WaveWare SPS-5 Manual

Paging system
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W I R E L E S S
C O M M U N I C A T I O N
S Y S T E M S
Paging System Manual
Version 8.XX Firmware
WaveWare Technologies, Inc. 2012 - All Rights Reserved
WaveWare
SPS-5 v8
Paging System
WaveWare Technologies, Inc.
2630 Garland, TX. 75041
Phone: 1.800.373.1466 Fax: 972.479.1735
www.WirelessMessaging.com
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  • Page 1 C O M M U N I C A T I O N S Y S T E M S Paging System Manual Version 8.XX Firmware WaveWare Technologies, Inc. 2012 - All Rights Reserved WaveWare SPS-5 v8 Paging System WaveWare Technologies, Inc.
  • Page 2: Table Of Contents

    Appendix “D” – TAP Response Codes Page Appendix “E” – Extended ID Processing Page Appendix “F” – Embedded Control Characters Page Appendix “G” – WaveWare Interface Specifications Page Paging Message Command Response to all Commands Setup Command Status Command Appendix “H” – COMP1 Interface Specifications Page Appendix “I”...
  • Page 3: Introduction

    You can setup automatic transmission of messages or you can compose messages on the fly and transmit them immediately. The WaveWare Paging Encoder can be provided in either standalone form or bundled with a radio transceiver to become a paging system.
  • Page 4 Pager IDs each, Stored in Non-Volatile EEPROM Memory. The Pager Database is “Not Required” for WaveWare Protocol, Scope Protocol, Extended TAP Protocol, or Pager ID as Cap Code Mode. Windows 32 bit Software, called “WaveWare Paging Encoder Setup” is provided for Pager Database Programming, Com Port Settings, Range Testing, and General Messaging.
  • Page 5 The WaveWare Paging Encoder can output messages up to 500 characters in length in WaveWare mode, or up to 240 characters in other serial port modes of operation.
  • Page 6 Optimum message batching occurs when all pagers operate with the same data rate, such as 512 bps (bits per second). The WaveWare Paging Encoder is able to auto-switch between data rates, which breaks up a batch into smaller batches.
  • Page 7: Warranty And Other Misc Information

    The older 4, 5 and 6 versions are written on an EEPROM Chip on the Encoder Board inside the paging system. The v6 Encoder Programming Software is for the SPS-5 v6 Paging System, but should be compatible with some of the v4 and v5 versions of the older Encoder Boards.
  • Page 8: Obtaining Pagers For Your Paging System

    Displays, using the WaveWare Paging System to communicate to the message centers).  Paging Data Rate - You can mix different paging data rates (baud rates) in a WaveWare installation. The data rate of the paging receivers can be your choice of 512, 1200, or 2400 bps (bits per second).
  • Page 9: Paging System Operation

    1200 bps  2400 bps Refer to Appendix A – TAP Interface Specifications, for details on how to communicate to the WaveWare Paging Encoder via the TAP Protocol. The WaveWare Paging Encoder unit may require the Programming of the Serial Com Port Settings and Protocols to change communication interface parameters.
  • Page 10: Paging System Installation

    WaveWare web site at http://www.wirelessmessaging.com/SPS-5_Software.html  If you are using a PC as a Host Device, load paging control software, such as WaveWare software, on the PC and configure it to operate with your WaveWare Paging System. Make sure the proper serial port settings are defined.
  • Page 11: Quick Start Guide

     The Frequency, Cap Code(s), Watts and other Information are “Labeled” on the Back of the unit.  The SPS-5 v8 will “Auto Detect” the Encoder Setup Software for Pager Database Programming.  The attached Host System will usually need to send a 3-Digit Pager ID to the SPS-5 v8 Paging System.
  • Page 12: Programming Guide

