Nokia Lumia 620 User Manual

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User Guide

Nokia Lumia 620
Issue 2.0 EN

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Summary of Contents for Nokia Lumia 620

  • Page 1: User Guide

    User Guide Nokia Lumia 620 Issue 2.0 EN...
  • Page 2 There's a user guide in your phone – it's always with you, available when needed. On the start screen, swipe left, and tap Nokia Care. Check out the videos at www.youtube.com/NokiaSupportVideos. For info on Nokia Service terms and Privacy policy, go to www.nokia.com/privacy. © 2013 Nokia. All rights reserved.
  • Page 3: Table Of Contents

    Microsoft Office Mobile Nokia account Write a note Store Continue with a document on another People & messaging device Calls Calendar Contacts Make a calculation Social networks Use your work phone Messages Tips for business users © 2013 Nokia. All rights reserved.
  • Page 4 Keep your phone up to date Wi-Fi Bluetooth Memory and storage Copy content between your phone and computer Security Access codes Troubleshooting and support Find your model number and serial number (IMEI) Product and safety information © 2013 Nokia. All rights reserved.
  • Page 5: Safety

    Only qualified personnel may install or repair this product. BATTERIES, CHARGERS, AND OTHER ACCESSORIES Use only batteries, chargers, and other accessories approved by Nokia for use with this device. Third-party chargers that comply with the IEC/EN 62684 standard, and that can connect to your device micro USB connector, may be compatible.
  • Page 6: Get Started

    , and say a voice command. This feature is not available in all languages. For more info on feature and service availability, see the How-to section at www.windowsphone.com. • To search the web, press © 2013 Nokia. All rights reserved.
  • Page 7: Antenna Locations

    Make sure your phone is switched off before inserting the SIM card. 1. Press on the camera flash, and pull the edge of the back cover until it comes off. 2. If the battery is in the phone, lift it out. © 2013 Nokia. All rights reserved.
  • Page 8: Insert A Memory Card

    5. Press the bottom edge of the back cover against the bottom edge of the phone, and press the back of the cover until it snaps into place. Insert a memory card Learn how to put a memory card (available separately) in your phone. Make sure the phone is switched off. © 2013 Nokia. All rights reserved.
  • Page 9 2. Slide the memory card holder until it unlocks, and lift the holder. 3. Put the memory card in the holder, contact area face down, and lower the holder. 4. Slide the holder until it locks. © 2013 Nokia. All rights reserved.
  • Page 10: Charge Your Phone

    If the battery is completely discharged, it may need to charge for up to 20 minutes before you can use your phone. The charging indicator may not be displayed in this time. © 2013 Nokia. All rights reserved.
  • Page 11: First Start-Up

    Battery Take good care of your battery, it's the life force of your phone. Use only Nokia approved chargers designated for this phone. You can also use a compatible USB cable to charge your phone (included). First start-up Learn how to get your new phone up and running.
  • Page 12 To learn more about Microsoft account and what can you do with it, go to www.windowsphone.com. Create your Microsoft account Spice up your life and get more from your phone – create a Microsoft account. © 2013 Nokia. All rights reserved.
  • Page 13 Copy contacts Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to easily copy your contacts and text messages from your old phone. © 2013 Nokia. All rights reserved.
  • Page 14: Lock The Keys And Screen

    If your contacts are written in a language that is not supported by your new phone, the contact info may not be shown correctly. Lock the keys and screen Want to avoid accidentally making a call when your phone is in your pocket or bag? Press the power key. © 2013 Nokia. All rights reserved.
  • Page 15: Connect The Headset

    Connect the headset Enjoy your favourite music, or free your hands for other things when in a call. Connect the headset to your phone. © 2013 Nokia. All rights reserved.
  • Page 16: Change The Volume

    The status bar at the top of the screen tells you the current time, battery and signal strength, and much more. Tip: To see hidden icons, tap the status bar. Signal strength Battery power level © 2013 Nokia. All rights reserved.
  • Page 17 The type of mobile network you're currently connected to may be shown with a single letter, a combination of letters, or a combination of letters and numbers. For example, , depending on your network service provider. The icons may vary depending on your region or network service provider. © 2013 Nokia. All rights reserved.
  • Page 18: Basics

