stamp Cartridge Installation Procedure 1.4.2 INSTALLATION PROCEDURE Unplug the copier power cord before starting the following procedure. B245/B276/B277...
Page 36
Peel off the backing [D] of the double-sided tape attached to the rear side of the scale guide [E], then install the scale guide ( x 2 [removed in step 2]). Install the two stud screws [F]. Mount the ARDF on the copier, and then slide it to the front. B245/B276/B277 1-10...
Page 37
Secure the ARDF unit with the knob screws [G]. Connect the cable [H] to the copier. Attach the appropriate original size decal [I] as shown. 10. Attach an attention decal to the top cover. The attention decals in the package are written in different languages. 1-11 B245/B276/B277...
Page 38
12. Install the stamp cartridge [K] to the ARDF. 13. Make a full size copy, and check that the side-to-side and leading edge registrations are correct. If they are not, adjust the side-to-side and leading edge registrations. ( p.3-64) B245/B276/B277 1-12...
Check the quantity and condition of the accessories against the following list. Description Q’ty Scale Guide DF Exposure Glass Stud Screw Fixing Screw Original Size Decal Screwdriver Tool Attention Decal—Top Cover Stamp Cartridge Installation Procedure 1.5.2 INSTALLATION PROCEDURE Unplug the machine power cord before starting the following procedure. 1-13 B245/B276/B277...
Page 40
Peel off the backing [D] of the double-sided tape attached to the rear side of the scale guide [E], then install the scale guide ( x 2 [removed in step 2]). Install the two stud screws [F]. Mount the ADF on the copier, and then slide it to the front. B245/B276/B277 1-14...
Page 41
Secure the ADF unit with the fixing screws [G]. Connect the cable [H] to the copier. Attach the appropriate scale decal [I] as shown. 10. Attach an attention decal to the top cover. The attention decals in the package are written in different languages. 1-15 B245/B276/B277...
Page 42
13. Turn the main power switch on. Then check if the document feeder works properly. 14. Make a full size copy, and check that the side-to-side and leading edge registrations are correct. If they are not, adjust the side-to-side and leading edge registrations. ( p.3-64). B245/B276/B277 1-16...
Print out all data in the printer buffer. Disconnect the network cable. Unplug the machine power cord before starting the following procedure. Remove the strips of tape. Make sure that you have removed all the strips of tape and all the pieces of cardboard. 1-17 B245/B276/B277...
Page 44
Attach the adjuster [A] to the base plate as shown. This step is not necessary if a cabinet is installed. Remove the cover [B] (1 rivet). B245/B276/B277 1-18...
Page 45
[C] is securely routed. The paper tray unit does not function properly if the harness is damaged. One-tray copier model (B268/B276): Remove the 1st tray cassette [D]. Two-tray copier models (B269/B277): Remove the 2nd tray cassette [D]. Install the two screws [E]. Reinstall the tray cassette. 1-19 B245/B276/B277...
Page 46
10. Reinstall the cover removed in step 3 (1 rivet). 11. Install the four brackets with long supports [H] and covers [I](2 screws each). These long supports prevent the unit from tipping over. B245/B276/B277 1-20...
Page 47
If a cabinet is installed, this step is unnecessary. 13. Load the paper in the paper trays and make full size copies from each tray. Check if the side-to-side and leading edge registrations are correct. If they are not, adjust the registrations ( Copy Adjustments Printing/Scanning). 1-21 B245/B276/B277...
Print out all data in the printer buffer. Disconnect the network cable. Unplug the machine power cord before starting the following procedure. Remove the strips of tape. Make sure that you have removed all the strips of tape and all the pieces of cardboard. B245/B276/B277 1-22...
Page 49
Before placing the copier on the paper tray unit, make sure that the harness [B] is safe. The paper tray unit does not function properly if the harness is damaged. Set the copier on the paper tray unit. 1-23 B245/B276/B277...
Page 50
One-tray Paper Tray Unit Installation One-tray copier model (B268/B276): Remove the 1st tray cassette [C]. Two-tray copier models (B269/B277): Remove the 2nd tray cassette [C]. Install the two screws [D]. Reinstall the tray cassette. B245/B276/B277 1-24...
Page 51
Reinstall the cover removed in step 2. 10. Load the paper in the paper tray and make full size copies from tray. Check if the side-to-side and leading edge registrations are correct. If they are not, adjust the registrations ( p.3-60). 1-25 B245/B276/B277...
Tapping screw M3 x 6 1.8.2 INSTALLATION PROCEDURE Installation is for the B277 ONLY. Unplug the machine power cord before starting the following procedure. Remove the inverter tray [A]. Remove the rail [B] (2 knob screws). Remove the cover [C] (1 rivet). B245/B276/B277 1-26...
Page 53
Cut the front cover as shown, to make an opening [G] for the 1-bin tray. Install the 1-bin tray [H]. Make sure the connectors [I] are connected firmly. 10. Fasten the screw. 11. Connect the connector [J] that you removed in step 6. Make sure that the connector is connected. 1-27 B245/B276/B277...
Page 54
15. Pull the support [N] out of the left end of the exit tray. 16. Insert the support into the left end of the paper exit tray [O] (of the copier). 17. Turn the main switch on. 18. Check the operation. B245/B276/B277 1-28...
Remove the left cover. Pass the connector [A] through the opening [B]. Install the anti-condensation heater [C], as shown. Join the connectors [A, D]. Clamp the harness with the clamp [E]. Reinstall the left cover and exposure glass. 1-29 B245/B276/B277...
Unplug the machine power cord before starting the following procedure. 1.10.1 UPPER TRAY HEATER Remove the 1st tray cassette [A]. Remove the rear cover. Pass the connector [B] through the opening [C] and install the tray heater [D] ( x 1). B245/B276/B277 1-30...
Page 57
Tray Heaters Install the relay harness [E]. Fix the harness with the clamp [F]. Reinstall the 1st tray cassette and the rear cover. 1-31 B245/B276/B277...
B277/B269 only: Remove the DCB [B] with bracket ( x 4, x 3). Pass the connector [C] through the opening [D] and install the tray heater [E] ( x 1). Join the connectors [F]. Reinstall the 2nd tray cassette, DCB, and rear lower cover. B245/B276/B277 1-32...
Tray Heaters 1.10.3 TRAY HEATERS FOR THE OPTIONAL PAPER FEED UNITS Remove the rear cover [A] for the paper tray unit. One-tray paper feed unit: Two-tray paper feed unit: Two-tray unit only: Remove the cable guide [B]. 1-33 B245/B276/B277...
Page 60
Tray Heaters Install the clamps [C]. One-tray paper feed unit: Two-tray paper feed unit: Pass the connector [D] through the opening [E]. Install the tray heater [F] ( x 1). B245/B276/B277 1-34...
Page 61
Two-tray paper feed unit: Clamp the cables [G], as shown. Join the connectors [H]. Two-tray unit only: Reinstall the cable guide. One-tray copier model (B268/B276): Remove the 1st tray cassette. Two-tray copier models (B269/B277): Remove the 2nd tray cassette. 1-35 B245/B276/B277...
Page 62
Tray Heaters 10. Remove the two screws [I] and install the two hexagonal socket screws [J]. 11. Reinstall the 1st tray/2nd tray(s) and rear cover. B245/B276/B277 1-36...
Hold the key counter plate nuts [C] on the inside of the key counter bracket [D] and insert the key counter holder [E]. Secure the key counter holder to the bracket ( x 2). Install the key counter cover [F] ( x 2). 1-37 B245/B276/B277...
Page 64
Connect the connector [G] to CN126 on the BICU. Hold the harness with the clamps [H][I][J]. The relay harness is not included in the key counter bracket accessories. 10. Join the relay harness [K] with the connector [L]. 11. Reinstall the rear cover. B245/B276/B277 1-38...
Page 65
16. Hook the key counter holder assembly onto the stepped screw [N]. Check that the harness is not caught between the left cover and the key counter holder assembly. 17. Secure the key counter holder assembly with the screw [Q]. 1-39 B245/B276/B277...
Clamp the relay harness [F] in place with the clamp [G], which is included in the key counter bracket accessories (not in this interface unit)(supplied by third party vendor). Remove the cutout [H]. Pass the relay harness through the opening [H], and then reattach the rear cover. B245/B276/B277 1-40...
Blower brush or alcohol Toner shield glass Blower brush APS sensors Blower brush Drum Area 120k NOTE Drum Developer Charge roller Cleaning brush (charge roller) Cleaning blade (OPC drum) Pick-off pawls (OPC drum) Transfer roller ID sensor Blower brush B245/B276/B277...
Page 70
Separation roller Clean with water or alcohol. Pick-up roller Clean with water or alcohol. Stamp Replace when necessary. White plate Clean with water or alcohol. DF exposure glass Clean with water or alcohol. Platen cover Clean with water or alcohol. B245/B276/B277...
Page 71
NOTE Paper feed rollers Dry or damp cloth Bottom-plate pads Dry cloth Paper-feed guides Clean with water or alcohol. Friction pads Dry or damp cloth Relay clutch (B384 only) Feed clutches (B384 only) Relay roller (B384 only) Dry cloth B245/B276/B277...
1. Activate the SP mode ( p.5-1). Select SP 7804 1 (Reset–PM Counter). Press the OK key [A]. The message "Execute" shows. Press the button [B] below the message "Execute." The messages "Execute?" followed by "Cancel" and "Execute" show. B245/B276/B277...
Page 73
How to Reset the PM Counter To reset the PM counter, press the button [C] below the message "Execute." Wait until the message "Completed" shows. Quit the SP mode. B245/B276/B277...
4. Do not disassemble the lens unit. This will cause the lens and copy image to get out of focus. 5. Do not turn any of the CCD positioning screws. This will put the CCD out of position. The CCD position cannot be re-adjusted in the field. B245/B276/B277...
If the optional tray heater or optics anti-condensation heater is installed, keep the machine's power cord plugged in even while the main switch is off, to keep the heater(s) energized. B245/B276/B277...
Front upper left cover [B] ( x 3). Operation panel [C] ( x 4, x 1). Right upper cover [D] ( x 1, 3 hooks). Push the cover to the rear side to release the hooks. Top rear cover [E] ( x 1). B245/B276/B277...
Exterior Covers & Operation Panel 3.3.5 LEFT COVER Left cover [A] ( x 3). 3.3.6 FRONT COVER Pull out the (top) paper tray. Open the front door [A]. Front cover [B] ( x 4). B245/B276/B277...
Exterior Covers & Operation Panel 3.3.7 FRONT RIGHT COVER Open the front door [A]. Front right cover [B] ( x 1). 3.3.8 RIGHT REAR COVER Right upper cover ( p.3-5). Open the duplex unit (B269/B277 only). Right rear cover [A] ( x 1). B245/B276/B277...
3.3.9 RIGHT DOOR (DUPLEX UNIT (B269/B277)) Right rear cover (see above). Open the right door [A]. Open the clamps [B] and disconnect the two connectors [C] or three connectors (B269/B277). Right door 3.3.10 BY-PASS TRAY Right rear cover (above). Open the right door. B245/B276/B277...
Remove the rear-side clip ring, pin, and tray holder arm in the same manner. By-pass tray [E]. 3.3.11 LEFT LOWER COVER (TWO-TRAY MODELS ONLY) Left lower cover [A] ( x 2). 3.3.12 RIGHT LOWER COVER (TWO-TRAY MODELS ONLY) Right lower cover [A] (1 pin). B245/B276/B277...
Do not touch the paint-locked screws on the lens block. The position of the lens assembly (black part) is adjusted before shipment. Do not grasp the PCB or the lens assembly when you handle the lens block. The 3-11 B245/B276/B277...
Upper Covers). Exposure glass ( Exposure Glass/DF Exposure Glass). Slide the first scanner to a position where the front end of the lamp is visible. Place one hand under the lamp stabilizer board [A] and release the hook [B]. B245/B276/B277 3-12...
Press the plastic latch [C] and push the front end of the lamp toward the rear. Lamp [D] (with the cable). 3.4.4 ORIGINAL WIDTH/LENGTH SENSOR Exposure glass ( Scanner Unit). Original width sensor [A] ( x 1, x 1). Lens block ( Scanner Unit). Original length sensor [B] ( x 1, x 1). 3-13 B245/B276/B277...
Page 90
After you have rearranged the positions, the sensors work as listed in the table. Rearrange the sensor positions as follows: Original Size Length Sensors Width Sensors 8K-SEF 16K-SEF 16K-LEF 16K-SEF Specify SP mode settings: Select SP 4305 1, and specify 2 (=Yes). The machine will detect 8K/16K rather than B245/B276/B277 3-14...
1, 1 spring, 1 belt). Install the belt first, and then set the spring when you reassemble. Fasten the leftmost screw (viewed from the rear), and fasten the other two screws. Adjust the image quality after you install the motor. 3-15 B245/B276/B277...
Left upper cover, top rear cover ( Original Width/Length Sensor). Exposure glass, DF exposure glass (if installed) ( Exposure Glass/DF Exposure Glass). Disconnect the connector [A]. Scanner left lid [B] ( x 7). Sensor tape [C]. Scanner home position sensor [D]. B245/B276/B277 3-16...
Scanner Contact Points" below.). The two actions above have the same objectives--to align the following holes and marks: 1. The adjustment holes [H] [J] in the first scanner 2. The adjustment holes [H] [J] in the second scanner 3-17 B245/B276/B277...
Page 94
10. Check that the scanner belts [B] [C] [G] [H] are properly set between the bracket and the 1st scanner. 11. Tighten the screws [A] [F]. 12. Remove the positioning tools. 13. Reassemble the machine and check the operation. B245/B276/B277 3-18...
Page 95
Controller bracket [B] ( x 3). Disconnect the platen-cover-sensor connector [C]. Rear frame [D] ( x 7). Scale bracket [E] ( x 2). Loosen the 2 screws [F]. 10. Slide the 2nd scanner to align the following holes and marks. 3-19 B245/B276/B277...
Page 96
13. The alignment marks on the frames. 14. Insert the positioning tools [G] [H] through the holes and marks. 15. Check that the scanner belts are properly set in the brackets. 16. Remove the positioning tools. 17. Reassemble the machine and check the operation. B245/B276/B277 3-20...
3.5.1 LOCATION OF CAUTION DECAL 3.5.2 TONER SHIELD GLASS Open the front door. Lift the toner cartridge latch [A]. Press the toner shield glass cover [B] to the left and pull it out. 3-21 B245/B276/B277...
3.5.3 LASER UNIT Toner shield glass. Copy tray. Pull out the (upper) paper tray. Front cover . Laser unit [A] ( x 2, x 4). The screw at the left front position [B] is longer than the other three. B245/B276/B277 3-22...
Do not touch the paint-locked screw [A]. The LD position is adjusted before shipment. Laser unit. LD unit [B] ( x 1). Do not screw the LD unit in too tightly when you install it. 3.5.5 POLYGONAL MIRROR MOTOR 3-23 B245/B276/B277...
If the screw is in the slot [D], loosen the screw on the lever, loosen the four screws on the laser unit, and go on to step 9. The initial position of the screw is in hole [C]. B245/B276/B277 3-24...
Page 101
10. Tighten the screw [A]. 11. Tighten the screws on the laser unit. 12. Reinstall the copy tray. 13. Print the trim pattern and check the result. Do the procedure again if further adjustment is required. 3-25 B245/B276/B277...
Open the right door. Press the latch [B] and pull out the PCU [C]. Do not touch the OPC drum surface with bare hands. Load new developer ( p.3-30). Do SP 2214 to reinitialize the TD sensor when you reassemble. B245/B276/B277 3-26...
1). The toner density sensor is taped to the bottom of the PCU. Pry it off with a regular screwdriver After reinstalling the pick-off pawls or toner density sensor, adjust the image quality ( After Replacement and Adjustment). 3-27 B245/B276/B277...
Pry out the drum retaining clip [F]. Install the clip in the same orientation (with the lip facing away from the drum shaft) when you reassemble. OPC drum [G] When reassembling, adjust the image quality ( After Replacement and Adjustment). B245/B276/B277 3-28...
Turn the gear [E] (as necessary) so that the rear holder [F] comes out. When reassembling, adjust the image quality ( After Replacement and Adjustment). 3.6.5 CLEANING BLADE Drum charge roller ( Previous procedure). Cleaning blade [B] ( x 2). When reassembling, adjust the image quality ( After Replacement and Adjustment). 3-29 B245/B276/B277...
10 seconds. Repeat the previous step two more times. PCU ( PCU). Separate the developer section from the OPC drum section ( OPC Drum). Top part [A] of the development unit ( x 5). B245/B276/B277 3-30...
If using A3 or 11" x 17" paper, make 2 copies/prints. To make solid black prints, use SP 5902 pattern 8. Step 7 is required only after parts replacement or adjustment. You do not need to make sky-shot (or solid black) copies after you replace the developer. 3-31 B245/B276/B277...
Toner Supply Motor 3.7 TONER SUPPLY MOTOR Copy tray ( Upper Covers). Open the front door. Toner bottle holder ( PCU). Toner supply motor [A] ( x 1). B245/B276/B277 3-32...
Push the shaft back through the opening, and tilt it up. If the black plastic bushing [B] comes off, make sure you remount it when reinstall the shaft. Paper feed roller [C] 3.8.2 FRICTION PAD Paper cassette. Clip [A]. 3-33 B245/B276/B277...
Push the shaft back through the opening, so that the roller moves clear of the friction pad. Friction pad [B] 3.8.3 PAPER END SENSOR Paper cassette. Paper end sensor [A] ( x 1). 3.8.4 EXIT SENSOR - Non-Duplex Models - Open the right door. Front right cover). Guide [A] ( x 2). B245/B276/B277 3-34...
- Duplex Models - Open the right door. Front right cover. Upper guide [D] ( x 2). Exit sensor bracket [E] ( x 1). Exit sensor [F] ( x 1). 3.8.5 BY-PASS FEED ROLLER AND PAPER END SENSOR 3-35 B245/B276/B277...
Sensor holder [A]. By-pass paper end sensor [B] ( x 1). By-pass feed roller [C]. 3.8.6 REGISTRATION ROLLER PCU. Front cover. Right door .) Rear cover. High-voltage power supply . B245/B276/B277 3-36...
When reinstalling the switch: Move the paper guides to their middle position (about halfway between fully open and fully closed), and install the round gear so that the hole in the gear [D] aligns with the peg [E] on the sliding gear. 3-37 B245/B276/B277...
3.8.8 REGISTRATION CLUTCH Rear cover. High-voltage power supply board (with the bracket) [A] ( x 4, all connectors). Registration clutch [B] ( x 1, x 1). 3.8.9 REGISTRATION SENSOR Open the right door. Registration sensor [A] ( x 1). B245/B276/B277 3-38...
Paper feed clutch [B] ( x 1). By-pass feed clutch [C] ( x 1). Make sure that the rotation-prevention tabs [D] on the clutches fit correctly into the corresponding openings on the clutch cover when you reinstall. 3.8.11 RELAY CLUTCH Rear cover. 3-39 B245/B276/B277...
Rear Lower Cover (Two –tray Models Only). Metal plate [A] ( x 3). Vertical transport sensor [B] ( x 1). 3.8.15 PAPER SIZE SWITCH Paper cassette. Switch cover [A] ( x 1). Paper size switch [B] ( x 1). 3-41 B245/B276/B277...
Lift the plastic holders [A] with the image transfer roller [B]. Leave the springs under the holders. Make sure that the pegs [C] on the holders [D] engage with the springs when you reassemble. 3.9.2 IMAGE DENSITY SENSOR Open the right door. Plastic cover [A]. B245/B276/B277 3-42...
Page 119
Image Transfer Image transfer roller (Previous procedure). Push down on the notch [B] to free the sensor. Image density sensor [C] ( x 1). 3-43 B245/B276/B277...
Turn off the main switch, and unplug the machine. Front right cover. Open the right door. Fusing unit [A] ( x 2, x 4). 3.10.2 THERMISTOR Fusing unit (see above). Thermistors [A] ( x 1, x 1). B245/B276/B277 3-44...
Fusing lamp with the connector (550W) [F] ( x 2). Check that the front ends of the two lamps fit in the front holding plate when you reassemble. If the lamps are seated incorrectly, they do not fit in the holding plate. 3-45 B245/B276/B277...
Roller guard [A] ( x 3). Metal holders [B] (1 holder for each). Hot roller stripper pawls [C] (1 spring for each). 3.10.5 HOT ROLLER Hot roller stripper pawls (See above). Hot roller [A] (2 C-rings, 1 gear, 2 bearings). B245/B276/B277 3-46...
2 for each). 3.10.7 PRESSURE ROLLER AND BUSHINGS Separate the hot roller section from the pressure roller section ( Fusing Lamps). Fusing entrance guide [A] ( x 2). 2 springs [B]. 2 pressure arms [C]. 2 Bushings [D]. 3-47 B245/B276/B277...
If the band is not as described above, change the position of the spring hooks [C] (one on each side), and then check the band again. The higher hook position produces greater tension. B245/B276/B277 3-48...
Another bracket [B] comes off with the sensor bracket. Duplex exit sensor [C] ( x 1). 3.11.2 DUPLEX ENTRANCE SENSOR Open the right door. Lift the duplex guide [A]. Entrance sensor bracket [B] and bracket cover [C] ( x 2). Duplex entrance sensor [D]. B245/B276/B277 3-50...
3.11.3 DUPLEX INVERTER SENSOR Copy tray [A] ( x 2). Exit cover [B] ( x 1). Sensor bracket [C] ( x 1, x 1). Duplex inverter sensor [D] ( x 1). 3.11.4 DUPLEX TRANSPORT MOTOR Open the right door. 3-51 B245/B276/B277...
Rear Exhaust Fan {B269/B277 Only}). Duplex inverter motor [A] ( x 2, x 1). 3.11.6 DUPLEX CONTROL BOARD Rear lower cover ( Rear Lower Cover Two-tray Models Only). Duplex control board [A] ( x 4 , all connectors). B245/B276/B277 3-52...
Remove the NVRAM [B] from the old BICU and install it on the new BICU when you replace the BICU. The NVRAM keeps machine-specific data. 3.12.4 MAIN MOTOR Rear cover. Main motor [A] ( x 4, x 1). B245/B276/B277 3-54...
