Sony Ericsson W395 Troubleshooting Manual, Mechanical
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Sony Ericsson W395 Troubleshooting Manual, Mechanical

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Troubleshooting Guide

- mechanical -
W395
1223-6752 Rev 1
©
Sony Ericsson Mobile Communications AB – Company Internal

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Summary of Contents for Sony Ericsson W395

  • Page 1: Troubleshooting Guide

    Troubleshooting Guide - mechanical - W395 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal...

  • Page 2: Table Of Contents

    1.14.2 No signal when using external antenna (ex. Hands free in car)..... 19 1.15 Hinge ....................20 1.15.1 Hinge stiff or stuck ..................20 Revision History ................21 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 2(21)

  • Page 3: Problem Areas

    1. Visually inspect for debris or damage between Upper Keypad Assy and the Navi Key Assy 2. Inspect the H-H FPC connection to Upper Keypad Assy and PBA Action: Refer to section 1.4.2 ‘Navigation keys’ 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 3(21)

  • Page 4: Display

    4. If H-H FPC is damaged – replace the H-H FPC 5. If the problem is not resolved – replace the LCD TFT 2.0 6. If still not resolved – send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 4(21)

  • Page 5: Illumination

    2. If improperly connected – re-establish proper connection 3. If H-H FPC is damaged – replace the H-H FPC 4. If the problem is not resolved – send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 5(21)

  • Page 6: Keys

    2. If improperly connected – re-establish proper connection 3. If H-H FPC is damaged – replace H-H FPC 4. If the problem is not resolved – send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 6(21)

  • Page 7: Side Keys

    Visually inspect for damage to the side keys ‘Volume Key and Camera Key’ Action: 1. If damaged – replace them 2. If the problem is not resolved – send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 7(21)

  • Page 8: Audio

    If clogged – clean or replace the Front Cover Assy Check: Visually inspect the Upper Keypad Assy Action: 1. If the Upper Keypad Assy is damaged – replace the Upper Keypad Assy 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 8(21)

  • Page 9: Loudspeaker

    If clogged – clean or replace the Lower Rear Assy Check: Visually inspect the 2 loudspeaker’s connect pins (or pads) and connect pads (or pins) on PBA Action: 1. If dirty or oxidized – clean them 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 9(21)
  • Page 10 2. If the problem is not resolved – replace the SpeakerboxAssy (Speakerbox Ant Assy / Speakerbox BT Assy) 3. If still not resolved – send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 10(21)

  • Page 11: Vibrating Alert

    Visually inspect the vibrator Action: 1. If dirty, oxidized or damaged– replace the vibrator 2. If the problem is not resolved –send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 11(21)

  • Page 12: Camera

    2. If the connector (a) is dirty or oxidized – clean it 3. If the problem is not resolved – replace the 2MP Camera Module (b) 4. If still not resolved – send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 12(21)

  • Page 13: Memory Card

    Inspect the M2 Card holder Action: 1. If dirty or oxidized – clean the M2 Card holder 2. If the problem is not resolved – send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 13(21)

  • Page 14: Fm Radio

    1.9.1 No/Poor FM Radio reception Check: Inspect System Connector Action: 1. If dirty or oxidized – clean the connector 2. If damaged – send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 14(21)

  • Page 15: Bluetooth

    1. If dirty or oxidized – clean the pad/pin 2. If the problem is not resolved – replace the Speakerbox BT Assy 3. If still not resolved – send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 15(21)

  • Page 16: Charging/Capacity

    Such as the back light (when on all the time), Bluetooth Action: 1. Deactivate the backlight, Bluetooth 2. If still not resolved – Send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 16(21)

  • Page 17: Sim

    SIM is being used Action: 1. Use a proper operator SIM or test SIM 2. If the problem is not resolved – send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 17(21)

  • Page 18: Data Communication

    Visually inspect the system connector Action: 1. If dirty or oxidized– clean the connector 2. If the problem is not resolved – send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 18(21)

  • Page 19: Network/Signal

    1. If no or only very less signal – push the middle pin of the external antenna connector a few times 2. If still not resolved – send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 19(21)

  • Page 20: Hinge

    Troubleshooting Guide (mech) Problem Areas 1.15 Hinge 1.15.1 Hinge stiff or stuck Check: Visually inspect whether the Hinge Assy are deforming Action: If damaged – replace the Hinge Assy 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 20(21)

  • Page 21: Revision History

    Troubleshooting Guide (mech) Revision History Rev. Date Changes / Comments 2009-Jan -14 release 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 21(21)

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