    Tip: You can also search inside an app, such as Store. Switch between views If you don't have all the apps you need on your start screen, you can find them from the apps menu. Simply swipe left or right between the views. © 2013 Nokia. All rights reserved.
  • Page 19 2. To open further options, place your finger on an item until the menu opens. Tip: You can even use your phone while wearing gloves. On the start screen, swipe left, and tap Settings > display+touch. Swipe to touch, and switch Touch sensitivity to High. © 2013 Nokia. All rights reserved.
  • Page 20 Tap and hold to drag an item Place your finger on the item for a second or two, and slide your finger across the screen. Swipe Place your finger on the screen, and slide your finger in the desired direction. © 2013 Nokia. All rights reserved.
  • Page 21 To stop the scrolling, tap the screen. Zoom in or out Place two fingers on an item, such as a map, photo, or web page, and slide your fingers apart or together. © 2013 Nokia. All rights reserved.
  • Page 22 Switch Screen magnifier to On , and double-tap the screen with two fingers. When using the magnifier, use two fingers to move around the screen. To stop magnification, double-tap the screen with two fingers. © 2013 Nokia. All rights reserved.
  • Page 23: Personalise Your Phone

    1. Press and hold 2. Say a voice command into your phone. Example: To check your schedule, say Open calendar. Personalise your phone Learn how to personalise the start screen, and how to change ringtones. © 2013 Nokia. All rights reserved.
  • Page 24 Pin a website Go to a website, and tap > pin to start. Move a tile Tap and hold the tile, drag and drop it to the new location, and tap the screen. © 2013 Nokia. All rights reserved.
  • Page 25 Always keep your phone at your service. When your phone is on standby, you can easily check the time even when your screen times out. 1. On the start screen, swipe left, tap Settings > display+touch, and swipe to glance. 2. Switch Glance to Always on. © 2013 Nokia. All rights reserved.
  • Page 26 1. On the start screen, swipe left, and tap Settings > theme. 2. Tap Background or Accent colour. Change colour profile To adjust the saturation and colour temperature of your screen, tap Settings > display+touch > Lumia colour profile > adjust. © 2013 Nokia. All rights reserved.
  • Page 27 You can use a song as your ringtone if it is not protected with digital rights management (DRM), and it’s smaller than 30 MB. Tip: Want to create your own unique ringtone? Tap Store, and download the Ringtone Maker app. © 2013 Nokia. All rights reserved.
  • Page 28: Take A Screenshot

    +sounds, and switch Vibrate to On Take a screenshot Did you just finish personalising your start screen, and want to share your work of art? You can capture your screen and send it to your friends. © 2013 Nokia. All rights reserved.
  • Page 29: Extend Battery Life

    Change the phone screen settings • Set the phone screen to switch off after a short time. On the start screen, swipe left, and tap Settings > lock screen > Screen times out after. © 2013 Nokia. All rights reserved.
  • Page 30 Keep WiFi on when screen times out check box. • Stop your phone scanning for available wireless networks. On the start screen, swipe left, tap Settings > WiFi, and switch WiFi networking to Off © 2013 Nokia. All rights reserved.
  • Page 31: Save On Data Roaming Costs

    Using a Wi-Fi connection is generally faster and less expensive than using a mobile data connection. If both Wi-Fi and mobile data connections are available, your phone uses the Wi-Fi connection. Tip: Download the Nokia Xpress browser app from Store. It saves on mobile data costs compared to the default browser.
  • Page 32 Tip: To put a full stop at the end of a sentence, and to start a new sentence, tap the space key twice. Tip: To quickly type in a number or special character, while holding the numbers and symbol key, slide your finger to the character, and lift your finger. © 2013 Nokia. All rights reserved.
  • Page 33 Tap and hold the language key, and select the language you want. The language key is only shown when more than one language is selected. Move the cursor Tap and hold the text until you see the cursor. Without lifting your finger, drag the cursor to the place you want. © 2013 Nokia. All rights reserved.
  • Page 34 Settings > keyboard > add keyboards. 2. Select the languages you want to write in. Tip: To remove a pre-installed keyboard, tap and hold the language you don't want to use, and tap remove. © 2013 Nokia. All rights reserved.
  • Page 35: Scan Codes Or Text