Make sure that the arrow on the fan [B] points the outside of the copier when you reassemble The arrow indicates the direction of the air current. 3.12.6 LEFT EXHAUST FAN Rear cover. Left cover. Fan cover [A] ( x 3). Fan [B] ( x 3, x 1). 3-55 B245/B276/B277...
Make sure that the arrow on the fan [C] points the outside of the copier when you reassemble. (The arrow indicates the direction of the air current). 3.12.7 PSU (POWER SUPPLY UNIT) Left cover. PSU [A] (All connectors, x 6). B245/B276/B277 3-56...
4. BICU (with the bracket) [C] ( x 6). If you have difficulty to remove the bracket, remove the screw at the middle of the crosspiece (see step 6). 5. Main motor ( p.3-54). 6. Crosspiece [D] ( x 3). 7. Registration clutch. 3-57 B245/B276/B277...
Page 134
Do not change the position of the spring [G] and make sure that the bushing [H] on the PCU drive shaft is in the correct position you when you reassemble. You can adjust its position by rotating the gear [I] seen from the opening of the gearbox. B245/B276/B277 3-58...
Page 135
If the gears fall out, start by finding gear number 1 and installing it onto location number 1 (setting it into place so that the side with the printed number stays visible). Then install the remaining gears (2 to 12) in the same way. 3-59 B245/B276/B277...
Page 137
- Main Scan Magnification - 1. Print the single-dot grid pattern (SP 5902 1). 2. Check the magnification (the grid size should be 2.7 x 2.7 mm), and if necessary use SP 2998 to adjust it. The specification is 100 1%. 3-61 B245/B276/B277...
2. Check the leading edge and side-to-side registration, and adjust as necessary with the following SP modes. SP mode Specification Leading edge SP 4010 2 1.5 mm Side-to-side SP 4011 A: Leading edge registration B: Side-to-side registration - Magnification - A: Main scan magnification B: Sub-scan magnification B245/B276/B277 3-62...
Page 139
Place 10 sheets of new A4/LTR paper (sideways, LEF) or new A3/DLT paper on the exposure glass, and close the platen cover or the ADF. Enter SP 4428 1 and select “1: YES”. The machine automatically adjusts the standard white density. 3-63 B245/B276/B277...
SP 6006 2 Blank margin for the trailing edge SP 6006 3 Side-to-side registration (Duplex: back side) SP 6006 4 - Sub-scan Magnification - A: Sub-scan magnification Make a temporary test chart as shown above, with A3/11" x 17" paper. B245/B276/B277 3-64...
Page 141
Copy Adjustments Printing/Scanning Place the temporary test chart on the ADF and make a copy from one of the feed stations. Check the registration, and if necessary adjust it with SP 6006 5. The specification is 1.0%. 3-65 B245/B276/B277...
Only the SC history is updated. If the malfunction is potentially related to electrical circuit boards, first disconnect then reconnect the connectors before replacing the PCBs. If the problem concerns a motor lock, first check the mechanical load before replacing motors or sensors. B245/B276/B277...
1. Scanner home position sensor defective The scanner home 2. Scanner drive motor defective position sensor does not 3. Scanner home position sensor detect the on condition connector defective during initialization or 4. Scanner drive motor connector copying. defective 5. BICU board defective B245/B276/B277...
Page 147
Scanned images are not transferred to the 1. BICU board defective controller memory within 1 2. Controller board defective minute. Memory address error The BICU board does not 1. The firmware programs of the receive memory engine and the controller do not B245/B276/B277...
Page 148
2. Damaged cable between BICU laser synchronization and LD unit signal for more than 5 3. LD unit out of position 4. LD unit defective consecutive 100 ms intervals. 5. BICU board defective TD sensor error B245/B276/B277...
Page 149
2. Poor connection of the PCU A current feedback signal 3. Transfer/separation unit set for the transfer roller is not incorrectly detected. 4. Transfer roller damaged Main motor lock A main motor lock signal 1. Too much load on the drive B245/B276/B277...
Page 150
A motor lock signal is not detected for more than 1. Paper feed motor defective 1.5 s or the lock signal is 2. Too much load on the drive not detected for more mechanism than 1.0 s during rotation. B245/B276/B277...
Page 151
Fusing lamp overheat error (center) After the fusing temperature reaches the 1. Fusing thermistor defective or target temperature, the out of position fusing lamp does not turn 2. Power supply board defective off for 12 consecutive seconds. B245/B276/B277...
Page 152
The fusing temperature is 3. Power supply board defective not detected in 25 or 35 seconds. Fusing overheat error (rear) The fusing temperature is over 230C for 1 second 1. Fusing thermistor defective (detected by the 2. Power supply board defective thermistor). B245/B276/B277...
Page 153
1. Loose connection of the exhaust exhaust fan lock signal for fan motor more than 5 seconds. 2. Too much load on the motor drive Communication error between BICU and ADF The BICU does not 1. Poor connection between the B245/B276/B277...
Page 154
(for Basic and B039/B040/B043 or DDST machines) B121/B122/B123 is installed on a An ADF (including the B245/B268/B269/B276/B277.) correct ADF) is installed 2. The connector of the ADF is while the copier is in the removed while the machine is in energy saver mode.
Page 155
30 seconds after 2. SBU board defective the ADF starts feeding. ADF gate abnormal 3 The FGATE signal is not terminated by the ADF 1. ADF connector defective within 60 seconds after 2. SBU board defective the ADF starts feeding. 4-11 B245/B276/B277...
Page 156
1. Controller board defective unit returned an error 2. Download controller firmware during the self-diagnostic again test. Self-Diagnostic Error: ASIC The ASIC returned an error during the self-diagnostic test 1. Controller board defective because the ASIC and CPU timer interrupts were B245/B276/B277 4-12...
Page 157
Self-diagnostic Error: Optional RAM The optional RAM 1. Replace the optional memory returned an error during board the self-diagnostic test. 2. Controller board defective Self-diagnostic Error: Clock Generator A verify error occurred 1. Replace the controller board 4-13 B245/B276/B277...
Page 158
2. Hardware configuration incorrect program (including memory shortage) Printer font error Necessary font files are 1. Font file not installed not found. Memory error The machine detects a 1. Memory defective discrepancy in the 2. BICU defective B245/B276/B277 4-14...
Page 159
(i.e. during actual use). Localization error The localization settings 1. First machine start after the in the nonvolatile ROM NVRAM is replaced and RAM are different 2. Incorrect localization setting p.5-188). 3. NVRAM defective Print image transfer error 4-15 B245/B276/B277...
Page 160
SC other SC code occurred code. Application function selection error The application selected 1. Download the firmware for the by a key press on application that failed operation panel does not 2. An option required by the B245/B276/B277 4-16...
Page 161
PCB targeted for the download and prevent subsequent downloading. If this problem occurs, the damaged PCB must be replaced. 4-17 B245/B276/B277...
The Paper Jam message appears even if Shorted there is no paper at the sensor. The Paper End indicator lights when the 113-6 2nd paper tray is selected, even if there is Lower Paper End Open (BICU) paper in the tray (B276/B277/B268/B269 models only). B245/B276/B277 4-18...
Page 163
If the Start button is pressed with the platen (BICU) Shorted cover or A(R) DF closed, “Cannot detect original size” is displayed. 103-3,4 Open The CPU cannot detect the original size Original Width (BICU) properly. APS and Auto Reduce/Enlarge do Shorted 4-19 B245/B276/B277...
Vertical Transport Door (BICU) The Cover Open indicator is not lit even Shorted if the vertical transport door is opened. Lower Paper Size 113- Open The CPU cannot detect the proper paper B245/B276/B277 4-20...
Page 165
Open 130-1 doors are closed. Front/Right Cover (BICU) The Cover Open indicator is not lit even Shorted if doors are open. 281-3,4 Open The machine does not turn on. Main (PSU) Shorted The machine does not turn off. 4-21 B245/B276/B277...
4.3 BLOWN FUSE CONDITIONS All the fuses in the following table are on the power supply board. Rating Fuse 120 V 220 – 240 V 15A/125V 8A/250V 5A/125V 2.5A/250V 1A/250V 1A/250V 4A/250V 4A/250V 4A/250V 4A/250V 4A/250V 4A/250V 4A/250V 4A/250V B245/B276/B277 4-22...
LED Display 4.4 LED DISPLAY 4.4.1 BICU Number Function Monitors the +5 V line for the CPU and the surrounding circuit. LED 1 Usually, this LED is blinking. 4-23 B245/B276/B277...
For details, consult your supervisor. Starting SP Mode 1. Type the keys as follows: [Clear Modes] > [1] > [0] > [7] 2. Press the [Clear/Stop] key and hold it down until the SP-mode menu is displayed (about 3 seconds). B245/B276/B277...
Page 172
2. Type a necessary value from the numeric keypad. To switch between positive (plus) and negative (minus) values, press the [./*] (period/asterisk) key. 3. To validate the value, press the "OK" key. To cancel the value, press the cancel key [E]. B245/B276/B277...
Page 173
You cannot end the SP mode while the copy mode is activated. Quitting Programs/Ending (S)SP Mode Press the key or the "Cancel" key to quit the program. You can end the SP mode by pressing one of these keys several times. B245/B276/B277...
4, and the value for the rear side is determined by SP 1002 6. 1002 1 1st tray 1002 2 2nd tray 1002 3 3rd tray [–9.0 ~ 9.0 / 0.0 / 0.1 mm/step] ( p.3-60) 1002 4 4th tray 1002 5 By-pass 1002 6 Duplex B245/B276/B277...
Page 175
As a result, the machine takes a longer time to warm up the fusing unit. Use SP 1103 1 if fusing quality is low even when the room temperature is not very low. 1103 1 Fusing Idling [0 = No / 1 = Yes] B245/B276/B277...
Page 176
[0 = 5 cycles / 1 = 10 cycles / 2 = 20 cycles] Set-Fusing Start 1108* [0 = 1s / 1 = 1.5s / 2 = 2s] 1108 1 Specifies the interval for fusing-temperature control ( p.6-61). 1109 Nip Band Check 1109 1 Checks the fusing nip band ( p.3-48). B245/B276/B277...
Page 177
The program dedicated to envelope printing runs when you enable this 1911 1 program (SP 1911 1) and you select "Thick Paper" as the paper type of the by-pass tray (System Settings > Tray Paper Settings > Paper Type: Bypass Tray). B245/B276/B277...
Adjusts the left edge erase margin. The rear left edge is this value plus 0.3 mm. [0.0 ~ 9.0 / 2.0 / 0.1 mm/step] ( p.3-60) Right side Specification: 2 +2.5/–1.5 mm 2101 4 Adjusts the right edge erase margin. The rear right edge is this value plus 0.3 B245/B276/B277...
Page 179
1. Vt: the current TD sensor output value and 2. Vref: the target TD output value Vts (SP 2926) + correction for 2220 1 ID sensor output. The TD sensor output value changes every copy. If 1 > 2, toner is supplied to the development unit. B245/B276/B277...
Page 180
[–10 ~ 0 / –1 / 1 mA/step] Adjusts the current applied to the transfer roller for roller cleaning. Increase the 2301 4 current if toner remains on the roller after cleaning. (Remaining toner may cause dirty background on the rear side.) ( p.6-55) B245/B276/B277 5-10...
Page 181
15s. If the setting is “0”, the motor will not switch off during standby. (But note that regardless of the setting, the motor will switch off when the machine enters energy saver mode.) 5-11 B245/B276/B277...
Page 182
6 = on continuously, 7 = 0 s Raising this value increases the toner supply motor ON time. Set to a high value if the user tends to make many copies having high proportions of solid black image areas ( p.6-39). B245/B276/B277 5-12...
Page 183
ID Sensor Detection Temperature [30 ~ 90 / 30 / 1 C/step] 2994* While the machine is recovering from an energy saver mode, or while the 2994 1 machine starts, the controller ignores the ID-sensor signals if the fusing temperature is at the specified value or higher. 5-13 B245/B276/B277...
Page 184
[0 / 2.5 / 5/ 0.01V/step] DFU Voltage Main Scan Magnification 2998* [–0.5 ~ +0.5 / 0.0 / 0.1%/step] Adjusts the magnification along the main scan direction, for all print modes 2998 1 (copy, printing). The specification is 100 ± 1.0% ( p.3-60). B245/B276/B277 5-14...
4012 1 Leading edge 4012 2 Trailing edge [0 ~ 9.0 / 1.0 / 0.1 mm/step] 4012 3 Left 4012 4 Right 5-15 B245/B276/B277...
Page 186
APS sensors cannot detect its size. If “Yes” is selected, paper sizes 4303 1 that cannot be detected by the APS sensors are regarded as A5/HLT LEF. If “No" is selected, “Cannot detect original size” will be displayed. B245/B276/B277 5-16...
Page 187
The Europe model interprets undetected original sizes as LT SEF under the following conditions: 1. SP 4303 1 is "Yes," and 2. SP 4305 1 is "A4/LT" 4428 Scan Auto-Adjustment Performs the automatic scanner adjustment. Use this SP mode after replacing 4428 1 the white plate. 5-17 B245/B276/B277...
Page 188
[0 = Normal / 1 = Error] 4901 9 Displays a return code of the white-level adjustment. The code "1" (error) is returned if the adjustment result is not in the range of the values in SP 4901 6. B245/B276/B277 5-18...
Page 189
(The exposure lamp shuts off automatically after 180 seconds.) 4903* ADS Level [0 255 / 252 / 1/step] 4903 1 Adjusts the ADS level. 4904* ADS Lower Limit [0 255 / 80 / 1/step] 4904 1 Adjusts the ADS lower limit. 5-19 B245/B276/B277...
Page 190
(becomes lighter). If +1 is selected, each notch shifts up (becomes darker).· This setting is applied to all image processing modes of SP 4921. 4923 1 Notch Selection (Copy) [–1 = Light / 0 = Normal / +1 = Dark] B245/B276/B277 5-20...
Page 191
Inverts white and black. This setting is only applied to the originals in SP 4921. 4929 1 Positive/Negative (Copy) Sharpness-Edge [–2 ~ 2 / 0 / 1/step] 4930* Adjust the clarity. This setting is only applied to the originals in SP 4921. 4930 1 Sharpness-Edge (Copy) 4930 3 Sharpness-Edge (Scanner) 5-21 B245/B276/B277...
Page 192
Selects the black line erase level. This setting is effective only when originals are scanned by the A(R)DF. 4942 1 [0 = No / 1 = Very weak / 2 = Weak / 3 = Strong] This setting is applied regardless of what mode has been selected in SP 4921. B245/B276/B277 5-22...
SP mode. Count Up Timing 5121* [0 = Feed In / 1 = Exit] Selects whether the key counter increments at time of paper feed-in or at time 5121 1 of paper exit. 5-23 B245/B276/B277...
Page 195
SP Mode Tables 5802 Machine Free Run Starts a free run of both the scanner and the printer. Press "ON" to start; press 5802 1 "OFF" to stop. Input Check 5803 p.5-39) Output Check 5804 p.5-42) 5-25 B245/B276/B277...
Page 196
5812 2 Use this to input the fax number printed on user counter reports. To input a dash, press . To delete the current fax number, press . 5824 NVRAM Upload 5824 1 ( p.5-44) 5825 NVRAM Download 5825 1 ( p.5-44) Program Download 5827 5827 1 Downloads programs to the machine B245/B276/B277 5-26...
Page 197
5918 1 (SSP) SP5-104 A3/DLT Double Count. 5990 SMC Print 5990 1 All 5990 2 SP 5990 3 User Program p.5-52) 5990 4 Logging Data 5990 5 Big font 5993 5993 1 Memory Clear 5998 5998 1 Memory Clear 5-27 B245/B276/B277...
[–10 ~ +10 / 0 / 1 mm/step] 6010 1 Adjusts the stamp position in the sub-scan direction. for the fax mode. Display ADF/APS 6901 6901 1 Displays the status of the ADF original size sensors ( p.5-53). B245/B276/B277 5-28...
Page 199
Adjusts the interval used for the shading processing in the ADF mode. Light 6910 1 and heat in the room may affect the scanner response. Reduce this setting if copy quality indicates that the white level is drifting during ADF copy jobs. 5-29 B245/B276/B277...
Paper is caught at the relay sensor. Counter-Each P Jam (Off-2 Vertical SN) 7504 21 Paper does not reach the vertical transport sensor. Counter-Each P Jam (On-2 Vertical SN) 7504 22 Paper is caught at the vertical transport sensor. B245/B276/B277 5-30...
Page 201
Paper is caught at the duplex entrance sensor. Counter-Each P Jam (Off-Duplex Exit) 7504 128 Paper does not reach the duplex exit sensor. Counter-Each P Jam (On-Duplex Exit) 7504 129 Paper is caught at the duplex exit sensor. 5-31 B245/B276/B277...
Page 202
1, 10, 11, 12, 21, 22, 31, 32, 50, 60, 70, 120, 121, 122, 123, 125, 126, 127, 128, 7507 1 129, 130, 131 The codes correspond to the menus of SP 7504. For example, the code 1 corresponds to SP 7504 1, and the code 10 corresponds to SP 7504 10. B245/B276/B277 5-32...
Page 203
Resets all counters except for the management counters. The management counters are the counters that are not changed by NVRAM Download (SP 5825 7808 1 1) When the program ends normally, the message the message "Completed" is displayed. 5-33 B245/B276/B277...
Page 204
7991 5 The total number of ID-sensor errors. 7992* Reset–Info Count Reset–Info Count (Reset-Timer Count) 7992 1 Clears the counter of SP 7991 1. Reset-Info Count (Reset-ID Er Count) 7992 5 Clears the counter of SP 7991 5. B245/B276/B277 5-34...
8221 2 Displays the total number of scanned reverse sides of originals fed from the ADF. 8291* T: Scan PGS/TWAIN [0 9999999 / 0 / 1 sheet/step] 8291 1 Displays the total number of sheets stamped by the ADF in scanning jobs. 5-35 B245/B276/B277...
Page 206
[0 9999999 / 0 / 1 sheet/step] 8411 1 Displays the total count of the duplex printing. C: PrtPGS/Dup Comb [0 9999999 / 0 / 1 sheet/step] 8422* Displays the total print count of copier application classified by combination/duple type. B245/B276/B277 5-36...
Page 207
Displays the total print count classified by paper size. This is the total for all application programs. 8441 1 (A3) 8441 2 (A4) 8441 3 (A5) 8441 4 (B4) 8441 5 (B5) 8441 6 (DLT) 8441 7 (LG) 8441 8 (LT) 8441 9 (HLT) 8441 254 Other (Standard) 8441 255 Other (Custom) 5-37 B245/B276/B277...
Page 208
Displays the number of pages printed by the copier application program. 8445 1 (A3) 8445 2 (A4) 8445 3 (A5) 8445 4 (B4) 8445 5 (B5) 8445 6 (DLT) 8445 7 (LG) 8445 8 (LT) 8445 9 HLT 8445 254 Other (Standard) 8445 255 Other (Custom) B245/B276/B277 5-38...
Page 209
Displays the total print count classified by paper size. This is the total for all application programs. 8464 1 Normal 8464 4 Thick 8464 7 OHP 8464 8 Other 8522* C: PrtPGS/FIN (Sort) [0 9999999 / 0 / 1 sheet/step] 8522 1 Displays the total number of printing classified by paper size. 5-39 B245/B276/B277...
5.3 USING SP MODES 5.3.1 ADJUSTING REGISTRATION AND MAGNIFICATION To adjust the registration and magnification, you need to use several service programs. The chart shows an example of the procedure to adjust the machine in the basic configuration. 5-41 B245/B276/B277...
APS sensors. The "DF Open" data shows "1" or "0," indicating if the document feeder (or platen cover) is open or closed respectively. The data is based on the output of the platen cover sensor [A]. 5-43 B245/B276/B277...
BICU SP 5801 2 Any data other Engine data BICU SP 5998 1 than controller data SCS, IMH, MCS, Copier application, DDST Printer application, Controller data Controller SP 5801-xxx Scanner application, Web service/network application, NCS, R-Fax, DCS, UCS B245/B276/B277 5-44...
Page 215
When the program has ended normally, the message "Completed" shows. If the program has ended abnormally, an error message shows. Press the cancel key. Turn the main switch off and on. 10. Download the NVRAM data from a flash memory card ( p.5-44) 5-45 B245/B276/B277...
Safety SW Open Closed Safety SW-LD 5V Open Closed Right Cover SW Open Closed Right Low Cover SW Open Closed Tray Cover SW Open Closed Upper Relay S Paper detected Not detected Lower Relay S Paper detected Not detected B245/B276/B277 5-46...
Page 217
Not installed Key CO Install Installed Not installed L-Synchronization Detected Not detected DF-Position S Detected Not detected DF-Cover Open S Detected Not detected DF-Original Set S Detected Not detected DF-Registration S Detected Not detected DF-Exit S Detected Not detected 5-47 B245/B276/B277...
Page 218
A4 SEF LT LEF A3 SEF North Not set LT SEF LG SEF A4 LEF -- A4 SEF LT LEF A3 SEF America China Not set LT SEF LG SEF A4 LEF -- A4 SEF LT LEF A3 SEF B245/B276/B277 5-48...
Page 219
B6 SEF B6 SEF A5 SEF A5 SEF B5 SEF A4 SEF B4 SEF A3 SEF - *2 Paper Amount - Near end About 25% About 75% About 100% - *3 Available Paper Feed Unit - None 2-tray paper feed unit 1-tray paper feed unit 5-49 B245/B276/B277...
Fan Motor Low Registration Clutch By-pass Feed Clutch Upper Feed Clutch Lower Feed Clutch BK-Low Lift Motor Up BK-Low Lift Motor Down Relay Clutch BK-Relay Clutch BK-Upper Feed Clutch BK-Lower Feed Clutch BK-Lift Motor BK-Up Lift Motor Up B245/B276/B277 5-50...
