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Hughes Network Systems HN9000 User Manual

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Summary of Contents for Hughes Network Systems HN9000

  • Page 3: Table Of Contents

    Contents Understanding safety messages..................xi Additional safety symbols........................xi Scope and audience......................xiii Contact Information......................xv Chapter 1: Satellite modem overview............1 Supported configurations.........................2 Satellite modem specifications.........................3 Power supply information........................4 Modem operating position........................5 Computer requirements..........................5 Chapter 2: System Control Center..............7 Accessing the System Control Center......................8 Creating a shortcut to the System Control Center................8 System Control Center home page......................9 Text links............................9...
  • Page 4 Contents Viewing the state codes list......................32 Connectivity Test page...........................33 Chapter 3: HughesNet Tools.................35 Launching HughesNet Tools........................36 HughesNet Tools home page........................36 I Have a Technical Problem.......................36 Support Library..........................37 Helpful Tools..........................37 Chapter 4: LEDs....................39 Front panel LEDs...........................40 LAN port LEDs............................41 Chapter 5: Troubleshooting................43 Rescue switch............................44 Cannot Access the System Control Center.....................44 Testing connectivity to the satellite......................44...
  • Page 5 Contents Appendix C: Conformance with standards and directives......73 Electromagnetic interference (EMI).......................73 FCC Part 15..........................73 Canada Class B warning......................74 Operational and safety requirements for Canada...................74 Repairs in Canada........................74 Appendix D: Acronyms used in this Guide..........75...
  • Page 7 Figure 2: Single-host configuration..........................2 Figure 3: Multiple-host configuration in an Ethernet wired LAN...................2 Figure 4: Private network configuration..........................3 Figure 5: Power supply for the HN9000 satellite modem ....................4 Figure 6: HN9000 in vertical position..........................5 Figure 7: Icon for creating shortcut..........................8 Figure 8: System Control Center home page........................9...
  • Page 8 Table of Figures Figure 42: Network connections – Windows Vista......................59 Figure 43: Local Area Connection Properties – Windows Vista..................59 Figure 44: Internet Protocol Properties – Windows Vista....................60 Figure 45: Accessing Local Area Connection Properties – Windows XP..............61 Figure 46: Local Area Connection Properties Dialog – Windows XP................61 Figure 47: Internet Protocol Properties –...
  • Page 9 Table of Tables Table 1: Specifications for the HN9000 satellite modem ....................3 Table 2: Power supply specifications for the HN9000 satellite modem................4 Table 3: Button links on System Control Center screens....................11 Table 4: Meaning of System Status button colors......................12 Table 5: System Status parameters – typical values and range..................16 Table 6: Explanation of red flags on System Status page....................18...

  • Page 11: Understanding Safety Messages

    Understanding safety messages Three types of safety messages are defined according to the severity of the possible hazard each type of message addresses. This section explains the meaning of the safety alert symbol and specific words that are used in this Guide to bring your attention to safety information.

  • Page 13: Scope And Audience

    Scope and audience This User Guide describes the features and operation of the Hughes HN9000 satellite modem, which provides Internet access by satellite. It also provides certain reference information, such as the meaning of the modem’s front panel LEDs. The HN9000 is designed for consumers and small business users.

  • Page 15: Contact Information

    For modems purchased from a value-added reseller If you purchased this product from one of our VARs, do not contact Hughes. Contact your VAR for technical support according to the procedure supplied by them. They are trained to help you with any technical problem.

  • Page 17: Chapter 1: Satellite Modem Overview

    Chapter Satellite modem overview Topics: The HN9000 satellite modem connects to the Internet or an intranet by satellite and provides Internet or intranet service to a single host, typically a computer, Supported configurations or to multiple hosts on a LAN. A host may be a computer using Windows or Satellite modem specifications other supported operating system.

  • Page 18: Supported Configurations

    (a computer), as shown in Figure 2: Single-host configuration on page 2. The Hughes Internet Gateway is a Hughes-operated satellite station that provides a connection between the Internet and the satellite. The gateway routes data to and from the Internet and to and from the satellite, which in turn beams a signal down to the satellite modem to provide Internet connectivity.

  • Page 19: Satellite Modem Specifications

    The thick broken line shows how the network connects a PC at one location and to a PC at a second location. This configuration requires two antennas—one at each location. The Hughes Internet Gateway connection is optional and is based upon the network design for the customer private network. Typically this type of configuration is used only in enterprise (business) environments.

