Nokia Lumia 625 User Manual page 25

If you reside in the United States of America and want more
information on how to obtain your warranty service, please visit
www.nokia.com/us-en/.
If you reside in Canada and want more information on how to obtain
your warranty service, please visit www.nokia.com/ca-en/.
When contacting Nokia for a warranty service, please have the
following information readily available:
• Your name, address, telephone number, Nokia user account details,
and other contact information;
• Your Product type, name, model number, product code, and serial
number, which are available from the sales package of your Product;
• Date and place of purchase, as well as the name of the retailer from
whom your Product was first purchased; and
• A short description of the issue affecting your Product.
If you visit a Nokia authorized service center for assistance under this
Warranty, please remember to bring along a copy of the original proof
of purchase.
You must inform Nokia or a Nokia authorized service center of the
issue affecting your Product within a reasonable time from noticing
it and always before the applicable warranty period expires (see
section 2 above).
4. WHAT THIS WARRANTY DOES NOT COVER
Nokia does not provide a warranty for the following:
1 User guides;
2 Any third party software, settings, content, data, or links installed
or downloaded onto your Product at any time;
3 Nokia and third party services or enabling clients (please read the
terms and conditions that may accompany the services to review your
applicable rights and obligations);
4 Normal wear and tear;
5 Reduced charging capacity of the battery, which is a result of the
natural end of life process of batteries;
6 Defects or damage caused by: (a) misuse, (b) exposure to abnormal
conditions, improper storage, exposure to moisture or dampness, (b)
not using your Product in accordance with the user guide, (c) using
your Product with, or connecting it to, any product, accessory,
software, or service not manufactured or supplied by Nokia, (d) any
products combined with your Product by a third party, or (e) other
acts beyond Nokia's reasonable control;
7 Damage caused by hacking, cracking, viruses, or other malware, or
by unauthorized access to services, accounts, computer systems or
networks;
8 Pixel defects in your Product's display that are within the scope of
industry standards.
9 Loss or corruption of, or damage to, data or the recreation or
transfer thereof even if such loss was a result of a defect in the
Product
10 Nokia software. For the purposes of this Warranty, all software
(including updates and upgrades) that Nokia has preinstalled on the
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