    Insert the “Product Support CD” into a Laptop or Desktop. On the Main Screen of the CD find and install the Encoder Setup Program Software. Attach the paging system using the supplied standard RS-232 serial cable to Com Port 1. The SPS-5 will be Auto-Detected by the Encoder Setup Software when you Open the Com Port. Encoder Software Main Screen Start the SPS-5 Encoder Setup Program and Click on the “Com Port”...
  • Page 13 Below See Fig. 3 Fig. 3 (Open the Com Port, Part The Software will detect the SPS-5 v8 Paging System and Open the Com Port and the Light will turn Green. Below See Fig. 4 Fig. 4 (Open the Com Port, Part The Software has detected the SPS-5 v8 Paging System, Opened the Port and will now READ the Database.
  • Page 14 On the Main Screen of Encoder Setup Program, Click on the “Pager Families” Icon to Open the Pager Database. See Fig. 6 Fig. 6 (Open the Pager Database) Pager Families Screen: Enter Quantity, Pager ID’s, 7-Digit Cap Code, Baud Rate, Pager Type and Function code. Function Code 4 is normally for Alphanumeric Pagers and Function Code 1 is normally for Numeric Pagers.
  • Page 15 On the Main Screen of Encoder Setup Program, Click on “Group Paging” to Open the Pager Database. See Fig. 8 Fig. 8 (Group Paging) Pager Groups Screen: Enter The Group ID and list the pager ID’s you want in that group. The ID’s must be in the Pager Families, programmed previously.
  • Page 16 Pager Groups “Timer” Screen: This will send a page every 2 minutes to the pagers listed in that Group unless the “Host” system issues a “Reset” Command. You create the message to be sent in the “Canned Messages” Screen. When Finished, Click “OK”. Below See Fig.
  • Page 17 On the Main Screen of Encoder Setup Program, Click on the “Canned Messages” Icon to Open the Predefined Messages Screen. Below See Fig. 11 Fig. 11 (Canned Messages) Predefined Messages Setup Screen: Type the Message you want sent, 1 Message per Line and Click “OK”. Below See Fig.
  • Page 18 “OK”. Encoder Settings: Protocol for the Com Port Choices are TAP, PET and TAP, COMP1, COMP2, WaveWare and Scope. Settings for the Com Port Choices are Verbose or Non-Verbose and Baud Rates of 300, 1200, 2400 and 9600 with Connection Settings of N 8, E 7 or 0 7.
  • Page 19 To enter the “Advanced Encoder Settings” Screen you must type in the User ID “Maint” (Not Case Sensitive). Click “OK”. See Fig. 15 Fig. 15 (Enter Password “Maint”) Below is the Advanced Encoder Settings Screen. In MOST cases you will NOT have to adjust these settings. The “Restore Defaults”...
  • Page 20 Used when you want to check to be sure everything you have programmed into the database was saved and is correct. See Fig. 18 Fig. 18 (Reads the SPS-5 v8’s Pager Database and all Settings) Saving the Database and Settings, see next page.
  • Page 21 It is recommended that you save the Database “Before and After” you have finished Programming the SPS-5 v8. On the Main Screen Click on the “Files” Button in the Menu and Click on “Save As” Text and Name the File.
  • Page 22 Test the Encoder with Pagers On the Main Screen of Encoder Setup Program, Click on the “Test Encoder” Icon to send a test message. See Fig. 20 Fig. 20 (Open the Test Encoder Screen) For the Test Encoder Screen see next page. Page 22 of 59...
  • Page 23 E: Send Button = Click on this Button to “Send” the Message to a Pager. Function Code and Baud Rate = Only for use with the WaveWare, Scope and Comp Protocols. Here you can choose different Function Codes and Baud Rates for testing. Range Test Function Next Page...
  • Page 24 Range Test Function This Function is to help test the “Coverage Area” of the transmitter. To use the “Range Test”, you must First enter in a “Pager ID” and the “Pager ID” must be valid in the “Families” Pager Database. After you enter the “Pager ID”, then you can click “Start Range Test”.
  • Page 25 Range Test Setup In this screen you can use the Default “Test” message or type any message in the “Base Message” Field (A). See Fig. 23 Fig. 23 (Range Test Setup) A: Base Message = Use Default Message “Test” or any Custom message you want. B: Pin = Use the “Pager ID”...
  • Page 26: Appendix A - Tap Interface Specifications

    ID. The TAP Interface supports paging messages up to 244 characters in length. The actual maximum length of transmitted messages in the WaveWare TAP Interface is 245 minus the ID field length. With an ID value of 5, you can transmit up to 245 characters per message. With an ID value of 1233425120, you can transmit up to 235 characters per message.
  • Page 27: System Id Command

    Paging Encoder using the Standard ATI Command. This can be used for a supervised process (also called keep-alive) where the host system periodically polls the paging system for a response. When the WaveWare paging transmitter recognizes a command formatted as ATI<CR>, the transmitter responds with the following message: WaveWare Paging Encoder v8.00<CR>...
  • Page 28: Paging Operation

    40 Hex. See Appendix F - Embedded Control Characters for details on how to embed control characters in paging messages. The WaveWare TAP Interface supports ID field lengths from 1 to 10 digits. The ID field can be formatted using two different methods, as follows: ...
  • Page 29: Paging Session Logout

    514 Checksum Error – Exp. 2:9 Got 2:X<CR><NAK><CR> PAGING SESSION LOGOUT The Paging Session Logout mode allows a Host Device, sometimes called a Remote Entry Device, to stop communications with the paging system. With the WaveWare Paging System, the Logout process is optional. The WaveWare Paging System will automatically login a Host Device and process the paging message if it recognizes a properly formatted TAP message block at any point in its operation.
  • Page 30: Appendix B - Com Port Settings

