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If you lose or forget your PIN, call 150
from your Virgin Media home phone or
0845 454 1111
from any other phone
*
and select option two.
Changing Purchase Controls
You can also extend the PIN to control
some purchases such as movies.
1. Select Help & Settings
on the Home screen.
2. Choose Purchase Controls
then enter your PIN.
3. Choose Require a PIN to purchase
or Allow purchases without a PIN.
Locking channels
If you lock a channel, a PIN will always
be needed to access it. You can lock
or unlock as many channels as you like.
1. Select Help & Settings
on the Home screen.
2. Choose Parental Controls
then enter your PIN.
3. Select Lock channels.
4. Highlight the channel you want
to lock or unlock.
5. Press
6. Press
to exit and save your settings.
Hiding adult channels
You can hide any adult channels so they
won't appear in the TV Guide or Mini
Guide. To hide the channels:
1. Select Help & Settings
on the Home screen.
2. Choose Parental Controls
then enter your PIN.
3. Select Hide adult channels.
Hide quick links:
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