Page 221
Polygon Motor Polygon M/LD DF-Transport Motor DF-Feed Motor DF-Feed Clutch DF-Pickup Solenoid DF-Stamp Solenoid DF-Gate Solenoid 1 bin Gate Solenoid 1 bin Tray Motor 1 bin Tray Motor Hold Fusing Solenoid Duplex Fan Motor High Duplex Fan Motor Low 5-51 B245/B276/B277...
(NVRAM Download) card to the BICU You should execute NVRAM Upload before replacing the NVRAM or before executing SP 5801 2 ( p.5-37). You can copy back the data from the flash card to the NVRAM as necessary. B245/B276/B277 5-52...
Page 223
The machine erases the settings on the card (if any), then writes the machine’s settings to the flash memory card. This takes about 20 seconds. If uploading fails, an error message appears. If an error message appears, retry the upload procedure. Turn off the main switch. Remove the memory card. 5-53 B245/B276/B277...
Page 224
The machine erases the current settings, then writes the new settings onto the NVRAM on the BICU board. This takes about 1 second. If downloading fails, an error message appears. If an error message appears, retry the download procedure. Turn off the main switch. Remove the memory card. B245/B276/B277 5-54...
Turn the main switch off. Remove the card cover [B] (1 rivet). Insert the flash memory card [A]. Press down the power switch on the operation panel and hold it, and turn on the main switch. Select "Execute" [C]. 5-55 B245/B276/B277...
Page 226
Turn off the main switch. Remove the flash memory card. 10. Replace the card cover [B] (1 rivet). 11. Turn the main switch on. 12. Check the operation. DDST (Printer Scanner) Update Procedure Turn the main switch off. B245/B276/B277 5-56...
Page 227
2. Remove the slot cover [A] (1 x 3. Insert the flash memory card [B] as shown above. 4. Turn on the main power switch. 5. Push the printer application key [C]. 6. Push the OK key [D] and then push Execute. 5-57 B245/B276/B277...
Page 228
Make sure the message “Completed” shows. This message indicates the program has successfully ended. 7. Turn off the main switch. 8. Remove the flash memory card. 9. Replace the slot cover [A] (1 x B245/B276/B277 5-58...
Alternating Dot Pattern Isolated one dot Black Band (Horizontal) Trimming Area Argyle Pattern (Single Dot) Grayscales (Horizontal) Grayscales (Vertical) Grayscales (Vertical/Horizontal) Grayscales (Vertical/Horizontal Overlay) Grayscales With White Lines (Horizontal) Grayscales with White Lines (Vertical) Grayscales with White Lines (Vertical/Horizontal) 5-59 B245/B276/B277...
Paper is caught at the duplex entrance sensor. Paper does not reach the duplex exit sensor. Paper is caught at the duplex exit sensor. Paper does not reach the one-bin tray. Paper is caught at the one-bin tray. 5-61 B245/B276/B277...
Press the "Execute" key. Basic machine: The copy mode is activated. Specify copy settings and press the key. The machine status lists is output. DDST machine: The machine status list is output. To return to the SP mode, press the key. B245/B276/B277 5-62...
Original does not reach the original exit sensor. Original caught at the original exit sensor. Original does not reach the original reverse sensor. Original caught at the original reverse sensor. 5.3.14 ADF APS SENSOR OUTPUT DISPLAY (SP 6901) - Sensor Positions - Large to Small 5-63 B245/B276/B277...
Page 234
" LEF A5 LEF " x 11" SEF A4 SEF " x 14" " x 13" 11" x 8 " LEF A4 LEF 11" x 17" " X 8 " SEF A5 SEF — B5 SEF 1: Detected B245/B276/B277 5-64...
19. Duplex Exit Sensor 39. 3rd Mirror 20. Image Density Sensor 40. Scanner HP Sensor 6.1.2 PAPER PATH The B269/B277 model has a duplex unit mounted on the right side of the machine. All models have a by-pass tray. B245/B276/B277...
Board Structure 6.2 BOARD STRUCTURE 6.2.1 BLOCK DIAGRAM Only B269/B277 models contain the duplex unit. The one-bin tray is for models B268/B269 (with the optional controller box). B245/B276/B277...
6. Drive control for the sensors, motors, and clutches of the printer and scanner 7. High voltage supply board control 8. Serial interfaces with peripherals 9. Fusing control 6.2.3 SBU (SENSOR BOARD UNIT) The SBU deals with the analog signals from the CCD and converts them into digital signals. B245/B276/B277...
The processed data scanned from the original is retrieved from the memory and transferred to the drum by a laser beam, which forms an electrical latent image on the drum surface. The amount of charge remaining as a latent image on the drum depends B245/B276/B277...
Page 243
The discharge plate (grounded) helps separate the paper from the drum. Cleaning The cleaning blade removes any toner remaining on the drum surface after the image transfers to the paper. Quenching The light from the quenching lamp electrically neutralizes the charge on the drum surface. B245/B276/B277...
An optics anti-condensation heater is available as an option. It can be installed on the left side of the scanner. It turns on whenever the power cord is plugged in. Lamp Stabilizer Fuse B245/B276/B277...
SP 4009. - ADF mode - The scanners are always kept at their home position (the scanner HP. sensor [I] detects the 1st scanner) to scan the original. The ADF motor feeds the original through the ADF. In B245/B276/B277...
The CPU can recognize the original size from the combination of on/off signals from the APS sensors. If the copy is made with the platen fully open, the CPU decides the original size from the sensor outputs when the Start key is pressed. B245/B276/B277 6-10...
Page 247
However, if the by-pass feeder is used, note that the machine assumes that the copy paper is short-edge first. For example, if A4 paper is placed long-edge first on the by-pass tray, the machine assumes it is A3 paper and scans the full A3 area for the first copy of each 6-11 B245/B276/B277...
Page 248
This means that copy time for the first page may be slower (because of the longer time required for scanning), but it will be normal for the rest of the job. Original size detection using the ADF is described in the manual for the ADF. B245/B276/B277 6-12...
1. IPU: Auto shading, filtering, magnification, scanner gamma correction, ID gamma correction 2. VCU: Printer gamma correction, LD print timing control and laser power PWM control 3. FCI (inside the VCU): Smoothing The IPU and VCU are contained in the same IC called SCRATCH on the BICU. 6-13 B245/B276/B277...
After the above processing, the analog signals are converted to 8-bit signals by the A/D converter. Each pixel will be assigned a value on a scale of 256 grades. Then, the digitized image data goes to the BICU board. B245/B276/B277 6-14...
Image Processing Modes The user can select Text, Photo and Special original types. However, each of these original types has a range of different choices (such as “sharp”, “photographs”, etc), which are listed in the table on the next page. 6-15 B245/B276/B277...
Background (Normal remove the surrounding (darker) background but Text) leave the rest. Use if the customer wishes to keep this background. Image Processing Path The following diagram shows the various stages of image processing and where they are performed. B245/B276/B277 6-16...
11. 4941: Selects the white line erase level. 12. 4942: Selects the black line erase level. If a fax and/or scanner/printer option is installed, you can make separate settings for copier, fax, and scanner/printer mode with these SPs. B245/B276/B277 6-18...
Image Processing Auto Shading Overview There are two auto shading methods: black level correction and white level correction. Auto 6-19 B245/B276/B277...
The white lines that exceed this width are not erased. When you specify "2," instead of "1," in SP 4941 1, the feature erases darker white lines (namely, less whiter lines). Note that this SP does not affect the width of white lines to be erased. B245/B276/B277 6-20...
The machine has two possible scanner gamma curves: Text and Photo. When selecting Text, the machine does not use scanner gamma c orrection. As a result, the output is darker than the image density on the original. The advantage of this is that the machine can bring 6-21 B245/B276/B277...
Changing the scanner speed enables enlargement and reduction along the sub scan direction. However, enlargement and reduction along the main scan direction is handled by the IPU (SCRATCH) chip. The processing for main scan enlargement/reduction is the same as in previous digital machines. B245/B276/B277 6-22...
In order to determine whether a given dot is part of an edge or not, the IPU checks all surrounding dots (vertical, horizontal, and diagonal). If the IPU determines that the dot is part of an edge, the machine applies the MTF filter for edges, using the value set in SP 6-23 B245/B276/B277...
ID Gamma Correction The machine automatically selects the most appropriate ID gamma correction based on the selected original type and the operation panel ID setting. In all modes, ID gamma correction can be adjusted with SP 4923. Gradation Processing Overview B245/B276/B277 6-24...
Dithering is only used for Special 3 and Special 4. 6.5.4 VIDEO CONTROL UNIT (VCU) Fine Character and Image (FCI) The FCI performs image smoothing. This functions only affects binary picture processed images for certain original modes. 6-25 B245/B276/B277...
Printer correction corrects the data output from the IPU to the laser diode to account for the characteristics of the engine components (e.g. drum, laser diode, lenses). The machine chooses the most suitable gamma curve for the original type selected by the user. There is no SP adjustment for this. B245/B276/B277 6-26...
6. 1st mirror 1. The LD drive board controls both the laser output and laser synchronization mechanism. 2. The machine cuts off the power supply to the LD drive board if the front or right cover is opened. 6-27 B245/B276/B277...
This auto power control is done just after the machine is turned on and during printing. The laser diode power is adjusted on the production line. Do not touch the variable resistors on the LD unit in the field. B245/B276/B277 6-28...
When the front cover or the right cover is opened, the power supply to the laser diode is interrupted. The switches are installed on the +24V line coming from the power supply unit, then the +5VLD is generated from the +24V supply after it goes through the interlock switches. 6-29 B245/B276/B277...
7. Development Unit 3. Pick-off Pawl 8. Charge Roller 4. OPC Drum 9. Charge Roller Cleaning Brush 5. ID Sensor (see note) 10. Quenching Lamp (see note) The ID sensor and quenching lamp are not included in the PCU. B245/B276/B277 6-30...
The main motor [A] drives the drum [B] through a series of gears and the drum drive shaft [C]. The main motor assembly includes a drive controller, which outputs a motor lock signal when the rotation speed is out of the specified range. 6-31 B245/B276/B277...
[B] to give it a negative charge of –950 V. The high voltage supply board gives a negative charge of –1700 V to the drum charge roller through the screw [C] and terminal plate [D]. This voltage can be changed using SP 2001 1. B245/B276/B277 6-32...
The ID sensor measures the density of this pattern [B], and the output voltage is known as Vsdp. This voltage is compared with Vsg (read from the bare drum at the same time). 6-33 B245/B276/B277...
6.8.4 DRUM CHARGE ROLLER CLEANING Because the drum charge roller [A] always contacts the drum, it gets dirty easily. So, the cleaning brush [B] also contacts the drum charge roller all the time to clean the surface of the drum charge roller. B245/B276/B277 6-34...
This machine uses a single-roller development system. Two mixing augers mix the developer. The toner density (TD) sensor and image density (ID) sensor (see the illustration in the PCU section) are used to control the image density on the copy. 6-35 B245/B276/B277...
These gears are quieter than normal gears. 6.9.3 DEVELOPER MIXING The two mixing augers, [A, B] keep the developer evenly mixed. Mixing auger 2 [A] transports excess developer, scraped off the development roller [C] by the doctor blade [D], B245/B276/B277 6-36...
–650 volts to the development rollers throughout the image development process. The bias is applied to the development roller shaft [A] through the drive shaft [B]. The development bias voltage (–650 V) can be adjusted with SP 2201 1. 6-37 B245/B276/B277...
Then, when the bottle holder unit is pulled out to add a new toner bottle, the toner shutter shuts to block the opening as a result of pressure from a spring. B245/B276/B277 6-38...
SP 2921. The factory setting is sensor control 1 mode. Basically, the toner concentration in the developer is controlled using the standard TD sensor voltage (Vts), toner supply reference voltage (Vref), actual TD sensor output voltage (Vt), and ID sensor output data (Vsp/Vsg). 6-39 B245/B276/B277...
Page 276
Sensor control 2 (SP 2921, “1”): For designer’s use only; do not use Mode in the field Toner supply decision Compare Vt with a reference voltage (Vts) Toner control process This toner control process is the same as sensor control 1 mode. B245/B276/B277 6-40...
1. Vsg: The ID sensor output when checking the drum surface 2. Vsp: The ID sensor output when checking the ID sensor pattern In this way, the reflectivity of both the drum surface and the pattern on the drum are 6-41 B245/B276/B277...
Value of SP2-925 Motor On Time (t = 200 ms) Continuously Not supplied For sensor control modes 1 and 2, the toner supply motor on time is decided by the following factors. 1. Vt 2. Vref or Vts B245/B276/B277 6-42...
200 ms, regardless of the value of SP 2925. If the machine detects the TD sensor error condition 10 times consecutively, an SC code is generated (SC390) and the machine must be repaired. 6-43 B245/B276/B277...
While turning on the main switch, if the front cover is opened for 10 seconds or more and then closed while a Toner End condition exists (following toner bottle replacement), the machine clears the Toner End condition. The recovery procedure is the same as for toner near end. It takes about two minutes. B245/B276/B277 6-44...
[B]. To remove the toner and other particles that are accumulated at the edge of the cleaning blade, the drum turns in reverse for about 5 mm at the end of every copy job. 6-45 B245/B276/B277...
Toner picked up by the toner collection coil [A], is transported to the opening [B] in the side of the PCU. Then, this toner falls into the development unit with new toner coming from the toner bottle and it is all mixed together by mixing auger 1 [C] and used again. B245/B276/B277 6-46...
The components of the paper feed station are as follows. 1. Paper End Sensor 5. Upper Relay Roller 2. Paper Feed Roller 6. Upper Relay Sensor 3. Registration Roller 7. Lower Relay Sensor 4. Paper Size Switch 8. Friction Pad 6-47 B245/B276/B277...
The paper feed roller [A] drives the top sheet of paper from the paper tray to the copier. The friction pad [B] allows only one sheet to feed at a time. The friction pad applies pressure to the feed roller with a spring [C]. The friction pad pressure cannot be adjusted. B245/B276/B277 6-48...
When the paper tray runs out of paper, the paper end feeler drops into the cutout [B] in the tray bottom plate and the paper end sensor is activated. When the paper tray is drawn out with no paper in the tray, the shape of the paper end feeler causes it to lift up. 6-49 B245/B276/B277...
When the paper size actuator is at the “*” mark, the paper tray can be set up to accommodate one of a wider range of paper sizes by using User Tools. If the paper size for this position is changed without changing the User Tool setting, a paper jam will result. B245/B276/B277 6-50...
Page 287
CN No. (BICU) 11" x 17" " x 14" " x 8 " CN136-1 ON/OFF CN136-2 CN136-3 (GND) CN136-4 CN136-5 Europe/Asia CN No. (BICU) A4 SEF 8" x 13" A5 SEF CN136-1 ON/OFF CN136-2 ON/OFF CN136-3 (GND) CN136-4 CN136-5 6-51 B245/B276/B277...
The registration sensor [C] is used for correcting paper skew and for detecting paper misfeeds. The cleaning mylar [D] contacts the registration roller. It removes paper dust from the registration roller so that this dust will not transfer into the development unit through the drum-cleaning unit. B245/B276/B277 6-52...
Page 289
When feeding from the by-pass tray, the by-pass feed clutch is activated, turning the by-pass feed roller. This feature may be needed when feeding thick paper, and cannot be used for the first paper feed tray. 6-53 B245/B276/B277...
The current depends on the paper width, paper type, and paper feed tray. The curvature of the drum and the discharge plate [C] help the paper to separate from the drum. The discharge plate is grounded. B245/B276/B277 6-54...
— — Envelope Be careful when increasing the transfer current. This may cause a ghosting effect, in which part of the image at the top of the page is repeated lower down the page at a lower density. 6-55 B245/B276/B277...
3. After a copy jam has been cleared. 4. After 10 or more sheets of paper have been copied and the copy job has finished. Also, the transfer roller cleaning current can be adjusted using SP 2301 4. 6.12.4 PAPER SEPARATION MECHANISM B245/B276/B277 6-56...
Page 293
Image Transfer and Paper Separation The discharge plate [A] and the drum curvature of the drum help the paper to separate away from the drum. The discharge plate is grounded. 6-57 B245/B276/B277...
(at the start) is 18°C or higher. The drive power is transmitted when the fusing temperature is less than 18°C. This contact/release control is based on the following conditions. Fusing Temp. Contact/Release 18C or higher Release Less than 18C Contact 6-59 B245/B276/B277...
The entrance guide [A] is adjustable for paper thickness to prevent creasing. The outer screw holes [B] on each side are used as the default setting. If creasing occurs frequently in the fusing unit, adjust the entrance guide to the right, by B245/B276/B277 6-60...
The fusing temperature is controlled using the thermistors [A]. The CPU checks the output from the fusing thermistor once every 1.5 seconds. The CPU decides how long the lamps must be switched on during the next 1.5 seconds by comparing the following temperatures: 6-61 B245/B276/B277...
1. The Warm Up Temperature (SP 1105 1-2) to output the first print after the Low Power Mode ( p.3-60) 2. The Copying Temperature (T4: SP 1105 5-6) to output the second print (and after the second) B245/B276/B277 6-62...
The second feature works as the fail-safe feature for the first one. The third feature works as the fail-safe feature for the second one. First Feature: If the fusing temperature reaches 230C (or higher) and stays so for one second, the 6-63 B245/B276/B277...
Page 300
Two thermostats are attached on each line of the two fusing lamps. (four thermostats in total). One of the two thermostats cuts the power supply to the fusing lamp at 179C, and the other cuts the power supply at 180C. (Note that the thermostat temperature is somewhat lower than the fusing temperature.) B245/B276/B277 6-64...
The paper feed path can hold only one sheet of copy paper at a time. Example: 8 pages. The number [A] in the illustration shows the order of pages. The number [B] in the illustration shows the order of sheets of copy paper (if black, this indicates the second side). B245/B276/B277 6-66...
Page 303
The paper feed path can hold two sheets of copy paper. Example: 8 pages. The number [A] in the illustration shows the order of pages. The number [B] in the illustration shows the order of sheets of copy paper (if black, this indicates the second side). 6-67 B245/B276/B277...
If there are two or more copies being made with A4/8 " x 11" SEF (or smaller), the next sheet waits at the registration sensor for the current sheet to exit the inverter. 6-69 B245/B276/B277...
The "Operating Mode" here refers to all the modes (and status) other than the Low Power Mode and Night/Off Mode. Actual power consumption (during the Operating Mode) depends on job status and environmental conditions. The SRAM is alive and backs up the engine controller. B245/B276/B277 6-70...
6.15.4 RECOVERY Any of the following operations brings the machine back to the Operating Mode: 1. The power switch is pressed. 2. Originals are set on the document feeder. 3. The platen cover (or document feeder) is opened. 6-71 B245/B276/B277...
For the fusing temperature, see the section of "Fusing Temperature Control". Operation panel Engine Exhaust fan Operating Mode* Low Power Mode Transit Mode Night/Off Mode Off** The "Operating Mode" here refers to all the modes (or status) other than the Low Power B245/B276/B277 6-72...
1. The power switch is pressed. 2. Originals are set on the document feeder. 3. The platen cover (or document feeder) is opened. 4. The controller receives a job over the network or the telephone line. 5. An SC code is generated. 6-73 B245/B276/B277...
A4/A3 Version LT/DLT Version 200% 155% Enlargement 141% 129% 122% 121% Full Size 100% 100% Reduction Zoom: 50% to 200%, in 1% steps Power Source: Taiwan: 110 V, 60 Hz, 12 A Korea: 220 V, 60 Hz, 7 A B245/B276/B277...
Page 314
ISO 7779. Measurements were taken from the normal position of the operator. B245/B276/B268: 550 x 568 x 420 mm (21.7" x 22.4" x 16.5") B269/B277: 587 x 568 x 558 mm (23.1" x 22.4" x 23.0") Dimensions (W x D x H): Measurement Conditions 1.
Page 315
Default is 1 minute. Can be set from 1 to 240 minutes with Automatic Shut-off: user tools. Paper Tray: 1. 250 sheets (B245/B276/B268) 2. 250 sheets x 2 (B277/B269) Copy Paper Capacity: Optional Paper Tray Unit: 1. 500 sheets x 1, or 500 sheets x 2 Bypass Tray: 1.
Page 316
DDST + NIC Model: 16 MB (BICU) + 64 MB Controller Duplex Unit (B269/B277 only) Maximum ¬ A3/11" x 17" Copy Paper Size: Minimum ¬ A5/8 " x 11" Copy Paper Weight: 64 – 90 g/m (20 – 24 lb.) B245/B276/B277...
HLT LEF " x 5 " F/GL (F4) SEF 8" x 13" Foolscap SEF " x 13" Folio SEF " x 13" USB4 SEF 10" x 14" Eng Quarto SEF 8" x 10" Eng Quarto LEF 10" x 8" Key: B245/B276/B277...
Page 318
" x 11" A4/LT A4/LT LT LEF 11" x 8 " A4/LT A4/LT HLT SEF " x 8 " HLT LEF " x 5 " F/GL (F4) SEF 8" x 13" Foolscap SEF " x 13" Folio SEF " x 13" B245/B276/B277...
148 x 210 mm A5 LEF 210 x 148 mm B6 SEF 128 x 182 mm B6 LEF 182 x 128 mm A6 SEF 105 x 148 mm A6 LEF 148 x 105 mm DLT SEF 11" x 17" B245/B276/B277...
Page 320
114 x 162 mm DL Env. SEF 110 x 220 mm Com10 SEF " x 9 " Monarch SEF " x 7 " Custom Key: Detected (Main frame tray)/Processed (Duplex) Not detected (Main frame tray)/Not processed (Duplex) Selected manually B245/B276/B277...
Page 321
Supported Paper Sizes Specified from the key pad Custom W: 90 to 297 mm L: 148 to 600 mm B245/B276/B277...
1. A3 to A5, 11" x 17" to 5 " x 8 " Non-standard sizes (Single-sided mode only): Original Size: 1. Max. width 297 mm 2. Min. width 105 mm 3. Max. length 1,260 mm 4. Min. length 128 mm B245/B276/B277 7-12...
Paper Size A5 to A3, 5 " x 8 " SEF to 11" x 17" Paper Weight: 60 – 105 g/m , 16 – 28 lb Tray Capacity: 500 sheets (80 g/m , 20 lb) x 2 trays 7-13 B245/B276/B277...