    TAP and COMP2 Verbose means that the Paging System will include Human Readable Messages after each Paging Request is received.  WaveWare and Scope are Proprietary Single Serial Command Strings that includes Cap Code, Function Code, RF Data Rate, and Message Values. Either protocol can be used as either Simplex or Duplex Operation.
  • Page 31 To Configure “Settings”, See Fig. 2. Protocol for the Com Port Choices are TAP, PET and TAP, COMP1, COMP2, WaveWare and Scope. Settings for the Com Port Choices are Verbose or Non-Verbose and Baud Rates of 300, 1200, 2400 and 9600 with Connection Settings of N 8, E 7 or 0 7.
  • Page 32: Appendix "C" - Tap Checksum Calculations

    Appendix C – TAP Checksum Calculation Following is a sample Visual Basic™ code, that creates a string to be sent to the paging encoder. A subset of the string has a checksum calculation performed on it, and then the checksum and a control character are appended to form the string to be sent to the paging system.
  • Page 33: Appendix D - Tap Response Codes

    Appendix D – TAP Response Codes Following is a table of response codes supported by the WaveWare Paging Encoder. Please note that a <NAK> response typically means the message should be resent by the host, and an <RS> response typically means the message should be abandoned by the host.
  • Page 34: Appendix E - Extended Id Processing

    Appendix E – Extended ID Processing The WaveWare TAP Interface and both COMP2 interfaces support ID field lengths from 1 to 10 digits. The ID field can be formatted as follows:  Standard Method - ID field lengths from 1 to 4 digits will cause a pager database lookup. ID fields of this format must contain numeric digits only.
  • Page 35 Extended ID Processing Continued: Following are valid example Extended ID fields causing Extended ID processing: 08A20 – Causes delivery of a standard (function code 4) alphanumeric message to capcode 0000008 at 2400 bps 08A24 – Same result as above 0008124 – Same result as above 0000008124 –...
  • Page 36: Appendix F - Embedded Control Characters

    Appendix F – Embedded Control Characters When using WaveWare mode it is not necessary to make use of the <SUB> control character. Since WaveWare mode does not use the <CR> control character it is only necessary to hit carriage return on your keyboard to have it show up on the pager display.
  • Page 37: Appendix "G" - Waveware Interface Specifications

    COMP1, or COMP2, or Scope Paging Protocols defined elsewhere in this manual. A simple definition of the difference between the WaveWare and TAP Protocols is that the WaveWare Protocol is a dedicated connection that doesn’t require a login process and it assumes that the Host Device maintains a database of all paging parameters associated with a pager, including Cap Code, Encoding Method, and RF Data Rate.
  • Page 38: Paging Message Command

    The Commands available for serial port controlled paging using the WaveWare Paging Protocol include:  System Identification  Paging Message  Setup  Status PAGING MESSAGE COMMAND The Paging Message command is formatted as follows: Example 1: <SOH>TBCC...C<STX>XXXX...XXX<ETX><EOT> Example 2: <SOH>T,B,CC...C,<STX>XXXX...XXX<ETX><EOT><CR><LF>...
  • Page 39 The POCSAG numeric character set allows Hyphen ( - ), space, left bracket ( [ ), and right bracket ( ] ) characters in addition to the normal numeric character set. WaveWare Interface Specifications continued on next page… Page 39 of 59...
  • Page 40 Example 6: <SOH>450006123<EOT><CR><LF> Will send a four beep tone only message at 512 bps to a paging receiver with capcode 0006123. WaveWare Interface Specifications continued on next page… Page 40 of 59...
  • Page 41: Response To All Commands

    A single numeric value used to indicate the On/Off state of the Carrier Detect mode. The numeric character is followed by a comma. Valid values (C) are: A two hexadecimal digit value that is reserved for future use. WaveWare Interface Specifications continued on next page… Page 41 of 59...
  • Page 42 This condition would likely indicate that paging encoder repair is required. 08 = Invalid Command Format. Indicates that the command was not fully recognized as a valid paging encoder command. WaveWare Interface Specifications continued on next page… Page 42 of 59...
  • Page 43 Paging Message command. Includes a <CR> and <LF> at the end of the response string if they were included in the paging message command. WaveWare Interface Specifications continued on next page… Page 43 of 59...
  • Page 44: Setup Command

    Where the S? requests the paging encoder to respond with the status of its current programmed settings. The Status Command can be used in supervisory controlled applications to ensure the encoder is still functioning, without causing unwanted paging transmissions. This Completes “Status Commands” This Completes the “WaveWare Interface Specifications” Page 44 of 59...
  • Page 45: Appendix "H" - Comp1 Interface Specifications