    Point the camera at the text, tap scan text and the words you want, and tap translate or search. This feature may not be available in all languages. Clock Keep track of time – learn how to use your phone as a clock, as well as an alarm clock. © 2013 Nokia. All rights reserved.
  • Page 36: Clock

    On the start screen, swipe left, and tap Settings > date+time. Switch Set automatically to On Update the time and date manually Switch Set automatically to Off , and edit the time and date. © 2013 Nokia. All rights reserved.
  • Page 37: Skydrive

    3. Write a caption for the photo, if you want, and tap Tip: To set your phone to automatically upload photos or videos to SkyDrive, on the start screen, swipe left, and tap Settings. Swipe to applications, and tap photos+camera > SkyDrive. © 2013 Nokia. All rights reserved.
  • Page 38: Nokia Account

    Nokia account Your Nokia account is the key to Nokia services. With your Nokia account, you can, for example: • Access Nokia services with a single username and password on your computer or phone. • Buy music from Nokia Music •...
  • Page 39: Store

    Browse or search Store Check out the latest and most downloaded apps, games, and other items recommended for you and your phone. Browse different categories, or search for specific items. Store. © 2013 Nokia. All rights reserved.
  • Page 40 1. On the start screen, swipe left, tap and hold the app, and tap rate and review. 2. Rate the app, and write your review. Tip: You can rate and review your other items in the same way. © 2013 Nokia. All rights reserved.
  • Page 41: People & Messaging

    To remove a call record, tap and hold the call record, and tap delete item. To remove all the call records, tap > delete all. To search for a call record, tap > , and type in the contact's name or phone number. © 2013 Nokia. All rights reserved.
  • Page 42 , call another person, and tap . Have a private conversation with someone and the person's name or phone number. The conference call is put on hold on your phone. The other people continue the conference call. © 2013 Nokia. All rights reserved.
  • Page 43 Reply to a call by a text message Can't answer a call in voice? You can reply to the caller by a text message. 1. When someone calls you, tap TEXT REPLY. 2. Tap type a message..., and write your message. © 2013 Nokia. All rights reserved.
  • Page 44: Contacts

    People, and swipe to all. 1. Tap 2. If you're signed in to several accounts, tap the account to which the contact is linked. 3. Tap a contact detail, fill in the fields, and tap © 2013 Nokia. All rights reserved.
  • Page 45 Tap any letter in the contacts list on the left, and in the following menu, tap the first letter or character for the name you want. You jump directly to that point in your contacts list. © 2013 Nokia. All rights reserved.
  • Page 46 People, and swipe to together. 1. Tap > Group. 2. Write a name for the group, and tap 3. Tap and a contact. To add another contact, tap again. 4. Tap © 2013 Nokia. All rights reserved.
  • Page 47: Social Networks

    Want to keep in touch with your friends? You can set up social networking services on your phone. Social networking services on your phone keep you connected. Set up an account Set up your social networking service accounts. © 2013 Nokia. All rights reserved.
  • Page 48 2. At the top of your contacts list, tap your own contact card and your photo. 3. Tap your photo again, and in the Photos hub, tap a new photo. 4. Drag the photo around to adjust the cropping, and tap © 2013 Nokia. All rights reserved.
  • Page 49: Messages

