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In case of minor faults or problems with the appliance
operation, please check the following instructions to
see if you could resolve the problem before calling for
technician service.
The appliance does not work
Check that the main switch is turned on and the
plug is properly inserted in the electrical outlet.
Check if the circuit breaker is in working order.
Check that the appliance door is closed properly.
Check that the START/QUICK START key has
been pressed.
The display does not light up
Check that the control panel is programmed
correctly.
The turntable does not turn smoothly
Check that the contact area between the
turntable and the turntable support are clean.
Food is not properly cooked, heated or defrosted
Check if the correct power level was correctly
selected and suitable for the food quantity.
Check if the programme was interrupted and was
not completed.
Oven switches off during a programme
Check if the ventilation openings are blocked.
Remove any objects if necessary.
Do not attempt to repair the appliance or remove
the casing as this will result in microwave energy
leakage and may cause hazard.
Please contact your local Rinnai Customer Care
Centre for service.
Oven light is not working
Do not attempt to replace the oven light by a non-
qualified technician. Please contact your local
Rinnai Customer Care Service for service.
TROUBLESHOOT
Condensation build-up on oven door
Steam or water droplets may form on the door
during the cooking cycle. This is due to
condensation from the heat of the food. This is
not a problem or fault with your oven and does
not affect the safety of the appliance.
If the problem persists despite observing the
above checks, please contact your local Rinnai
Customer Care Centre for assistance.
For service calls under warranty, please note that
it is necessary to product your proof of purchase
and valid warranty card.
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