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Install your Virgin TV 360 Mini box

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Summary of Contents for Virgin Media TV 360 Mini box

  • Page 1 Install your Virgin TV 360 Mini box...
  • Page 3 Activate your service If you haven’t done so already, make sure you reply to the text message we sent you. You must do this within 48 hours of receiving your new kit otherwise you may lose service. If you didn’t get a text message, give our automated line 0800 953 9500.
  • Page 5 Install 360 Mini For this section you’ll need: 360 Mini box 360 Mini box 360 Mini remote power supply New HDMI cable Cable adaptor This section will take about 15 mins...
  • Page 6 Install 360 Mini box Then follow the step-by-step instructions to get your 360 Mini box up and ready to go. What’s included? The yellow labelled parts have HDMI cable been supplied in the box. 360 Mini box COAX IN AUDIO SCART OUT HDMI INTERNET...
  • Page 7 360 Mini box connected 360 Mini box by pushing it to your Virgin Media socket. firmly into place. Take the red-banded end of the 3m isolator cable and push it firmly into the Virgin Media socket on your wall.
  • Page 8 Connecting 360 Mini box to the Hub Use the new HDMI cable provided Connect the new power supply to connect your 360 Mini box for your 360 Mini box. There are two options for to your TV. Take a note of the connecting your 360 Mini box name of the HDMI port you to your Hub.
  • Page 9 Plug your 360 Mini box into Connect the new power supply Switch on at the mains socket and a nearby mains socket. for your 360 Mini box. then use the switch at the back of your 360 Mini box to turn it on. You will see an amber light on the front of your 360 Mini box.
  • Page 10 2.10 Connect with WiFi Turn on your TV, then using your When you see the Welcome During the set-up process if TV remote press the Input, AV screen, you can pull the tab your 360 Mini box can’t find or Source button. It may also out of your 360 Mini remote.
  • Page 11 2.11 Connect manually The 360 Mini box will now download the latest software. From the Connect to WiFi screen Select known WiFI network and At the end of the update you enter password when prompted. will see the following screen. A list of local networks will be displayed.
  • Page 12 2.12 When complete you’ll see the home screen. Use the best connection for the job If you’re having trouble connecting via WiFi and can’t connect with Ethernet, please visit virginmedia.com/help...
  • Page 13 Install TV Go app Your 360 Mini box and our TV apps are a match made in telly heaven. This section will take about 5 mins...
  • Page 14 Watch telly wherever you are with the Virgin TV Go app Thanks to the TV Go app – available to Virgin TV customers at no extra cost You can access over 110 live TV channels on up to four devices, including Android, iOS, Windows 10 and PC/Mac.
  • Page 15 All done! Open the App Store or the Play That’s it. All of your Virgin Media Store. Search for Virgin TV Go. services are set up. Enjoy! For existing customers Got a MyVM account already? Use your Username (email address) and password to sign in to the app.
  • Page 17 Get more from your kit Get more from your Virgin Media setup. Controlling your TV with new remote Do more with your new kit Download the Virgin Media Connect app Troubleshooting...
  • Page 18 Controlling your TV with the remote Power Personalise Voice Control Turn the Virgin TV Open the profiles Your new remote has voice 360 box on or off. menu to switch control to make navigation between them. quicker. With this feature Home you can perform various Here you’ll find...
  • Page 19 Go online to leaving the sofa (and tackle virginmedia.com/contact common connection problems) You can also go online to see our • Connect to Virgin Media how to videos and top tips at WiFi hotspots when you’re User guide virginmedia.com/help out and about •...
  • Page 20 Where to place the 360 box Set up your amplifier Not only is your 360 box small If, after you tuck it away, your and fast, but you can place it out remote doesn’t work you need If you want to set up your remote of sight too.
  • Page 21 Remote not working Picture issues? Need help? with your box? If you are having problems with Most things are pretty easy your picture, please make sure to resolve – check out the If your 360 remote is not you are using the new HDMI Troubleshooting advice on working with your box press the lead that is supplied with your kit.
  • Page 24 *AOTV360MINI* 10013718 AOTV360MINI0120...

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