    Otherwise, you can send a text message instead. If you make contact groups containing, for example, family or colleagues, you can send a message to a group. © 2013 Nokia. All rights reserved.
  • Page 50 You can see on the start screen when you've received a message. You can view the messages between you and a contact in one conversation thread. The thread can contain text messages, multimedia messages, and chats. © 2013 Nokia. All rights reserved.
  • Page 51 Need to send a message to a group of people? Create a group in the People hub, and you can reach them all with a single message or mail. 1. Tap People. 2. Tap the group and text or send email, and write and send your message. © 2013 Nokia. All rights reserved.
  • Page 52 This feature is not available in all languages. For info on the supported languages, go to www.windowsphone.com. To use this feature, you must be connected to the internet. 1. Press and hold 2. Say Text and the contact's name. 3. Say your message, and follow the instructions you hear. © 2013 Nokia. All rights reserved.
  • Page 53: Mail

    If you didn't sign in to your Microsoft account during the first start-up, you can do it now. When you add a Microsoft account to your phone, a mail account is added automatically. 1. On the start screen, tap © 2013 Nokia. All rights reserved.
  • Page 54 Open mail from the start screen With live mail tiles you can open mail directly from the start screen. From the tiles, you can see the number of unread mails and if you've received new mail. © 2013 Nokia. All rights reserved.
  • Page 55 1. On the start screen, tap 2. In your mailbox, tap the mail. Unread mail is marked in a different colour. Tip: To zoom in or out, place two fingers on the screen, and slide them together or apart. © 2013 Nokia. All rights reserved.
  • Page 56 Is your mailbox overflowing? Delete some mails to free up space in your phone. 1. In your mailbox, tap to the left of the mails you want to delete. 2. Tap the check boxes that appear next to the mails, and tap © 2013 Nokia. All rights reserved.
  • Page 57 Tip: To remove a recipient, tap the name and Remove. 4. Tap Subject: > , and say your subject. 5. Tap the message box and , and say your message. 6. Tap to send the mail. © 2013 Nokia. All rights reserved.
  • Page 58 Delete a mailbox If you don't want to use a mailbox anymore, you can delete it from your phone. 1. Swipe left, and tap Settings > email+accounts. 2. Tap and hold the mailbox, and tap delete. © 2013 Nokia. All rights reserved.
  • Page 59: Camera

    If needed, switch touch capture on in the camera settings. On the start screen, swipe left, and tap Settings. Swipe to applications, and tap photos+camera > Tap screen to take pictures and videos when using the built-in Camera app. © 2013 Nokia. All rights reserved.
  • Page 60 2. Tap 3. To take the photo, press the camera key. Tip: You can also record videos with the front camera. To switch to video recording, tap . To start recording, press the camera key. © 2013 Nokia. All rights reserved.
  • Page 61 1. To switch the camera on, press the camera key. 2. To switch close-up mode on, tap > photo settings..., and switch Scenes to Close-up. © 2013 Nokia. All rights reserved.
  • Page 62 If you share a photo or video that contains location info, the location info may be shown to those who view the photo or video. You can switch geotagging off in the phone settings. © 2013 Nokia. All rights reserved.
  • Page 63 If you don't use the camera for about a minute, it goes to sleep. To wake the camera up, press the power key, and drag the lock screen up. • To see the screen at its best, make sure you're not covering the light sensor. © 2013 Nokia. All rights reserved.
  • Page 64: Advanced Photography

    4. To save the animated photo, tap Download Nokia Lenses from Store Would you like to make your camera even better and find new fun ways to take great photos? Download Nokia Lenses apps from Store. © 2013 Nokia. All rights reserved.
  • Page 65: Photos And Videos

    Shot lots of great photos and videos? Here's how you view, organise, share, and edit them. Photos hub The photos you've taken or videos you've recorded with your phone are saved to the Photos hub, where you can browse and view them. © 2013 Nokia. All rights reserved.
  • Page 66 SkyDrive album is then available in the Photos hub when you view your photos. To set up the feature, on the start screen, swipe left, and tap Settings. Swipe to applications, tap photos+camera > SkyDrive, and select an option. © 2013 Nokia. All rights reserved.
  • Page 67 You cannot delete online albums from your phone. Copy your photos to your computer Have you taken photos with your phone that you'd like to copy to your computer? Use your computer's file manager to copy or move your photos. © 2013 Nokia. All rights reserved.
  • Page 68 3. Tap the photo you want to show on the screen. 4. On the PhotoBeamer web page, scan the QR code with your phone. 5. Swipe left or right to show other photos in the same folder. © 2013 Nokia. All rights reserved.
  • Page 69: Maps & Navigation