Max. 20 W Weight: 1.55 kg (Base unit: 1.1 kg, Tray: 0.45 kg) 461 mm x 478 mm x 104 mm Size (W x D x H): (508 mm x 478 mm x 104 mm when tray extended) B245/B276/B277 7-14...
ADF B813 AND ARDF B814 2. DETAILED SECTION DESCRIPTIONS 2.1 ADF B813 AND ARDF B814 ADF B813 and ARDF B814 are both applicable to model B277 and model B229. When the copier starts, the controller of the document feeder communicates with the controller of the copier.
ORIGINAL SIZE DETECTION 2.2 ORIGINAL SIZE DETECTION B813D905.WMF The DF uses two width sensors (width sensor 1 [A] and width sensor 2 [B]) to detect the original width, and two length sensors (length sensor 1 [C] and length sensor 2 [D]) to detect the original length. The DF detects the original size based on the combination of inputs from these sensors, as indicated in the table on the next page.
Page 336
ORIGINAL SIZE DETECTION Original Original Length 1 Length 2 A3 (297 x 420) B4 (257 x 364) A4 SEF (210 x 297) A4 LEF (297 x 210) B5 SEF (182 x 257) B5 LEF (257 x 182) A5 SEF (148 x 210) A5 LEF (210 x 148) 11"...
PICK-UP AND SEPARATION 2.3 PICK-UP AND SEPARATION B813D907.WMF B813D908.WMF An FRR (feed and reverse roller) system is used. Setting original(s) onto the feed table lifts the original set sensor feeler [A], causing the original set sensor [B] to issue a signal informing the main CPU that the DF is ready to start feeding.
ORIGINAL TRANSPORT AND EXIT MECHANISM 2.4 ORIGINAL TRANSPORT AND EXIT MECHANISM B813D901.WMF When the leading edge of the original reaches the registration sensor at [A], the DF transport motor turns off. After a short time the DF transport motor turns on again. The original is fed past the DF exposure glass [B], where it is scanned.
STAMP 2.5 STAMP B813D902.WMF This function is only for fax mode. The fax unit includes the stamp. The stamp solenoid [A] is located between the 2nd transport roller [B] and the exit roller [C]. The copier controls this solenoid directly. When the original reaches the stamp position, the DF transport motor stops.
JAM DETECTION 2.7 JAM DETECTION JAM 1: If the registration sensor fails to turn on within x ms after the DF transport motor comes on to feed the original from the original tray. = 2267 ms JAM 2: If the registration sensor fails to turn off within x ms after the DF transport motor comes on to feed the original from the original tray.
OVERALL ELECTRICAL CIRCUIT 2.8 OVERALL ELECTRICAL CIRCUIT The DF CPU controls the DF transport motor, DF feed clutch, DF pick-up solenoid, and stamp solenoid. The DF CPU also monitors all sensors and provides updated status when prompted at regular intervals by the mainframe, which may then take action based on this information.
FREE RUN 2.9 FREE RUN You can use DIP switch 100 (on the DF control board) to carry out a one-sided free run. Mode\Bits Bit0 Bit1 Bit2 Bit3 Normal FR with paper Feed/Transport Motor Test Feed Solenoid Test Feed Clutch Test Stamp Solenoid Test Special I/F Test FR without paper...
EXTERIOR COVERS 3. REPLACEMENT AND ADJUSTMENT 3.1 EXTERIOR COVERS 3.1.1 REAR COVER 1. Lift the DF. 2. Unhook the three latches [A] in the order marked on the DF body. 3. Close the DF. 4. Open the DF feed cover [B]. 5.
PICK-UP ROLLER 3.4 PICK-UP ROLLER B813R906.WMF 1. Feed unit ( 3.2) 2. Remove 2 clip rings and 1 bushing [A] 3. Pull the shaft [B] part way out at the gear end, so that the pick-up roller [C] can be taken off. 3.5 FEED BELT B813R907.WMF B813R908.WMF...
ORIGINAL SENSORS (WIDTH, LENGTH, TRAILING EDGE) 3.6 ORIGINAL SENSORS (WIDTH, LENGTH, TRAILING EDGE) B813R909.WMF B813R910.WMF 1. Original table ( 3.1.2) 2. Sensor platform [A] ( x 3). 3. Length sensors [B], [C] ( x 1 on each sensor) NOTE: Replace both sensors at the same time, together with the wiring and connectors.
ORIGINAL SET SENSOR 3.7 ORIGINAL SET SENSOR B813R911.WMF 1. Original entrance guide ( 3.1.4) 2. Sensor bracket [A] ( x 1) 3. Original set sensor [B] ( x 1) 3.8 TRANSPORT MOTOR B813R912.WMF 1. Rear cover ( 3.1.1) 2. Open the wire clamp [C] at the top of the motor bracket [D]. 3.
STAMP SOLENOID 3.12 STAMP SOLENOID 1. Rear cover ( 3.1.1) 2. Disconnect the stamp solenoid connector. NOTE: Pull out the small connector piece from the large connector. (The large connector itself cannot fit through the hole in the frame.) 3. Lift the ADF upright and pull open the exit guide [A]. Release the front and rear hooks [B] and open the cover [C].
Page 353
B814 AUTO REVERSE DOCUMENT FEEDER DF2010...
ADF B813 AND ARDF B814 2. DETAILED SECTION DESCRIPTIONS 2.1 ADF B813 AND ARDF B814 ADF B813 and ARDF B814 are both applicable to model B277 and model B229. When the copier starts, the controller of the document feeder communicates with the controller of the copier.
ORIGINAL SIZE DETECTION 2.2 ORIGINAL SIZE DETECTION B814D901.WMF The original size detection mechanism consists of the original width sensor board [A] and two original length sensors-1 [B] and -2 [C]. Based on the combined output of the length sensors and the width sensor board, the machine can detect the size of the original.
Page 362
ORIGINAL SIZE DETECTION Original Original Length 1 Length 2 A3 (297 x 420) B4 (257 x 364) A4 SEF (210 x 297) A4 LEF (297 x 210) B5 SEF (182 x 257) B5 LEF (257 x 182) A5 SEF (148 x 210) A5 LEF (210 x 148) 11"...
PICK-UP AND SEPARATION 2.3 PICK-UP AND SEPARATION B814D903.WMF B814D904.WMF The original is set with the image facing up. The original pushes actuator [A] and the original set sensor [E] is activated. After pressing the start button, the pick-up solenoid [D] is activated and the lift plate [C] lifts the original up until it comes in contact with the pick-up roller [B].
ORIGINAL TRANSPORT AND EXIT 2.4 ORIGINAL TRANSPORT AND EXIT 2.4.1 SINGLE-SIDED ORIGINALS B814D905.WMF The DF feed motor feeds the separated original to the first transport roller [A] at maximum speed. When the registration sensor [B] detects the leading edge, the motor stops for a short while.
ORIGINAL TRANSPORT AND EXIT 2.4.2 DOUBLE-SIDED ORIGINALS B814D906.WMF B814D907.WMF When the registration sensor [B] detects the leading edge of the original, the DF feed motor (which drives the feed roller) and transport motor (which drives the transport roller) both switch off. After a brief interval, the transport motor alone reactivates to drive the first transport roller [A] and second transport roller [G] and the exit roller [F].
ORIGINAL TRANSPORT AND EXIT B814D908.WMF B814D909.WMF The original is then sent to the reverse table [H] a second time to be turned over. This is done so that the duplex copies will be properly stacked front side down in the exit tray [J] in the correct order. 2.4.3 ORIGINAL TRAILING EDGE SENSOR During one-to-one copying, copy paper is fed to the registration roller in advance (while the original is still being scanned), to increase the copy speed.
STAMP 2.5 STAMP B814D910.WMF This function is only for fax mode. There is a stamp [A] between the 2nd transport roller [B] and the exit roller [C], and its solenoid is controlled by the copier directly. When the original reaches the stamp position, the DF feed motor stops. At 300 milliseconds after stopping the DF feed motor, the stamp solenoid turns on if the page was sent successfully (immediate transmission) or stored successfully (memory transmission).
JAM DETECTION 2.7 JAM DETECTION JAM 1A: If the registration sensor does not turn on within X1 ms after original feed starts. X1 = 1,000 ms JAM 1B: If the registration sensor does not turn on within 953 ms after the leading edge of the original reaches the original reverse sensor (duplex mode only) JAM 2:...
OVERALL ELECTRICAL CIRCUIT 2.8 OVERALL ELECTRICAL CIRCUIT The DF CPU controls the transport motor, DF feed motor, DF feed clutch, junction gate solenoid, stamp solenoid, and pick-up solenoid. The DF CPU also monitors all DF sensors and provides updated status information when prompted at regular intervals by the mainframe, which may then take action based on this information.
FREE RUN 2.9 FREE RUN Two types of free runs can be performed by using Dip Switch DPS 100 on the DF control board. The switch settings are as follows: DPS 100 Mode\Bits Bit0 Bit1 Bit2 Bit3 Normal One-sided FR with paper Two-sided FR with paper Feed/Transport Motor Test Feed Solenoid Test...
DF EXIT TABLE AND COVER 3. REPLACEMENT AND ADJUSTMENT 3.1 DF EXIT TABLE AND COVER B814R901.WMF 1. Open the left cover. 2. [A] Front cover ( x 2) 3. [B] Rear cover ( x 2). Take care not to break the 3 hooks. 4.
ORIGINAL SET/ORIGINAL REVERSE SENSORS 3.7 ORIGINAL SET/ORIGINAL REVERSE SENSORS B814R908.WMF 1. Open the left cover. 2. While pushing the left and right pawls [A], open the original feed guide plate [B]. 3. [C] Original set sensor ( x 1) 4. [D] Original reverse sensor ( x 1) B814...
ORIGINAL L/W SENSORS, TRAILING EDGE SENSOR 3.8 ORIGINAL L/W SENSORS, TRAILING EDGE SENSOR B814R909.WMF B814R910.WMF 1. Open the original table. 2. [A] Upper part of the table ( x 3) 3. [B] Width sensor board ( x 1) 4. [C] Length sensor-1 ( x 1) 5.
REGISTRATION SENSOR 3.10 REGISTRATION SENSOR B814R914.WMF 1. Front and rear covers ( 3.1) 2. Left cover and lower left stay unit ( 3.3) 3. [A] Transport guide plate 4. [B] Registration sensor ( x 1) B814...
STAMP SOLENOID AND ORIGINAL EXIT SENSOR 3.11 STAMP SOLENOID AND ORIGINAL EXIT SENSOR B814R915.WMF B814R916.WMF 1. Front cover, Rear cover, Original exit table ( 3.1) 2. Open the exit guide plate [A]. Next, detach the unit by inserting a screwdriver or other tool into one of the small openings [B] on either side of the guide plate holder and pushing firmly.
Page 388
Trademarks Microsoft ® , Windows ® , and MS-DOS ® are registered trademarks of Microsoft Corporation in the United States and /or other countries. ® is a registered trademark of Hewlett-Packard Company. ® Ethernet is a registered trademark of Xerox Corporation. Other product names used herein are for identification purposes only and may be trademarks of their respective companies.
INSTALLATION 1. INSTALLATION 1.1 DDST EXPANSION 1.1.1 ACCESSORY CHECK Description Q’ty Cover-CPS NA Cover-CPS EU Ferrite Core (B866 only) Tapping Screw-M3X6 Sheet-EULA Seal-Caution Installation Procedure 1.1.2 INSTALLING EXPANSION COMPONENT -21. Unplug the machine power cord before starting the following procedure. Remove the rear cover [A] ( x 6).
Page 392
DDST EXPANSION 11 December, 2006 Connect the controller box [D] to the BICU. Make sure that the BICU [E] is not damaged and that the three openings [F][G][H] hold the controller box. Fasten the screws ( x 7). Attach the ferrite core [I] to the network cable [J]. The end of the ferrite core must be about 10 cm (4") from the end of the cable [K].
INSTALLATION 1.2 INSTALLING PANELS AND KEYS Remove the dummy cover [A] from the operation panel. Install the printer/scanner panel [B] on the operation panel. B865/B866...
CONTROLLER ERRORS 2. TROUBLESHOOTING 2.1 CONTROLLER ERRORS ERROR CODES INDICATION ON THE OPERATION PANEL Code ROM error ROM Error Resident RAM error On Board Memory Error Option RAM error DIMM has a problem CPU error CPU Error NVRAM error NV-RAM Error NIB interface error Ethernet Board Error USB error...
LED DISPLAY Resident RAM Error LED1 (Upper) LED2 (Lower) : ON : OFF B865T902.WMF CPU Error LED1 (Upper) LED2 (Lower) : ON : OFF B865T903.WMF Idel LED1 (Upper) LED2 (Lower) : ON : OFF B865T904.WMF During ROM Downloard LED1 (Upper) LED2 (Lower) : ON...
SERVICE PROGRAM MODE 3. SERVICE TABLES 3.1 SERVICE PROGRAM MODE CAUTION Before accessing the service menu, do the following: Confirm that there is no print data in the printer buffer (the Data In LED must not be lit or blinking). If there is some data in the buffer, wait until all data has been printed.
PRINTER SERVICE MODE 3.2 PRINTER SERVICE MODE 3.2.1 SERVICE MODE TABLE SP No. Description Function and Setting 1003 Clear Setting Clear Initialize System 1005 Display Version Displays the version of the controller firmware. 3.2.2 SP MODES RELATED TO PRINTER CONTROLLER The following SP modes are located in the copier SP mode.
SCANNER SERVICE MODE 3.3 SCANNER SERVICE MODE 3.3.1 SCANNER PROGRAM MODE TABLE Service Table Key Notation What it means [range / default / Example: [-9 ~ +9 / +3.0 / 0.1 mm step]. The setting can be adjusted step] in the range ±9, value reset to +3.0 after an NVRAM reset, and the value can be changed in 0.1 mm steps with each key press.
FIRMWARE UPDATE PROCEDURE 3.4 FIRMWARE UPDATE PROCEDURE Firmware updating procedure is described in the copier service manual. USER PROGRAM MODE See the copier Operating Instruction. B865/B866...
OVERVIEW 4. DETAILED SECTION DESCRIPTIONS 4.1 OVERVIEW B865 (Without Network Interface Card) Resident SDRAM (32MB) N V R A M ( 8kB ) M em ory B U S I 2C P C I B U S D8701 NET2282 B I C U Connector V i deo B U S APIP I/F...
CONTROLLER FUNCTIONS 4.2 CONTROLLER FUNCTIONS 4.2.1 PAPER SOURCE SELECTION Tray Priority (Auto Tray Select) The Tray Priority setting determines the Priority Tray Start of Tray Search start of the tray search when the user selects “Auto Tray Select” with the driver. The machine searches for a paper tray Tray 1 with the specified paper size and type.
CONTROLLER FUNCTIONS 4.2.2 AUTO CONTINUE When this function is enabled, the machine stops printing and cancels the print job if there is no paper tray which matches the paper size and paper type specified by the driver. If Auto Continue is enabled, the machine waits for a specified period (0, 1, 5, 10, 15 minutes) for the correct size paper to be set in the tray, then cancels the print job if the interval expires.
SCANNER FUNCTIONS 4.2.3 PAPER OUTPUT TRAY (ONLY WHEN 1 BIN-TRAY IS INSTALLED) The default paper output tray for each application (copy/printer) can be selected using the System Settings menu in the user tools. (User Tools/ System Settings/ General Features) If a print job does not specify an output tray or if the driver specifies the default tray, the default paper output tray is used.
Page 404
SCANNER FUNCTIONS After image processing and image compression, all image data for the job are stored in the printer controller RAM using TIFF file or PDF file format (binary picture processing). The type of TIFF or PDF format used depends on the user’s scanner settings.
NETWORK INTERFACE (B866 ONLY) 4.4 NETWORK INTERFACE (B866 ONLY) 4.4.1 LED INDICATORS The LED is on the optional controller box. LED1 (Green) LED2 (Yellow) B865D906.WMF Description LED1 (Green): Link status Link success Link failure LED2 (Yellow): Data rate 100 Mbps 10 Mbps B865/B866...
4.5 USB 4.5.1 SPECIFICATIONS USB connectivity is provided as an option for this machine. Interface: USB 1.1, USB 2.0 Data rates: 480 Mbps (high speed), 12 Mbps (full speed) High speed mode is only supported by USB 2.0. 4.5.2 USB 1.1/2.0 USB (Universal Serial Bus) offers simple connectivity for computers, printers, keyboards, and other peripherals.
4.5.3 USB CONNECTORS USB is a serial protocol and a physical link, which transmits all data on a single pair of wires. Another pair provides power to downstream peripherals. The USB standard specifies two types of connectors, type “A” connectors for upstream connection to the host system, and type “B”...
NVRAM ON THE DDST CONTROLLER 4.5.5 REMARKS ABOUT USB • The machine does not print reports specifically for USB. • Only one host computer is allowed for the USB connection. • After starting a job using USB, do not switch the printer off until the job has been completed.
SPECIFICATIONS 2. SOFTWARE ACCESSORIES 2.1 PRINTER The printer drivers and utility software are provided on one CD-ROM. An auto-run installer allows you to select which components to install. PRINTER DRIVERS Windows Printer Language Windows NT4.0 Windows 2000 Macintosh 98SE/ME DDST PCL 6 (option) PCL 5e (option) NOTE: 1) The printer drivers for Windows NT 4.0 are only for the Intel x86...
SPECIFICATIONS 2.2 SCANNER The scanner driver and utility software are provided on one CD-ROM. SCANNER DRIVER • Network Twain Driver for Win98SE/ME/NT3.51/NT4.0/2000 SCANNER UTILITIES • Scan Router V2 Lite for Win98SE/ME/NT4.0/2000 • Desk Top Binder V2 Lite for Win98SE/ME/NT4.0/2000 B865/B866...
MFP EXPANSION CONTROLLER BOX/ PRINTER SCANNER/FAX B843/B867/B868 INSTALLATION PROCEDURE ONLY NOTE: THE MFP EXPANSION MUST BE INSTALLED BY A CUSTOMER SERVICE REPRESENTATIVE WHO HAS COMPLETED THE TRAINING COURSES ON THE BASE MACHINE AND THE MFP EXPANSION.
Page 417
WARNING 1. Never install telephone wiring during a lightning storm. 2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. 3. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. 4.
1. INSTALLATION 1.1 MFP EXPANSION This includes the installation procedures for the optional controller box, optional printer scanner, and optional fax. See each step as necessary. Reference Machine Configuration Component Panel and Key Settings Step 1 → 2 → 4 Step 5 →...
1.3 INSTALLING EXPANSION COMPONENT CAUTION Unplug the machine power cord before starting the following procedure. NOTE: In this installation procedure, the symbol " " indicates screws. Step 1–Controller Box 1. Remove the rear cover [A] ( x 6). 2. Remove the slot cover [B] ( x 1).
Step 2–Printer/Scanner 1. Remove the controller-box cover [A] ( x 7). 2. Install the RAM DIMM [B]. 3. Remove the SD-card cover [C] x 1). 4. Install the SD card [D] in the lowest slot. 5. Install the SD-card cover. B843I903B.WMF 6.
11. Attach the FCC label [L] at the right-hand side of the USB connector on the controller box (for the NA model only). B843I904A.WMF Step 3–Fax 1. Short the jumper [A] on the MBU [B]. NOTE: The jumper works as the battery switch.
If the printer/scanner option has already been installed, skip steps 8 and 9. 8. Remove the SD-card cover [I] ( x 1). 9. Insert the SD card [J] in the SD card slot 2 (second from the bottom). B843I906.WMF 10. Attach the serial number decal of the fax unit to the rear left [K] on the rear cover of the mainframe.
Page 424
1.4 INSTALLING PANELS AND KEYS Step 5–Panel 1. Remove the front upper left cover [A] ( x 3). 2. Install the optional operational panel [B] ( x 1, x 4 [including three screws removed in step 1]). B658I908.WMF Step 6–Printer/Scanner Keys Scanner Copy Pr inter...
Step 7–Fax Keys Copy Facsimile B843I502.WMF 1. Remove the dummy cover (from the basic operation panel) and install the copy key panel [A]. 2. Install the fax panel [B]. 3. Remove the dummy key (from the optional operation panel) and install the fax key [C] to the optional operation panel.
Page 426
1.5 SETTINGS Step 9–MFP Model Settings 1. Turn the main switch on. 2. Start the SP mode. 3. Select SP5-985-001 (NIC setting) and change the setting value to "1" (ON). 4. Select SP5-985-002 (USB setting) and change the setting value to "1" (ON). 5.
Page 427
Step 12–Settings for all models 1. Start the SP mode. 2. Select SP5-801-001 and initialize the all SP data. 3. Exit the SP mode, and then start the UP mode. 4. Select the "@Remote Service" ("User Tool" > "System Settings > Administrator Tools"...
Read This First Safety Notices Important Safety Notices Prevention of Physical Injury Before disassembling or assembling parts of the copier and peripherals, make sure that the power cord is unplugged. The wall outlet should be near the copier and easily accessible. Note that some components of the copier and the paper tray unit are supplied with electrical voltage even if the main power switch is turned off.
Page 436
optical units in the field. The optical housing unit can only be repaired in a factory or at a location with the requisite equipment. The laser subsystem is replaceable in the field by a qualified Customer Engineer. The laser chassis is not repairable in the field. Customer engineers are therefore directed to return all chassis and laser subsystems to the factory or service depot when replacement of the optical subsystem is required.
Page 437
Cautions, Notes, etc. The following headings provide special information: Failure to obey warning information could result in serious injury or death. Obey these guidelines to ensure safe operation and prevent minor injuries. Obey these guidelines to avoid problems such as misfeeds, damage to originals, loss of valuable data and to prevent damage to the machine.
Controller Box and Printer/Scanner 1. INSTALLATION 1.1 CONTROLLER BOX AND PRINTER/SCANNER When you install the printer/scanner option, the GW controller box must also be installed. This procedure shows the installation procedure for the GW controller box and printer/scanner option. 1.1.1 ACCESSORY CHECK Description Q’ty Installation procedure...