  • Page 20: Power Supply Information

    Figure 5: Power supply for the HN9000 satellite modem Before proceeding, make sure you have the correct power supply. Check the part number on the power supply and refer to Table 2: Power supply specifications for the HN9000 satellite modem on page 4. •...

  • Page 21: Modem Operating Position

    Modem operating position Operate the HN9000 modem only in a vertical position, that is, resting on its built-in base as shown in Figure 6: HN9000 in vertical position on page 5. In any other position, the modem may overheat and malfunction because of inadequate ventilation.
  • Page 22 Chapter 1 HN9000 Satellite Modem User Guide – Satellite modem overview 1037577-0001 Rev. B checked your computer to make sure it meets the minimum requirements. If it did not meet all requirements, but nearly did, you may have been given a choice to proceed with service activation anyway.

  • Page 23: Chapter 2: System Control Center

    Chapter System Control Center Topics: The System Control Center is a set of screens and links you can use to monitor your broadband service and troubleshoot the satellite modem in the event of a Accessing the System Control problem. The System Control Center provides access to system status, Center configuration information, and online documentation through a web browser on the computer that is connected to the satellite modem.

  • Page 24: Accessing The System Control Center

    Chapter 2 HN9000 Satellite Modem User Guide – System Control Center 1037577-0001 Rev. B Accessing the System Control Center To open the System Control Center on a web browser installed on a computer that is connected to the satellite modem, double-click the System Control Center shortcut on your computer desktop, or follow these steps: 1.

  • Page 25: System Control Center Home Page

    System Control Center HN9000 Satellite Modem User Guide – Chapter 2 1037577-0001 Rev. B System Control Center home page The System Control Center home page contains numerous links to satellite modem features and important information regarding the operation of the satellite modem.

  • Page 26: Common Features On System Control Center Screens

    Chapter 2 HN9000 Satellite Modem User Guide – System Control Center 1037577-0001 Rev. B • View System Information – Opens the System Information page, which displays information such as modem identification information and IP address information. Note: These links take you to the same destinations as the button links at the top of each System Control Center page.

  • Page 27: Button Links

    System Control Center HN9000 Satellite Modem User Guide – Chapter 2 1037577-0001 Rev. B Figure 9: Common features on System Control Center screens Button links At the top of each System Control Center page are five round buttons with labels above them as shown in Figure 10: System Control Center button links on page 11.

  • Page 28: System Status Button

    Chapter 2 HN9000 Satellite Modem User Guide – System Control Center 1037577-0001 Rev. B Button Destination Description of destination page Reception Info Reception Information page Displays statistics about received data and receive connection status. For more information see Reception Information page on page 19.

  • Page 29: Links In Left Panel

    Control Center screens on page 13. Figure 11: Small icon on System Control Center screens Do not click this icon unless you are a qualified technician or unless a Hughes Customer Care representative instructs you to. You could cause the modem to become inoperable.

  • Page 30: State Codes On Status And Information Screens

    Chapter 2 HN9000 Satellite Modem User Guide – System Control Center 1037577-0001 Rev. B Figure 12: Format of status and information screens Each status and information screen contains categories of parameters that relate to various aspects of satellite modem operation, as explained in the sections that follow for each status and information screen. To see a definition of any parameter, click the parameter name.

  • Page 31: Red Flag Indicator

    Figure 14: Red flag problem indicator The red flag may help you or a Hughes Customer Care representative identify and troubleshoot a problem. If you see a red flag, click the parameter name. The pop-up window that appears may include troubleshooting information.

  • Page 32: Typical Values For System Status Parameters

    Chapter 2 HN9000 Satellite Modem User Guide – System Control Center 1037577-0001 Rev. B Figure 15: System Status page The operational parameters listed on the System Status page are shown in a tabular format. The first (left) column identifies the parameter categories: •...
  • Page 33 System Control Center HN9000 Satellite Modem User Guide – Chapter 2 1037577-0001 Rev. B Parameter Typical values Range of values Transmit Status Up – The modem is transmitting signals to the satellite. Down – The modem is not transmitting signals to the satellite.

  • Page 34: Red Flags On System Status Page

    Data Path VADB – System is in VADB mode. VADB does not apply to the HN9000 The Satellite link is down and the modem. modem is using the dialup backup link. Fallback – System is in fallback mode.

