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D
D-1 Power problems
Appendix D:
Troubleshooting
!
This appendix contains information about:
•
Power problems
•
Printing large files
•
Initialization problems
•
Print quality and paper problems
•
Paper jams
•
Correcting abnormal printouts
If a printer problem occurs, use the checklist below to solve the problem. If a
problem persists or is not covered here, call an authorized dealer or the place of
purchase.
See Appendix A for lists of messages that may appear on the printer control panel
with the appropriate corrective action for each one.
AVOID ELECTRIC SHOCK. If the printer does not work properly even after
taking the suggested measures, do not attempt further adjustment and do not try
to disassemble the printer. The printer contains high-voltage parts which may
cause electric shock when touched. Turn off the printer and unplug it from the AC
outlet. Then call your authorized warranty service provider or a qualified Digital
Multivendor Customer Services engineer. See Appendix H for more details.
Power problems
Is power supplied to the AC outlet?
•
Check the AC outlet.
Is the power cord securely plugged into the AC outlet?
•
Check the power cord connection.
Is the printer turned on?
•
Make sure the power switch remains pressed (that is, on).
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