Page 440
Controller Box and Printer/Scanner 1.1.2 INSTALLING EXPANSION COMPONENT Unplug the machine power cord before starting the following procedure. Step 1–Controller Box Remove the rear cover [A] ( x 6). Remove the slot cover [B] ( x 1). Remove one screw [C] from the BICU. B867...
Page 441
Controller Box and Printer/Scanner Connect the controller box [E] to the BICU. Make sure that the BICU is not damaged [F] and that the three openings [G][H][I] hold the controller box. Fasten the screws ( x 7 [including the screw [C]). Remove the FCU cover [J] ( x 3).
Page 442
Controller Box and Printer/Scanner Attach the ferrite core [E] to the network cable [F]. The end of the ferrite core must be about 8 cm (3.2") from the end of the cable [G]. Install the ground cable [H] as shown, and then clamp the cable ( x 2, x 1).
Page 443
Controller Box and Printer/Scanner 11. Attach the FCC label [L] at the right-hand side of the USB connector on the controller box (for the USA model only). If installing fax option go to fax installation step now. Step 4–Reassembling Reassemble the controller box. Install the rear cover.
Page 444
Controller Box and Printer/Scanner Step 6–Printer/Scanner Keys Remove the dummy cover (from the basic operation panel) and install the printer/scanner key panel [A]. Install the dummy fax cover [B]. 1.1.4 SETTINGS Step 9–Printer/Scanner Model Settings Turn the main switch on. Start the SP mode.
Controller Box and Printer/Scanner 19. Specifies the date and time with "Set Date" or "Set Time" (User Tool" > "System Settings" > "Set Date" or "Set Time"). B867...
Controller Options 1.2 CONTROLLER OPTIONS 1.2.1 OVERVIEW This machine has I/F card slots and SD card slots for optional I/F connections and applications. I/F Card Slot Slot [A] is used for one of the optional I/F connections: (IEEE1284, IEEE802.11 (Wireless LAN), Bluetooth or Embedded RCG-M). Slot [B] do not use.
Controller Options 1.2.2 POSTSCRIPT3 INSTALLATION Installation Procedure Remove the SD card slot cover [A] ( x 1). Install the PostScript3 SD card into the slot 2 [B]. Reinstall the SD card slot cover [A] ( x 1). Turn on the main power switch. Print out the configuration page (User Tools/ Counter >...
Controller Options Remove the slot cover [A] from the SD card slot 3 ( x 1). Turn the SD-card label face to the rear of the machine. Then push it slowly into slot 3 [B] until you hear a click. Turn on the main power switch.
Page 449
Controller Options Installation Procedure Remove the interface cover [A] ( x 2). Install the Wireless adaptor to the slot A [B] ( x 2). Install the Wireless LAN card to the wireless adaptor. Attach the antenna cap to the wireless LAN card. Turn on the main power switch.
Controller Options Sets the minimum range of the channel settings 5840 007 Channel MIN allowed for your country. 5840 011 WEP Key Select Used to select the WEP key (Default: 00). 5840 018 SSID Check Used to check the SSID. Used to display the maximum length of the string that 5840 020 WEP Mode...
Controller Options Remove the interface cover [A] ( x 2). Install the IEEE 1284 board in interface slot A [B] ( x 2). Turn on the main power switch. Print out the configuration page (User Tools/Counter > Printer Features > List/Test Print), and then check that this device is detected.
Controller Options Remove the interface cover [A] ( x 2). Install the Wireless adaptor in interface slot A [B] ( x 2). Select an appropriate FCC label from the FCC sheet, and then attach the FCC label to the non-label side of the Bluetooth card. Install the Bluetooth card in the wireless adaptor.
Controller Options Installation Procedure Remove the interface cover [A] ( x 2). Install the USB host board in the interface slot B [B] ( x 2). Turn on the main power switch. Print out the configuration page (User Tools/ Counter > Printer Features > List/ Test Print), and then check that this device is detected.
Page 454
Controller Options Installation Procedure Remove the interface cover [A] ( x 2). Install the modem board into interface slot A [B] ( x 2). Confirm the following SP settings before starting installation flow. SP5-985-001 ("On Board NIC" is set to "0: OFF".) SP5-816-150 (To Select the country) SP5-816-154 (To set an outside connection telephone number) SP5-816-161 (To set a telephone number)
Main Board 2. REPLACEMENT AND ADJUSTMENT 2.1 MAIN BOARD 2.1.1 PRECAUTIONS Turn off the main power switch and unplug the machine before starting replacement. Before turning off the main power switch, check that no mechanical component is operating. Mechanical components may stop out of their home positions if you turn off the main power switch while they are operating.
Page 457
Main Board Remove the rear cover [A] ( x 6) Remove the FCU cover [B] ( x 3). Remove the SD-card cover [C] ( x 1), and then remove all SD cards in the SD slots. Remove the controller-box cover [E] ( x 7).
Page 458
Main Board Remove the controller board with the rails [H] ( x 5). Release the hooks [I], and then pull out the rails [J]. Controller board When replacing the controller board, remove the NVRAMs from the board. Install the NVRAMs to the new board. B867...
Page 459
Main Board When replacing the NVRAM on the controller board When you replace the NVRAMs [A], make sure that the NVRAMs are correctly installed. The mark [B] on the NVRAM should be directed to the right side (seem from the back side of the machine).
Service Call Conditions 3. TROUBLESHOOTING 3.1 SERVICE CALL CONDITIONS 3.1.1 SERVICE CALL CONDITIONS There are four levels of service call conditions. Level Definition Reset Procedure To prevent damage to the machine, the main Enter SP mode, and then turn machine cannot be operated until the SC has the main power switch off and been reset by a service representative (see the note below).
Service Call Conditions 3.1.2 GW SC CODE DESCRIPTIONS SC6xx Symptom Possible Cause/Countermeasure Definition CSS communication error The machine tries to communicate Communication error on the with one of the terminals of a public telephone network relevant service center. → An error (logged only;...
Page 462
Service Call Conditions Symptom Possible Cause/Countermeasure Definition SD Card Error Expanded authentication module error There is no expanded authentication module in the machine. Install the correct SD card or the -001 The SD card or the file of the file of the expanded expanded authentication module is authentication module.
Page 463
Service Call Conditions Symptom Possible Cause/Countermeasure Definition Incorrect network setting Both the NIC and Embedded -011 RCG-M are activated at the same Disable the NIC with SP5985-1. time. Modem board error The modem board does not work Install the modem board. -012 properly even though the setting of Check and reset the modem...
Page 464
Service Call Conditions Symptom Possible Cause/Countermeasure Definition controller and operation panel does incorrectly not begin, or the communication is Defective controller board interrupted after a normal startup. Operation panel connector loose or defective Poor connection of DIMM and optional boards on the controller board Check the setting of SP5875-001.
Page 465
Service Call Conditions DIMM. Check and/or replace the SD card in slot 1 (lowest slot). Replace the controller. See NOTE at the end of the SC table. VM full error Defective RAM DIMM Defective SD card in slot 1 (lowest slot) Defective controller Software error [0766d]...
Page 466
Service Call Conditions During the boot monitor program Defective CPU device and self-diagnostic, any Defective boot monitor program exception or cut-in are not or self-diagnostic program supposed to happen. If these Replace the controller board. happen, it is defined as SC. Reinstall the system firmware.
Page 467
Service Call Conditions Defective CPU devices The pipeline clock frequency rate Mode bit data error, which is is different from the prescribed used for initializing CPU. value. Replace the controller board. [0702]: Detailed error code Insufficient CPU cache The result when the program is Insufficient memory process executed in the command cache speed...
Page 468
Service Call Conditions Poor connection between North Bridge and PCI I/F. Replace controller board. SHM register check error Failed to initialize or could not Defective bus connection [0B10] read connection bus. Data in Defective SHM SHM register incorrect. Replace controller board. Timer error between ASIC and CPU System firmware problem The CPU checks if the ASIC...
Page 469
Service Call Conditions the standard NVRAM installed or Backup battery has discharged detects that the NVRAM is NVRAM socket damaged defective. Replace the NVRAM. Self-diagnostic Error: RTC/Optional NVRAM [1501]: Clock error An RTC device is RTC defective recognized, and the NVRAM without RTC installed difference between the RTC Backup battery discharged...
Page 470
Service Call Conditions Replace the RAM DIMM. Self-diagnostic Error: ROM Boost lap code error The boot monitor and OS Defective ROM DIMM program stored in the ROM [0101] Defective controller DIMM is checked. If the check Replace the ROM DIMM. sum of the program is incorrect, Replace the controller.
Page 471
Service Call Conditions setting data was read from the Defective I2C bus clock generator via the I2C bus. Defective I2C port on the CPU Replace the controller board. IEEE1394 I/F abnormal IEEE1394 interface board The IEEE1394 interface cannot defective be used, due to a driver error. Defective controller board Wireless card startup error The machine starts up.
Page 472
Service Call Conditions Check the USB connections, and make sure that they are securely connected. Replace the controller board. SD card authentication error SD card data has corrupted. A digital license error of an SD Store correct data in the SD card application is detected.
Page 473
Service Call Conditions A request to get access to the MLB was not answered within MLB defective the specified time. SC9xx Electronic total counter error The value of the total counter is Defective NVRAM out of the normal range. Printer error Defective software An application error that stops the Unexpected hardware resource...
Page 474
Service Call Conditions The software attempted to perform an unexpected Logged only; the machine can operation. However, unlike continue to operate SC990, the process can keep on running. Undefined error An error not controlled by the system occurred (the error does Defective software program not come under any other SC code).
Service Program Mode 4. SERVICE TABLES 4.1 SERVICE PROGRAM MODE Before accessing the service menu, do the following: Confirm that there is no print data in the printer buffer (the ‘Data In’ LED must not be lit or blinking). If there is some data in the buffer, wait until all data has been printed. The main power LED ( ) lights or flashes while the platen cover or ARDF is open;...
SP Mode Tables 4.2 SP MODE TABLES The tables in this section list the service programs (SPs). The following codes are used: Asterisk (*): The settings are saved in the NVRAM. Most of them return to the default values when you execute SP 5801 2. CTL indicates that the data is contained in the NVRAM on the controller board.
Page 477
SP Mode Tables 001 Copy [0=System default/ 1=Text/ 2=Photo] 002 Fax 003 Scanner [Notch Selection] Selects the value of the center ID adjustment notch for the ID adjustment LEDs. 4923* Normally the center notch is 3 (range 1-5). If –1 is selected, each notch shifts down (becomes lighter).
Page 478
SP Mode Tables Adjusts the line width correction algorithm. Positive settings produce thicker lines; negative settings produce thinner lines. This setting is only applied to the originals in SP4-921. 001 Copy [–2 to 2 / 0 / 1/step] 002 Fax 003 Scanner [Independent Dot Erase] 4928*...
SP Mode Tables [Sharpness-Solid] [–2 to 2 / 0 / 1/step] 4931* Adjust the clarity. This setting is only applied to the originals in SP4-921. 001 Copy 002 Fax 003 Scanner [Sharpness-Low ID] [–2 to 2 / 0 / 1/step] 4932* Adjust the clarity.
Page 480
SP Mode Tables Selects the counting display if the meter charge mode is enabled with SP5-930-001. You can change the setting only one time. [0 to 2/ 0 / 1 /step] 0: 1 counter (Total) 1: 2 counters (Total and Prints) 2: 2 counters GPC [Refill Toner Displ] Refill Toner Detection Display 5051...
Page 481
SP Mode Tables both increment by two for each A3/11" x 17" sheet. 5112 [Non-Std. Paper Set] Non-Standard Paper Set Determines whether a non-standard paper size can be input for the universal cassette trays (Tray 2, Tray 3) [0 or 1 / 0 / - ] 0: No 1: Yes.
Page 482
SP Mode Tables 001 This program disables copying. 5120* [Clr For Cnt Remove] CTL [0=Yes / 1=Standby only / 2=No] Determines under which conditions the copy job settings are reset when the key counter is removed. With 0, the settings are cleared if the counter is removed at the end of a job or midway through a job.
Page 483
SP Mode Tables [CE Login] 5169 If you change the printer bit switches, you must ‘log in’ to service mode with this SP before you go into the printer SP mode. [0 or 1 / 0 / - ] 001 CE Login 0: Disabled 1: Enabled 5188...
SP Mode Tables Make sure that both SP5-307-3 and -4 are correctly set. Otherwise, this SP is not activated even if this SP is set to "1". Start Specifies the start setting for the summer time mode. There are 8 digits in this SP. For months 1 to 9, the "0" cannot be input in the first digit, so the eight-digit setting for -2 or -3 becomes a seven-digit setting.
Page 485
SP Mode Tables 016 DS protection. 026 F 036 S 046 P 076 SDK 1 086 SDK 2 096 SDK 3 SDK1 This ID is overwritten by SAS (VAS) when you install or Unique ID uninstall the SDK application. SDK1 Certification [ 0 to 255 / 0 / 1 /step] DFU Method...
Page 486
SP Mode Tables 5501 [PM Alarm Interval] [ 0 to 9999 / 0 / 1 /step] 0: Alarm off 001 Printout 1 to 9999: Alarm goes off when the PM counter reaches the specified value (1 to 9999) x 1000. [ 0 or 1 / 1 / –...
Page 488
SP Mode Tables This setting is enabled only when SP5508 004 is set to 1. 0: Automatic Call Jam Remains: Mode 1: Audible Warning at Machine 021* Determines what happens when a paper jam is left unattended. 0: Automatic Call Freq Jam: Mode 1: Audible Warning at Machine 022*...
Page 489
SP Mode Tables 012 Jam/Door Open Call [0 or 1 / 1 / -] 0: Off,1: On [Memory Clear] 5801 Before executing any of these SP codes, print an SMC Report. All Clear Initializes items SP5801-002 to -014 below. Turn the main power switch off and on after executing this SP. Clears the system settings.
Page 490
SP Mode Tables Initializes the system default and interface settings (IP address also), SmartNetMonitor for Admin, WebStatusMonitor settings, and the TELNET settings. The name of Apple talk is not cleared only if this SP is executed. Turns off and on after executing this SP. R-FAX Initializes the job login ID, SmartNetMonitor for Admin, job history, and local storage file numbers.
Page 491
SP Mode Tables Sets the telephone number for a service representative. This number is printed on the Counter List, which can be printed with the user’s “Counter” menu. This can be up to 20 characters (both numbers and alphabetic characters can be input).
Page 492
SP Mode Tables Specifies the connect timeout interval when calling 008 RCG Connect Timeout the RCG. [1 to 90 / 10 / 1 second/step] Specifies the write timeout interval when calling the 009 RCG Write Timeout RCG. [1 to 100 / 60 / 1 second/step] Specifies the read timeout interval when calling the 010 RCG Read Timeout RCG.
Page 493
SP Mode Tables This SP setting determines if the proxy server is used when the machine communicates with the service center. HTTP Proxy Host This SP sets the address of the proxy server used for communication between embedded RCG-N and the gateway. Use this SP to set up or display the customer proxy server address.
Page 494
SP Mode Tables This name is customer information and is not printed in the SMC report. Cer Updt Cond Displays the status of the certification update. The certification used by embedded RCG is set correctly. The certification request (setAuthKey) for update has been received from the GW URL and certification is presently being updated.
Page 495
SP Mode Tables The certification update request has been received from the GW URL, the GW URL was notified of the results of the update after it was completed, but a certification error has been received, and the rescue certification is being recorded. The rescue certification of No.
Page 496
SP Mode Tables previous version is selected, a notification is sent to the system manager and the firmware update is done with the firmware files from the URL. Firmware Size Allows the service technician to confirm the size of the firmware data files during the firmware update execution.
Page 497
SP Mode Tables Displays the end time of the period for which the current @Remote certification is enabled. Ins Country Select from the list the name of the country where embedded RCG-M is installed in the machine. After selecting the country, you must also set the following SP codes for embedded RCG-M: SP5816-153 SP5816-154...
Page 498
SP Mode Tables 8: Other error occurred 9: Line classification still in progress. Please wait. Dial/Push Select This SP displays the classification (tone or pulse) of the telephone line to the access point for embedded RCG-M. The number displayed (0 or 1) is the result of the execution of SP5816 151.
Page 499
SP Mode Tables Use this SP to set a user name for access to remote dial up. Follow these rules when setting a user name: Name length: Up to 32 characters Spaces and # allowed but the entire entry must be enclosed by double quotation marks (").
Page 500
SP Mode Tables This SP sets the connection conditions for the customer. This setting dedicates the line to embedded RCG-M only, or sets the line for sharing between embedded RCG-M and a fax unit. [0 or 1 / 0 / - ] 0: Line shared by embedded RCG-M/Fax 1: Line dedicated to embedded RCG-M only If this setting is changed, the copier must be cycled off and on.
Page 501
SP Mode Tables and open the line for a fax transaction. Polling Man Exc Executes the polling test. Instl: Condition Displays a number that indicates the status of the @Remote service device. 0: Neither the registered device by the external RCG nor embedded RCG device is set.
Page 502
SP Mode Tables 8: Other error 9: Inquiry executing Instl: Ref Section 205 Displays the result of the notification sent to the device from the GW URL in answer to the inquiry request. Displayed only when the result is registered at the GW URL.
Page 503
SP Mode Tables Attempted registration without execution of an -12003 inquiry and no previous registration. Attempted setting with illegal entries for -12004 certification and ID2. Attempted dial up overseas without the correct -2385 international prefix for the telephone number. -2387 Not supported at the Service Center -2389 Database out of service...
Page 504
SP Mode Tables Sets the IP address of the RCG (Remote Communication Gate) destination for call 002 RCG IP Address processing at the remote service center. [00000000h to FFFFFFFFh/1] 5824 NVRAM Upload 001 ( "NVRAM Upload") 5825 NVRAM Download 001 ( "NVRAM Download") 5828 [Network Setting]...
Page 505
SP Mode Tables 1: Invalidates bit0: LPR bit1: FTP bit2: IPP bit3: SMB bit4: BMLinkS bit5: DIPRINT bit6: (Reserved) bit7: (Reserved) Enables or disables the Telnet protocol. 090 TELNET (0: OFF 1: ON) [ 0 or 1 / 1 / – ] 0: Disable, 1: Enable Enables or disables the Web operation.
Page 506
SP Mode Tables IPv6 Manual Setting Address This SP is the IPv6 manually set address referenced on Ethernet or wireless LAN (802.11b) in the format: "Manual Set Address" + "Prefix Length" The IPv6 address consists of a total of 128 bits configured in 8 blocks of 16 bits each.
Page 507
SP Mode Tables 00: Key #1 01: Key #2 (Reserved) 10: Key #3 (Reserved) 11: Key #4 (Reserved) Selects the WEP key. 5842 [GWWS Analysis] DFU Setting 1 Groups System & other groups (LSB) Capture related This is a debugging tool. It sets Certification related the debugging output mode of Address book related...
Page 508
SP Mode Tables Sets the speed for USB data transmission. [Full Speed] [Auto Change] Vendor ID 002 Sets the vendor ID: Initial Setting: 0x05A Ricoh Company [0x0000 to 0xFFFF/1] DFU Product ID Sets the product ID. [0x0000 to 0xFFFF/1] DFU Device Release No.
Page 509
SP Mode Tables Specifies the retry times for sending the scanned image data to the deliver server or SMTP/FTP/NCP/SMB server after sending error. Delivery Error Display Time [0 to 999 / 300 / 1 second /step] 006 Use this setting to determine the length of time the prompt message is displayed when a test error occurs during document transfer with the NetFile application and an external device.
Page 510
SP Mode Tables Delivery Svr Capability (Ext) [ 0 to 255 / 0 / 1 /step] Changes the capability of the server that is registered as an I/O device. Bit7 = 1 Address book usage limitation (Limitation for each authorized user) Bit6 = 1 RDH authorization link Bit5 to 0: Not used Svr Schm (Primary)
Page 511
SP Mode Tables 0: Disable, 1: Enable Enables or disables the prevention function for the continuous data sending. 5846 [UCS Settings] Machine ID (Delivery Server) Displays ID Displays the unique device ID in use by the delivery server directory. The value is only displayed and cannot be changed.
Page 512
SP Mode Tables LDAP Search Timeout [1 to 255 / 60 / 1 /step] Sets the length of the timeout for the search of the LDAP server. [0 to 10 / 0 / 1 /step] Addr B Mig (SD → SD) 0: Not decided yet 1: Slot 1 to 10: Slot 10 This SP copies an address book data in a SD card to another SD card.
Page 513
SP Mode Tables After you do this SP, go out of the SP mode, and then turn the power off. Do not remove the SD card until the Power LED stops flashing. Search Option This SP uses bit switches to set up the fuzzy search options for the UCS local address book.
Page 514
SP Mode Tables [0 to 32 / 0 / 1 /step] This SP does not normally require adjustment. This SP is enabled only after the system administrator has set up a group password policy to control access to the address book. Compl Opt4 Use this SP to set the conditions for password entry to access the local address book.
Page 515
SP Mode Tables 022 ac: Uadmin (Lower 4bits) 210 Log Type: Job1 211 Log Type: Job2 Displays the log server settings. 212 Log Type: Access These can be adjusted with the Web Image 213 Primary Srv Monitor. 214 Secondary Srv 215 Start Time Specifies the transmit interval.
Page 516
SP Mode Tables Sets the operation mode for the Bluetooth Unit. Press either 001 Mode key. 0 :Public, 1: Private [Remote ROM Update] 5856 Allows the technician to upgrade the firmware using a parallel cable when updating the remote ROM. [0 or 1 / 0 / 1/step] 002 Local Port 0: Disallow...
Page 517
SP Mode Tables SD to SD Any (Latest 4 MB Any Key) Saves the specified debug log (with SP5-857-006) in memory to the SD card. A unique file name is generated to avoid overwriting existing file names on the SD card. Up to 4MB can be copied to the SD card. 4 MB segments can be copied one by one to the SD card.
Page 519
SP Mode Tables Bit 3: DIGEST MD5 Bit 4 to 7: Not used This SP is activated only when SMTP authorization is enabled by UP mode. 5866 [E-mail Report] [ 0 or 1 / 0 / – ] Report Validity 0: Enabled, 1: Disabled Enables or disables the E-mail alert function.