  • Page 35: Reception Information Page

    System Control Center HN9000 Satellite Modem User Guide – Chapter 2 1037577-0001 Rev. B Reception Information page The Reception Information page shown in Figure 16: Reception Information page on page 19 displays information about data received by the satellite modem.

  • Page 36: Red Flags On Reception Information Page

    Chapter 2 HN9000 Satellite Modem User Guide – System Control Center 1037577-0001 Rev. B Parameter Typical values Range of values Receive Status Up – The modem is receiving signals from the satellite. Down – The modem is not receiving signals from the satellite.

  • Page 37: Transmission Information Page

    The Transmission Information page shown in Figure 17: Transmission Information page on page 22 displays information about data transmissions from the satellite satellite modem. The information on this screen may be useful to a Hughes Customer Care representative if you need help in resolving a problem.

  • Page 38: Typical Values For Transmission Information Parameters

    Chapter 2 HN9000 Satellite Modem User Guide – System Control Center 1037577-0001 Rev. B Figure 17: Transmission Information page The operational parameters listed on the Transmission Information page are shown in a tabular format. The first (left) column identifies the parameter categories: •...

  • Page 39: Red Flags On Transmission Information Page

    System Control Center HN9000 Satellite Modem User Guide – Chapter 2 1037577-0001 Rev. B Parameter Typical values Range of values Total Satellite Packets Transmitted ≥ 0 Any whole number. Total Satellite Packets Dropped ≥ 0 Any whole number. Red flags on Transmission Information page If you see a red flag next to Transmit Status on the Transmission Information page, see Transmit Status in Table 6: Explanation of red flags on System Status page on page 18.

  • Page 40: Typical Values For Terminal Status Parameters

    To see the definition of any parameter, click the parameter name on the screen. The Dial Backup Status parameter and Dial Backup Status category of parameters do not apply to the HN9000 satellite modem.
  • Page 41 System Control Center HN9000 Satellite Modem User Guide – Chapter 2 1037577-0001 Rev. B Parameter Typical values Range of values Disabled SSL Acceleration Status Disabled Disabled Connected to Server Connecting to Server Disconnected from Server DNS Acceleration Status Enabled Enabled...

  • Page 42: System Information Page

    Information on this screen may be useful to a Hughes Customer Care representative in helping you to resolve the problem. The operational parameters listed on the System Information page are shown in a tabular format. The first (left) column identifies the parameter categories: •...

  • Page 43: Typical Values For System Information Parameters

    System Control Center HN9000 Satellite Modem User Guide – Chapter 2 1037577-0001 Rev. B • Software Features – This section lists the optional features and provides information on whether they are currently active. These features are enabled or disabled per your service plan and cannot be changed locally.
  • Page 44 Chapter 2 HN9000 Satellite Modem User Guide – System Control Center 1037577-0001 Rev. B Parameter Typical values Range of values Uplink Mode Regular Regular High Volume Transmit Radio Wattage Small integer 1.000000 2.800000 (nominal 2-W radio) 5.000000 (nominal 4-W radio) 13.000000 (nominal 10-W power...

  • Page 45: State Codes

    State codes appear on screens displayed during a hard reboot (when power is removed and then restored) and on System Control Center pages. Figure 20: Examples of state codes Table 12: State codes on page 29 lists and explains all HN9000 state codes. In the state code table, modem refers to the satellite modem. Table 12: State codes...
  • Page 46 Chapter 2 HN9000 Satellite Modem User Guide – System Control Center 1037577-0001 Rev. B State code State name Explanation Corrective action Acquiring PTP SNR in Occurs during Auto modem Transient – No action is necessary. Boot replacement only: Modem is searching for point-to-point signal.
  • Page 47 System Control Center HN9000 Satellite Modem User Guide – Chapter 2 1037577-0001 Rev. B State code State name Explanation Corrective action Reconciling Profiles in Modem is in commissioning phase; Transient – No action is necessary. Commissioning modem is reconciling profiles with the NOCC.

  • Page 48: Viewing The State Codes List

    Chapter 2 HN9000 Satellite Modem User Guide – System Control Center 1037577-0001 Rev. B State code State name Explanation Corrective action transmitted power over 30-minute Because home installations use lower periods and turns off the transmitter wattage radios, home users are not if the total power exceeds a preset likely to see this condition.

  • Page 49: Connectivity Test Page

    System Control Center HN9000 Satellite Modem User Guide – Chapter 2 1037577-0001 Rev. B A pop-up window appears that briefly identifies each state code. If you do not see the pop-up window, it may be hidden by other windows; if this happens, minimize other open windows.