    Write a review for a place, or take a photo and upload it for everyone to see, either on their phone or at here.com Contents of digital maps may sometimes be inaccurate and incomplete. Never rely solely on the content or the service for essential communications, such as in emergencies. © 2013 Nokia. All rights reserved.
  • Page 70 Using services or downloading content may cause the transfer of large amounts of data, which may result in data costs. Some content is generated by third parties and not Nokia. The content may be inaccurate and is subject to availability.
  • Page 71 When the nearby places are shown on the map, swipe up from the bottom of the screen, and tap show categories and a category. The nearby places in the category are shown in a list. To see them on the map, tap the map. © 2013 Nokia. All rights reserved.
  • Page 72 Want to find your way easily? Get directions for walking, driving, or using public transport – use your current location or any other place as the start point. 1. On the start screen, swipe left, and tap HERE Maps. © 2013 Nokia. All rights reserved.
  • Page 73 Tip: You can also pin a place to the start screen for easy access. When the place is shown on the map, tap the info bubble and View a saved place In the main view, tap © 2013 Nokia. All rights reserved.
  • Page 74: Here Drive

    Sync your saved places Have your favourite places always backed up and at hand – sync your favourites with your Nokia account. On the start screen, swipe left, and tap HERE Maps. You can plan a trip on your computer at here.com, sync the saved places with HERE Maps on your phone, and access the plan on the go.
  • Page 75 2. Tap your destination and drive to. 3. If you want to avoid tunnels and ferries, or certain types of roads, such as unpaved roads, tap the route options toolbar, and switch road types on or off. © 2013 Nokia. All rights reserved.
  • Page 76 2. Write search words, such as a street address or place name. 3. Tap a place from the list. 4. Tap The place is saved to your Nokia account. If you're not signed in to your Nokia account, you are asked to sign in. Sync your saved places If you're signed in to your Nokia account, your favourites are synced to your account automatically every time you open HERE Drive+.
  • Page 77 To download maps on your phone, you need to be connected to a Wi-Fi network. 1. Tap 2. Select the country or region. Remove a map Tap and hold the map, and tap delete. © 2013 Nokia. All rights reserved.
  • Page 78: Positioning Methods

    Location info may not be available, for example, inside buildings or underground. For privacy info related to positioning methods, see the Nokia Privacy Policy. The Assisted GPS (A-GPS) network service and other similar enhancements to GPS and Glonass retrieve location info using the cellular network, and assists in calculating your current location.
  • Page 79 5150–5350 MHz Wi-Fi indoors, and in the USA and Canada, you are only allowed to use 5.15–5.25 GHz Wi-Fi indoors. For more info, contact your local authorities. The trip meter may not be accurate, depending on the availability and quality of your satellite connection. © 2013 Nokia. All rights reserved.
  • Page 80: Internet

    4. Select the connection on the other device. The other device uses data from your data plan, which may result in data traffic costs. For info on availability and costs, contact your network service provider. © 2013 Nokia. All rights reserved.
  • Page 81: Web Browser

    Tip: You can also double-tap the screen. Open a new tab When you want to visit several websites at the same time, you can open up to 6 browser tabs and switch between them. © 2013 Nokia. All rights reserved.
  • Page 82 A cache is a memory location that is used to store data temporarily. If you have, or have tried to, access confidential info or a secure service, requiring passwords, clear the cache after each use. © 2013 Nokia. All rights reserved.
  • Page 83: Search The Web

    1. On the start screen, swipe left, and tap Settings > WiFi. 2. Switch WiFi networking to Off Close a mobile data connection On the start screen, swipe left, tap Settings > mobile network, and switch Data connection to off. © 2013 Nokia. All rights reserved.
  • Page 84: Entertainment