Page 520
SP Mode Tables This SP copies the application programs from the 001 Move Exec original SD card in SD card slot 3 to an SD card in SD card slot 2. This SP copies back the application programs from an SD card in the SD Card Slot 3 to the 002 Undo Exec original SD card in the SD card slot 2.
Page 521
SP Mode Tables 001 Delete Fixed Sent Deletes the fixed form sentence. 5886 [Permit ROM Update] DFU This SP determines whether the ROM can be updated. [0 or 1 / 0 / 1/step] 0: Yes, 1: No 5887 [SD GetCounter] SSP This SP saves the counter list of the machine to an SD card in the slot 3.
Page 522
SP Mode Tables [0 to 2 / 0 / 1 /step] 0: Disable, 1: Enable, 2: Function limitation When the "Function limitation" is set, "On board NIC" is limited only for the @Remote or LDAP/NT authentication. 001 On Board NIC Other network applications than @Remote or LDAP/NT authentication are not available when this SP is set to "2".
SP Mode Tables 5998 Memory Clear 001 See the section "Memory Clear" in this chapter. 4.2.3 SP7-XXX (DATA LOG) 7401* [Counter–SC Total] [0 to 9999 / 0 / 1/step] 001 Displays how many times SC codes are generated. 7403 [SC History] 001 Latest 002 Latest 1 003 Latest 2...
Page 524
SP Mode Tables [Paper Jam/Loc] [0 to 9999 / 0 / 1/step] Displays the total number of the paper jams classified by timing and 7504* location. "Counter-Each Paper Jam (SP7-504)", in this chapter. [Original Jam/Loc] [0 to 9999 / 0 / 1/step] Displays the total number of the original jams on the ADF/ARDF that have 7505* occurred at a certain timing or at a certain location.
Page 525
SP Mode Tables 7506 255 Others 7507* [Disply-P Jam Hist] Display: Paper Jam History 7507 1 Last 7507 2 Latest 1 Displays the copy jam history (the most recent 10 jams) Sample Display: 7507 3 Latest 2 CODE:007 7507 4 Latest 3 SIZE:05h TOTAL:0000334 7507 5 Latest 4...
Page 526
SP Mode Tables TOTAL is the total jam error count (SP7-003) DATE is the date the previous jam occurred 1* Latest 2* Latest 1 3* Latest 2 4* Latest 3 Sample Display: CODE: 007 5* Latest 4 SIZE: 05h 6* Latest 5 TOTAL: 0000334 DATE: Mon Mar 15 11:44:50 2000 7* Latest 6...
Page 527
SP Mode Tables 7807 [Reset–SC/Jam Counters] Resets the SC, paper, original, and total jam counters. When the program ends normally, the message "Completed" is displayed. SP 7807 1 does not 7807 1 reset the following logs: SP 7507 (Display-Paper Jam History) and SP 7508 (Display-Original Jam History).
SP Mode Tables stored in this SP is used for problem analysis. DFU 7901 1 File Name 7901 2 Number of Lines 7901 3 Location 7992* Reset-Info Count Reset-ID Er Count 7992 5 Clears the ID sensor error counter (SP7-991-005). 4.2.4 SP8-XXX (HISTORY) Most of the SPs in this group are prefixed with a letter that indicates the mode of operation (the mode of operation is referred to as an “application”).
Page 529
SP Mode Tables abbreviations below and refer to it again if you see the name of an SP that you do not understand. Key for Abbreviations Abbreviation What it means “By”, e.g. “T:Jobs/Apl” = Total Jobs “by” Application > More (2> “2 or more”, 4> “4 or more” AddBook Address Book Application...
Page 530
SP Mode Tables Abbreviation What it means GenCopy Generation Copy Mode Get Print Counter. For jobs 10 pages or less, this counter does not count up. For jobs larger than 10 pages, this counter counts up by the number that is in excess of 10 (e.g., for an 11-page job, the counter counts up 11-10 =1) IFax Internet Fax...
Page 531
SP Mode Tables Abbreviation What it means PJob Print Jobs Paper PrtJam Printer (plotter) Jam PrtPGS Print Pages Red (Toner Remaining). Applies to the wide format model A2 only. This machine is under development and currently not available. Remote Communication Gate Resolution Service Code (Error SC code displayed) Scan...
Page 532
SP Mode Tables 8 191 T:Total Scan PGS These SPs count the pages scanned by each 8 192 C:Total Scan PGS application that uses the scanner to scan images. 8 193 F:Total Scan PGS [0 to 9999999 / 0 / 1] S:Total Scan PGS 8 195 SP 8 191 to 8 196 count the number of scanned sides of pages, not the number of...
Page 533
SP Mode Tables These SPs count the total number of large pages input with the scanner for scan jobs only. Large size paper (A3/DLT) scanned for fax transmission are not counted. These counters are displayed in the SMC Report, and in the User Tools display.
Page 534
SP Mode Tables scanned using a TWAIN driver. These counters reveal how the TWAIN driver is used for delivery functions. 8 285 S:Scan PGS/TWAIN [0 to 9999999 / 0 / 1] At the present time, these counters perform identical counts. 8 291 T:Scan PGS/Stamp These SPs count the number of pages...
Page 535
SP Mode Tables 002 A4 003 A5 004 B4 005 B5 006 DLT 007 LG 008 LT 009 HLT 010 Full Bleed -254 Other (Standard) -255 Other (Custom) 8 381 T:Total PrtPGS These SPs count the number of pages printed 8 382 C:Total PrtPGS by the customer.
Page 536
SP Mode Tables Reports printed to confirm counts. All reports done in the service mode (service summaries, engine maintenance reports, etc.) Test prints for machine image adjustment. Error notification reports. Partially printed pages as the result of a copier jam. LSize PrtPGS [0 to 9999999 / 0 / 1] These SPs count pages printed on paper sizes A3/DLT and larger.
Page 537
SP Mode Tables of pages processed for printing by the printer application. S:PrtPGS/Dup Comb [0 to 9999999 / 0 / 1] 8 425 These SPs count by binding and combining, and n-Up settings the number of pages processed for printing by the scanner application. O:PrtPGS/Dup Comb [0 to 9999999 / 0 / 1] 8 427...
Page 538
SP Mode Tables Booklet Magazine Original Original Count Count Pages Pages T:PrtPGS/Ppr Size [0 to 9999999 / 0 / 1] 8 441 These SPs count by print paper size the number of pages printed by all applications. C:PrtPGS/Ppr Size [0 to 9999999 / 0 / 1] 8 442 These SPs count by print paper size the number of pages printed by the copy application.
Page 539
SP Mode Tables These SPs count by print paper size the number of pages printed by the scanner application. O:PrtPGS/Ppr Size [0 to 9999999 / 0 / 1] 8 447 These SPs count by print paper size the number of pages printed by Other applications.
Page 540
SP Mode Tables 004 Tray 3 Paper Tray Unit (Option) 005 Tray 4 Paper Tray Unit (Option) 006 Tray 5 Currently not used. 007 Tray 6 Currently not used. 008 Tray 7 Currently not used. 009 Tray 8 Currently not used. 010 Tray 9 Currently not used.
Page 541
SP Mode Tables 002 Recycled 003 Special 004 Thick 005 Normal (Back) 006 Thick (Back) 007 OHP 008 Other T:PrtPGS/FIN [0 to 9999999 / 0 / 1] 8 521 These SPs count by finishing mode the total number of pages printed by all applications.
Page 542
SP Mode Tables 001 Sort 002 Stack 003 Staple 004 Booklet 005 Z-Fold 006 Punch 007 Other If stapling is selected for finishing and the stack is too large for stapling, the unstapled pages are still counted. The counts for staple finishing are based on output to the staple tray, so jam recoveries are counted.
Page 543
SP Mode Tables 8 601 11 Cvg: BW Pages Displays the number of the printouts in each mode. T:FAX TX PGS [0 to 9999999 / 0 / 1] 8 631 This SP counts by color mode the number of pages sent by fax to a telephone number.
Page 544
SP Mode Tables separately as B/W or Color. At the present time, this feature is provided for the Fax application only so SP8641 and SP8643 are the same. The counts include error pages. If a document is sent to more than one destination with a Group transmission, the count is done for each destination.
Page 545
SP Mode Tables S:Deliv PGS/Svr [0 to 9999999 / 0 / 1] 8 665 These SPs count by color mode the total number of pages sent to a Scan Router server by the Scan application. 001 B/W The B/W and Color counts are done after the document is stored on the Scan Router server.
Page 546
SP Mode Tables application only, so the counts for SP8-681 and SP8-683 are the same. [0 to 9999999 / 0 / 1] This counts pages sent from a PC using a PC fax application, from the PC through the copier to the destination. When sending the same message to more than one place using broadcasting, the pages are only counted once.
Page 547
SP Mode Tables Dev Counter [0 to 9999999 / 0 / 1] 8 771 This SP counts the total number of developed images. 8 771 1 Total Toner Botol Info. *BCU [0 to 9999999 / 0 / 1] 8 781 This SP displays the number of already replaced toner cartridges.
Page 548
SP Mode Tables This SP displays the number of scanned sheets on which the coverage of each color is from 11% to 20%. 8 851 1 BK Cvr Cnt: 21-30% *BCU [0 to 9999999 / 0 / 1] 8 871 This SP displays the number of scanned sheets on which the coverage of each color is from 21% to 30%.
Page 549
SP Mode Tables 8 911 1 BK 8 921 Cvr Cnt/Total *BCU [0 to 9999999 / 0 / 1] These SPs display the total coverage percentage 8 921 1 Coverage(%): BK of sheets output by the machine. These SPs display the total coverage pages 8 921 11 Covwerage/P: Bk output by the machine.
Page 550
SP Mode Tables 8 941 9 Spl PM Unit End Total down time due to toner end. AdominCounter [0 to 9999999 / 0 / 1] 8 999 Displays the user setting counter for administrator. 8 999 1 Total 8 999 3 Copy: BW 8 999 7 Printer: BW 8 999 10 FaxP: BW 8 999 12 A3/DLT...
Printer Service Mode 4.3 PRINTER SERVICE MODE 4.3.1 SERVICE MODE TABLE SP No. Description Function and Setting Adjusts bit switch settings. 1001 BitSw#1 Set Note: Currently the bit switches are not being used. 1003 Clear Setting Not used Prints the service summary sheet 1004 Print Summary (An error log is printed in addition to the configuration...
Page 552
Printer Service Mode NVRAM. Detailed Display of 7832 Displays the controller self-diagnostic result. Self-Diagnostics B867...
Scanner Service Mode 4.4 SCANNER SERVICE MODE 4.4.1 SCANNER PROGRAM MODE TABLE Service Table Key Notation What it means Example: [-9 to +9 / +3.0 / 0.1 mm step]. The setting can be adjusted [range / default / in the range ±9, value reset to +3.0 after an NVRAM reset, and the step] value can be changed in 0.1 mm steps with each key press.
Using SP Mode 4.5 USING SP MODE 4.5.1 MEMORY CLEAR Network Enabled Machine A machine with the optional controller box stores the engine data in the NVRAM on the BICU, and stores the other data in the NVRAM on the optional controller. To distinguish between the engine data and the other data, see SP5-801-003 through 019.
Using SP Mode Use SP5-998-001 after you have replaced the BICU NVRAM or when the BICU NVRAM data is corrupted. When the program ends normally, the message "Completed" is displayed. When you have replaced the controller NVRAM or when the controller NVRAM data is corrupted, use SP5-801-001.
Using SP Mode unit. Paper does not reach the registration sensor (from the by-pass tray). Paper does not reach the registration sensor during reverse-side printing (for duplex printing). Paper is caught at the registration sensor. Paper is caught at the exit sensor (previous page). Paper does not reach the exit sensor.
Using SP Mode To view more information, select "Detail." Jam History Code Code Meaning Original does not reach the registration sensor. Original caught at the registration sensor. Original does not reach the original exit sensor. Original caught at the original exit sensor. Original does not reach the original reverse sensor.
Page 559
Format an SD card with, for example, SD Formatter v1.1. Create a “romdata” folder on the card. Create the following folders within the “romdata” folder: B245, B268, B276, B277, etc. Download the firmware from the server and store the files in the folder with the corresponding model code on the SD card.
Page 560
Using SP Mode Turn off the main power switch. If the machine is connected to a network, disconnect the network cable from the copier. Remove the slot cover [A] ( x 1) With the label on the SD card facing the rear side of the machine, insert the SD card into the upper slot [B] on the controller box.
Page 561
Using SP Mode To scroll through the menus, press the keys [A]. To view the firmware version, press the right key. "ROM" is the information on the current firmware. "NEW" is the information on the firmware in the SD card. To return to the menu, press the key.
Page 562
Using SP Mode The firmware update program starts and the message "Loading" is displayed. The update will begin, and then will take a few minutes to complete. The LCD will initially display, “Updating… ***---------“. When the update is completed, the LCD display will change to “Update done” or “Updated / Power Off On”.
Page 563
Using SP Mode Code Cause Necessary Action Decompression error Store correct data in the SD card. Update controller program. Update program error Replace the controller. Insert the SD card correctly. SD card access error Use another SD card. Download data Insert the SD card that was used when the previous inconsistency* update procedure is interrupted.
Using SP Mode 4.5.7 NVRAM DATA UPLOAD/DOWNLOAD Uploading Content of NVRAM to an SD card Follow this procedure to upload SP code settings from NVRAM to an SD card. This data should always be uploaded to an SD card before the NVRAM is replaced.
Using SP Mode Turn off the main power of the copier. Remove the slot cover 3 (the uppermost one) ( x 1). Insert the SD card with the NVRAM data into the service slot 3 (the uppermost one). Turn on the main power of the copier. Execute SP 5825-1 (NVRAM Data Download) and press the “Execute”...
Overview 5. DETAILED SECTION DESCRIPTIONS 5.1 OVERVIEW This machine uses the RA2K architecture. To enable printer features, install the printer option SD Card in the controller. Main components: CPU: TOSHIBA TMPR4955BFG-300 PICCOLO: GW architecture ASIC. It controls all the functions of the controller board. Flash ROM: 16 MB Flash ROM for the system program SDRAM: On board 64 MB, DIMM 128 MB (resident) NVRAM: Stores the controller settings...
Page 567
Overview Bluetooth interface Wireless LAN interface IEEE1284 interface USB Host B867...
Controller Functions 5.2 CONTROLLER FUNCTIONS 5.2.1 PAPER SOURCE SELECTION Tray Priority (Auto Tray Select) The Tray Priority setting determines the start of the tray search when the user selects “Auto Tray Select” with the driver. The machine searches for a paper tray with the specified paper size and type. When no tray contains paper that matches the paper size and type specified by the driver, the controller stops printing until the user loads the correct paper.
Controller Functions Manual Tray Select If the selected tray does not have the paper size and type specified by the driver, the controller stops printing until the user loads the correct paper. 5.2.2 AUTO CONTINUE When this function is enabled, the machine stops printing and cancels the print job if there is no paper tray which matches the paper size and paper type specified by the driver.
Controller Functions Output Tray Selected If an output tray is specified by the driver, it overrides the default tray setting in User Tools. If the machine cannot print to the selected output tray, it prints to the default paper output tray. If the mailbox unit is installed, paper larger than B4 cannot be output to the standard (internal) tray.
Scanner Functions 5.3 SCANNER FUNCTIONS 5.3.1 IMAGE PROCESSING FOR SCANNER MODE The image processing for scanner mode is done in the IPU chip on the BICU board. The IPU chip chooses the most suitable image processing methods (gamma tables, dither patterns, etc) depending on the settings made in the driver.
Network Interface 5.4 NETWORK INTERFACE 5.4.1 LED INDICATORS The LEDs are on the optional controller box. Description LED1 (Green): Link status Link success Link failure LED2 (Yellow): Data rate 100 Mbps 10 Mbps B867...
IEEE 802.11b (Wireless LAN) 5.5 IEEE 802.11B (WIRELESS LAN) 5.5.1 SPECIFICATIONS The IEEE 802.11b wireless LAN interface card is available as an option for this machine. A wireless LAN is a flexible data communication system used to extend or replace a wired LAN.
IEEE 802.11b (Wireless LAN) LED Indicators Description LED 1 (Green) Link Status Linked No Link LED 2 (Orange) Power Distribution Power On Power Off 5.5.2 TRANSMISSION MODES Wireless communication has two modes: 1) ad hoc mode, and 2) infrastructure mode. Ad Hoc Mode The ad hoc mode allows communication between each device (station) in a simple peer-to-peer network.
IEEE 802.11b (Wireless LAN) 5.5.3 SECURITY FEATURES SSID (Service Set ID) The SSID is used by the access point to recognize the client and allow access to the network. Only clients that share the same SSID with the access point can access the network.
IEEE 802.11b (Wireless LAN) Status Display Communication Status Good 76 ~ 100 Fair 41 ~ 75 Poor 21 ~ 40 Unavailable 0 ~ 20 Communication status can be measured only when the infrastructure mode is being used. Channel Settings If a communication error occurs because of electrical noise, interference with other electrical devices, etc., you may have to change the channel settings.
Page 577
IEEE 802.11b (Wireless LAN) Check if the SSID and WEP are correctly set. If infrastructure mode is being used, Check if the MAC address is properly set. Check the communication status. If the communication status is poor, bring the machine closer to the access point, or check for any obstructions between the machine and the access point.
Bluetooth 5.6 BLUETOOTH 5.6.1 SPECIFICATIONS Bluetooth wireless provides radio links between mobile computers, mobile phones and other portable handheld devices. Bluetooth contains the following features. Cheaper compared to the IEEE802.11b wireless LAN. Many protocols for infrared transmission (IrDA) can be used with Bluetooth. A Bluetooth device can connect to other Bluetooth devices without any settings.
Bluetooth Service Discovery Profile Cordless Telephony Profile Intercom Profile Serial Port Profile Headset Profile Dial-up Networking Profile Fax Profile LAN Access Profile Generic Object Exchange Profile Object Push Profile File Transfer Profile Synchronization Profile Hardcopy Cable Replacement Profile Serial Port Profile (SPP) and Hardcopy Cable Replacement Profile (HCRP) are used for the printer products.
5.7 USB 5.7.1 SPECIFICATIONS USB connectivity is provided as an option for this machine. Interface: USB 1.1, USB 2.0 480 Mbps (high speed), 12 Mbps (full speed), 1.5 Mbps (low speed) Data rates: High speed mode is only supported by USB 2.0. 5.7.2 USB 1.1/2.0 USB (Universal Serial Bus) offers simple connectivity for computers, printers, keyboards, and other peripherals.
5.7.3 USB CONNECTORS USB is a serial protocol and a physical link, which transmits all data on a single pair of wires. Another pair provides power to downstream peripherals. The USB standard specifies two types of connectors, type “A” connectors for upstream connection to the host system, and type “B”...
Page 582
been printed at the time of cancellation, the job will continue to print up to the page where the print job was cancelled When the controller board is replaced, the host computer will recognize the machine as a different device. Related SP Mode “USB Settings”...
Software Accessories 6.2 SOFTWARE ACCESSORIES 6.2.1 PRINTER The printer drivers and utility software are provided on one CD-ROM. An auto-run installer allows you to select which components to install. Printer Drivers Windows Windows Windows Printer Language Macintosh 95/98/ME NT4.0 2000/XP/2003 PCL 6 PCL 5e RPCS...
Machine Configuration 6.3 MACHINE CONFIGURATION 6.3.1 SYSTEM COMPONENTS Item Machine Code Remarks Required to install the printer/scanner GW Board B843 unit /Printer/Scanner unit B867 RAM DIMM — Distributed with the printer/scanner unit PostScript 3 B896 IEEE 1284 B679 One from the four Wireless LAN G813 B867...
Page 588
Machine Configuration Bluetooth B826 Embedded RCG-M B818 USB Host B825 B867...
Page 593
Read This First Important Safety Notices Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
Page 594
Symbols and Abbreviations Conventions Used in this Manual This manual uses several symbols. Symbol What it means Refer to section number Screw Connector E-ring Clip ring Clamp Cautions, Notes, etc. The following headings provide special information: Failure to obey warning information could result in serious injury or death. Obey these guidelines to ensure safe operation and prevent minor injuries.
Fax Unit (B868) 1.1.2 INSTALLATION PROCEDURE Before installing the fax option: Print out all data in the printer buffer (if the printer option is installed). Turn the main switch off and disconnect the power cord and the network cable. If printer/scanner is not installed, install printer/scanner first. Skip to Step 2 – Fax. Step 1–Controller Box Remove the rear cover [A] ( x 6).
Page 597
Fax Unit (B868) Connect the controller box [E] to the BICU. Make sure that the BICU is not damaged [F] and that the three openings [G][H][I] hold the controller box. Fasten the screws ( x 7 [including the screw [C]). Remove the FCU cover [J] ( x 3).
Page 598
Fax Unit (B868) Attach the connector cover [E] to the network cable slot if you do not connect a network cable. For NA model only, attach the connector cover to the "TEL" slot if a handset or an external telephone is not installed. Attach the ferrite core [F] to the telephone cable [G].
Page 599
Fax Unit (B868) 10. Attach the serial number decal of the fax unit to the rear left [K] on the rear cover of the mainframe. 11. Attach the SG3 decal [L] to the right side corner of the front cover. 12.
Fax Unit (B868) 1.1.3 INSTALLING PANELS AND KEYS Step 4–Panel Remove the front upper left cover [A] ( x 3). Install the optional operational panel [B] ( x 1, x 4 [including three screws removed in step 1]). Step 5–Fax Keys Remove the dummy cover (from the basic operation panel) and install the copy key panel [A].
Page 601
Fax Unit (B868) the program of the fax unit. Turn the main power switch off/on to clear the error display. If another error occurs after initialization, this can be a functional problem. Select fax SP1-101-016 and specify the country code. Select fax SP3-101-001 and specify the service station.
Fax Unit Option 1.2 FAX UNIT OPTION 1.2.1 HANDSET (B433) The optional handset is available for the U.S. version only. Make two holes [A] in the scanner left cover. Attach the bracket [B] enclosed with the fax unit ( x 2) as shown. Remove the label [C] from the handset cradle [D].