  • Page 51: Chapter 3: Hughesnet Tools

    Tools, and then clink the link to download HughesNet Tools.) HughesNet Tools: • Can help you solve Internet browsing problems. • Provides enhanced Internet security and improved performance for your computer. • Provides convenient access to helpful support documents and phone numbers for contacting Hughes Customer Care.

  • Page 52: Launching Hughesnet Tools

    Chapter 3 HN9000 Satellite Modem User Guide – HughesNet Tools 1037577-0001 Rev. B Launching HughesNet Tools To launch HughesNet Tools from the Windows Start menu, click Start Programs HughesNet Tools. You can also launch HughesNet Tools by double-clicking the HughesNet Tools shortcut...

  • Page 53: Support Library

    Support Library In the Support Library area of the screen, the link Browse All Support Documents helps you navigate to support documents for Internet Explorer and Outlook Express and Hughes How to articles on various topics. Helpful Tools Helpful Tools includes the following links: Utilities –...

  • Page 55: Chapter 4: Leds

    Chapter LEDs Topics: The satellite modem has a vertical row of LEDs on the front panel and small LEDs on the Ethernet port on the back of the modem. The LEDs provide Front panel LEDs information about the satellite modem’s operating status. LAN port LEDs...

  • Page 56: Front Panel Leds

    Front panel LEDs The satellite modem has five LEDs on the front panel, as shown in Figure 23: Front panel LEDs on the HN9000 modem on page 40. By their appearance—on, off, or blinking—the LEDs indicate the modem’s operating status.

  • Page 57: Lan Port Leds

    LEDs HN9000 Satellite Modem User Guide – Chapter 4 1037577-0001 Rev. B Appearance Satellite modem status Corrective action Problem in the receive path. Check receive cable connection. System Ready to handle user traffic. Blinking In boot or commissioning phase. Not ready to service user traffic.

  • Page 59: Chapter 5: Troubleshooting

    If you encounter a problem with the satellite modem, refer to the relevant troubleshooting procedure or procedures in the sections that follow. If you cannot Rescue switch correct the problem, contact Hughes Customer Care. Cannot Access the System For support options and contact information, see Contact Information on page...

  • Page 60: Rescue Switch

    6. If the LEDs are off, make sure the Ethernet cable is securely attached to the satellite modem and the computer. 7. If you still cannot access the System Control Center, contact Hughes Customer Care for assistance. Testing connectivity to the satellite If you have problems connecting to the Internet, you can use the Connectivity Test page to test connectivity between the modem and the satellite.

  • Page 61: Figure 25: Satellite Loopback Connectivity Test

    Troubleshooting HN9000 Satellite Modem User Guide – Chapter 5 1037577-0001 Rev. B Figure 25: Satellite loopback connectivity test 1. To conduct this test from any System Control Center page, click Connectivity Test in the left panel. The initial Terminal Connectivity Test page appears.

  • Page 62: Hot Cable Connector

    Chapter 5 HN9000 Satellite Modem User Guide – Troubleshooting 1037577-0001 Rev. B Figure 27: Connectivity Test results page If the number of messages sent equals the number of messages received, the test is successful—there is good connectivity between the remote modem and the satellite.

  • Page 63: Checking For Viruses And Firewall Issues

    If you are using a firewall, refer to the firewall documentation and make sure none of its settings are blocking access to either the Internet or the Hughes servers. Make sure you are using the latest version of any anti-virus and/or firewall...

  • Page 65: Appendix A: Computer Settings

    Appendix Computer settings For proper operation of the satellite modem, you may have to change certain settings on the computer that is connected to the modem. Instructions are provided for: • Configuring a computer to support DHCP • Configuring a computer to use a public IP address •...

  • Page 66: If You Don't Know The Modem's Public Ip Address

    Appendix A HN9000 Satellite Modem User Guide – Computer settings 1037577-0001 Rev. B There are 253 available private IP addresses that can be assigned to computers connecting to the satellite modem. These addresses are in the range from 192.168.0.2 to 192.168.0.254 (the Last Usable IP Address).

  • Page 67: Configuring A Computer To Use Dhcp

    Computer settings HN9000 Satellite Modem User Guide – Appendix A 1037577-0001 Rev. B Configuring a computer to use DHCP DHCP is a protocol that allows a computer to obtain its IP address from a DHCP server on a network when the computer connects to the network.