    Control characters recognized by the paging encoder in COMP1 Protocol mode include: CARRIAGE RETURN <CR> LINEFEED <LF> Control characters generated by the WaveWare Paging Encoder in COMP1 Protocol mode when software flow control mode is active include: <XON> XOFF <XOFF>...
  • Page 46: Appendix "I" - Comp2 Interface Specifications

    A simple definition of the COMP2 Protocol is that the COMP2 Protocol allows a message formatted as PagerID<CR>Message<CR> to cause the Message to be delivered to the associated PagerID defined in the WaveWare Paging Encoder’s pager database. The COMP2 interface supports paging messages up to 253 characters in length, group paging, contact monitoring, and timed messaging.
  • Page 47 The forced resynchronization method is optional. As additional synchronization insurance, the WaveWare COMP2 implementation has been designed to stay in synch even if one or more <CR> characters immediately precede a properly formatted COMP2 command string.
  • Page 48: Appendix J - Scope Interface Specifications

    To use group paging in Scope mode, simply use the WaveWare Encoder Setup software to setup a group list in TAP mode. The Host Monitoring function, which affects group paging, of the WaveWare Paging Encoder can be reset in Scope mode only if the PPHRESET option is active.
  • Page 49: Paging Message Command

    The commands available for serial port controlled paging using the Scope Paging Protocol include:  System Identification  Paging Message  Setup  Status PAGING MESSAGE COMMAND The Paging Message command is formatted as follows: Example 1: <SOH>TBCC...C<STX>XXXX...XXX<ETX><EOT> Example 2: <SOH>T,B,CC...C,<STX>XXXX...XXX<ETX><EOT><CR><LF>...
  • Page 50 C...C One to seven decimal numeric digits representing the capcode of the paging receiver to which the message will be transmitted. Cap Codes are seven digit strings. Cap Codes that begin with leading zeroes do not require the leading zeroes to be included in this numeric string, if you use comma delimiters.
  • Page 51 Example 3: <SOH>N1765155<STX>412-3433<ETX><EOT> Will send the message “412-3433” at 1200 bps to a numeric pager with Cap Code 0765155. Note the lack of commas and the implied leading zeroes on the capcode. Example 4: <SOH>3,1,145678<EOT> Will send a three beep tone/vibe only message at 1200 bps to a tone/vibe only, a numeric, or an alphanumeric pager with Cap Code 0145678 and multiple tone/vibe cadence capability.
  • Page 52: Response To All Commands

    RESPONSE TO ALL COMMANDS Paging System will respond immediately to all commands, including Paging Message commands, Setup Commands, and Status Commands, by echoing the Paging Message command back to the PC, and appending the echoed command with a status message in one of the following formats: <SOH><ACK>V..V,QQ,D,C,II<EOT>...
  • Page 53 <EOT> (Hex code 04) is used to mark the end of a message <NAK> (Hex code 15) is used to indicate non-acknowledgment of a command from the host system. <EE> Two numeric characters that indicate the particular error that caused no acknowledgment of a command from the host system.
  • Page 54 Example 1: <SOH>A,5,46180,<STX>This is a test<ETX><EOT><SOH><ACK>V7.28,00,0,1,1A<EOT> Echoes the paging message command and acknowledges proper receipt of a command by appending the ACK, indicating paging encoder firmware version is 7.28, no paging messages in queue, no carrier signal is being detected, and Carrier Detect mode is set to “ON”. The last field does not currently provide useful information.
  • Page 55: Setup Command

    SETUP COMMAND You may program the WaveWare Paging Encoder to monitor for interference using the Carrier Detect mode. If the Carrier Detect mode is turned “ON”, the paging encoder will hold paging messages in queue until an offending carrier signal is no longer detected at the transmission frequency of the paging encoder. The settings programmed by the Setup command will be remembered by the paging encoder even if power is removed from the paging encoder.
  • Page 56: Appendix "K" - Timed Message Function

    The Timed Messaging Function can be activated during the process of programming the pager database using the WaveWare Paging Encoder Setup software. The Timed Messaging Function is available in all modes of operation. The Timed Messaging Function operates as...
  • Page 57: Appendix L - Connectors And Indicators

    Appendix L – Connectors and Indicators Single Com Port System: LED Indicators: POWER: GREEN LED – Shows Power is Applied RF TX: GREEN LED – Shows Transmission of Page RF CD: GREEN LED – Shows Carrier Detect DATA: GREEN LED –...
  • Page 58: Appendix M - Site Survey

    Appendix M – SITE SURVEY Some installation sites might cause paging reception problems. It might be beneficial to perform a site survey by monitoring the radio waves in the area that you want to install a system. It also might be beneficial to perform a range test to find out of the installed signal will be strong enough to be received in all of the areas you want to cover.
  • Page 59: Troubleshooting

    The system will need to be sent back to the Dealer or WaveWare for the Frequency change and the same will need to be done to the pagers on the system.

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