2. REPLACEMENT AND ADJUSTMENT 2.1 FCU Remove the rear cover [A] ( x 6). FCU [B] ( x 3) When installing the new FCU When you replace the FCU board, remove the MBU board from the old FCU board and install it on the new FCU board.
Page 604
Do not turn off the battery switch (SW1). Do SP6-101 in the "Fax SP" to print the system parameters, and check the settings. B868...
Error Codes 3. TROUBLESHOOTING 3.1 ERROR CODES If an error code occurs, retry the communication. If the same problem occurs, try to fix the problem as suggested below. Note that some error codes appear only in the error code display and on the service report. Code Meaning Suggested Cause/Action...
Page 606
Error Codes Code Meaning Suggested Cause/Action Cable equalizer - G3 Switch 07 (PSTN) Dedicated Tx parameters in Service Program Mode Check the line connection. Try adjusting the tx level and/or cable Modem training fails even equalizer. 0-05 G3 shifts down to 2400 Replace the FCU.
Page 607
Error Codes Code Meaning Suggested Cause/Action Try adjusting the tx level and/or cable equalizer settings. The other end may have a defective modem/NCU/FCU; try sending to another machine. Check for line problems and noise. Cross reference Tx level - NCU Parameter 01 (PSTN) Cable equalizer - G3 Switch 07 (PSTN) Dedicated Tx parameters in Service Program Mode...
Page 608
Error Codes Code Meaning Suggested Cause/Action line problem. Cross reference See error code 0-08. Check the line connection. Replace the NCU or FCU. Check for line problems. Facsimile data not Try calling another fax machine. 0-20 received within 6 s of Try adjusting the reconstruction time for the retraining first line and/or rx cable equalizer setting.
Page 609
Error Codes Code Meaning Suggested Cause/Action Defective remote terminal. Check for line noise or other line problems. Try asking the other end to adjust their tx level. Try adjusting the rx cable equalizer setting and/or rx error criteria. Cross reference Rx cable equalizer - G3 Switch 07 (PSTN) Rx error criteria - Communication Switch 02, bits 0 and 1...
Page 610
Error Codes Code Meaning Suggested Cause/Action specified in CM/JM was communication mode (e.g., the other terminal not available was a V.34 data modem and not a fax (V.8 calling and called modem.) terminal) A polling tx file was not ready at the other terminal when polling rx was initiated from the calling terminal.
Page 611
Error Codes Code Meaning Suggested Cause/Action due to a timeout in V.34 these phases. Serious noise, narrow phase 2 – line probing. bandwidth, or low signal level can cause these errors. The line was disconnected If these errors happen at the transmitting terminal: due to a timeout in V.34 Try making a call at a later time.
Page 612
Error Codes Code Meaning Suggested Cause/Action after an unsuccessful channel because data reception in the primary primary channel. channel was not successful. This does not result in an error communication. The line was disconnected because PPR was Try using a lower data rate at the start. 0-88 transmitted/received 9 Try adjusting the cable equalizer setting.
Page 613
Error Codes Code Meaning Suggested Cause/Action The machine resets itself If this is frequent, update the ROM, or replace 2-50 for a fatal FCU system the FCU. error The machine resets itself If this is frequent, update the ROM, or replace 2-51 because of a fatal the FCU.
Page 614
Error Codes Code Meaning Suggested Cause/Action Replace the FCU. G3 ECM - T1 time out 6-00 during reception of facsimile data Try adjusting the rx cable equalizer. G3 ECM - no V.21 signal Replace the FCU. 6-01 was received G3 ECM - EOR was 6-02 received Check the line connection.
Page 615
Error Codes Code Meaning Suggested Cause/Action received at the other end Adjust the tx level (use NCU parameter 01 or after all communication the dedicated tx parameter for that address). attempts at 2400 bps Check the line connection. Defective remote terminal. V.21 flag detected during The other terminal may be defective or 6-21...
Page 616
Error Codes Code Meaning Suggested Cause/Action Network not operating correctly. Destination folder selection not correct. SMTP server operating incorrectly, or the destination for direct SMTP sending is not correct. Contact the system administrator and check No Service by SMTP 14-02 that the SMTP server has the correct settings Service (421) and operates correctly.
Page 617
Error Codes Code Meaning Suggested Cause/Action SMTP server. The designated address is not for use with direct SMTP sending. Failed to access the SMTP server because the transmission failed. PC not operating correctly. Data Send to SMTP Server 14-07 SMTP server operating incorrectly Failed (4XX) Network not operating correctly.
Page 618
Error Codes Code Meaning Suggested Cause/Action software. The transmitting a mail is interrupted via DCS due to the incorrect data. 14-15 Mail Data Error Update the software because of the defective software. When a mail is divided for the mail transmission and the division number of a mail Maximum Division Number are more than the specified number, the mail...
Page 619
Error Codes Code Meaning Suggested Cause/Action is registered. Operational error in normal mail sending or Address designated in the direct SMTP sending. 14-34 domain for SMTP sending Check the address selected in the address does not exist book for SMTP sending. Check the domain selection.
Page 620
Error Codes Code Meaning Suggested Cause/Action Mail Address Not 15-03 The mail address has not been registered. Registered 15-10 DCS Mail Receive Error Error other than 15-11 to 15-18. The DNS or POP3/IMAP4 server could not be found: The IP address for DNS or POP3/IMAP4 15-11 Connection Error server is not stored in the machine.
Page 621
Error Codes Code Meaning Suggested Cause/Action Transfer Request transfer request was incorrect. Reception Format Error The transmission cannot be delivered to the final destination: Send/Delivery Destination 15-39 Destination file format is incorrect. Error Could not create the destination for the file transmission.
Page 622
Error Codes Code Meaning Suggested Cause/Action The TIFF file attachment is a type not supported. The TIFF file attachment is corrupted. Software error. The file received as an attachment caused the TIFF decompression error: 15-64 TIFF Decompression Error The TIFF format of the attachment is corrupted.
Page 623
Error Codes Code Meaning Suggested Cause/Action transfer destination is incorrect. Destinations are full so the final and transfer destinations could not be created. Transmission could not be received because 15-92 Memory Overflow memory overflowed during the transaction. Transaction could not complete due to a 15-93 Memory Access Error malfunction of SAF memory.
Page 624
Error Codes Code Meaning Suggested Cause/Action No G3 parameter 22-05 Defective FCU board or firmware. confirmation answer Data read timeout during Restart the machine. 23-00 construction Replace the FCU. The machine software resets itself after a fatal Update the ROM 25-00 transmission error Replace the FCU.
IFAX Troubleshooting 3.2 IFAX TROUBLESHOOTING Use the following procedures to determine whether the machine or another part of the network is causing the problem. Communication Item Action [Remarks] Route Check that the LAN cable is connected to 1. Connection with the machine.
Page 626
IFAX Troubleshooting Communication Item Action [Remarks] Route administrator.] Make sure that the machine can log into the e-mail server. 1. E-mail account Check that the account and password on the server stored in the server are the same as in the machine.
Page 627
IFAX Troubleshooting Communication Item Action [Remarks] Route e-mail address actually used. Check that the e-mail address contains no incorrect characters such as spaces. Use the “ping” command to contact the router. Between e-mail Router settings Check that other devices connected to server and internet the router can sent data over the router.
IP-Fax Troubleshooting 3.3 IP-FAX TROUBLESHOOTING 3.3.1 IP-FAX TRANSMISSION Cannot send by IP Address/Host Name Check Point Action LAN cable connected? Check the LAN cable connection. Specified IP address/host name correct? Check the IP address/host name. Cannot breach the firewall. Send by Firewall/NAT is installed? using another method (Fax, Internet Fax)
IP-Fax Troubleshooting IP-Fax bandwidth is the same as the DCS speed. Set IP-Fax SW00 Bit 6 to Check whether the remote fax 12 Remote fax cancelled transmission? cancelled the transmission. Cannot send via VoIP Gateway Check Point Action LAN cable connected? Check the LAN cable connection.
IP-Fax Troubleshooting increase the bandwidth. Raise the network delay level. IPFAX SW 01 Bit 0 to 3 IP-Fax bandwidth is the same as the DCS speed. Set IP-Fax SW00 Bit 6 to Cannot send by Alias Fax number. Check Point Action LAN cable connected? Check the LAN cable connection.
IP-Fax Troubleshooting 12 Remote fax registered in Gatekeeper? Contact the network administrator. Check whether the remote fax is a T38 13 Remote fax a T.38 terminal? terminal. 14 Remote fax switched off or busy? Contact the network administrator. Request the system administrator to increase the bandwidth.
IP-Fax Troubleshooting The sender machine displays this error code if the sender fax is a Ricoh model. Request the system administrator to increase the bandwidth. Network bandwidth too narrow? Lower the start modem reception baud rate on the receiving side. IPFAX SW06 Check whether the remote fax cancelled Remote fax cancelled transmission?
IP-Fax Troubleshooting Cannot receive by Alias Fax number. Check Point Action LAN cable connected? Check the LAN cable connection. Cannot the breach firewall. Request the Firewall/NAT is installed? remote fax to send by using another method (Fax, Internet Fax) Contact the network administrator. Gatekeeper installed correctly? The sender machine displays this error code when the sender fax is...
Page 634
IP-Fax Troubleshooting Only if the remote sender fax is a Ricoh fax. Local fax IP address registered? Register the IP address. Local fax Alias number registered? Register the Alias number. Request the system administrator to increase the bandwidth. 10 Network bandwidth too narrow? Lower the start modem reception baud rate on the receiving side.
Beforehand 4. SERVICE TABLES 4.1 BEFOREHAND The main power LED ( ) lights or flashes while the platen cover or ARDF is open, while the main machine is communicating with a facsimile or the network server, or while the machine is accessing the hard disk or memory for reading or writing data.
Service Tables 4.2 SERVICE TABLES 4.2.1 SP1-XXX (BIT SWITCHES) "Bit Switches" Mode No. Function System Switch Change the bit switches for system settings for the 001 – 032 00 – 1F fax option "Bit Switches") Ifax Switch Change the bit switches for internet fax settings for 001 –...
Service Tables 4.2.2 SP2-XXX (RAM DATA) Mode No. Function RAM Read/Write Change RAM data for the fax board directly. "Service RAM Addresses") Memory Dump G3-1 Memory Print out RAM data for the fax board. Dump "Service RAM Addresses") G3-1 NCU Parameters NCU parameter settings for the standard G3 001 –...
Service Tables If the customer does not want to receive Memory Lock transmissions using Memory Lock on this line, Disabled turn this SP on. IPFAX Port Settings H323 Port SIP Port RAS Port Gatekeeper port T.38 Port SIP Server Port IPFAX Protocol Select "H323"...
Service Tables Initialize SRAM Initializes the bit switches and user parameters, user data in the SRAM, files in the SAF memory, and clock. Erase All Files Erases all files stored in the SAF memory. Reset Bit Switches Resets the bit switches and user parameters. Factory setting Resets the bit switches and user parameters, user data in the SRAM and files in the SAF memory.
Page 640
Service Tables G3 Protocol Dump List G3-1 (All Prints the protocol dump list of all Communications) communications for the G3-1 line. G3-1 Prints the protocol dump list of the last (1 Communication) communication for the G3-1 line. All Files print out Prints out all the user files in the SAF memory, including confidential messages.
Service Tables JBIG G3CCU Fax Job Scanner Condition IP Protocol Dump List Prints the protocol dump list of all All Communications communications for the IP fax line. Prints the protocol dump list of the last 1 Communication communication for the IP fax line. 4.2.7 SP7-XXX (TEST MODES) These are the test modes for PTT approval.
Bit Switches 4.3 BIT SWITCHES Do not adjust a bit switch or use a setting that is described as “Not used”, as this may cause the machine to malfunction or to operate in a manner that is not accepted by local regulations. Such bits are for use only in other areas, such as Japan.
Page 643
Bit Switches (8): Total number of burst error lines that occurred during non-ECM reception. EQM and rx level are fixed at “FFFF” in tx mode. The seventh and eighth numbers are fixed at “00” for transmission records and ECM reception records. Rx level calculation Example: 0000 // 32 V34 // 288/264 // L 01 00 03 04 The four-digit hexadecimal value (N) after “L”...
Page 644
Bit Switches System Switch 02 [SP No. 1-101-003] Function Comments 0-1 Not used Do not change these settings. Force after transmission stall With this setting on, the machine resets itself 0: Off automatically if a transmission stalls and fails to 1: On complete the job.
Page 645
Bit Switches parameters on Quick/Speed printed with the dedicated tx parameters (10 bytes Dial Lists each). 0: Disabled The first 10 bytes of data are the programmed 1: Enabled dedicated tx parameters; 34 bytes of data are printed (the other 24 bytes have no use for service technicians).
Page 646
Bit Switches 1: A power failure report will be automatically Power failure report printed after the power is switched on if a fax 0: Disabled 1: Enabled message disappeared from the memory when the power was turned off last. Conditions for printing the This switch becomes effective only when system protocol dump list switch 00 bit 6 is set to 1.
Page 647
Bit Switches System Switch 0B - Not used (Do not change the factory settings.) System Switch 0C - Not used (Do not change the factory settings.) System Switch 0D - Not used (Do not change the factory settings.) System Switch 0E [SP No. 1-101-015] FUNCTION COMMENTS 0-1 Not used...
Page 648
Bit Switches 05: Belgium 16: Australia 06: Denmark 17: New Zealand 07: Finland 18: Singapore 08: Ireland 19: Malaysia 09: Norway 1A: China 0A: Sweden 1B: Taiwan 0B: Switz. 1C: Korea 0C: Portugal 20: Turkey 0D: Holland 21: Greece 0E: Spain 22: Hungary 0F: Israel 23: Czech...
Page 649
Bit Switches Not used Japan Only 2-7 Not used Do not change the factory settings. System Switch 12 [SP No. 1-101-019] FUNCTION COMMENTS TTI: 08 to 92 (BCD) mm Input even numbers only. This setting determines the print start position for TTI printing position in the the TTI from the left edge of the paper.
Page 650
Bit Switches Bit 5: 0, Bit 4: 0 for transmission, the machine goes to the Energy 1 min Saver mode. Bit 5: 0, Bit 4: 1 30 min1 Bit 5: 1, Bit 4: 0 1 hour Bit 5: 1, Bit 4: 1 24 hours 6-7 Not used Do not change...
Page 651
Bit Switches System Switch 1A - Not used (do not change these settings) System Switch 1B [SP No. 1-101-028] In this switch setting, there is a limitation. Do not select the same image quality in two modes. e.g) these setting combination is not allowed: [Bit1: 0, Bit 0: 0 = Text] [Bit3: 0, Bit 2:0 = Text/ Photo] [Bit 6: 0, Bit 5: 0, Bit 4: 0 = Text] FUNCTION COMMENTS...
Page 652
Bit Switches System Switch 1C - Not used (do not change these settings) System Switch 1D [SP No. 1-101-030] FUNCTION COMMENTS RTI/CSI/CPS code display 0: RTI, CSI, CPS codes are displayed on the top 0: Enable line of the LCD panel during communication. 1: Disable 1: Codes are switched off (no display) Not used...
Page 653
Bit Switches Note: This setting is effective only when Automatic Journal printout is enabled but the machine cannot print the report (e.g., no paper). 0: If the SAF memory becomes full during scanning, the successfully scanned pages are Action when the SAF memory transmitted.
Bit Switches Not used Do not change the settings. Report printout after an 0: When an original jams, or the SAF memory original jam during SAF overflows during scanning, a report will be printed. storage or if the SAF memory Change this bit to “1”...
Page 655
Bit Switches If more than one of these three bits is set to “1”, the larger size has priority. For example, if both Bit 2 and Bit 1 are set to “1” then the maximum size is “A3” (Bit 2). When mail is sent, there is no negotiation with the 3-6 Reserved receiving machine at the destination, so the sending...
Page 656
Bit Switches When on (set to “1”), the machine converts millimeters to inches for sending mail. There is no switch for converting inches to millimeters. Unlike G3 fax transmissions which can negotiate between sender and receiver to determine the setting, mail cannot negotiate between terminals; the mm/inch selection is determined by the sender fax.
Page 657
Bit Switches 0: Prints 1st page only. 1: Prints all pages. Text String for Return Receipt This setting determines the text string output for the Return Receipt that confirms the transmission was received normally at the destination. 00: “Dispatched” Sends from PC mail a request for a Return Receipt. Receives the Return Receipt with “dispatched”...
Page 658
Bit Switches 0: 200 x 200 1: 400 x 400 The “1” setting requires installation of the Function Upgrade Card in order to have enough SAF (Store and Forward) memory to receive images at 400 x 400 resolution. I-fax Switch 03 - Not used (do not change the settings) [ SP No. 1-102-004] I-fax Switch 04 [SP No.
Bit Switches 2-7 Not Used I-fax Switch 05 [SP No. 1-102-006] Function Comment Mail Addresses of SMTP Broadcast Recipients Determines whether the e-mail addresses of the destinations that receive transmissions broadcasted using SMTP protocol are recorded in the Journal. For example: "1st destination + Total number of destinations: 9"...
Page 660
Bit Switches The hexadecimal number you enter is multiplied by 4 KB to determine the amount of memory. I-fax Switch 09 [SP No. 1-102-010] FUNCTION COMMENTS 0-3 Not used Do not change the settings This setting determines the number of retries when connection and transmission fails due to 4-7 Restrict TX Retries errors.
Bit Switches 4.3.3 PRINTER SWITCHES Printer Switch 00 [SP No. 1-103-001] FUNCTION COMMENTS 0: If a 2 page RX transmission is split, [*] is printed in the bottom right corner of the 1st page and only a [2] is printed in the upper right corner of the 2nd page.
Page 662
Bit Switches Printer Switch 01 [SP No. 1-103-002] FUNCTION COMMENTS 0-2 Not used Do not change the settings. Maximum print width used in the setup protocol Bit 4: 0, Bit 3: 0 = Not used These bits are only effective when bit 7 of printer Bit 4: 0, Bit 3: 1 = A3 switch 01 is “1”.
Page 663
Bit Switches 3rd paper feed station usage feature. for fax printing 0: Enabled 1: Disabled 4th paper feed station usage for fax printing 0: Enabled 1: Disabled 4-7 Not used Do not change the settings. Printer Switch 03 [SP No. 1-103-004] FUNCTION COMMENTS 0: Incoming pages are printed without length...
Page 664
Bit Switches FUNCTION COMMENTS Maximum reducible length when length reduction is enabled with switch 03-0 above. <Maximum reducible length> = <Paper length> + (N x 5mm) “N” is the decimal value of the binary setting of bits 0 to 4. Bit 4 Bit 3 Bit 2...
Page 665
Bit Switches 0: Printing will not start 1: Printing will start if another cassette has a suitable size of paper, based on the paper size selection priority tables. 1-7 Not used. Do not change the settings. Printer Switch 07 [SP No. 1-103-008] FUNCTION COMMENTS 0-3 Not used.
Page 666
Bit Switches 0: A paper size that has the same width as the Paper size selection priority received data is selected first. 0: Width 1: A paper size which has enough length to print all 1: Length the received lines without reduction is selected first. Paper size selected for This switch determines which paper size is selected printing A4 width fax data...
Bit Switches Printer Switch 0F [SP No. 1-103-016] FUNCTION COMMENTS Smoothing feature Bit 1: 0 Bit 0: 0 = Disabled (0, 0) (0, 1): Disable smoothing if the machine Bit 1: 0 Bit 0: 1 = Disabled receives halftone images from other Bit 1: 1 Bit 0: 0 = Enabled manufacturers fax machines frequently.
Page 668
Bit Switches 0: Only basic supported 1: Basic and optional both supported JBIG compression method: Transmission Change the setting when communication 0: Basic mode priority problems occur using JBIG compression. 1: Optional mode priority Not used Do not change the settings. Communication Switch 01 [SP No.
Page 669
Bit Switches 6(L) → 12(H) 100 dpi 12(L) → 24(H) 200 dpi 18(L) → 36(H) 300 dpi 24(L) → 48(H) 400 dpi Acceptable total error line ratio If the error line ratio for a page exceeds the 0: 5% 1: 10% acceptable ratio, RTN will be sent to the other end.
Page 670
Bit Switches Communication Switch 06 - Not used (do not change the settings) Communication Switch 07 - Not used (do not change the settings) Communication Switch 08 - Not used (do not change the settings) Communication Switch 09 [SP No. 1-104-010] FUNCTION COMMENTS Adjusts the interval of the I-fax dialing.
Page 671
Bit Switches reception into memory) is The machine refers to this setting before each fax disabled reception. If the amount of remaining memory is below this threshold, the machine cannot receive any fax messages. If this setting is kept at 0, the machine will detect ringing signals and go into receive mode even if there is no memory available.
Page 672
Bit Switches Memory transmission: Interval between dialing attempts to 01 – FF (Hex) minutes the same destination Communication Switch 13 – Not used (do not change the settings.) Communication Switch 14 [SP No. 1-104-021] FUNCTION COMMENTS 0: In immediate transmission, data scanned in inch format are transmitted without conversion.
Page 673
Bit Switches Communication Switch 16 – Not used (do not change the settings) Communication Switch 17 – Not used (do not change the settings) Communication Switch 18 - Not used (do not change the settings) Communication Switch 19 - Not used (do not change the settings) Communication Switch 1A - Not used (do not change the settings) Communication Switch 1B [SP No.
Bit Switches Communication Switch 1F - Not used (do not change the settings) 4.3.5 G3-1 SWITCHES G3 Switch 00 [SP No. 1-105-001] FUNCTION COMMENTS Monitor speaker during (0, 0): The monitor speaker is disabled all through the communication. communication (tx and rx) Bit 1: 0, Bit 0: 0 = Disabled (0, 1): The monitor speaker is on up to phase B in Bit 1: 0, Bit 0: 1 = Up to Phase...
Page 675
Bit Switches 0: Off communication problem is caused by a CED or 1: On (Forbid output) ANSam transmission. Do not change the setting. Not used G3 Switch 02 [SP No. 1-105-003] FUNCTION COMMENTS Change this bit to 1 only when the other end can G3 protocol mode used only communicate with machines that send 0: Standard and non-standard...
