LG IS11LG optimus X Basic Manual page 63

Symptom
Cannot make calls. Is an au IC-Card inserted?
Did you enter the correct phone
number? (Did you enter the phone
number starting with the area
code?)
Cannot receive Is reception good enough?
calls.
Are you out of service area?
Cannot hear the Is the earpiece volume too low?
other party.
Are you covering the earpiece with
your ear? Place your ear hole to
the earpiece.
Cannot recognize Is a microSD memory card inserted
a microSD memory properly?
card.
Is the microSD memory card
unmounted?
For more details, contact the Customer Service Center.
From a land-line phone,
0077-7-111(toll free)
From an au cell phone,
157 without area code (toll free)
Check■item Page
P.33
P.46
P.41
P.41
P.46
P.29
P.57
P.56
Updating■Software
Notes■on■software■update
• You are charged for data communication when connecting to
the Internet from the product by using packet communication.
• When software update is necessary, you will be informed on
au website, etc. For details, contact an au shop or Customer
Service Center (call toll-free 157). In addition, users of the
IS11LG will receive a notice from au, when software update is
necessary to improve the functionality of the IS11LG.
• Make sure to charge your phone before software update. If
battery is not enough, software update may fail.
• Check out the signal reception. Software update may fail if
you are at a place with bad signal reception.
• Data registered on the IS11LG (Contacts, mail, photos, music,
etc.) and information of settings will not be changed even
after software is updated.
However, note that data might not be protected depending
on the state of your phone (malfunction, damage, getting wet,
etc.)
You are recommended to back up your data before updating
software.
• If software update has failed or stopped, perform the same
again.
Do■not■conduct■the■following■operations■during■software■
update.
• Do not remove battery pack during software update. Doing so
might cause software update failure.
• Do not move during software update.
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