    Listen to music wirelessly With the JBL PlayUp speaker, you can listen to music in high audio quality without any wires. Nokia wireless speakers, such as JBL PlayUp, are sold separately. The availability of accessories varies by region. Touch the NFC area of the speaker with the NFC area of your phone. The speaker connects to your phone automatically.
  • Page 85 Mix Radio The easiest way to check out new artists and songs in different genres is to stream music from Nokia Mix Radio. You can stream hand-picked mixes from different artists and genres and save them on your phone to listen to offline.
  • Page 86: Sync Music And Videos Between Your Phone And Computer

    Keep up with the beat and download your favourite music from Nokia Music. Tip: Where available, use a Wi-Fi connection to stream and download music from Nokia Music. For info on connecting to the internet, see your phone user guide.
  • Page 87 Store, you can either download a trial version or buy it right away. Resume playing a game When you return to a game, there may be a resume icon in the game itself. If not, tap the screen. © 2013 Nokia. All rights reserved.
  • Page 88: Office

    In the Office hub, you can view Microsoft Office documents, such as Word documents, Excel workbooks, or PowerPoint presentations. 1. Tap Office. 2. Swipe to places, and tap the location of the file you want to view. 3. Tap a Word, Excel, or PowerPoint file. © 2013 Nokia. All rights reserved.
  • Page 89 SharePoint site. 1. Tap Office, and swipe to places. 2. Tap the location of the file. 3. Tap the Excel file you want to edit. 4. To move to another worksheet, tap and a worksheet. © 2013 Nokia. All rights reserved.
  • Page 90 You can attend a meeting on the go and watch a PowerPoint presentation broadcast over the internet on your phone. Open the mail containing the link to the broadcast presentation, and tap the link. © 2013 Nokia. All rights reserved.
  • Page 91: Write A Note

    1. When working on an Office document, tap > save as..2. Tap Save to > SkyDrive. 3. Tap save. You can now open the document from SkyDrive on another device and continue where you left off. © 2013 Nokia. All rights reserved.
  • Page 92: Calendar

    In the day or agenda view, tap and the day. Use multiple calendars When you set up mail accounts on your phone, you can see the calendars from all your accounts in one place. © 2013 Nokia. All rights reserved.
  • Page 93: Make A Calculation

    To set up your company account, tap Settings > company apps. Tips for business users Use your phone efficiently at work. For more info on Nokia’s offering for businesses, go to Nokia Expert Centre at https:// expertcentre.nokia.com. © 2013 Nokia. All rights reserved.
  • Page 94 For example, you can set your phone to lock automatically, or you can even locate your phone if it gets lost (not available in all regions). For more info, see the Security section in this user guide, or go to www.nokia.com/gb-en/products/ nokia-for-business/nokia-lumia/security/windows-phone-security.
  • Page 95 You can use your phone to make Skype-to-Skype calls or send Skype-to-Skype instant messages. With Skype global rates, you can also call landlines or other mobile phones, and pay as you go with your credit card or get a monthly subscription for the best rates. Download the app to your Nokia Lumia phone.
  • Page 96: Phone Management & Connectivity

    Warning: If you install a software update, you cannot use the device, even to make emergency calls, until the installation is completed and the device is restarted. Before starting the update, connect a charger or make sure the device battery has enough power. © 2013 Nokia. All rights reserved.
  • Page 97: Wi-Fi

    After the update, go to www.nokia.com/support to get your new user guide. Update your phone software No computer needed – update your phone software wirelessly for new features and improved performance. Before starting the update, make sure your phone has enough battery power.
  • Page 98: Nfc

    Pay with your phone, if supported by your network service provider The NFC area is on the back of your phone, near the camera. Tap other phones, accessories, tags, or readers with the NFC area. © 2013 Nokia. All rights reserved.
  • Page 99 Tap the NFC area of the accessory with the NFC area of your phone, and follow the instructions on the screen. Accessories, such as the Nokia Purity Pro wireless stereo headset by Monster, are sold separately. The availability of accessories varies by region.
  • Page 100: Bluetooth