Page 676
Bit Switches 0: 256 bytes 1: 64 bytes 0: When using ECM in non-standard (NSF/NSS) mode, the machine sends a CTC to drop back the modem rate after receiving a PPR, if the following condition is met in communications at 14.4, 12.0, 9.6, and 7.2 kbps.
Page 677
Bit Switches sender that training has succeeded. Not used Do not change the settings. G3 Switch 05 [SP No. 1-105-006] FUNCTION COMMENTS Initial Tx modem rate Bit 3 Bit 2 Bit 1 Bit 0 2.4k 4.8k 7.2k 9.6k These bits set the initial starting modem rate for 12.0k transmission.
Page 678
Bit Switches Bit 5: 0, Bit 4: 0 = V.29 speeds. Bit 5: 0, Bit 4: 1 = V.17 Bit 5: 1, Bit 4: 0 = V.34 Bit 5: 1, Bit 4: 1 = Reserved Do not change the settings. Not used G3 Switch 06 [SP No.
Page 679
Bit Switches Modem types available for reception Bit 7 Bit 6 Bit 5 Bit 4 Setting V.27ter V.27ter, The setting of these bits is used to V.29 inform the transmitting terminal of the V.27ter, available modem type for the machine V.29, V.33 in receive mode.
Page 680
Bit Switches Use a higher setting if there is signal loss at higher frequencies because of the length of wire between the modem and the telephone exchange. PSTN cable equalizer Also, try using the cable equalizer if one or more of (rx mode: Internal) the following symptoms occurs.
Page 681
Bit Switches reception Try using a longer setting if error code 0-22 is Bit 1: 0, Bit 0: 0 = 200 frequent. Bit 1: 0, Bit 0: 1 = 400 Bit 1: 1, Bit 0: 0 = 800 Bit 1: 1, Bit 0: 1 = Reserved Select cancellation of high-speed RX if carrier signal This switch setting determines if high-speed...
Page 682
Bit Switches G3 Switch 0D Not used (do not change the settings). G3 Switch 0E [SP No 1-105-015] Set CNG send time interval Some machines on the receiving side may not be able to automatically switch the 3-second CNG interval. 3000-2250ms: 3000-50xNms High order bit 3000 –...
Bit Switches 4.3.6 IP FAX SWITCHES IP Fax Switch 00 [SP No. 1-111-001] FUNCTION COMMENTS Do not change this setting. Not used IP Fax Transport Selects TCP or UDP protocol for IP-Fax 0: TCP, 1: UDP IP Fax single port selection Selects single data port.
Page 684
Bit Switches FUNCTION COMMENTS Select IP FAX Delay Level Raise the level by selecting a higher setting if too many transmission errors are occurring Bit3 Bit2 Bit1 Bit0 Setting on the network. If TCP/UDP is enabled on the network, raise Level 0 this setting on the T.30 machine.
Page 685
Bit Switches 0: TCP priority for receiving IP Fax data. 1: UDP This function is activated only when the sender has both TCP and UDP. CCM connection When "1" is selected, only the connection 0: No CCM connection call message with H.323 or no tunneled H.245 is transmitted via CCM.
Page 686
Bit Switches ECM frame size selection at transmitting Selects the ECM frame size for sending. 0: 256byte, 1: 64byte DIS detection times for echo Sets the number of times for DIS to detect prevention echoes. 0: 1 time, 1: 2 times When "0"...
Page 687
Bit Switches Bit 4 Bit 3 Bit 2 Bit 1 2400 bps 4800 bps 7200 bps 9600 bps 12.0 Kbps 14.4 Kbps 16.8 Kbps 19.2 Kbps 21.6 Kbps 24.0 Kbps 26.4 Kbps 28.8 Kbps 31.2 Kbps 33.6 Kbps Modem setting for transmission Sets the modem for transmission.
Page 688
Bit Switches FUNCTION COMMENTS Modem bit rate setting for reception Sets the modem bit rate for reception. The default is "0110" (14.4K bps). Bit 3 Bit 2 Bit 1 Bit 0 2400 bps 4800 bps 7200 bps 9600 bps 12.0 Kbps 14.4 Kbps 16.8 Kbps 19.2 Kbps...
Page 689
Bit Switches V27ter, V29, V33 (invalid) V27ter, V29, V17 V27ter, V29, V17, V34* *V34 is not supported for IP-Fax communication. IP Fax Switch 07 [SP No. 1-111-008] FUNCTION COMMENTS TSI information Adds or does not add TSI information to 0: Not added, 1: Added NSS(S).
Page 690
Bit Switches IP Fax Switch 08 [SP No. 1-111-009] FUNCTION COMMENTS T1 timer adjustment Adjusts the T1 timer. The default is "00" (35 seconds). Bit 1: 0, Bit 0: 0 = 35 sec Bit 1: 0, Bit 0: 1 = 40 sec Bit 1: 1, Bit 0: 0 = 50 sec Bit 1: 1, Bit 0: 1 = 60 sec T4 timer adjustment...
NCU Parameters 4.4 NCU PARAMETERS The following tables give the RAM addresses and the parameter calculation units that the machine uses for ringing signal detection and automatic dialing. The factory settings for each country are also given. Most of these must be changed by RAM read/write (SP2-102), but some can be changed using NCU Parameter programming (SP2-103);...
Page 692
NCU Parameters Address Function Switzerland Turkey Portugal Greece Holland Hungary Spain Czech Israel Poland Address Function Unit Remarks 680501 Line current detection time Line current detection is disabled. 680502 Line current wait time 20 ms Line current is not detected if 680501 680503 Line current drop detect time contains FF.
Page 693
NCU Parameters Address Function Unit Remarks time 68050D PSTN wait interval (LOW) 68050E PSTN wait interval (HIGH) PSTN ring-back tone detection Detection is disabled if 68050F 20 ms time this contains FF. PSTN ring-back tone off detection 680510 20 ms time PSTN detection time for silent 680511...
Page 694
NCU Parameters Address Function Unit Remarks PABX dial tone frequency lower detection is disabled. 68051A limit (low byte) 68051B PABX dial tone detection time 68051C PABX dial tone reset time (LOW) If 68051B contains FF, 68051D PABX dial tone reset time (HIGH) the machine pauses for the pause time (680520 / PABX dial tone continuous tone...
Page 695
NCU Parameters Address Function Unit Remarks PABX busy tone frequency lower detection is disabled. 680529 limit (low byte) 68052A Busy tone ON time: range 1 68052B Busy tone OFF time: range 1 20 ms 68052C Busy tone ON time: range 2 68052D Busy tone OFF time: range 2 68052E...
Page 696
NCU Parameters Address Function Unit Remarks International dial tone frequency detection is disabled. 680537 lower limit (low byte) International dial tone detection 680538 time International dial tone reset time 680539 If 680538 contains FF, (LOW) the machine pauses for International dial tone reset time the pause time (68053D 68053A (HIGH)
Page 697
NCU Parameters Address Function Unit Remarks Country dial tone reset time 680549). 680545 (HIGH) Country dial tone continuous tone 680546 time Country dial tone permissible drop 680547 time 20 ms 680548 Country dial wait interval (LOW) 680549 Country dial wait interval (HIGH) Time between opening or closing See Notes 3, 6 and 8.
Page 698
NCU Parameters Address Function Unit Remarks SP2-103-018 680550 DTMF tone on time (parameter 17). 1 ms SP2-103-019 680551 DTMF tone off time (parameter 18). SP2-103-020 Tone attenuation level of DTMF -N x 0.5 680552 (parameter 19). signals while dialing –3.5 dBm See Note 5.
Page 699
NCU Parameters Address Function Unit Remarks for this interval. International dial access code 68055B For a code of 100: (High) 68055B - F1 International dial access code 68055C - 00 68055C (Low) This time is waited for each pause input after the PSTN access code.
Page 700
NCU Parameters Address Function Unit Remarks frequency: range 1, upper limit (parameter 02). Acceptable ringing signal SP2-103-004 680573 frequency: range 1, lower limit (parameter 03). (Hz). Acceptable ringing signal SP2-103-005 680574 frequency: range 2, upper limit (parameter 04). Acceptable ringing signal SP2-103-006 680575 frequency: range 2, lower limit...
Page 701
NCU Parameters Address Function Unit Remarks Bits 0 and 1 - Handset off-hook detection time Bit 1:0, Bit 0: 0 = 200 ms Bit 1:0, Bit 0: 1 = 800 ms Other Not used Bits 2 and 3 - Handset on-hook detection time 680582 Bit 3: 0, Bit 2: 0 = 200 ms Bit 3: 0, Bit 2: 1 = 800 ms...
Page 702
NCU Parameters Address Function Unit Remarks frequency lower limit (low byte) Do not change the 6805AA Not used setting. 6805AB CNG on time 20 ms Factory setting: 500 ms 6805AC CNG off time 20 ms Factory setting: 3000 ms The data is coded in the Number of CNG cycles required 6805AD same way as address...
Page 703
NCU Parameters Address Function Unit Remarks PSTN: 2100 Hz tone transmission - N6805B4 - 0.5N 6805B6 –3 (dB) 6805B6 level See Note 7. 6805B7 PABX: Tx level from the modem - dBm PABX: 1100 Hz tone transmission 6805B8 - N 6805B7 - 0.5N 6805B8 (dB) level PABX: 2100 Hz tone transmission 6805B9...
Page 704
NCU Parameters Address Function Unit Remarks RZ=1 (Composite) Auto Bit 0 sets the ring Bit 0 detection method, If any setting is changed, Fixed Bit 1 sets the ring select a setting that is 6805E5 Use RDTP detection method higher than the default Bit 1 when fixed.
Page 705
NCU Parameters Low frequency tone: – 0.5 x (N ) –3.5 dBm 680552 680554 680553 – 0.5 x (N ) dBm 680555 680553 , for example, means the value stored in address 680552(H) 680552 68054A: Europe - Between Ds opening and Di opening, France - Between Ds closing and Di opening 68054D: Europe - Between Ds closing and Di closing, France - Between Ds opening and Di closing...
Dedicated Transmission Parameters 4.5 DEDICATED TRANSMISSION PARAMETERS There are two sets of transmission parameters: Fax and E-mail Each Quick Dial Key and Speed Dial Code has eight bytes of programmable parameters allocated to it. If transmissions to a particular machine often experience problems, store that terminal’s fax number as a Quick Dial or Speed Dial, and adjust the parameters allocated to that number.
Page 707
Dedicated Transmission Parameters ITU-T T1 time (for PSTN G3 mode) If the connection time to a particular terminal is longer than the NCU parameter setting, adjust this byte. The T1 time is the value stored in this byte (in hex code), multiplied by 1 second.
Page 708
Dedicated Transmission Parameters symptoms occurs. Communication error with error codes such as 0-20, 0-23, etc. Modem rate fallback occurs frequently. Do not use settings other than listed on the left. If the setting is “Disabled”, the bit switch setting is used. Switch 02 FUNCTION COMMENTS...
Page 709
Dedicated Transmission Parameters 28800 31200 33600 Disabled Other settings: Not used 4-7 Not used Do not change the settings. Switch 03 FUNCTION COMMENTS Inch-mm conversion before tx The machine uses inch-based resolutions for Bit 1: 0, Bit 0: 0 = Inch-mm scanning.
Page 710
Dedicated Transmission Parameters 0: MH only If the setting is “Disabled”, the bit switch setting is 1: Disabled used. For example, if ECM is switched on but is not wanted when sending to a particular terminal, use ECM during transmission the (0, 0) setting.
Page 711
Dedicated Transmission Parameters for e-mail attachments attached to e-mails for sending. 0: Off 1: On MMR Compression mode for e-mail attachments Switches MMR compression on and off for files attached to e-mails for sending. 0: Off 1: On Not used Do not change these settings.
Page 712
Dedicated Transmission Parameters Designates the bits to reference for original size The "0" selection (default) references the settings for of e-mail attachments Bits 00, 01, 02 above. The "1" selection ignores the 0: Registered (Bit 0 to 6) selections of Bits 00, 01, 02. 1: No registration.
Page 713
Dedicated Transmission Parameters Switch 03 - Not used (do not change the settings) Switch 04 FUNCTION COMMENTS If the other ends have the addresses, which have Full mode address the full mode function flag ("0"), this machine selection determines them as full mode standard machines. 0: Full mode address This machine attaches the "demand of reception 1: No full mode (simple...
Service RAM Addresses 4.6 SERVICE RAM ADDRESSES Do not change the settings which are marked as “Not used” or “Read only.” 680000(H) - Machine code 680001 to 680004(H) - ROM version (Read only) 680001(H) - Revision number (BCD) 680002(H) - Year (BCD) 680003(H) - Month (BCD) 680004(H) - Day (BCD) 680005(H) - Machine code 2 (check ram2)
Page 715
Service RAM Addresses 0: OFF, 1: ON (Print) Bit 3: TSI print on received messages 0: OFF, 1: ON (Print) Bit 4: Checkered mark printing (This switch is not printed on the user parameter list.) 0: OFF, 1: ON (Print) Bit 5: Not used Bit 6: Not used Bit 7: Not used...
Page 716
Service RAM Addresses Bit 6: Not used Bit 7: Add paper display when a cassette is empty 0: Off, 1: On 6800D6(H) - User parameter switch 06 (SWUSR_06): Not used 6800D7(H) - User parameter switch 07 (SWUSR_07) Bits 0 and 1: Not used Bit 2: Parallel memory transmission 0: Off, 1: On Bits 3 to 7: Not used 6800D8(H) - User parameter switch 08 (SWUSR_08)
Page 717
Service RAM Addresses (Copy/Fax/Printer/Scanner) is pressed 0: Not cleared, 1: Cleared Bits 4 to 7: Not used 6800DF(H) - User parameter switch 15 (SWUSR_0F) (This switch is not printed on the user parameter list.) Bits 0, 1 and 2: Cassette for fax printout Bit 2: 0, Bit 1: 0, Bit 0: 1 = 1st paper feed station Bit 2: 0, Bit 1: 1, Bit 0: 0 = 2nd paper feed station Bit 2: 0, Bit 1: 1, Bit 0: 1 = 3rd paper feed station...
Page 718
Service RAM Addresses Bit 1: Journal format 0: The Journal is separated into transmissions and receptions 1: The Journal is separated into G3-1, G3-2, and G3-3 communications Bit 2: Not used Bit 3: 90° image rotation during B5 portrait Tx (This switch is not printed on the user parameter list.) 0: Off, 1: On Bit 4: Reduction of sample images on reports to 50% in the main scan and sub-scan directions.
Page 719
Service RAM Addresses Bit 5: Not used Bit 6: Network error display 0: Displayed, 1: Not displayed Bit 7: Transmit error mail notification 0: Enabled, 1: Disabled 6800E6(H) - User parameter switch 22 (SWUSR_16) (This switch is not printed on the user parameter list.) Bit 0: Dial tone detection (PSTN 1) 0: Disabled, 1: Enabled Bits 1 to 7: Not used 6800E7(H) - User parameter switch 23 (SWUSR_17): Not used...
Page 720
Service RAM Addresses 680100 to 68010F(H) - G4 Parameter Switches – Not used 680110 to 68012F(H) - G4 Internal Switches – Not used 680130 to 68016F(H) - Service Switches (SCU) – Not used 680170 to 68017F(H) - IFAX Switches 680180 to 68018F(H) - IP-FAX Switches 680190 to 6801AF(H) - Service station’s fax number (SP3-101) 6801B0 to 6801B9(H) - Own fax PABX extension number 6801BA to 6801C3(H) - Own fax number (PSTN) –...
Page 721
Service RAM Addresses 680385(H) – Minute 680386(H) – Second 680387(H) - 00: Monday, 01: Tuesday, 02: Wednesday, /// , 06: Sunday 680394(H) - Optional equipment – Not used 680395(H) - Optional equipment (Read only – Do not change the settings) Bits 0 to 3: Not used Bit 4: G3-2 0: Not installed, 1: Installed Bit 5: G3-3 0: Not installed, 1: Installed...
Page 722
Service RAM Addresses 68920E(H) - Gatekeeper server address - Sub (Max. 128 characters - ASCII) 68928E(H) - Arias Number (Max. 128 characters - ASCII) 68930E(H) - SIP user name (Max. 128 characters - ASCII) 68938E(H) - SIP authentication password (Max. 128 characters - ASCII) 68938E(H) - SIP digest authentication password (Max.
Overview 5. DETAILED SECTION DESCRIPTIONS 5.1 OVERVIEW The basic fax unit consists of two PCBs: an FCU and an MBU. The FCU controls all the fax communications and fax features, in cooperation with the controller board. The MBU contains the ROM and SRAM. Also, the FCU has an NCU circuit.
Boards 5.2 BOARDS 5.2.1 FCU The FCU (Facsimile Control Unit) controls fax communications, the video interface to the base copier’s engine, and all the fax options. FACE3 (Fax Application Control Engine) Data compression and reconstruction (DCR) DMA control Clock generation DRAM backup control Modem (FAME) V.34, V33, V17, V.29, V.27ter, V.21, and V.8...
Boards Memory Back-up A Rechargeable battery backs up the SAF memory (DRAM) for 12 hour. 5.2.2 MBU On this board, the flash ROM contains the FCU firmware, and the SRAM contains the system data and user parameters. Even if the FCU is changed, the system data and user parameters are kept on the MBU board.
Page 726
Fax Communication Features 5.3 FAX COMMUNICATION FEATURES 5.3.1 INTERNET MAIL COMMUNICATION Mail Transmission This machine supports T.37 full mode. (ITU-, RFC232). The difference between T.37 simple mode and full mode is as follows. Function T.37 Simple Mode T.37 Full Mode 200 x100 200 x 100 200 x 200...
Fax Communication Features Backup mail address Subject From CSI or RTI (Fax Message No. xxxx) Multipart/mixed Content Type Attached files: image/tiff Content Transfer Encoding Base 64, 7-bit, 8-bit, Quoted Printable MIME-converted TIFF-F (MIME standards specify how Message Body files are attached to e-mail messages) Direct SMTP Transmission Internet Fax documents can be sent directly to their destinations without going through the SMTP server.
Fax Communication Features POP Before SMTP: User Tools> System Settings> File Transfer> POP Before SMTP Mail Reception This machine supports three types of e-mail reception: POP3 (Post Office Protocol Ver. 3.) IMAP4 (Internet Messaging Access Protocol) SMTP (Simple Mail Transfer Protocol) For details: Core Technology Manual –...
Fax Communication Features using the Access Limit Entry. Only one entry can be registered. Access Limit Entry For example, to limit access to @IFAX.ricoh.co.jp: gts@IFAX.ricoh.co.jp Matches and is delivered. gts@IFAX.abcde.co.jp Does not match and is not delivered. IFAX@ricoh.co.jp Does not match and is not delivered. Conditions The length of the Access Limit Entry is limited to 127 characters.
Fax Communication Features handled, and some garbage may appear in the data. Content-Transfer-Encoding Base 64, 7-bit, 8-bit, Quoted Printable MIME decoding errors File format not recognized as TIFF-F format Resolution, document size, or compression type cannot be accepted Remaining SAF capacity error The machine calls the server but does not receive e-mail if the remaining SAF capacity is less than a certain value (the value depends on IFAX Switch 08.
Fax Communication Features #01#*X#**01…. Message body MIME-converted TIFF-F. E-Mail Options (Sub TX Mode) The following features are available as options for mail sending: entering a subject, designating the level of importance, confirming reception of the mail. Subject and Level of Importance You can enter a subject message with: Sub TX Mode>...
Fax Communication Features RTI or CSI of the station Mail delivery designated for delivery Mail delivery, memory RTI or CSI of Mail sending from G3 transfer, Fax Message No. + sender memory From SMTP File Number Mail address receiving Memory sending of sender and delivery SMTP receiving and...
Fax Communication Features Name Length 20 characters Message Disposition Notification (MDN) For details: Core Technology Manual – Facsimile Processes – Faxing from a PC – Internet/LAN Fax Boards – E-mail Options The network system administrator can confirm whether a sent mail has been received correctly or not.
Page 734
Fax Communication Features Mail Receipt (Request for Receipt Confirmation) and Sending Mail Receipt Response After the mail receiver sends a response to the request for a return receipt, the mail receiver’s journal is annotated with two hyphens (--) in the Result column and an “A” in the Mode column.
IP-Fax 5.4 IP-FAX 5.4.1 WHAT IS IP-FAX? For details: Core Technology Manual – Facsimile Processes – Faxing from a PC – Internet/LAN Fax Boards – IP-FAX T.38 Packet Format TCP is selected by default for this machine, but you can change this to UDP with IPFAX SW 00 Bit 1.
IFAX Specifications 6.2 IFAX SPECIFICATIONS Local area network Ethernet 100base-Tx/10base-T Connectivity: IEEE1394 (IP over 1394) IEEE802.11b (wireless LAN) Main scan: 400 dpi, 200 dpi Sub scan: 400 dpi, 200 dpi, 100 dpi Resolution: To use 400 dpi, IFAX SW01 Bit 4 must be set to “1”. 1 s (through a LAN to the server) Condition: ITU-T #1 test document (Selerexe Letter) MTF correction: OFF...
Page 739
IFAX Specifications SMTP-AUTH Authentication POP before SMTP Method: A-POP Remark: The machine must be set up as an e-mail client before installation. Any client PCs connected to the machine through a LAN must also be e-mail clients, or some features will not work (e.g. Autorouting). B868...
IP-FAX Specifications 6.3 IP-FAX SPECIFICATIONS Local Area Network Ethernet/10base-T, 100base-TX Network: IEEE1394 (IP over 1394) IEEE802.11b (wireless LAN) 8 x 3.85 lines/mm, 200 x 100dpi (standard characters) Scan line density: 8 x 7.7lines/mm, 200 x 200dpi (detailed characters) Original size: Maximum A3 or 11"x 17"...
Fax Unit Configuration 6.4 FAX UNIT CONFIGURATION Component Code Remarks B868 Included with fax unit Speaker Handset Type 1018 B433 NA only. Common with PG-C1 B868...
Need help?
Do you have a question about the B245 and is the answer not in the manual?
Questions and answers