Mhl-Enabled Device - Insignia NS-40D510MX15 User Manual

Problem Solution
TV keeps
• Make sure that the sleep timer
turning off.
A retail banner
• You selected "Retail Mode"
is displayed.

MHL-enabled device

Problem Solution
The mobile
• Make sure that the cables are
device does not
charge when
• Make sure that you are using an
connected
to the
HDMI 2/MHL
jack.
My TV is not
• Make sure that the cable is
displaying the
video or playing
the audio from
• Make sure that the cables are
the connected
mobile device.
• Make sure that you are using an
• Make sure that the correct
• Try adjusting the picture
• Some Apps may not work on
is not turned on. See "Setting
the sleep timer" on page 63.
when you ran the TV setup
wizard. Reset your TV to the
factory defaults, then select
Home Use Mode on the What is
your viewing environment
screen. See "Restoring settings
to the defaults" on page 65.
securely connected.
MHL cable. An MHL cable may
be difficult to identify. It may
look like a micro USB-to-HDMI
cable because the cable
connectors are the same, but
the cable itself is thinner. The
cable also may not be labeled
MHL.
securely connected to the
purple HDMI 2/MHL jack.
securely connected.
MHL cable. An MHL cable may
be difficult to identify. It may
look like a micro USB-to-HDMI
cable because the cable
connectors are the same, but
the cable itself is thinner. The
cable also may not be labeled
MHL.
video input source is selected.
See "Selecting the video input
source" on page 38.
settings on your TV.
your TV, depending on how the
App developer programmed
the App.
www.insigniaproducts.com
NS-40D510MX15 Insignia 40" LED TV
Problem Solution
My TV is playing
• Make sure that the cables are
the audio from
securely connected.
a connected
• Make sure that you are using an
device but is
MHL cable. An MHL cable may
not displaying
be difficult to identify. It may
the video.
look like a micro USB-to-HDMI
cable because the cable
connectors are the same, but
the cable itself is thinner. The
cable also may not be labeled
MHL.
• Try adjusting the picture
settings on your TV.
• Some Apps may not work on
your TV, depending on how the
App developer programmed
the App.
My TV is
• Make sure that the volume on
displaying the
your mobile device is turned up
video from the
and not muted.
connected
• Make sure that the volume on
device but is
your TV is turned up and not
not playing the
muted.
audio.
• Make sure that the cables are
securely connected.
• Make sure that you are using an
MHL cable. An MHL cable may
be difficult to identify. It may
look like a micro USB-to-HDMI
cable because the cable
connectors are the same, but
the cable itself is thinner. The
cable also may not be labeled
MHL.
• Try adjusting the audio settings
on your TV.
• Some Apps may not work on
your TV, depending on how the
App developer programmed
the App.
• Make sure that you do not have
headphones connected. When
headphones are connected, no
sound comes from the TV
speakers.
• If you are using a home theater
system, sound bar, or external
speaker system, make sure it is
turn on and is not muted.
• If you are using a home theater
system, sound bar, or external
speaker system and have
connected with a digital optical
cable, set the Digital
Audio/SPDIF option on the
AUDIO menu to PCM. See the
Digital Audio/SPDIF option in
"Adjusting sound settings" on
page 50.
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