  • Page 68: Figure 31: Local Area Connection Properties - Windows Vista

    Appendix A HN9000 Satellite Modem User Guide – Computer settings 1037577-0001 Rev. B 2. Right-click the Local Area Connection-NIC Card icon, which represents the satellite modem network connection, and select Properties. The Local Area Connection-NIC Card Properties dialog appears as shown in Figure 31: Local Area Connection Properties –...

  • Page 69: Configuring Windows Xp To Use Dhcp

    Computer settings HN9000 Satellite Modem User Guide – Appendix A 1037577-0001 Rev. B 7. Ensure that both the Obtain an IP address automatically and Obtain DNS server address automatically options are selected. 8. Click OK. 9. Confirm that you have an IP address: a) Click Start Run.

  • Page 70: Figure 34: Local Area Connection Properties - Windows Xp

    Appendix A HN9000 Satellite Modem User Guide – Computer settings 1037577-0001 Rev. B Figure 34: Local Area Connection Properties – Windows XP 4. Ensure that both Client for Microsoft Networks and Internet Protocol (TCP/IP) are installed and checked as shown.

  • Page 71: Configuring Windows 2000 To Use Dhcp

    Computer settings HN9000 Satellite Modem User Guide – Appendix A 1037577-0001 Rev. B c) Type ipconfig/renew and press Enter. d) Make sure an IP address is shown on the line that starts with IP Address. Configuring Windows 2000 to use DHCP This section explains how to configure your computer to use DHCP if your computer operating system is Microsoft Windows 2000.

  • Page 72: Configuring A Mac Computer To Use Dhcp

    Appendix A HN9000 Satellite Modem User Guide – Computer settings 1037577-0001 Rev. B 5. If NetBEUI is installed and checked, uncheck it or uninstall it. 6. Highlight Internet Protocol (TCP/IP). Be careful not to uncheck the checkbox. 7. Click Properties.

  • Page 73: Figure 39: Mac System Preferences Menu

    Computer settings HN9000 Satellite Modem User Guide – Appendix A 1037577-0001 Rev. B Figure 39: Mac System Preferences menu 2. Under Internet & Network, click the Network icon (shown circled in the figure). The Network screen appears as shown in Figure 36: Accessing Local Area Connection Properties – Windows 2000 on page 62.

  • Page 74: Configuring A Computer For A Public Ip Address

    Appendix A HN9000 Satellite Modem User Guide – Computer settings 1037577-0001 Rev. B Figure 41: Select DHCP from the configure drop-down menu 5. Click Apply Now to close the screen. Configuring a computer for a public IP address If it is desired or necessary for a computer to have a fixed or permanent IP address, the computer should be configured for a public IP address.

  • Page 75: Figure 42: Network Connections - Windows Vista

    Computer settings HN9000 Satellite Modem User Guide – Appendix A 1037577-0001 Rev. B Figure 42: Network connections – Windows Vista Note: If a red X appears next to the Local Area Connection icon, check your connections. You cannot successfully configure your system if the red X is present.

  • Page 76: Configuring Windows Xp - Public Ip Address

    Appendix A HN9000 Satellite Modem User Guide – Computer settings 1037577-0001 Rev. B The Internet Protocol Properties dialog appears as shown in Figure 44: Internet Protocol Properties – Windows Vista on page 60. Figure 44: Internet Protocol Properties – Windows Vista 7.

  • Page 77: Figure 45: Accessing Local Area Connection Properties - Windows Xp

    Computer settings HN9000 Satellite Modem User Guide – Appendix A 1037577-0001 Rev. B Figure 45: Accessing Local Area Connection Properties – Windows XP Note: If a red X appears next to the Local Area Connection icon, check your connections. You cannot successfully configure your system if the red X is present.

  • Page 78: Configuring Windows 2000 - Public Ip Address

    Appendix A HN9000 Satellite Modem User Guide – Computer settings 1037577-0001 Rev. B Figure 47: Internet Protocol Properties – Windows XP 8. On the General tab, select Use the following IP address. 9. Enter the IP address, subnet mask, and default gateway in the appropriate fields.

  • Page 79: Figure 49: Local Area Connection Properties Dialog - Windows 2000

    Computer settings HN9000 Satellite Modem User Guide – Appendix A 1037577-0001 Rev. B 4. Ensure that both Client for Microsoft Networks and Internet Protocol (TCP/IP) are installed and checked in the Local Area Connection properties dialog as shown in Figure 37: Local Area Connection Properties Dialog – Windows 2000 on page 63.