    2. To make a payment, tap the reader with the NFC area of your phone. Your service provider may ask you to confirm the payment. Note: Payment and ticketing apps and services are provided by third parties. Nokia does not provide any warranty or take any responsibility for any such apps or services including support, functionality, transactions, or loss of any monetary value.
  • Page 101 4. You can see the Bluetooth phones within range. Tap the phone you want to connect to. 5. If the other phone needs a passcode, type in or accept the passcode. The passcode is only used when you connect to something for the first time. © 2013 Nokia. All rights reserved.
  • Page 102: Memory And Storage

    To check the details of your phone memory, tap phone. To check the details of your memory card, tap SD card. If you're running out of space, first check for and remove things you no longer need: • Text, multimedia, and mail messages © 2013 Nokia. All rights reserved.
  • Page 103: Copy Content Between Your Phone And Computer

    For info on which app works with which computer, see the following table: Windows Windows Windows Windows Phone app Phone app for Phone app for Explorer desktop Windows 8 Windows 8 RT © 2013 Nokia. All rights reserved.
  • Page 104: Security

    Additional charges may apply, and all the personal data in your phone may be deleted. For more information, contact Nokia Care or your phone dealer. Unlock your phone Press the power key, drag the lock screen up, and type in your security code.
  • Page 105: Access Codes

    On the start screen, swipe left, and tap Settings > find my phone. Access codes Ever wondered what the different codes on your phone are for? © 2013 Nokia. All rights reserved.
  • Page 106 This is used to identify valid phones in the network. The number can also be used to block, for example, stolen phones. You may also need to give the number to Nokia Care services. To view your IMEI number, dial *#06#. © 2013 Nokia. All rights reserved.
  • Page 107: Troubleshooting And Support

    Settings > about > reset your phone. If your issue remains unsolved, contact your network service provider or Nokia for repair options. Before sending your phone for repair, always back up your data, as all personal data in your phone may be deleted.
  • Page 108 Tip: If you need to identify your phone, to view the unique IMEI number of the phone, dial *#06#. © 2013 Nokia. All rights reserved.
  • Page 109: Find Your Model Number And Serial Number (Imei)

    Find your model number and serial number (IMEI) If you need to contact Nokia Care or your service provider, you may need info such as the model number and the serial number (IMEI). To see the info, tap Settings > about.
  • Page 110: Product And Safety Information

    During extended operation, the device may feel warm. In most cases, this is normal. To avoid getting too warm, the device may automatically slow down, close apps, switch off charging, and if necessary, switch itself off. If the device is not working properly, take it to the nearest authorised service facility. © 2013 Nokia. All rights reserved.
  • Page 111: About Digital Rights Management

    Do not dispose of these products as unsorted municipal waste: take them for recycling. For info on your nearest recycling point, check with your local waste authority, or go to www.nokia.com/support. For more info on the environmental attributes of your device, see www.nokia.com/ecoprofile.
  • Page 112: Additional Safety Information

    Using more may affect performance and operation of the device and/or computer. • If you access preinstalled bookmarks and links to third party internet sites, take the appropriate precautions. Nokia does not endorse or assume liability for such sites.
  • Page 113: Potentially Explosive Environments

    Device models may have different versions and more than one value. Component and design changes may occur over time and some changes could affect SAR values. The latest available SAR information for this and other Nokia device models can be found at www.nokia.com.
  • Page 114: Copyrights And Other Notices

    © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows and the Windows logo are trademarks of the Microsoft group of companies. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Nokia is under license. Dolby and the double-D symbol are trademarks of Dolby Laboratories.
  • Page 115 (ii) for use in connection with MPEG-4 video provided by a licensed video provider. No license is granted or shall be implied for any other use. Additional information, including that related to promotional, internal, and commercial uses, may be obtained from MPEG LA, LLC. See www.mpegla.com. © 2013 Nokia. All rights reserved.

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