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Sony Ericsson Manuals
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W395
Troubleshooting manual, mechanical
Sony Ericsson W395 Troubleshooting Manual, Mechanical
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Also See for W395
:
User manual
(43 pages)
,
Working instruction, mechanical
(59 pages)
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Contents
Table of Contents
Troubleshooting
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Table of Contents
Troubleshooting Guide
Table of Contents
1 Problem Areas
On/Off
Will Not Power on or will Switch off Randomly
Display
Graphics & Illumination
Illumination
No Keyboard Illumination
No Navi Key Illumination
Keys
Keyboard Key
Navigation Keys
Side Keys
Audio
Microphone
Earphone
Loudspeaker
Vibrating Alert
Vibrator Not Generating Alert
Camera
Camera Defects
Memory Card
M2 Card Not Detected
FM Radio
No/Poor FM Radio Reception
Bluetooth
No Bluetooth Connection
Charging/Capacity
Battery will Not Charge
Poor Battery Capacity
Sim
SIM Undetected
Incorrect SIM Indicated
Data Communication
No Communication Via the System Connector
Network/Signal
No Signal or Poor Signal
No Signal When Using External Antenna (Ex. Hands Free in Car)
Hinge
Hinge Stiff or Stuck
2 Revision History
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Will Not Power on or will Switch off Randomly
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User Manual
Troubleshooting Guide
- mechanical -
W395
1223-6752 Rev 1
©
Sony Ericsson Mobile Communications AB – Company Internal
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Summary of Contents for Sony Ericsson W395
Page 1: Troubleshooting Guide
Troubleshooting Guide - mechanical - W395 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal...
Page 2: Table Of Contents
1.14.2 No signal when using external antenna (ex. Hands free in car)..... 19 1.15 Hinge ....................20 1.15.1 Hinge stiff or stuck ..................20 Revision History ................21 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 2(21)
Page 3: Problem Areas
1. Visually inspect for debris or damage between Upper Keypad Assy and the Navi Key Assy 2. Inspect the H-H FPC connection to Upper Keypad Assy and PBA Action: Refer to section 1.4.2 ‘Navigation keys’ 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 3(21)
Page 4: Display
4. If H-H FPC is damaged – replace the H-H FPC 5. If the problem is not resolved – replace the LCD TFT 2.0 6. If still not resolved – send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 4(21)
Page 5: Illumination
2. If improperly connected – re-establish proper connection 3. If H-H FPC is damaged – replace the H-H FPC 4. If the problem is not resolved – send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 5(21)
Page 6: Keys
2. If improperly connected – re-establish proper connection 3. If H-H FPC is damaged – replace H-H FPC 4. If the problem is not resolved – send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 6(21)
Page 7: Side Keys
Visually inspect for damage to the side keys ‘Volume Key and Camera Key’ Action: 1. If damaged – replace them 2. If the problem is not resolved – send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 7(21)
Page 8: Audio
If clogged – clean or replace the Front Cover Assy Check: Visually inspect the Upper Keypad Assy Action: 1. If the Upper Keypad Assy is damaged – replace the Upper Keypad Assy 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 8(21)
Page 9: Loudspeaker
If clogged – clean or replace the Lower Rear Assy Check: Visually inspect the 2 loudspeaker’s connect pins (or pads) and connect pads (or pins) on PBA Action: 1. If dirty or oxidized – clean them 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 9(21)
Page 10
2. If the problem is not resolved – replace the SpeakerboxAssy (Speakerbox Ant Assy / Speakerbox BT Assy) 3. If still not resolved – send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 10(21)
Page 11: Vibrating Alert
Visually inspect the vibrator Action: 1. If dirty, oxidized or damaged– replace the vibrator 2. If the problem is not resolved –send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 11(21)
Page 12: Camera
2. If the connector (a) is dirty or oxidized – clean it 3. If the problem is not resolved – replace the 2MP Camera Module (b) 4. If still not resolved – send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 12(21)
Page 13: Memory Card
Inspect the M2 Card holder Action: 1. If dirty or oxidized – clean the M2 Card holder 2. If the problem is not resolved – send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 13(21)
Page 14: Fm Radio
1.9.1 No/Poor FM Radio reception Check: Inspect System Connector Action: 1. If dirty or oxidized – clean the connector 2. If damaged – send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 14(21)
Page 15: Bluetooth
1. If dirty or oxidized – clean the pad/pin 2. If the problem is not resolved – replace the Speakerbox BT Assy 3. If still not resolved – send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 15(21)
Page 16: Charging/Capacity
Such as the back light (when on all the time), Bluetooth Action: 1. Deactivate the backlight, Bluetooth 2. If still not resolved – Send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 16(21)
Page 17: Sim
SIM is being used Action: 1. Use a proper operator SIM or test SIM 2. If the problem is not resolved – send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 17(21)
Page 18: Data Communication
Visually inspect the system connector Action: 1. If dirty or oxidized– clean the connector 2. If the problem is not resolved – send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 18(21)
Page 19: Network/Signal
1. If no or only very less signal – push the middle pin of the external antenna connector a few times 2. If still not resolved – send to higher level of repair 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 19(21)
Page 20: Hinge
Troubleshooting Guide (mech) Problem Areas 1.15 Hinge 1.15.1 Hinge stiff or stuck Check: Visually inspect whether the Hinge Assy are deforming Action: If damaged – replace the Hinge Assy 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 20(21)
Page 21: Revision History
Troubleshooting Guide (mech) Revision History Rev. Date Changes / Comments 2009-Jan -14 release 1223-6752 Rev 1 © Sony Ericsson Mobile Communications AB – Company Internal 21(21)
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