  • Page 80: Configuring A Mac Computer - Public Ip Address

    Appendix A HN9000 Satellite Modem User Guide – Computer settings 1037577-0001 Rev. B 11. Enter 66.82.4.8 in the Preferred DNS server field. 12. Click OK to close the dialog box. 13. Click OK again to save the settings and close the Local Area Connection Properties dialog.

  • Page 81: Figure 52: Mac Network Screen

    Computer settings HN9000 Satellite Modem User Guide – Appendix A 1037577-0001 Rev. B Figure 52: Mac Network screen 3. Ensure that the TCP/IP tab is selected. 4. Select Manually from the Configure drop-down list as shown in Figure 53: Select Manually from the configure drop-down menu on page 65.

  • Page 82: Configuring Proxy Settings

    Appendix A HN9000 Satellite Modem User Guide – Computer settings 1037577-0001 Rev. B Configuring proxy settings If your web browser cannot connect to the Internet, check the browser's proxy settings. If the browser is configured for the computer to use a proxy server to connect to the Internet, try changing the setting to not use a proxy server.

  • Page 83: Figure 55: Proxy Settings In Netscape Preferences Window

    Computer settings HN9000 Satellite Modem User Guide – Appendix A 1037577-0001 Rev. B Figure 55: Proxy settings in Netscape Preferences window 4. In the Proxies pane on the right side of the window, select Direct connection to the Internet. 5. Click OK.

  • Page 85: Appendix B: Home Networking

    Hughes is not responsible for home network management or troubleshooting. Simultaneous use of high bandwidth applications by multiple users may result in speed degradation. Speed and uninterrupted use of service are not guaranteed.

  • Page 86: Ethernet (Wired) Network Basics

    Appendix B HN9000 Satellite Modem User Guide – Home networking 1037577-0001 Rev. B Figure 56: Satellite modem in a wireless home network A wireless base station is particularly advantageous when using laptops because you can easily take the laptop from room to room without any need to disconnect and reconnect any cables.

  • Page 87: Figure 57: Satellite Modem In A Wired Ethernet Home Network

    Home networking HN9000 Satellite Modem User Guide – Appendix B 1037577-0001 Rev. B Figure 57: Satellite modem in a wired Ethernet home network Use at least a Category 5 Ethernet cable. You may consider using Category 5e to accommodate future enhancements.

  • Page 89: Appendix C: Conformance With Standards And Directives

    Appendix Conformance with standards and directives The HN9000 satellite modem has been certified to conform to the standards shown in Table 14: HN9000 standards compliance on page 73. Additional information follows the table. Table 14: HN9000 standards compliance Category Standard...

  • Page 90: Canada Class B Warning

    1037577-0001 Rev. B Type of equipment: Two-way Hughes system Model numbers: HN9000 (1500826-xxxx) The two-way Hughes system (HN9000 ) complies with the Canadian ICES-003, Class B standard. Canada Class B warning This Class B digital apparatus complies with Canadian ICES-003.

  • Page 91: Appendix D: Acronyms Used In This Guide

    Internet Control Message Protocol Identifier Inter-facility link IGMP Internet Group Management Protocol Internet Protocol IRDP Internet Router Discovery Protocol Internet service provider ISRP A Hughes proprietary routing protocol Local area network LHCP Left-hand circular polarization Limited Liability Company Management information packet...
  • Page 92 Appendix D HN9000 Satellite Modem User Guide – Acronyms used in this Guide 1037577-0001 Rev. B Network address translation Extended User Interface (network transfer protocol) NetBEUI Network interface card (Hughes) Network Operations Center NOCC (Hughes) Network Operations Control Center Outdoor unit (antenna and radio assembly) PEP Backbone Protocol (PEP –...
  • Page 93 Index HughesNet Tools description 35 Address, See IP address home page 36 Audience for this Guide xiii launching 36 Support Library 37 utilities 37 Browser requirements 6 Button links (System Control Center pages) 11 Internet Gateway 2 IP address 8, 26, 44, 49, 50, 58 available addresses for computers and other devices 49 computer 49 Canada Class B warning 74...
  • Page 94 Index Power supply 4 System Control Center (continued) Private IP address 49 Reception Information page 19 Private network configuration 3 shortcut 8 Proxy settings 66 Shortcut for System Control Center 8 Public IP address 49, 58 status and information screens, format 13 System Information page 26 System Status button colors 12 System Status page 15...

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